Steven Eagell Toyota Recensioni 

1430
TrustScore 2.5 su 5

2,7

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Valutata 1 stelle su 5

I just purchased an used Rav 4 2022 model from here. The car wasn't ready and is still at the prep centre so I was told and I was asked to put a deposit down to block it, which I did without even lo... Leggi di più

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Valutata 1 stelle su 5

Avoid the Romford branch 10 years as a customer, counted for nothing. Booked an MOT and service online with a courtesy car, confirmed twice — then turned up Saturday morning with my pregnant... Leggi di più

Valutata 2 stelle su 5

Very keen to sell us the vehicle, but the service experience then has been poor. You have to wait ages for the phone to be answered. The car, which is less than 2 years old, has been with them for m... Leggi di più

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Valutata 5 stelle su 5

Full service at Bishop Stortford Hertfordshire. Very happy with Service department. Charlie was our technician. Reception staff also most helpful. Service was quite expensive (although standard Toyo... Leggi di più

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Discover the best Lexus and Toyota offers in the UK and find your nearest dealership for service and maintenance.


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2,7

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TrustScore 2.5 su 5

1K recensioni

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Non risultano inviti alla recensione recenti

Questa azienda non ha mandato inviti ai suoi clienti di recente, quindi le recensioni potrebbero non essere rappresentative

Ha risposto al 88% delle recensioni negative ricevute

Solitamente risponde entro 24 ore

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2,7

Tutte le recensioni

(1430)

264 recensioni negli ultimi 12 mesi

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Su Trustpilot, le aziende non possono offrire incentivi o pagare per nascondere le recensioni. Le recensioni sono le opinioni dei singoli utenti e non di Trustpilot. Leggi di più

Valutata 3 stelle su 5

Generally a good experience however too…

Generally a good experience however too many instances of the salesperson having to talk to the manager which was annoying and prolonged the sales process far longer than it needed to be. Also since the sale an enquiry has gone unanswered.

5 ottobre 2025
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Risposta di Steven Eagell Toyota

Hi, thank you for the feedback. We’re always looking to improve the service we offer and would like to hear more about your experience. If you could send any issues you had in full, including your contact details and the branch you have dealt with to feedback@steveneagell.co.uk, we will investigate further. Thank you.

Valutata 5 stelle su 5

Quick and efficient to respond to…

Quick and efficient to respond to queries, they will try their best to work with your requirements, very honest and knowledgeable sales person.

1 novembre 2025
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Risposta di Steven Eagell Toyota

Thank you for the positive rating, Mahria, we really appreciate it, and we look forward to seeing you again in the future!

Valutata 5 stelle su 5

Excellent Service

Had been dealing with another Toyota dealership in Staffordshire. Although they did most of the ground work in getting us to move from Mazda to Toyota, they were struggling to get the model and colour of car we were after. Could see on Autotrader that the Steven Eagell Chelmsford branch had a car that we were looking for. As we were down in Essex visiting family, decided to drop in and see the car. Found the staff to be really helpful, and following a test drive decided to look no further and buy the car. Thanks to Shak Ahmad for making the purchase of the car quick and seamless, and also for his after sales support.

19 ottobre 2025
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Risposta di Steven Eagell Toyota

Hi Gordon, we're happy to hear you had an excellent service! Please come see us again soon.

Valutata 5 stelle su 5

Toyota CH-R Hybrid

Brought the car for my wife main reason was I brought a car for myself earlier in the year.Their part exchange was very fair.
The team at Toyota were really helpful I did not feel pressured at all this was a big reason for us going back.
Harry looked after us on both sales a really helpful and knowledgeable young man.
The aftercare is very good as well checking that everything is going well.
Would recommend to anyone.

7 ottobre 2025
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Risposta di Steven Eagell Toyota

We are happy to hear that you got exactly what you wanted out of your car-buying experience with us. We wish your wife many happy motoring miles.

Valutata 5 stelle su 5

I only visited to see what type of car…

I only visited to see what type of car I could get and ended up buying a car we were well looked after and advised well.

26 ottobre 2025
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Risposta di Steven Eagell Toyota

Thank you so much for your kind words, Mili. We really appreciate you taking the time to share your experience with us, and we look forward to seeing you again in the future.

Valutata 5 stelle su 5

I was not going to purchase a new car

I was not going to purchase a new car. But the good sales man Ebrima convinced me so well.

23 ottobre 2025
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Risposta di Steven Eagell Toyota

We are happy to hear that you got exactly what you wanted out of your car-buying experience with us Jayshree. We wish you safe travels in your new car and look forward to seeing you again soon!

Valutata 5 stelle su 5

Helpful dealer

Very nice, helpful people. As the car I wanted was already sold, they looked for another until they could find me one.

18 ottobre 2025
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Risposta di Steven Eagell Toyota

Thank you so much for your kind words, Eniko. We really appreciate you taking the time to share your experience with us, and we look forward to seeing you again in the future.

Valutata 5 stelle su 5

Great experience

Had a hassle free service from steven eagell, exceeded my expectations very proffesional.

23 ottobre 2025
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Risposta di Steven Eagell Toyota

Hi, we're happy to hear you had an excellent service! Please come see us again soon.

Valutata 5 stelle su 5

They have some good cars to sell and…

They have some good cars to sell and Harris sold it well. I am now the owner of a RAV4.

7 novembre 2025
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Risposta di Steven Eagell Toyota

We are happy to hear that you got exactly what you wanted out of your car-buying experience with us. We wish you safe travels in your new car and look forward to seeing you again soon!

Valutata 5 stelle su 5

Happy Customer

I had carried out a fair amount of online investigation in my search for a new motor. I had decided to go for a C-HR and Damien at Eagell Toyota in Worcester was quickly able to find me exactly what I was looking for. A test drive happened on my first visit and we agreed the deal on the spot. Everyone I saw at Eagell were friendly, Professional and were keen to supply the car I had set my heart on. The car is everything i expected and more. A very happy customer indeed!

28 ottobre 2025
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Risposta di Steven Eagell Toyota

We are happy to hear that you got exactly what you wanted out of your car-buying experience with us Colin. We wish you safe travels in your new car and look forward to seeing you again soon!

Valutata 5 stelle su 5

Thank you, Harry Merrion 😍...

I’m a new customer of Toyota, and I'm trying to find the stamped VIN/Chassis to go to several garages and people, but no one gives me any clues. 

Then I have taken an appointment at the Toyota Dealer to show my car's stamped VIN. I visited Toyota today in Romford, RM3 0DZ, to find my stamped VIN/Chassis number in my vehicle. 

In two minutes in the Toyota showroom, Mr Harry Merrion (sales) showed me the stamped VIN, and I was surprised. Within 10 mins I'm out of the Toyota showroom!!

Thank you, Harry Merrion 😍...

13 novembre 2025
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Risposta di Steven Eagell Toyota

Thank you for the positive rating, we really appreciate it, and we look forward to seeing you again in the future!

Valutata 5 stelle su 5

Superb sales service all round

Superb sales service all round. Abdul made the whole experience none stressful and a pleasure

9 ottobre 2025
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Risposta di Steven Eagell Toyota

Hi Gary, we're happy to hear you had an excellent service! Please come see us again soon.

Valutata 5 stelle su 5

Great contact with Sam in sales when he…

Great contact with Sam in sales when he sold me my GR Yaris. Sam organised everything I wanted. Also Ben with some of the paperwork.

Great job done.

29 ottobre 2025
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Risposta di Steven Eagell Toyota

Thank you for the positive rating, Clinton, we really appreciate it, and we look forward to seeing you again in the future!

Valutata 5 stelle su 5

Best go with Toyota!

Well, what more is there to say? We were just looking and poking around, with no intention of buying, and then Daniel just gave us the best experience ever. So we bought the new Toyota C-HR, and we are chuffed to bits

22 ottobre 2025
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Risposta di Steven Eagell Toyota

Hi Ciprian, we're happy to hear you had an excellent experience! Please come see us again soon.

Valutata 5 stelle su 5

Everybody we encountered was friendly

Everybody we encountered was friendly, helpful & professional.
They couldn’t have given us a better experience.

10 ottobre 2025
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Risposta di Steven Eagell Toyota

Thank you so much for your kind words, Martin. We really appreciate you taking the time to share your experience with us, and we look forward to seeing you again in the future.

Valutata 4 stelle su 5

Customer aftersales service

I have recently purchased a second hand car from this dealership. That process was very smooth, but I am believer that the proof is when things need sorting. After a few weeks there were a couple of items that needed sorting and the dealership was happy to address them. The staff were great on the day and looked after me whilst I worked in the space they gave me.

12 novembre 2025
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Risposta di Steven Eagell Toyota

We are happy to hear that you got exactly what you wanted out of your car-buying experience with us. We wish you safe travels in your new car and look forward to seeing you again soon!

Valutata 5 stelle su 5

Great experience

Lovely, friendly and knowledgeable staff who made the whole experience easy and understandable

30 ottobre 2025
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Risposta di Steven Eagell Toyota

Thank you so much for your kind words. We really appreciate you taking the time to share your experience with us, and we look forward to seeing you again in the future.

Valutata 5 stelle su 5

Excellent service for Used Purchase

I went to Toyota St Alban's to purchase a used car due to Letchworth letting me down. Sami rescued the situation and located an Aygo which was prepared and delivered in good time. I was kept updated and felt valued as a customer.

16 ottobre 2025
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Risposta di Steven Eagell Toyota

We are happy to hear that you got exactly what you wanted out of your car-buying experience with us Jon. We wish you safe travels in your new car and look forward to seeing you again soon!

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