Still Archive Recensioni 

137
•
TrustScore 4 su 5

3,9

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Valutata 5 stelle su 5

Quite happy with this new journal! I like to do art in my journals so one thing that would make me even happier is if there was another refill option with paper that would be good for water color. Ot... Leggi di più

Valutata 4 stelle su 5

It took nearly 3 weeks to arrive, but when I reached out to their customer service contact and asked where my order was, they were very responsive and credited me $30 towards anything on their site to... Leggi di più

Valutata 1 stelle su 5

The shipping took much longer than estimated. None of the items look how they do in the advertisement. Everything is very cheaply made. They didn’t send the free charm with my order. Extremely disappo... Leggi di più

Valutata 5 stelle su 5

I love my new journal and the unique accessories that come with it. I’ve had a couple of questions about it and have received answers and action through customer service almost immediately! Highly r... Leggi di più

Dettagli dell'azienda

  1. Cartoleria

Scritti dall'azienda

Still Archive is a premium stationery brand built around the Momento, a refillable leather journal. The "Still" is stillness: the modular, refillable design takes away the fear of messing it up, so thought flows freely and writing becomes the cathartic release it was always meant to be instead of a chore. That's why you'll still be using it years later, once the habit finally stays, and why the journal itself will still be intact all those years later, heirloom-made and backed by a lifetime guarantee. The "Archive" is the whole point: this isn't a diary, a journal, or a notebook, it's your private life archive, your mom's recipes, quotes from your favorite films, a cutout from a magazine, stickers from your trip to Japan, the photo strip from a night you barely remember, all delineated across inserts you arrange your own way.


Informazioni di contatto

3,9

Molto buono

TrustScore 4 su 5

137 recensioni

5 stelle
4 stelle
3 stelle
2 stelle
1 stella

Non risultano inviti alla recensione recenti

Questa azienda non ha mandato inviti ai suoi clienti di recente, quindi le recensioni potrebbero non essere rappresentative

Ha risposto al 88% delle recensioni negative ricevute

Solitamente risponde entro 2 settimane

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Scopri come vengono raccolte, valutate e moderate le loro recensioni e valutazioni.

3,9

Tutte le recensioni

(137)

134 recensioni negli ultimi 12 mesi

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Valutata 1 stelle su 5

incredibly disappointed

I was incredibly disappointed in the product. I spent 100.00 and basically got a slab of leather with a small book hair tied to it. I could have bought a better one at Amazon for 24.00 so think twice before you drop a Benjamin.

3 settembre 2026
Non scritta su invito
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Risposta di Still Archive

Kaleb, I'm sorry it wasn't worth it to you. Spending that much and feeling like you got far less than you expected is a terrible feeling, and we take that seriously. If you're still within 100 days of delivery and the journal is unused, you can return it, and we'll help you through it. Please email help@stillarchive.com with your order number.
The Still Archive Team

Valutata 4 stelle su 5

Giving it a try !

I like the journal but the only drawback is ones shown in the ads seems to have many more items inside that don’t actually come with this . I need to shop Etsy to find other accessories to fit inside which was hard . I have begun using it so we’ll see how it goes

10 settembre 2026
Non scritta su invito
Valutata 1 stelle su 5

Wrong branding.

Item showed up with wrong branding and not as described. I love hue has rebranded as still archive. It is not like the photos and feels very cheap.

The charm was also printed upside down.

1 settembre 2026
Non scritta su invito
Logo di Still Archive

Risposta di Still Archive

I'm sorry your order arrived feeling off. ilovehue is our former name and we're the same team, but we understand how confusing it was to see a different brand than the one you ordered from. A charm printed upside down should never have reached you either. Please email help@stillarchive.com with your order number and a photo, and we'll make it right.
The Still Archive Team

Valutata 5 stelle su 5

Perfect for organization

I love this binder. I got the smallest one. I use it for a wallet too. It has slots for cards, pockets for cash, receipts, coupons and notebooks for journals and notes. I added a calendar without any trouble and it doesn’t feel squeezed in. It also has a clip on for a pen. It fits in my purse and well contained.

26 agosto 2026
Non scritta su invito
Valutata 4 stelle su 5

I have mixed feelings.

My first purchase was misdelivered, which was NOT the seller's fault. When the package was recovered, it had been opened, and some of the contents were missing. I wrote customer service to make them aware; they responded expressing sympathy. I ordered a 2nd planner and had it delivered to a different address; it arrived safely. The items were neatly packed and came in a cotton dust bag, nice and neat. The color was indeed deep, rich, and not marred in any way. I am looking forward to seeing how the color ages.
I only have 2 issues. The charm I ordered and the notebook size.
1. I requested the Bee charm, which arrived sealed in a plastic pouch and broken. The pen clip wasn't included, but it was a freebie, so no money was lost.
2. The size of the leather notebook, however, was not the size it appears to be in the videos. To me, it looked like a standard Japanese TN size. The journal cover isn't large enough to hold all the items and inserts shown in the advertising video. You can squeeze the contents in, but then the edges of the planner inserts hang over the notebook cover, straining the elastic.
This product is not a standard-sized traditional Japanese Travelers Notebook. It is shorter and narrower. Traditional TN inserts will have to be cut in order to fit neatly inside. The size, though, is refreshing; it fits my hand better than the traditional Japanese-sized notebooks.
If I encountered this item in the store, I don't think I would have purchased this journal cover. Quality is questionable only to me, as I am NOT a leather expert.
A major point to remember is the size difference. It is noticeable if you appreciate the size of the traditional TN covers, and there are no inside pockets, no stitching, no frills. Just the simple leather.

27 agosto 2026
Non scritta su invito
Valutata 1 stelle su 5

I was so excited to start my journaling…

I was so excited to start my journaling journey, but unfortunately, my experience with this company was extremely disappointing.

When my order arrived, the first thing I noticed was how narrow the journal was. I went back and forth about whether I should keep it, but ultimately decided to return it. That’s when the experience went from disappointing to awful.

In order to return the journal, I was told it had to be completely unused—which is understandable—but I also have to PURCHASE my own return shipping label just to send it back and receive my refund. For a company that promotes an “easy return” experience, this was anything but easy. Their return process and the fact that the customer is responsible for return shipping were also not clearly or easily communicated on their website.

What really sealed the deal for me was the customer service. The person I communicated with over email came across as passive-aggressive and made an already frustrating situation even worse.

Between the misleading “easy return” experience, having to pay out of pocket to return the product, and the poor customer service, I absolutely would not recommend this company. I genuinely wish I could give zero stars, but unfortunately, that isn’t an option.

27 agosto 2026
Non scritta su invito
Logo di Still Archive

Risposta di Still Archive

Karol, I'm so sorry. You were excited to start journaling, and instead the journal didn't fit what you needed, the return cost you money, and our reply made it all worse. You're right that return shipping should be clearly explained before you buy, and that every reply from us should be kind and helpful. We're sorry we fell short on both. If your return is still open, please email help@stillarchive.com with your order number and we'll make sure it's handled with care.
The Still Archive Team

Valutata 5 stelle su 5

I love the concept of a personal art book....

I love the concept behind the Momento and how flexible it is to create your own unique collection~ This idea solved so many issues for me as to how to make an art book from things I collect that is portable and expandable....although I'll probably get at least one more:)
These will be amazing presents too~ Thank you!

17 agosto 2026
Non scritta su invito

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