StyleSeat Recensioni 200

TrustScore 3.5 su 5

3,3

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Scopri cosa dicono le persone

Valutata 4 stelle su 5

The site is wonderful for keeping a schedule of every client that books, and works to help resolve issues on their end. I would like to be able to add more than one payment method for instant payouts,... Leggi di più

L'azienda ha risposto

Valutata 1 stelle su 5

Styleseat is very deceptive. An advertised $50 price actually charges your card $72. They list one price, but when you select it, it very briefly flashes a 20% increase before taking you to Payment.... Leggi di più

L'azienda ha risposto

Valutata 4 stelle su 5

I love stylseat. It’s the perfect middle man between me and paying customers. The app has plenty of features namely their email marketing and social post options. And they’re always innovative. While... Leggi di più

Valutata 3 stelle su 5

I used styleseat for years. HOWEVER, the site has several unexpected fees and poor customer service which I eventually closed my account. I like my style seat stylist but I was paying too much for une... Leggi di più

L'azienda ha risposto

Dettagli dell'azienda

  1. Azienda di software

Scritti dall'azienda

StyleSeat is a beauty and grooming marketplace that helps millions of new clients search, discover, and book beauty and barber professionals. For stylists and beauty professionals, it’s the only booking platform that grows your revenue for you by helping you get exposure to new clients and earn more for appointments. For Clients, StyleSeat offers thousands of top professionals to choose from for a variety of popular beauty services. Each professional has a list of services with pricing, photos and client reviews so finding the right pro for you is easy. Book an appointment right in the app or website, we'll send you confirmation and reminders and you can even pay through the app too! For Professionals, StyleSeat isn't just a booking app. We’re an all-in-one solution that helps salons, stylists, barbers, nail techs & more manage and build clientele. Our Pros earn more money, get exposure to millions of clients and keep their regulars coming back.


Informazioni di contatto

3,3

Nella media

TrustScore 3.5 su 5

200 recensioni

5 stelle
4 stelle
3 stelle
2 stelle
1 stella

Ha risposto al 60% delle recensioni negative ricevute

Solitamente risponde entro 1 settimana

Come questa azienda usa Trustpilot

Scopri come vengono raccolte, valutate e moderate le loro recensioni e valutazioni.

Su Trustpilot, le aziende non possono offrire incentivi o pagare per nascondere le recensioni. Le recensioni sono le opinioni dei singoli utenti e non di Trustpilot. Leggi di più

Valutata 1 stelle su 5

Site does not properly manage stylists

Site does not properly manage stylists. Stylists can lie and con people, and literally get away with it. The level of unprofessionalism is insane. Please be very careful because once they scam you, you won’t get your money back unless you contact the BBB. The company site will do NOTHING…as if they are in on it.

13 gennaio 2026
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Risposta di StyleSeat

We’re sorry to hear about your experience and appreciate you taking the time to share your feedback. We take concerns about professionalism and customer trust seriously, and if you’re open to it, we’d like you to reach out to our support team directly so we can look into the situation in detail. Please contact support@styleseat.com with the subject line “App Review,” so our team can further investigate this issue for you and address your concerns. Your input helps us enhance our processes and work toward providing a better experience for all users.

Valutata 5 stelle su 5

My favorite workplace

I absolutely love this app and I’ve been using it for years. I appreciate the opportunity to grow and develop with this platform. I especially enjoy the perks and data provided to premium membership and the StyleSeat Capital which has definitely been beneficial in growing my brand.

2 agosto 2025
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Risposta di StyleSeat

We’re thrilled to hear how much you’ve enjoyed using StyleSeat over the years and that we've supported your growth. It’s great to know the premium tools, data insights, and StyleSeat Capital have helped you grow your brand and connect with more clients.

Supporting professionals like you is exactly what we aim to do, and feedback like this motivates us to keep improving. Thank you for being part of the StyleSeat community!

Valutata 5 stelle su 5

My experience on style seat is…amazing

My experience on style seat is amazing!! I get to post my work and also get to advertise my business as a stylist!! Becoming top pro is definitely a tremendous blessing!! Continue to grow and preserve on style seat and you can become top pro as well!!thank u

2 gennaio 2026
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Risposta di StyleSeat

Thank you for sharing your experience with StyleSeat! We’re so glad to hear the app has helped you showcase your work, promote your business, and reach Top Pro status. That’s an exciting milestone.

Helping professionals grow through visibility, tools, and client connections is exactly what StyleSeat is built for, and we’re proud to support your continued success as part of our community.

Valutata 5 stelle su 5

I love this app

I love this app, as a new stylist on my own the sent me clients, also they have good marketing knowledge! Definitely use this app!

2 gennaio 2026
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Risposta di StyleSeat

Thank you so much for your kind words! We’re thrilled to hear the app has been helpful in connecting you with clients and supporting your journey as a new stylist. It’s great to know our marketing efforts are making a positive impact for you.

We appreciate you being part of our community and look forward to continuing to help your business grow!

Valutata 1 stelle su 5

This company is a rip off

This company is a rip off. The rate is to high and they are hard to get in contact with they charge your clients a higher price than what's listed. Get your own easy simple booking. Don't be to desperate to use these people its not worth it.

2 gennaio 2026
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Risposta di StyleSeat

We’re sorry to hear about your concerns and appreciate you taking the time to share this feedback. At StyleSeat, our pricing reflects the tools, exposure, and resources we provide to help beauty and wellness professionals connect with new clients, build lasting relationships, and grow their businesses.

We’d welcome the opportunity to learn more about your experience and see how we can help. Please reach out to our support team at support@styleseat.com and include “App Review” in the subject line, along with any details you’re able to share. This will allow us to review the situation and follow up with you directly.

Thank you again for sharing your perspective. We value feedback from our community.

Valutata 4 stelle su 5

Overall it’s a good company to work with

Good company just glitches sometimes but they get them corrected. However, they are an inconvenience sometimes.

11 luglio 2025
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Risposta di StyleSeat

Thank you for sharing your feedback. We’re glad to hear you’ve had a positive overall experience and that issues are resolved when they come up. We also understand how technical issues can be inconvenient, and we appreciate your patience when that happens.

We’re always working to improve app performance and reduce disruption when issues do arise.

We’ve reached out to you directly via email to follow up and learn more. If you’d like to share additional details or need support, you’re welcome to reply there at your convenience. Thank you again for taking the time to leave a review.

Valutata 1 stelle su 5

I have never had a problem until I made…

I have never had a problem until I made an appointment and the stylist never responded to my messages. I submitted a ticket and received an email saying they will respond within 48 hours, the appointment is in less than 12 hours. While trying to give the stylist time to resound, didn't know if I should go or not, reschedule or cancel the appointment. There are no appointments available for me for the time I need the service. This is unacceptable, I will never use this APP again. I will go into salons to make my appointments.

22 dicembre 2025
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Risposta di StyleSeat

Hi Martina,

Thank you for sharing your feedback regarding your appointment. This is not the level of service we want our clients to experience, and we sincerely apologize for any inconvenience this has caused, as well as for the lack of responsiveness from your Pro.

In situations like this, we recommend messaging the Pro through the app or checking their profile for any contact details they have provided so you can reach them directly. If you have already made every effort to contact the Pro but still received no response, please email us at support@styleseat.com with "App Review" in the title and your details so we can further assist you.

Our goal is to provide a convenient platform that allows you to book appointments through our app without the need to visit the salon in person, and we are committed to ensuring you have a smooth and positive experience. Thank you for contacting StyleSeat.

Valutata 1 stelle su 5

I booked an appointment with a stylist…

I booked an appointment with a stylist on October 28 to take place on November 1st at5 am. On Thursday, the stylist reached out and asked about the style I wanted. I didn'thear anything else from her until I reached out at 5:30 pm on Friday, October 31st, thenight before the appointment was supposed to occur, to ask about the location of theservice (her profile states "mobile stylist"). She replied that she would not have time tocomplete the style I wanted, and that she could do it on Sunday at 5 pm or any day at 4 pm. None of those times worked for me, so I let her know that she should cancel the service since she was unable to complete the service at the time I scheduled. The next day, I was charged $80.00 for "late cancellation." I reached out to the stylist for a refund, and received the following response: "Hello LaVonya, I hope this email finds you well. How are you today? My name is ****, and I’m with the StyleSeat Support Team. Thank you for reaching out— I’m here to help. I truly apologize for the delayed response, as we’re currently experiencing a high volume of inquiries. I appreciate your patience during this time. I’m so sorry to hear about your recent experience and that your appointment was canceled by the stylist. I completely understand how frustrating it must be to be charged when the service didn’t take place, and I want to make sure we get this resolved for you as quickly as possible. To get started, I’ll need a bit more information. It looks like the email address ****** isn’t linked to any StyleSeat account in our system. Could you confirm if you might have used a different email when booking your appointment? I responded to the email with my other email and received a cookie-cutter response: "Professionals have the option to set a No-Show and Late Cancellation Policy, which is visible on their profile page," etc.

26 novembre 2025
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Risposta di StyleSeat

Thank you so much for sharing this experience. We’re very sorry to hear what happened—especially after planning ahead and attempting to coordinate directly with the stylist. We completely understand how frustrating it feels to be charged when the appointment didn’t take place at the original time you scheduled.

Professionals on StyleSeat set and manage their own cancellation policies, and we recognize that situations like this should still be reviewed to ensure the policy was applied correctly. Our Support Team can take a closer look at the timeline, communications, and how the charge was processed to make sure everything aligns with the policy expectations.

Please email our team directly at support@styleseat.com, and include the email used for booking so we can locate the correct appointment. When you reach out, please also include “App Review” in the subject line—this helps us identify your case quickly and follow up with the appropriate review.

We appreciate you bringing this to our attention and would like the opportunity to assist further.

Valutata 4 stelle su 5

I love stylseat

I love stylseat. It’s the perfect middle man between me and paying customers. The app has plenty of features namely their email marketing and social post options. And they’re always innovative. While every matter isn’t always addressed right away I can tell the people in charge of keeping the app and business up to date are constantly thinking on how to improve

2 dicembre 2025
Valutata 5 stelle su 5

Good!

I feel like they have a really nice app! It’s easy and fun to use. They do make it easier for clients to book and find me!

2 dicembre 2025
Valutata 1 stelle su 5

I keep running into isues

I keep running into isues where any new client, even if I share my personal booking link, stylseat records them as a new client connection and takes $50. I constantly have to prove that i know the client. It makes me want to remove the new client connection feature.

2 dicembre 2025
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Risposta di StyleSeat

Thank you for reaching out and sharing this. We understand how important accurate new client attribution is, especially when you're sharing your booking link directly with clients.

To make sure everything is being attributed correctly and to review any instances that don’t seem to match your records, our team would be happy to take a closer look. Please reach out to support@styleseat.com with the names or dates of the appointments in question and include “App Review” in the subject line. This will allow us to investigate the specific bookings and clarify why the new client connection fee was applied.

We appreciate you bringing this to our attention, and we’re here to help make sure everything aligns with your account activity moving forward.

Valutata 5 stelle su 5

I’m very happy with my business

I’m very happy with my business it’s my passion using style seat platform has made a great impact and very grateful of that especially when slow times during the year style seat is still able to refer new customers love it !!!!!

2 dicembre 2025
Valutata 1 stelle su 5

At this point I’m only on StyleSeat…

At this point I’m only on StyleSeat because I have too many clients to switch

2 dicembre 2025
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Risposta di StyleSeat

Hello Septimus,

Thank you for writing a review about your experience. We appreciate your feedback, and we’re sorry to hear that you’ve been disappointed with StyleSeat.

We understand how important it is to find a platform to help run your business and make it as smooth as possible.

We believe our Premium Plan offers many features to help you grow and market your business. If you need help with your account or account growth, our team is always here to help. We can be reached through our Help Center here.

We truly value your time with StyleSeat and the business you’ve built on our platform. I hope you have a great day!

Valutata 1 stelle su 5

When I got my hair cut it wasn't what I…

When I got my hair cut it wasn't what I asked for. I asked for a mid taper when instead got to low fade, the top is uneven, and now I have a high top even tho I never wanted one. I asked for a trim when instead he cut it too low. My front is short than any place else. And the top of my head looks like there's no hair:same length as when I came in.

4 novembre 2025
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Risposta di StyleSeat

Hi there, thank you for taking the time to share what happened. We’re really sorry to hear about your experience. That sounds incredibly frustrating, and we never want anyone in our community to leave an appointment feeling disappointed or unheard.

It sounds like your feedback may have been meant for the professional who provided the service. Reviews for a Pro are typically shared through your appointment in your StyleSeat account or from links in communication we send, and we just want to make sure your feedback reaches the right place.

Just to clarify our role: StyleSeat provides the booking and business tools professionals use, but we don’t manage their businesses or the services they provide. Because of that, we aren’t able to adjust service outcomes or issue refunds directly on their behalf. However, most Pros genuinely want their clients to be satisfied and are open to working toward a resolution when something doesn’t go as expected.

That said, we always want to do right by our community and make sure you’re supported. We weren’t able to locate a support ticket based on your review, but if you’re open to it, please reach out to us at support@styleseat.com with "App Review" in the subject line. Once we hear from you, we’ll be able to take a closer look and help however we can.

Thank you again for sharing your experience. We’re available to help look into things further if you’d like.

Valutata 1 stelle su 5

This review is for barber Brian…

This review is for barber Brian GODBOLT. It is robbery to not respond to a customer attempting to reschedule. I messaged him through the app to reschedule prior to 24 hours for the service. This barber charged my 60 dollars when the service was 45 dollars. He charged me while speaking to me before the appt. Very unprofessional. I had to dispute the charge. No integrity

27 settembre 2025
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Risposta di StyleSeat

Thank you for sharing your feedback. We’re sorry to hear about your experience and understand how frustrating this must have been. Since your review doesn’t include appointment details, we’re unable to investigate further here. Please reach out to us at support@styleseat.com with “App Review” in the subject so our team can review your case and provide support.

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