Listers Group Recensioni 22.824

A bright and modern showroom with helpful, professional and knowledgeable staff.

A stress-free car buying experience.

Had an MOT. It was a smooth process to book and they even cleaned and vacuumed my car

From start to finish the staff were brilliant so helpful,just excellent.

Shannon was as usual very good and very helpful and friendly i will not hesitate to book my car in for any further repairs.First class professional service all round.

The car park attendant welcomed me with a friendly smile, and the service team were polite and efficient.
A courtesy car was arranged for me for the day and I was kept updated with the progress of the service. I was very happy with the whole experience

The customer service is very good , however I think that the more than £200 charge to investigate a fault is excessive especially as I have taken out an extended warranty

Work carried out to their normal high standard.

I’m interested to change for a new vehicle the sales executive that saw me was very polite and not pushy, also very informative and helpful.
I would certainly recommend Listers for their service & care.
Andrew J Gray

The service at land rover 👌 is all good 👍🏾 jaguar big up jaguar

Very friendly staff, very knowledgeable. Quick and painless. Very accommodating on car hand over.

Darren was very approachable and helped us to find the right car. He answered all our questions knowledgably

I'm generally an awkward person without meaning to be, however I know what I want and the guys looked after a vehicle I sourced from another company. Really on top of the vehicle servicing and when it came for a new car I went back and the story was great.

Specified what I wanted, they searched to see if they could get me a car sooner but there wasn't a 100% match. The order went in and I was updated as it progressed

Everything was easy, calm and relaxed

As always a fab service from Zoe at Toyota Lincoln …. Friendly and welcoming everytime. My car had its yearly service and mot with no issues and Zoe was at hand when I dropped my car off and collected it. Thanks

We recently purchased a new Velar from Listers Solihull. We were looked after by Lewis Fraiser and the experience was superb from start to finish.
We had a test drive, Lewis found us the right car to our specification and budget.
He was very knowledgeable and the car is excellent!
Thank you for a great experience.

Again I’ve had to leave a review.
Poor customer service.
Total lack of service for customers.
DVLA have written to them 6 times to get an answer for a query and they don’t respond.

Dami is a lovely guy and was very polite and helpful. He discussed everything carefully so that I understood and answered any queries I had.

Chap in car park was excellent .....
courteous and helpful, as were the staff I spoke with face to face.
My appointment was for 10.00, I was asked to be there 10mins earlier. I arrived at 09.45. My car was still where I parked it at 10.25!
Also, systems appear organisation centric rather than customer focussed.
eg.1
I made the appointment by telephone and subsequently received several emails reminding me, and asking me to confirm my attendance. When I make a commitment I keep it!
eg.2
Subsequent to the visit, I received an email directing me to compliment individuals and to give a 5 star rating. Whilst I appreciate the value of customer satisfaction metrics, the activity experienced here serves only to skew statistics, and to irritate customers.

Car was in for a recall
service was excellent .
Amy extremely helpful as well the car park attendant .
Video that was sent by Sam was extremely well done and very helpful all round excellent service
5 stars

We recently purchased a brand new VW ID.3 from Listers VW Evesham and had a genuinely excellent experience from start to finish. As first-time electric vehicle buyers, we had plenty of questions, but Dave Hyde made the whole process feel easy and reassuring.

He was incredibly knowledgeable about the car, its features, and the available options, and took the time to explain everything clearly without any pressure. His patience and guidance really helped us feel confident in making the switch to electric.

We truly appreciated his support and would highly recommend both Dave and the team at Listers VW Evesham.