Stonehouserestaurants Recensioni 

215
TrustScore 2.5 su 5

2,4

Anche se non controlliamo le affermazioni specifiche, trattandosi di opinioni personali, etichettiamo le recensioni come “Verificate” quando riusciamo a confermare che c'è stata un'interazione commerciale effettiva. Leggi di più

Per proteggere l'integrità della piattaforma, ogni recensione presente sul sito, verificata o meno, viene monitorata dai nostri sistemi automatici 24 ore su 24. Questa tecnologia è progettata per individuare e rimuovere i contenuti che non rispettano le nostre regole, come le recensioni non basate su esperienze autentiche Siamo consapevoli che potremmo non riuscire a cogliere proprio tutto, quindi puoi segnalarci qualsiasi cosa pensi che ci sia sfuggita. Leggi di più

Scopri cosa dicono le persone

Valutata 1 stelle su 5

Had a nothing-to-write-home-about lunch at the Kings Arms near Catsfield, Battle on 31 May and have now received a £100 parking charge, 27 days after it was dated with a warning to respond within 28 d... Leggi di più

Valutata 2 stelle su 5

We visited the stonehouse carvery De Rodes Arms at Barlborough Chesterfield on Wednesday 1st July. A party of 4, we arrived at about 17:35. after searching the internet looking for carveries. W... Leggi di più

Valutata 1 stelle su 5

Stone house should be utterly ashamed of themselves. Promote themselves as the friendly cheap British Sunday roast, but now there regular menu is cheaper than the carvery the flagship selling point.... Leggi di più

Valutata 5 stelle su 5

Went to the stonehouse called Brittania in Liverpool along the docks. Lisa and Phil seved me. Very friendly and helpful. Will definitely return here. Well done to the staff

2,4

Scarso

TrustScore 2.5 su 5

215 recensioni

5 stelle
4 stelle
3 stelle
2 stelle
1 stella

Nessuna traccia di inviti alla recensione precedenti

Questa azienda non ha mandato inviti ai suoi clienti, quindi le recensioni potrebbero non essere rappresentative

Come questa azienda usa Trustpilot

Scopri come vengono raccolte, valutate e moderate le loro recensioni e valutazioni.

2,4

Tutte le recensioni

(215)

28 recensioni negli ultimi 12 mesi

Scrivi una recensione
Su Trustpilot, le aziende non possono offrire incentivi o pagare per nascondere le recensioni. Le recensioni sono le opinioni dei singoli utenti e non di Trustpilot. Leggi di più

Valutata 1 stelle su 5

Filled email registration section on…

Filled email registration section on app and it rejected in red yet I cleared all the red. Couldn't get the bottom button / register or whatever they called it to be not greyed out.
Gave up

Ps got it past the email and password entry screen ok it was the next page that failed.

17 settembre 2024
Non scritta su invito
Valutata 1 stelle su 5

Sheldon Hall

Sheldon Hall, Birmingham

Ordered carvery, went up meat was dry, no stuffing and mash there, staff had to be asked for more
When the Stuffing came out was under cooked.
Table and seats were dirty.
Got our money back and went elsewhere. Won't ever be coming back even though live within walking distance.

15 settembre 2024
Non scritta su invito
Valutata 1 stelle su 5

Disgusting

Haywain, Southampton Road, Cadnum. We stopped at this pub as been many times before It was just before 1pm on a Saturday so we thought it would be busy. When we arrived the car park was practically empty, alarm bells rang slightly. We ordered 2 carveries. I felt put off as soon as we got to the carvery section. The chef was disgustingly dirty. His whites were absolutely filthy as were his nails. The food was really died up and only tepid despite digging deep into the bowls. The mash was just full of lumps and roast potatoes were hardly kripsy The gravy was barely warm. My husband normally eats all his carvery normally but even he left half his. I ate two mouthfuls and just couldn’t stomach any more This report is going to trading standards and the health inspector. It wasn’t even worth 1 star. No wonder the car park was empty

31 agosto 2024
Non scritta su invito
Valutata 1 stelle su 5

A fiasco! The only word for it!

Visiting relatives who are local to The Bells of St Mary’s in Prestatyn last night, all 5 of us were appalled by the service we received.
We placed our order via the app QR code at 7.30 at night, but were advised all pizzas were sold out. We were not advised by staff.
After waiting for 20 minutes for our drinks and carvery tickets, we waited until 8.15 when we queried where our one non carvery meal had got to, we we were informed we should have gone to the bar and they would have told us there was a sixty minute wait for food.
We then went to the carvery where we found a smallish piece of gammon and a very small piece of beef. We asked for some more meat, only to be told there wasn’t any more because they do not serve food after 8.00 at night.
Obviously, we asked for a full refund, but the service was awful! How could it be our fault?
We will never use this place again! If I could award it with less than one star I would have done.

15 agosto 2024
Non scritta su invito
Valutata 1 stelle su 5

I went to the Lord Louis in Plympton…

I went to the Lord Louis in Plympton with my partner and mother in law. We ordered fish and chips and a beef sandwich which came with roast potatoes. The peas were rock hard , the fish was curled up into a circle and it was about a centimetre thick. Terrible batter as well. The bread on the sandwich was stale and it looked like it had just been thrown on a plate. The accompanying roast potatoes were pre-cooked (like Aunt Bessie’s). I would have complained if I could find a member of staff to complain to. We won’t be coming here again

27 luglio 2024
Non scritta su invito
Valutata 1 stelle su 5

Me and my family came to the pub next…

Me and my family came to the pub next door to camp site order two carveries and fish and chips serves was poor and didn't tell us they only had turkey and didn't want it so my wife had to wait 45mins and both finished out meal me and my daughter. After asking for third time and asking for a refund food appeared. So staving my wife ate it .we will not be returning after this experience it was shocking poor is too good word for this please do something about it you loose more customers.

21 luglio 2024
Non scritta su invito
Valutata 1 stelle su 5

De Rhods Arms Balbrough -

De Rhods Arms Balbrough -

The meat portions on this visit was very poor - the portion was not much bigger than a rashin of bacon and i had to ask for more which i was told that is the amount they have been told to give! Making you updrade to the larger plate in the future - no human require the amount of food you can fit on a large plate! Everyone infront and behind me in the que commented on the size of the meat portions and all said they wouldn’t be returning 🤦‍♂️

Ordered 3x unlimited build your own ice cream for the kids to be told when they tried to exchanged their ticket for a bowl. They were told that the ice cream machine wasn’t working! Turned out it was just out of ice cream and hadn’t been refilled! Kids were given a tiny pot of ice cream from the kitchen instead 🤦‍♂️

I will go else ware next time

The meal was easy to book on their website. 10% blielight discount on weekends and 20% Mon-Fri.

20 luglio 2024
Non scritta su invito
Valutata 3 stelle su 5

Usually don’t mind this Stonehouse…

Usually don’t mind this Stonehouse restaurant in Little Melton, Norwich but my meal yesterday was awful. The Roast Beef from the Carvery was so tough and fatty that I couldn’t eat the meat and I think the veg had been sitting there for quite some time. The two guests with me thoroughly enjoyed their Pizza’s.

18 luglio 2024
Non scritta su invito
Valutata 2 stelle su 5

Dirty plates

Me and the wife go for breakfast sometimes on a Friday morning. The last two times we've been was a bit disappointing. Dirty plates, weird tasting coffee, unavailable food, way overcooked dry items. We also went for dinner last month for the specials, to be told they weren't available and to order something else. After ordering alternative more expensive meals a family across from us get served the specials... 🤔

12 luglio 2024
Non scritta su invito
Valutata 2 stelle su 5

No gluten free menu

Absolutely faffy gluten free food - ended up eating carvery 45 minutes after approaching bar to place order.

No gluten free vegetarian options apart from some of the vegetables from the carvery.

Then a 20 minute wait after family had their meal for a cheap gluten free bistro type gravy served in a coffee mug.

Whist waiting I noticed the kitchen and serving staff were prioritising sending out meal deliveries rather than serving pub customers.

Top tip - don't bother with Stonehouse if you have a gluten allergy - business is more concerned with getting you to sign an illegible waiver than providing an actual meal.

6 luglio 2024
Non scritta su invito
Valutata 2 stelle su 5

When arriving sat down and ordered…

When arriving sat down and ordered after ordering my father in law was told no Gammon has not be ready till 4pm has he ordered Gammon eggs chips so had order something else and upon getting carvery stood there for 15 mins has no staff to be seen to serve it the only member wasnt trained to do carvery. The meals werw left standing for 5 mins before brought over from serving hatch only meat really left was the turkey and beef but that was at the end signs need be put up of they haven't got any thing on the menu and a sign staying there is a ramp near entrance was not told there was a ramp until we were leaving staff didn't know how to use staff didn't really care about customers this is stone house Wootton ryde very disappointing

29 giugno 2024
Non scritta su invito
Valutata 5 stelle su 5

Emily & Adele front desk....

Emily & Adele front desk....
The Fox Stonehouse carvery Walmley both ladies were exceptional. Thoroughly enjoyed our experience today was very well looked after. Thankyou for sorting my daughters free ice cream with her child meal ☺️

30 giugno 2024
Non scritta su invito
Valutata 3 stelle su 5

Bit variable

World Upside Down, Reading.
Can only give it three stars because the offerings are very variable.
We tend to go for an early lunch because all is fresh. Leave it till after two and the same offerings are looking very sorry for themselves.
Has been through a bad patch, we have cancelled our order twice after seeing what was on offer in the early evening.
Bit swings and roundabouts, generally ok more recently.
We go about once a week and had good meals recently by going early.

18 giugno 2024
Non scritta su invito
Valutata 1 stelle su 5

Sunday Carvery

The carvery on sunday was £3 more just because it was fathers day, the usual price is £9.29 so, £12.29 for luke warm dinner, the potatoes were not fresh, the cauliflower cheese was just hard cauliflower, the meat , well, what meat ? the overall experince was nasty, the cutlery was dirty and so were the glasses, we were crammed in with limited time to eat, the overall experince for the extra money was not very special at all. utter greed ! would give 0 stars if I could

16 giugno 2024
Non scritta su invito
Valutata 1 stelle su 5

Disappointed

I have just come out of hospital and my husband and I went for a carvery and it was disappointing from the time we entered. He had to find someone in order for us to be seated. We went up for the carvery and the amount of meat would not even satisfy my 3 year old grandchild. The roast potatoes were hard and burnt and the mashed potatoes were sloppy. I will not be going there again or recommending to friends and family.

3 giugno 2024
Non scritta su invito
Valutata 1 stelle su 5

barley mow hayling island

i came for a roast dinner tonight very disappointed everything on counter was probably older than me ,so hard unable to chew very sad .
its a shame they dont let you do a review on app i download
i hope someone from Stonehouse goes round and actually checks what is being served

30 maggio 2024
Non scritta su invito
Valutata 1 stelle su 5

Not informed by staff of parking situ, so get a parking fine

My father and partner aged mid 70`s and late 80`s when to Kings Arms Ninfield.
My father got a parking fine as no member of staff informed him about the parking system there.
Apparently manager says there are signs around the car park but as we all know they are not always visible or big enough to notice.
Basically, when i contacted the restaurant and as my father had paid cash for the meals he did not keep the receipt and the manager has said that there is nothing he can do now.
Poor display of care for elderly people at this restaurant.
Don`t think we will visit there again if this is how you get treated

8 maggio 2024
Non scritta su invito

Questa è la tua azienda?

Reclama subito il tuo profilo per accedere agli strumenti business gratuiti di Trustpilot e avvicinarti ai tuoi clienti.

Crea un account gratuito

Come funziona Trustpilot

Chiunque può scrivere una recensione su Trustpilot. L'autore di una recensione ha la possibilità di modificarla o cancellarla in qualsiasi momento e, fintantoché il suo account è attivo, la recensione rimane visibile a tutti.

Le aziende possono raccogliere recensioni tramite inviti automatici. Queste recensioni sono etichettate come verificate perché è ovvio che si basano su esperienze reali.

Scopri di più sui diversi tipi di recensioni.

Per salvaguardare la nostra piattaforma, facciamo uso di personale dedicato e di tecnologie intelligenti. Scopri come combattiamo le recensioni false.

Scopri di più su come vengono gestite le recensioni su Trustpilot.

Ecco qui 8 consigli per scrivere delle ottime recensioni.

La verifica aiuta a garantire che le recensioni su Trustpilot vengano scritte da persone reali.

Offrire incentivi in cambio di recensioni o chiederle solo a clienti specifici potrebbe distorcere il TrustScore, violando le nostre linee guida.

Scopri di più