Still Archive Recensioni 

137
•
TrustScore 4 su 5

3,9

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Scopri cosa dicono le persone

Valutata 5 stelle su 5

Quite happy with this new journal! I like to do art in my journals so one thing that would make me even happier is if there was another refill option with paper that would be good for water color. Ot... Leggi di più

Valutata 4 stelle su 5

It took nearly 3 weeks to arrive, but when I reached out to their customer service contact and asked where my order was, they were very responsive and credited me $30 towards anything on their site to... Leggi di più

Valutata 1 stelle su 5

The shipping took much longer than estimated. None of the items look how they do in the advertisement. Everything is very cheaply made. They didn’t send the free charm with my order. Extremely disappo... Leggi di più

Valutata 5 stelle su 5

I love my new journal and the unique accessories that come with it. I’ve had a couple of questions about it and have received answers and action through customer service almost immediately! Highly r... Leggi di più

Dettagli dell'azienda

  1. Cartoleria

Scritti dall'azienda

Still Archive is a premium stationery brand built around the Momento, a refillable leather journal. The "Still" is stillness: the modular, refillable design takes away the fear of messing it up, so thought flows freely and writing becomes the cathartic release it was always meant to be instead of a chore. That's why you'll still be using it years later, once the habit finally stays, and why the journal itself will still be intact all those years later, heirloom-made and backed by a lifetime guarantee. The "Archive" is the whole point: this isn't a diary, a journal, or a notebook, it's your private life archive, your mom's recipes, quotes from your favorite films, a cutout from a magazine, stickers from your trip to Japan, the photo strip from a night you barely remember, all delineated across inserts you arrange your own way.


Informazioni di contatto

3,9

Molto buono

TrustScore 4 su 5

137 recensioni

5 stelle
4 stelle
3 stelle
2 stelle
1 stella

Non risultano inviti alla recensione recenti

Questa azienda non ha mandato inviti ai suoi clienti di recente, quindi le recensioni potrebbero non essere rappresentative

Ha risposto al 88% delle recensioni negative ricevute

Solitamente risponde entro 2 settimane

Come questa azienda usa Trustpilot

Scopri come vengono raccolte, valutate e moderate le loro recensioni e valutazioni.

3,9

Tutte le recensioni

(137)

134 recensioni negli ultimi 12 mesi

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Su Trustpilot, le aziende non possono offrire incentivi o pagare per nascondere le recensioni. Le recensioni sono le opinioni dei singoli utenti e non di Trustpilot. Leggi di più

Valutata 1 stelle su 5

Get it on Amazon

This company is a rip off. Read carefully before you buy. Only return for store credit. Shipping is not accurate, took almost 3 weeks and that is when I realize they ship from China. Also they have the same journals for $20 on Amazon and the shipping only takes 2 days.

14 ottobre 2026
Non scritta su invito
Logo di Still Archive

Risposta di Still Archive

Layla, I'm sorry your order took nearly three weeks. That's much longer than anyone should wait, and it's fair to be frustrated. Our returns are store credit within 100 days of delivery, and we should make that clearer before checkout. If there's anything about your order we can still help with, please email help@stillarchive.com with your order number. We read every message and want to make this better for you.
The Still Archive Team

Valutata 4 stelle su 5

Beautiful Cover on my Journal

Beautiful Cover on my Journal. Disappointed that the pictures shown, don’t match what you actually receive. Example, my chosen folio showed a great BEE charm but in reality, the charm I got was a very small bee.

14 ottobre 2026
Non scritta su invito
Valutata 2 stelle su 5

NOT MADE OR SHIPPED FROM THE USA

First of all I do not like that I was under the assumption that this was made and sold in the USA. If I had previously known that it was made and shipped from China I would have bought a different brand. Second I was led to believe that I would have my journal in 5 to 10 days. It is actually going on the 12th day and according to the tracking is still sitting in Chicago in Customs Holding.

14 ottobre 2026
Non scritta su invito
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Risposta di Still Archive

I'm so sorry your journal was held up for so long. When you're told 5 to 10 days and tracking stalls on day 12, it's completely fair to feel misled, and we're sorry the timeline we showed didn't match what happened. If your order still hasn't arrived, or if anything about it isn't right, please email help@stillarchive.com with your order number so we can look into it personally and help.
The Still Archive Team

Valutata 4 stelle su 5

Pocket journal

I purchased the pocket-sized and moss green, and the color is just what I expected and the cover is made from a good quality leather.
T

30 settembre 2026
Non scritta su invito
Valutata 1 stelle su 5

Ordered the product 2 weeks ago and the…

Ordered the product 2 weeks ago and the delivery keeps being pushed out. Will never order again. Takes to long to receive. Would’ve cancelled if I could.

12 ottobre 2026
Non scritta su invito
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Risposta di Still Archive

Simba, I'm sorry. Watching your delivery date keep getting pushed back after two weeks is frustrating, and we understand why you'd want to call it off. That's on us, not you. If you're still waiting, or if your journal arrived with any problem, please email help@stillarchive.com with your order number and we'll do everything we can to help.
The Still Archive Team

Valutata 1 stelle su 5

The refills were received promptly other issues not addressed

The refills were received promptly. They are good quality as is the cover.

I have sent multiple inquiries regarding instruction of the attachment of multiple refills to the elastic bands and acquiring additional bands which to-date have not been answered. This is extremely disappointing.

30 settembre 2026
Non scritta su invito
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Risposta di Still Archive

Kristine, I'm glad your refills arrived quickly and that you like the quality, and I'm really sorry your questions went unanswered. That shouldn't have happened. Each insert sits under its own strand of elastic in its center fold, and the loose elastic that comes in the box holds extra inserts, so the cover fits five to six. We don't sell extra elastics right now, but pre-looped traveler's notebook elastics fit if you'd like more. Our how-to guide at stillarchive.com/pages/how-to shows every step, and if you still have questions, email help@stillarchive.com and we'll answer them properly this time.
The Still Archive Team

Valutata 5 stelle su 5

Beautiful

These journals are absolutely beautiful! I loved them in the pictures but the pictures don’t do them justice! It was initially more than I wanted to spend but I decided I deserved to spoil myself a bit and I am beyond happy! I will purchase from here again. Only complaint is that it took longer to arrive than expected but it was totally worth the wait. ❤️

1 ottobre 2026
Non scritta su invito
Valutata 3 stelle su 5

I like the journal but it doesn’t feel…

I like the journal but it doesn’t feel different from a cheaper brand, so it was a bit disappointing. Also, I still have not figure out how to put the charm on because it is not something extra to put on or directions. I like the color but for the price a bit on a cheap side in my opinion.

8 ottobre 2026
Non scritta su invito
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Risposta di Still Archive

Rosa, thank you for sharing this, and I'm sorry the journal didn't feel special enough for the price. That's important feedback. For the charm, twist the two ends of the tiny jump ring sideways to open it, loop it through the charm and around the elastic, then twist it closed. Tweezers or small pliers make it easier. Our how-to guide at stillarchive.com/pages/how-to has photos of each step. If you'd like any help, email help@stillarchive.com and we'll walk you through it.
The Still Archive Team

Valutata 4 stelle su 5

Overseas Product

The journal came reasonably quick, was not expecting it to come from overseas. It would have been nice to have a date planner as one of the inserts vs two blank ones. Otherwise I am looking forward to starting this journey. The flower charm was was a sweet addition.

30 settembre 2026
Non scritta su invito
Valutata 5 stelle su 5

I had a great experience

I had a great experience. I absolutlely love my journal! I wish I had gotten the dark brown one, but I still Love the color I bought. Everything about my purchase and experience has been fantastic! I definitely recommend Still Archive. I love everything about it!

6 ottobre 2026
Non scritta su invito
Valutata 5 stelle su 5

I really like my journal and appreciate…

I really like my journal and appreciate how well it fits in a bag for consistent journaling. I quite like the inserts and the ability to personalize the journal to make it uniquely mine.

Already purchased a second journal to gift a friend.

3 ottobre 2026
Non scritta su invito
Valutata 5 stelle su 5

First purchase!!

Bought my first journal from here and am really happy with the quality of it! The smaller version is the perfect size for my purse or backpack and I really like how you have enough of each paper type to use.

10 settembre 2026
Non scritta su invito
Valutata 4 stelle su 5

I like the journal and the charm

I like the journal and the charm I chose. It was challenging to get the charm on and with little instruction, I almost messed up the entire thing. I’d definitely recommend and plan to purchase more inserts.

13 settembre 2026
Non scritta su invito
Valutata 2 stelle su 5

No returns and cheap quality

I purchased 2 journals from them and was disappointed with the leather quality. It feels cheap for the price. It also shipped from overseas despite marketing itself like an American brand. When I wanted to return a journal, they asked me for the tracking number to process it. Who does that? Most places require a packing slip only. Their returns are also store credit only when they market 100 day money back guarantee. All of it very misleading.

25 settembre 2026
Non scritta su invito
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Risposta di Still Archive

Therese, I'm sorry you were disappointed with the quality, and that returning a journal felt harder than it should. I understand that being asked for a tracking number felt like an extra hurdle. You're right that our returns are store credit, and if anything you saw suggested otherwise, we're sorry for the confusion. Please email help@stillarchive.com with your order number if there's anything still open, and we'll help.
The Still Archive Team

Valutata 5 stelle su 5

It's the perfect size and the covers is…

It's the perfect size and the covers is beautiful. I started using it right away. It's easy to carry with you to nite those moments that are impactful, joyful or contemplative throughout the day. It's especially nice that you can just put new fillers in whenever you need to.

22 settembre 2026
Non scritta su invito
Valutata 5 stelle su 5

Beautiful

Beautiful! The fact that the owner reaches out is even more beautiful! I will order again!

17 agosto 2026
Non scritta su invito

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