I just purchased an used Rav 4 2022 model from here. The car wasn't ready and is still at the prep centre so I was told and I was asked to put a deposit down to block it, which I did without even lo... Leggi di più
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Anche se non controlliamo le affermazioni specifiche, trattandosi di opinioni personali, etichettiamo le recensioni come “Verificate” quando riusciamo a confermare che c'è stata un'interazione commerciale effettiva. Leggi di più
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I just purchased an used Rav 4 2022 model from here. The car wasn't ready and is still at the prep centre so I was told and I was asked to put a deposit down to block it, which I did without even lo... Leggi di più
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Avoid the Romford branch 10 years as a customer, counted for nothing. Booked an MOT and service online with a courtesy car, confirmed twice — then turned up Saturday morning with my pregnant... Leggi di più
Very keen to sell us the vehicle, but the service experience then has been poor. You have to wait ages for the phone to be answered. The car, which is less than 2 years old, has been with them for m... Leggi di più
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Full service at Bishop Stortford Hertfordshire. Very happy with Service department. Charlie was our technician. Reception staff also most helpful. Service was quite expensive (although standard Toyo... Leggi di più
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Discover the best Lexus and Toyota offers in the UK and find your nearest dealership for service and maintenance.
Queen Street Place 10, EC4R 1QS, London, Regno Unito
Non risultano inviti alla recensione recenti
Questa azienda non ha mandato inviti ai suoi clienti di recente, quindi le recensioni potrebbero non essere rappresentative
Ha risposto al 88% delle recensioni negative ricevute
Solitamente risponde entro 24 ore
Come questa azienda usa Trustpilot
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Not the best customer service. I have a new Toyota Prius due to be delivered on Monday and I’ve chased for 2 days now to see if everything is still on track. The original person, Kelly jones just ignores my emails. I think once you’ve signed you’re forgotten. Let’s hope there’s no issues when I do get the car!

Risposta di Steven Eagell Toyota
Very happy with the deal, only snag was there were no mats with the car so I had to order some (and pay for them). So took the car away mat less, several weeks later still no mats so phoned them up, the guy was not aware I ordered mats, said he’d ring me back, never did. I’ve now ordered some from a third party.

Risposta di Steven Eagell Toyota
Great service when looking for a car - listened to what I was looking for, talked about features, stuck within my price pocket and sold me the perfect motor for me.

Risposta di Steven Eagell Toyota
Great personal service throughout purchase.

Risposta di Steven Eagell Toyota
we had a great experience with steven eagell toyota . its been nearly a month i bought RAV4 from them , from the first step to last they were very helpful . Especially Tom who guided us. Thank you toyota . i will give 10/10

Risposta di Steven Eagell Toyota
I had a great experience at the Steven Eagell branch in Wolverhampton. Kal was extremely helpful and reassuring when purchasing my Toyota. Communication was great and I left with all evidence of past warranties and an up to date service book which gave me that extra piece of mind. Thanks so much, Katrina

Risposta di Steven Eagell Toyota
Chris was really helpful and easy to talk to, he gave us all the information we needed

Risposta di Steven Eagell Toyota
I visited this Gatwick dealer last month. I am very impressed with the quality of customer service I received at this dealership. very friendly environment. My car case was handled by Martin Sears, who was very professional and attentive throughout the entire purchase process. Very quick responsive to the queries and the car delivery process was very smooth and handover was professional. loving my new Lexus NX 350h.

Risposta di Steven Eagell Toyota
The work done on the car went very well and I was able to collect the car earlier than expected

Risposta di Steven Eagell Toyota
Salesman was very helpful and made everything go smoothly. We have been going to this dealership for some years now and always receive good service

Risposta di Steven Eagell Toyota
Car-less and grumpy, I had a list of car showrooms to visit, and began with Lexus. No appointment, I just wandered in.
They treated me like their newest best friend, and helped me buy a car. No heavy sales pitch, no hard-sell. I cannot imagine that sales team are around with nothing to do apart from wait for walk-ins, but they graciously acted as though that was the case.
No question too difficult, too time consuming or too silly. Car bought, available next day. Handed over with thorough briefing, follow up made, but not pushed.
All professional, couldn’t fault any of it. No longer either car-less or grumpy, just happy

Risposta di Steven Eagell Toyota
Fantastic fast and friendly definitely recommend

Risposta di Steven Eagell Toyota
The sales team were very helpful.
However the User Guide was generic. Toyota are trying to stop paper use. I think that is unacceptable when buying an expensive car with a large amount of technical information.
This in no way reflects on the sales team who have been very helpful.

Risposta di Steven Eagell Toyota
I had an exceptional and awesome experience with Northampton branch. Raja walked with me through all the process and also very patient with me on decision making while Dan finalised the process with patient and care during registration. Kept checking on me the first week to be sure I don’t have any issues and I am enjoying it. Thanks Steven Eagell. I really enjoyed and appreciated your services and support.

Risposta di Steven Eagell Toyota
Jessica Bond was a great help when buying the car and continued to support us throughout the whole process. Highly recommend!

Risposta di Steven Eagell Toyota
The staff couldn’t be more friendly and helpful.

Risposta di Steven Eagell Toyota
Friendly, professional service. Thank you Chris for your help and advice with my new car!

Risposta di Steven Eagell Toyota
Bought an approved used Lexus, trading in our car in the process. Dealership dealt with us fairly and transparently throughout - from test drive, to negotiation on price, to prep and handover on exchange day. A pleasant experience and no complaints. Recommended.

Risposta di Steven Eagell Toyota
This is what service should be. From first contact to collection of our car, every member of the team just couldn't do enough for us. The whole process of buying a car from this company was exemplary.

Risposta di Steven Eagell Toyota
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