The site is wonderful for keeping a schedule of every client that books, and works to help resolve issues on their end. I would like to be able to add more than one payment method for instant payouts,... Leggi di più
L'azienda ha risposto
Anche se non controlliamo le affermazioni specifiche, trattandosi di opinioni personali, etichettiamo le recensioni come “Verificate” quando riusciamo a confermare che c'è stata un'interazione commerciale effettiva. Leggi di più
Per proteggere l'integrità della piattaforma, ogni recensione presente sul sito, verificata o meno, viene monitorata dai nostri sistemi automatici 24 ore su 24. Questa tecnologia è progettata per individuare e rimuovere i contenuti che non rispettano le nostre regole, come le recensioni non basate su esperienze autentiche Siamo consapevoli che potremmo non riuscire a cogliere proprio tutto, quindi puoi segnalarci qualsiasi cosa pensi che ci sia sfuggita. Leggi di più
The site is wonderful for keeping a schedule of every client that books, and works to help resolve issues on their end. I would like to be able to add more than one payment method for instant payouts,... Leggi di più
L'azienda ha risposto
Styleseat is very deceptive. An advertised $50 price actually charges your card $72. They list one price, but when you select it, it very briefly flashes a 20% increase before taking you to Payment.... Leggi di più
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I love stylseat. It’s the perfect middle man between me and paying customers. The app has plenty of features namely their email marketing and social post options. And they’re always innovative. While... Leggi di più
I used styleseat for years. HOWEVER, the site has several unexpected fees and poor customer service which I eventually closed my account. I like my style seat stylist but I was paying too much for une... Leggi di più
L'azienda ha risposto
StyleSeat is a beauty and grooming marketplace that helps millions of new clients search, discover, and book beauty and barber professionals. For stylists and beauty professionals, it’s the only booking platform that grows your revenue for you by helping you get exposure to new clients and earn more for appointments. For Clients, StyleSeat offers thousands of top professionals to choose from for a variety of popular beauty services. Each professional has a list of services with pricing, photos and client reviews so finding the right pro for you is easy. Book an appointment right in the app or website, we'll send you confirmation and reminders and you can even pay through the app too! For Professionals, StyleSeat isn't just a booking app. We’re an all-in-one solution that helps salons, stylists, barbers, nail techs & more manage and build clientele. Our Pros earn more money, get exposure to millions of clients and keep their regulars coming back.
94107, San Francisco, Stati Uniti
Ha risposto al 60% delle recensioni negative ricevute
Solitamente risponde entro 1 settimana
Come questa azienda usa Trustpilot
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There needs to be a way to review a stylist based on their conduct and business practices. My barber, who I was loyal to for six years, cancelled my appointment last minute and decided to ignore my text when he asked me when I wanted to rebook. He also ghosted me last month when i tried to schedule 5 days before a big event and there were no slots in StyleSeat. He accommodates other clients over the phone WHILE CUTTING MY HAIR, but for someone like me who always books on Style seat in the last six years with him...he's ignored all 7 or so of my calls and texts to make appointment or reschedule outside of the available StyleSeat slots. My barber took me for granted and so I'm no longer his client.
It is important for StyleSeat to allow clients to review stylists and not limit making reviews only after getting a haircut. I think these inflated ratings are obfuscating legitimate bad experiences that would otherwise be broadcasted.

Risposta di StyleSeat
VERY UNPROFESSIONAL COMPANY WHO DOES NOT ASSIST THE CLIENT WHEN THE STYLIST THEY HAVE EVAM THE CUSTOMER!!!

Risposta di StyleSeat
Styleseat is helping me build my clientele back up after moving to a new state I love all the resources and the marketing tools it use to draw clients in!

Risposta di StyleSeat
you aren’t responding to my emails
you aren’t being honest when my clients use my link to not get charged the new client fee
and you currently have my money on hold after i proved a client is trying to scam for a free service

Risposta di StyleSeat

Risposta di StyleSeat
StyleSeat has grown my business super fast!! Such a Great App 10/10 fully recommend….

Risposta di StyleSeat
I have been using StyleSeat for over 10 years and I can honestly say it has truly 100% grew my business!

Risposta di StyleSeat
I've used StyleSeat multiple times in the past. The stylists have been hit or miss, but no issue with the platform itself. Recently I booked an appointment and the stylist cancelled day of (about 4 hours before the appointment). I contacted StyleSeat about getting a refund for the booking fee since the stylist cancelled outside of the cancellation window and I have been going back and forth with them for over a week with no resolve. The booking fee is small, but it's the principal of the matter, especially at this point. I know they can see who cancelled the appointment (the stylist) and they can also see the appointment was not paid for, so there were no services rendered. At this point I'm just going to do a chargeback with my credit card since they are giving me such a hard time. Yes, I realize they have a booking fee to make money, but their policy states it will be refunded if the stylist cancels after the 24 hour cancellation window. I'm also pretty annoyed that I'm unable to review the stylist since she cancelled. I won't be using this platform again.

Risposta di StyleSeat
My hairstylist cancelled an appointment last minute and had a 911 with extensions. Although it was very helpful in a tight situation, I wouldn’t use to again going forward. I paid for the appointment and got $50 off new client. After checking out, the hairstylist said I had to pay her because the app wouldn’t let her complete service. I showed that i had paid and was trying to contact support so I wouldnt Get charged again. She said she was in a rush and to just pay her. I’m really upset that customer service wasn’t available.

Risposta di StyleSeat
This app charges way too much fees in order for us to make our money

Risposta di StyleSeat
Thanks for recognizing me as a TOP PRO on your platform. I’m a Master Cosmetologist starting over in a new state. Joining Styleseat was the best way for me to rebuild a clientele. I obtained my professional license in 1987 experienced Salon Ownership from 2004 to 2021. During the COVID pandemic I closed my Salon and relocated.
I am currently “back on the floor’ with others.
Working towards business ownership again.
Thank You Team Styleseat!!
I enjoy the perks of being a Pro Stylist. The app makes it easy for clients to schedule appointments.
I like being a Top Pro. It allows me to be at top search of Styleseat. That in turns gives me the opportunity to meet new clients that continually help build my clientele. I love it 🥰
Style seat let's the hair stylist put fake pricing under her profile and when the stylist actually contacts you her prices are double what she posted. She refused to give me my deposit back.
I’m grateful, it has boosted my business. Too bad l had to travel this summer
I'm able to see new clients often since they are able to see my profile and book easily.
They could support the pros more when it comes to charge backs. I was sent a new client from StyleSeat marketing; the client came and received an expensive service, a month later reported it as fraud on his credit card and style seat took money from my bank account to reimburse him. When I sent pictures and video, they still found in favor of the client. That’s not right.
I really enjoy you all helping to get clients but 30% is steep for each client. You should allow intake forms to be completed and shown when taking clients you all sent.
As a Top Pro on StyleSeat, this platform has helped streamline my bookings, improve client communication, and showcase my services. My business has grown steadily, and I appreciate the tools and exposure they’ve provided. Being recognized as a Top Pro is an honor, and I look forward to what’s next!
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