StyleSeat Recensioni 200

TrustScore 3.5 su 5

3,3

Anche se non controlliamo le affermazioni specifiche, trattandosi di opinioni personali, etichettiamo le recensioni come “Verificate” quando riusciamo a confermare che c'è stata un'interazione commerciale effettiva. Leggi di più

Per proteggere l'integrità della piattaforma, ogni recensione presente sul sito, verificata o meno, viene monitorata dai nostri sistemi automatici 24 ore su 24. Questa tecnologia è progettata per individuare e rimuovere i contenuti che non rispettano le nostre regole, come le recensioni non basate su esperienze autentiche Siamo consapevoli che potremmo non riuscire a cogliere proprio tutto, quindi puoi segnalarci qualsiasi cosa pensi che ci sia sfuggita. Leggi di più

Scopri cosa dicono le persone

Valutata 4 stelle su 5

The site is wonderful for keeping a schedule of every client that books, and works to help resolve issues on their end. I would like to be able to add more than one payment method for instant payouts,... Leggi di più

L'azienda ha risposto

Valutata 1 stelle su 5

Styleseat is very deceptive. An advertised $50 price actually charges your card $72. They list one price, but when you select it, it very briefly flashes a 20% increase before taking you to Payment.... Leggi di più

L'azienda ha risposto

Valutata 4 stelle su 5

I love stylseat. It’s the perfect middle man between me and paying customers. The app has plenty of features namely their email marketing and social post options. And they’re always innovative. While... Leggi di più

Valutata 3 stelle su 5

I used styleseat for years. HOWEVER, the site has several unexpected fees and poor customer service which I eventually closed my account. I like my style seat stylist but I was paying too much for une... Leggi di più

L'azienda ha risposto

Dettagli dell'azienda

  1. Azienda di software

Scritti dall'azienda

StyleSeat is a beauty and grooming marketplace that helps millions of new clients search, discover, and book beauty and barber professionals. For stylists and beauty professionals, it’s the only booking platform that grows your revenue for you by helping you get exposure to new clients and earn more for appointments. For Clients, StyleSeat offers thousands of top professionals to choose from for a variety of popular beauty services. Each professional has a list of services with pricing, photos and client reviews so finding the right pro for you is easy. Book an appointment right in the app or website, we'll send you confirmation and reminders and you can even pay through the app too! For Professionals, StyleSeat isn't just a booking app. We’re an all-in-one solution that helps salons, stylists, barbers, nail techs & more manage and build clientele. Our Pros earn more money, get exposure to millions of clients and keep their regulars coming back.


Informazioni di contatto

3,3

Nella media

TrustScore 3.5 su 5

200 recensioni

5 stelle
4 stelle
3 stelle
2 stelle
1 stella

Ha risposto al 60% delle recensioni negative ricevute

Solitamente risponde entro 1 settimana

Come questa azienda usa Trustpilot

Scopri come vengono raccolte, valutate e moderate le loro recensioni e valutazioni.

Su Trustpilot, le aziende non possono offrire incentivi o pagare per nascondere le recensioni. Le recensioni sono le opinioni dei singoli utenti e non di Trustpilot. Leggi di più

Valutata 1 stelle su 5

Had a Bad Experience, Can't Leave a Review

There needs to be a way to review a stylist based on their conduct and business practices. My barber, who I was loyal to for six years, cancelled my appointment last minute and decided to ignore my text when he asked me when I wanted to rebook. He also ghosted me last month when i tried to schedule 5 days before a big event and there were no slots in StyleSeat. He accommodates other clients over the phone WHILE CUTTING MY HAIR, but for someone like me who always books on Style seat in the last six years with him...he's ignored all 7 or so of my calls and texts to make appointment or reschedule outside of the available StyleSeat slots. My barber took me for granted and so I'm no longer his client.

It is important for StyleSeat to allow clients to review stylists and not limit making reviews only after getting a haircut. I think these inflated ratings are obfuscating legitimate bad experiences that would otherwise be broadcasted.

17 settembre 2025
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Risposta di StyleSeat

Thank you for taking the time to share your experience with us. We’re truly sorry to hear about the difficulties you’ve had with your barber after being such a loyal client for so many years. We completely understand how frustrating and disappointing it must feel to be unable to share that experience in the app.

At this time, reviews on StyleSeat can only be submitted once an appointment has been completed. We know this limitation can be discouraging, especially in situations like yours where you want to provide feedback about professionalism and conduct outside of a finished service.

Your comments are important, and we’ve shared them with our product team as we continue working on ways to improve how feedback is collected and displayed. In the meantime, if you’d like us to look further into your experience or provide direct support, you can submit a ticket by reaching out to support@styleseat.com. Please be sure to include "app review" in the subject line. Our team would be glad to review your situation more closely and ensure your concerns are properly addressed.

We really appreciate your feedback and your history as a long-time StyleSeat client, and we’re committed to making the platform more supportive for experiences like yours.

Valutata 1 stelle su 5

VERY UNPROFESSIONAL COMPANY WHO DOES…

VERY UNPROFESSIONAL COMPANY WHO DOES NOT ASSIST THE CLIENT WHEN THE STYLIST THEY HAVE EVAM THE CUSTOMER!!!

4 settembre 2025
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Risposta di StyleSeat

We appreciate you sharing your feedback with us, and we're truly sorry for the frustration this experience has caused. We understand how upsetting it is when expectations aren’t met, and we take your concerns seriously.

We’ve carefully reviewed the situation and shared your feedback with the stylist. While each professional sets their own deposit and cancellation policies, we’ll continue to monitor this closely and act as a forum to help facilitate communication between you and your stylist.

If there’s anything else we can do to support you, please don’t hesitate to reach out to us directly.

Valutata 5 stelle su 5

Styleseat is helping me build my Clientele

Styleseat is helping me build my clientele back up after moving to a new state I love all the resources and the marketing tools it use to draw clients in!

2 settembre 2025
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Risposta di StyleSeat

Love this! 🎉 Building back your clientele after a move is no small feat—we’re thrilled StyleSeat’s resources and marketing tools are helping you draw in new clients!

Valutata 1 stelle su 5

you aren’t responding to my emails

you aren’t responding to my emails
you aren’t being honest when my clients use my link to not get charged the new client fee
and you currently have my money on hold after i proved a client is trying to scam for a free service

2 settembre 2025
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Risposta di StyleSeat

Thank you for sharing your feedback—we truly want to help. We weren’t able to locate a recent email from you in our system, and if you did reach out, please know we typically respond within 24 hours.

There are a few reasons why a client might have been accidentally marked as part of a marketing program, and we’d like to investigate this further so we can resolve the issue. If you can get in touch with us directly through the Help Center, our team will be ready to assist.

Valutata 5 stelle su 5

You will get more clients

More traffic more booking s more clients

2 settembre 2025
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Risposta di StyleSeat

Music to our ears! 🎶 "More traffic, more bookings, more clients"—yes, please! Thanks for letting us be part of your growth and providing such great service to your clients!

Valutata 5 stelle su 5

StyleSeat has grown my business super…

StyleSeat has grown my business super fast!! Such a Great App 10/10 fully recommend….

2 settembre 2025
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Risposta di StyleSeat

Your recommendation means so much! 💜 We’re thrilled to know StyleSeat has helped your business grow quickly.

Valutata 5 stelle su 5

I have been using StyleSeat for over 10…

I have been using StyleSeat for over 10 years and I can honestly say it has truly 100% grew my business!

2 settembre 2025
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Risposta di StyleSeat

Wow—10 years! 🎉. It means the world to hear that we’ve been a part of growing your business.

Valutata 1 stelle su 5

I've used StyleSeat multiple times in…

I've used StyleSeat multiple times in the past. The stylists have been hit or miss, but no issue with the platform itself. Recently I booked an appointment and the stylist cancelled day of (about 4 hours before the appointment). I contacted StyleSeat about getting a refund for the booking fee since the stylist cancelled outside of the cancellation window and I have been going back and forth with them for over a week with no resolve. The booking fee is small, but it's the principal of the matter, especially at this point. I know they can see who cancelled the appointment (the stylist) and they can also see the appointment was not paid for, so there were no services rendered. At this point I'm just going to do a chargeback with my credit card since they are giving me such a hard time. Yes, I realize they have a booking fee to make money, but their policy states it will be refunded if the stylist cancels after the 24 hour cancellation window. I'm also pretty annoyed that I'm unable to review the stylist since she cancelled. I won't be using this platform again.

10 agosto 2025
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Risposta di StyleSeat

Thank you for taking the time to share your experience—we’re truly sorry for the frustration this situation has caused. While booking fees are generally nonrefundable, we do make special exceptions when a stylist cancels outside of the cancellation window. We’d like to work with you to get this resolved and ensure you’re taken care of.

Valutata 2 stelle su 5

Payment scam issue

My hairstylist cancelled an appointment last minute and had a 911 with extensions. Although it was very helpful in a tight situation, I wouldn’t use to again going forward. I paid for the appointment and got $50 off new client. After checking out, the hairstylist said I had to pay her because the app wouldn’t let her complete service. I showed that i had paid and was trying to contact support so I wouldnt Get charged again. She said she was in a rush and to just pay her. I’m really upset that customer service wasn’t available.

14 agosto 2025
Non scritta su invito
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Risposta di StyleSeat

We appreciate you reaching out! It looks like your payment was cancelled via our app and you were not double charged. Happy our Support team could work with you and get everything cleared up.

Valutata 1 stelle su 5

This app charges way too much fees in…

This app charges way too much fees in order for us to make our money

2 agosto 2025
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Risposta di StyleSeat

Thank you for your feedback—we understand your concern. Fees are in place to help support the platform and provide tools that connect you with new clients, manage your business, and grow your bookings. We’re always looking at ways to bring more value to the professionals who use StyleSeat. We appreciate you sharing your perspective and will make sure it’s heard by our team.

Valutata 5 stelle su 5

TOP PROFESSIONAL

Thanks for recognizing me as a TOP PRO on your platform. I’m a Master Cosmetologist starting over in a new state. Joining Styleseat was the best way for me to rebuild a clientele. I obtained my professional license in 1987 experienced Salon Ownership from 2004 to 2021. During the COVID pandemic I closed my Salon and relocated.
I am currently “back on the floor’ with others.
Working towards business ownership again.
Thank You Team Styleseat!!

1 agosto 2025
Valutata 5 stelle su 5

Top Pro Status

I like being a Top Pro. It allows me to be at top search of Styleseat. That in turns gives me the opportunity to meet new clients that continually help build my clientele. I love it 🥰

1 agosto 2025
Valutata 1 stelle su 5

Style seat let's stylist scam

Style seat let's the hair stylist put fake pricing under her profile and when the stylist actually contacts you her prices are double what she posted. She refused to give me my deposit back.

21 luglio 2025
Non scritta su invito
Valutata 3 stelle su 5

Support of pros

They could support the pros more when it comes to charge backs. I was sent a new client from StyleSeat marketing; the client came and received an expensive service, a month later reported it as fraud on his credit card and style seat took money from my bank account to reimburse him. When I sent pictures and video, they still found in favor of the client. That’s not right.

2 agosto 2025
Valutata 5 stelle su 5

Proud to Be a Top Pro!

As a Top Pro on StyleSeat, this platform has helped streamline my bookings, improve client communication, and showcase my services. My business has grown steadily, and I appreciate the tools and exposure they’ve provided. Being recognized as a Top Pro is an honor, and I look forward to what’s next!

2 agosto 2025

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