Sterling Home - Tillicoultry Recensioni 

899
TrustScore 4.5 su 5

4,7

76 Moss Road, FK13 6NS Tillicoultry, Scotland, GB


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Valutata 5 stelle su 5

The staff we dealt with in both the furniture and carpet dept were extremely helpful (Elaine Sharpe &Steven McKelvie). We are still to take delivery of our purchases so can't comment further

Valutata 5 stelle su 5

Lovely welcome by the lady at the door who was very helpful in her advice on where in the store to go. Gerry was excellent - not too intrusive but very knowledgeable and patient. Looking forward to ou... Leggi di più

L'azienda ha risposto

Valutata 5 stelle su 5

Great service from Rudy (who was supported by Conor & Darren). Rudy was super helpful in getting both our kitchen table & stools and dining table and chairs ordered today in Tillicoultry store. Lovel... Leggi di più

L'azienda ha risposto

Valutata 5 stelle su 5

We were attended to by Finlay Barrow, polite, knowledgeable, very helpful, no pressure salesman. He gave us as much time as we needed to look around, ask questions, try various seats, we had a short w... Leggi di più

L'azienda ha risposto


Dettagli dell'azienda

  1. Negozio di mobili
  2. Negozio di mobili per camere da letto
  3. Negozio di materiali da pavimentazione
  4. Negozio di casalinghi
  5. Negozio di arredamenti per salotti
  6. Negozio di materassi

Scritti dall'azienda

For over 50 years, Sterling Home has been a trusted name in the UK, offering exceptional furniture and home décor that combine quality, style, and value. From our flagship store in the historic old mill at Tillicoultry to our other locations across Scotland, we have built a reputation for providing a unique shopping experience that’s second to none. Our stores boast an extensive range of furniture and accessories to suit every taste, style, and budget. Whether you’re furnishing a new home, updating a room, or adding the perfect finishing touches, you’ll find exactly what you need at Sterling Home. From luxurious sofas and bespoke dining sets to elegant lighting and cosy bedroom essentials, our carefully curated collections feature leading brands and timeless designs, reflecting our commitment to quality and craftsmanship. While we are proud of our heritage, we are always looking ahead. We continually expand our offerings, introducing innovative products and personalised services to meet the evolving needs of our customers. Whether you visit us in-store or shop online, our knowledgeable team is here to help you create the perfect living space. Discover Sterling Home today and experience why we are Scotland’s go-to destination for furniture, accessories, and interior inspiration. With over five decades of expertise, we are dedicated to making every house a home.


Informazioni di contatto

  • 76 Moss Road, FK13 6NS, Tillicoultry, Scotland, Regno Unito

  • 01259 750655

4,7

Eccellente

TrustScore 4.5 su 5

899 recensioni

5 stelle
4 stelle
3 stelle
2 stelle
1 stella

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4,7

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(899)

1096 recensioni negli ultimi 12 mesi

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Valutata 5 stelle su 5

Lewis was pleasant

Lewis was pleasant , engaging and very helpful. Even helped us out to load up the car. A young gentleman and a credit.

19 aprile 2026
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Risposta di Sterling Home - Tillicoultry

Hi Campbell,

Thank you very much for taking the time to share your feedback.

We’re delighted to hear about your positive experience with Lewis and will be sure to pass on your kind comments to him. He’ll be thrilled to know his helpfulness and manners made such a good impression.

We really appreciate you letting us know and look forward to welcoming you again.

Thank you for choosing Sterling Home Tillicoultry.

Kind Regards

The Sterling Home Team

Valutata 5 stelle su 5

Excellent service

The delivery service was excellent, the two guys arrived exactly as planned and built and removed all packaging without fuss and very professionally.

23 febbraio 2026
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Risposta di Sterling Home - Tillicoultry

Hi William,

Thank you very much for your kind feedback.

We’re delighted to hear that the delivery team arrived as planned and provided a professional, hassle‑free service. I’ll be sure to pass your comments on to the team—they’ll really appreciate it.

We hope you enjoy your purchase and look forward to assisting you again in the future.

Thank you for choosing Sterling Home Tillicoultry.

Kind Regards

The Sterling Home Team

Valutata 5 stelle su 5

We recently purchased a new Hypnos Bed…

We recently purchased a new Hypnos Bed from Tlillicoutry store. Service was excellent Gordon was brilliant.
Delivery was quick and efficient guys were really respectful.
The bed looks fabulous in situ and is of great quality super comfortable

4 aprile 2026
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Risposta di Sterling Home - Tillicoultry

Hi Barbara,

Thank you very much for taking the time to leave such lovely feedback.

We’re delighted to hear that you’re so pleased with your new Hypnos bed and that it looks fabulous in your home.

We’ll be sure to pass on your kind words to Gordon, who will be thrilled to hear he made such a positive impression. It’s also great to know the delivery team provided quick, efficient, and respectful service.

Thank you for choosing Sterling Home Tillicoultry.

Kind Regards

The Sterling Home Team

Valutata 5 stelle su 5

Good in-store sales and advice service

I recently ordered a new recliner sofa and two swivel chairs from Sterling's leather furniture department in Tillicoultry. The sales adviser, Michael Neish, was very helpful and knowledgeable, and took time to provide a friendly but thorough service which made the selection process reassuring. Other staff at the giftware till were also pleasant and helpful. Very good in-store service all round. Hoping the delivery will go smoothly.

11 aprile 2026
Non scritta su invito
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Risposta di Sterling Home - Tillicoultry

Hi Fiona

Thank you very much for taking the time to share your lovely feedback.

We’re delighted to hear that you had such a positive experience in our Tillicoultry store and that Michael Neish was able to support you so well when choosing your recliner sofa and swivel chairs. We’ll be sure to pass on your kind comments to him, as well as to the team at the giftware till, they’ll really appreciate the recognition.

Providing friendly, knowledgeable and reassuring service is something we strive for, so it’s wonderful to know this was reflected during your visit. We very much hope your delivery goes smoothly, we are sure that it will, and that you enjoy your new furniture for many years to come.

Kind Regards
the Sterling Home Team
Thank you again for choosing Sterling Furniture — we look forward to welcoming you back in the future.

Valutata 5 stelle su 5

How a sales person should behave

Not in your face selling technique,(which would only make me shop elsewhere!)
Answered all questions, demonstrated the functions of the chairs. Quiet, pleasant sales person, who obviously knew her product.

14 aprile 2026
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Risposta di Sterling Home - Tillicoultry

Dear Alexander

Thank you very much for taking the time to leave such a thoughtful review.

We’re really pleased to hear that you appreciated our relaxed, no‑pressure approach and that all your questions were answered clearly. It’s great to know the chair demonstrations were helpful and that our team member’s product knowledge made a positive impression. We’ll be sure to pass on your kind comments. We hope you continue to enjoy your chair and look forward to welcoming you again in the future.

Kind Regards
The Sterling Home Team

Valutata 5 stelle su 5

Just amazing service …

We had the pleasure of visiting your branch in Tillicoultry on Sunday 12th. Wanting to buy bedroom furniture at the department we were greeted by Gordon with a genuine smile and hello. He assisted us in choosing the furniture and we quickly settled on a range. Unfortunately there was a technical issue finalising the transaction but without any fuss Gordon got assistance from Michael who quickly came up with a solution and helped complete the transaction- Michael throughout was friendly chatty and absolutely engaging- I cannot praise them highly enough- thank you to both

12 aprile 2026
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Risposta di Sterling Home - Tillicoultry

Hi Duncan

Thank you very much for taking the time to share such a kind and detailed review following your visit to our Tillicoultry branch.

We are delighted to hear that Gordon made you feel so welcome and supported in choosing your bedroom furniture. While we are sorry to hear there was a technical issue during your purchase, we’re pleased that Gordon and Michael were able to resolve this quickly and ensure everything was completed smoothly.

Your praise for both Gordon and Michael’s friendly, engaging, and professional service will be passed on to them and the wider team, they will be delighted to know their efforts made such a positive impression.

Thank you again for your lovely feedback. We look forward to welcoming you back in the future.

Kind Regards
The Sterling Home Team

Valutata 5 stelle su 5

Courtesy and competence

Ross was knowledgeable and helpful.

2 marzo 2026
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Risposta di Sterling Home - Tillicoultry

Hi Cris

Thank you for taking the time to leave this feedback.

We’re really pleased to hear that Ross was knowledgeable and helpful. I’ll be sure to pass your kind comments on to him.

If we can assist you with anything else in the future, please don’t hesitate to get in touch.

Kind Regards
The Sterling Home Team

Valutata 5 stelle su 5

Excellent customer service.

We recently visited Sterling Home to view 3 piece suites. With huge amounts of options on display in very spacious surroundings, it was easy to find what we were looking for.
Particular credit to the customer service assistant who was so pleasant, helpful & informative.
Overall a very pleasant experience, & we also enjoyed the excellent cafe.

24 febbraio 2026
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Risposta di Sterling Home - Tillicoultry

Hi Helena,

Thank you very much for taking the time to share your feedback with us.

We’re delighted to hear that you enjoyed browsing our wide range of furniture and found our showroom layout helpful.

Your kind words about Margaret are especially appreciated and will be passed on to the her. We’re also pleased you enjoyed a visit to our café.

Thank you for choosing Sterling Home Tillicoultry —we look forward to welcoming you back again soon.

Kind Regards

The Sterling Home Team

Valutata 5 stelle su 5

Finlay Barrow was very attentive to us.

Finlay Barrow was very attentive to us.
Asking all the lead questions in a polite manner. He answered all our questions and displayed the extensions to the tables we were interested in.
Well presented young man who made the purchase of our table very simple.
Thank you Finlay

12 aprile 2026
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Risposta di Sterling Home - Tillicoultry

Dear Lizzie

Thank you very much for taking the time to share your lovely feedback.

We’re delighted to hear that Finlay looked after you so well and made the process of choosing your table clear and straightforward. Your comments about his attentiveness, professionalism, and product knowledge will be shared with him, he’ll be thrilled to hear them.

Thank you again for choosing us. We hope you enjoy your new table for many years to come.

Kind Regards
The Sterling home Team

Valutata 5 stelle su 5

Incredible variety of furniture available in store and first class customer assistance

Cannot fault the high level of knowledge of staff members Margaret and Gordon.
They were welcoming, helpful and respectful towards us.
We ordered a fitted wardrobe, bedside cabinets, a sofa and a side table and the selection available was vast.
We also enjoyed lunch in the cafe.
If you are looking for any item of furniture I highly recommend a visit to Sterling Home Furniture.

12 aprile 2026
Non scritta su invito
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Risposta di Sterling Home - Tillicoultry

Hi Emma

Thank you very much for taking the time to leave such a kind and detailed review.

We’re delighted to hear about your positive experience and that Margaret and Gordon were able to support you with their knowledge and friendly service.

It’s also lovely to know you enjoyed the wide selection of furniture in our Tillicoultry store and found exactly what you were looking for.

We’re especially pleased that you took the time to enjoy our café during your visit – it’s always great to hear it added to your overall experience.

Thank you again for your recommendation and for choosing Sterling Home. We look forward to welcoming you back in the future!

Kind Regards
The Sterling Home Team

Valutata 5 stelle su 5

Satisfying visit (and sale).

Friendly, knowledgeable attention from young saleslady.

28 marzo 2026
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Risposta di Sterling Home - Tillicoultry

Hi

Thank you for taking the time to leave a review.

We’re very pleased to hear that our sales assistant provided friendly and knowledgeable service.

Your feedback is greatly appreciated.

Kind Regards
The Sterling Home Team

Valutata 5 stelle su 5

Fin was very helpful and patience with…

Fin was very helpful and patience with us. Almost stole his tape measure, and he helped us move furniture.

9 aprile 2026
Non scritta su invito
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Risposta di Sterling Home - Tillicoultry

Hi Russell,

Thank you so much for your lovely feedback.

We’re delighted to hear that Fin was helpful and patient, and that he went the extra mile to help you move furniture! We’ll be sure to pass on your kind words to him — and we’re glad the tape measure made it back safely too 😊

We hope to welcome you again soon.

Thank you for choosing Sterling Home Aberdeen

Valutata 5 stelle su 5

Great customer service

Great customer service and the lady called me back within 5 mins with an update

26 marzo 2026
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Risposta di Sterling Home - Tillicoultry

Hi Hannah,

Thank you for your kind feedback.

We’re really pleased to hear that you received a prompt call back from Anna and that our customer service met your expectations.

We will be sure to pass your comments on to the team.

Thank you for choosing Sterling Home Aberdeen.

Kind Regards

The Sterling Home Team

Valutata 5 stelle su 5

Very helpful staff within the store and…

Very helpful staff within the store and on the phone

24 marzo 2026
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Risposta di Sterling Home - Tillicoultry

Hi Sheila,

Thank you for your kind feedback.

We’re delighted to hear that our team was helpful both in person and over the phone. I’ll be sure to pass your comments on to the staff, as positive feedback like this is always appreciated.

Thank you for choosing Sterling Home Tillicoultry and we hope to see you again soon.

Kind Regards

The Sterling Home Team

Valutata 1 stelle su 5

I took my 89 year old mother for lunch…

I took my 89 year old mother for lunch in the store, we ordered 2 rolls in bacon and sausage, also 2 cups of tea. I asked if the rolls could be delivered with the tea, informed no problem. When the buzzer gadget went off the food ready I picked up the rolls on table, no tea. We soon discovered the butter applied heavily and bacon and sausage slightly warm. We scraped most of the butter off, I then went up to ask about our Tea! I was informed the needed evidence we had purchased 2 Cups of Tea. I went back to table and found the receipt, after close examination I was told I would need to Wait. I then asked if she would take the buzzer which was still going off. The staff member said no, I then had to lay it on the food pickup table. I then asked another member of staff about the Tea, she left and returned, heavily placing the tray on the table and marched off. My tea pot was leaking and produced a puddle on table. The Comical event was all captured on their CCTV. If they take the time to view this, they will see how Exactly as I said, this saga played out.

9 aprile 2026
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Risposta di Sterling Home - Tillicoultry

Good Afternoon Jim,

Further to your feedback regarding our Mill Cafe, we would like to offer you a return visit, on us, by way of an apology. If you could ask for Eileen Mackay, who is the Mill Cafe manager.

Thank you again for your feedback and we hope you enjoy your return visit.

Kind Regards

The Sterling Home Team

Good Morning Jim,

Thank you for taking the time to share your feedback.

We are very sorry to hear about your experience and apologise for the inconvenience and frustration this caused, particularly during your visit with your mother.

We appreciate you bringing these matters to our attention. Please be assured that your comments have been passed on to the store management team for review so that the appropriate action can be taken and improvements made.

Thank you again for your feedback.

Kind Regards

The Sterling Home Team

Valutata 5 stelle su 5

Steven and the team in the Flooring…

Steven and the team in the Flooring dept ( this includes the fitters too! ) have been superb, 4 rooms down, 2 more rooms to go!

20 marzo 2026
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Risposta di Sterling Home - Tillicoultry

Hello,

Thank you so much for taking the time to share this feedback.

We’re delighted to hear that Steven and the entire Flooring team, including the fitters, have been great.

Completing four rooms already is a great achievement, and we’ll be sure to pass on your kind words to the team as they continue with the remaining two rooms.

Thank you for choosing Sterling Home Tillicoultry —we really appreciate it.

Kind Regards

The Sterling Home Team

Valutata 5 stelle su 5

Great choice and were flexible about…

Great choice and were flexible about location for collection

25 febbraio 2026
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Risposta di Sterling Home - Tillicoultry

HI Joanna,

Thank you for the positive feedback.

We’re glad the choice met your expectations and that the flexible collection arrangements were helpful.

Thank you for choosing Sterling Home Tillicoultry.

Kind Regards

The Sterling Home Team

Valutata 4 stelle su 5

The standard of the carpet fitting & supply of matresses

The standard of the carpet fitting was perfect . With respect to the mattresses this was not so good as they will have to be returned to the manufacturer for replacement as the zips did not align .

24 marzo 2026
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Risposta di Sterling Home - Tillicoultry

Hi Clifford,

We appear to have received part of a feedback, please feel free to re-do this.

We do hope your fitting was a pleasant experience.

Kind Regards

The Sterling Home Team

Valutata 5 stelle su 5

Lovely welcome. Excellent customer service.

I was at Sterling, Tillicoultry, today with my mum and we were given such a lovely welcome by Elaine. She then directed to us to the place we wanted to see.
In the department, we were greeted by Evija whose customer service skills are excellent. So helpful.👏🏻👏🏻

6 aprile 2026
Non scritta su invito
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Risposta di Sterling Home - Tillicoultry

Good Morning,

Thank you so much for taking the time to share your lovely feedback.

We’re delighted to hear that you and your mum received such a warm welcome from Elaine, and that Evija provided excellent customer service in the department. We’ll be sure to pass on your kind words to them both, as recognition like this means a great deal to our team.

Thank you for choosing Sterling Home Tillicoultry and we hope to see you again.

Kind Regards

The Sterling Home Team

Valutata 5 stelle su 5

We went in just to look for inspiration…

We went in just to look for inspiration and we ended up coming away with a beautiful 4 seater sofa. Lauren was so helpful from the minute she introduced her self, explaining options / fabrics. Such an easy process. The manager David was also very helpful! Will definitely be back for more furniture!

5 aprile 2026
Non scritta su invito
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Risposta di Sterling Home - Tillicoultry

Hi Rhegan,

Thank you so much for your lovely feedback.

We’re delighted to hear that what started as a visit for inspiration ended with you finding the perfect four‑seater sofa! Lauren will be thrilled to know her help with fabrics and options made the process easy, and I’ll be sure to pass on your kind words to David as well.

Thank you again for choosing Sterling Home Tillicoultry and look forward to welcoming you back when you’re ready for more furniture.

Kind Regards

The Sterling Home Team

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