The staff we dealt with in both the furniture and carpet dept were extremely helpful (Elaine Sharpe &Steven McKelvie). We are still to take delivery of our purchases so can't comment further
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Scopri cosa dicono le persone
Lovely welcome by the lady at the door who was very helpful in her advice on where in the store to go. Gerry was excellent - not too intrusive but very knowledgeable and patient. Looking forward to ou... Leggi di più
L'azienda ha risposto
Great service from Rudy (who was supported by Conor & Darren). Rudy was super helpful in getting both our kitchen table & stools and dining table and chairs ordered today in Tillicoultry store. Lovel... Leggi di più
L'azienda ha risposto
We were attended to by Finlay Barrow, polite, knowledgeable, very helpful, no pressure salesman. He gave us as much time as we needed to look around, ask questions, try various seats, we had a short w... Leggi di più
L'azienda ha risposto
Dettagli dell'azienda
- Negozio di mobili
- Negozio di mobili per camere da letto
- Negozio di materiali da pavimentazione
- Negozio di casalinghi
- Negozio di arredamenti per salotti
- Negozio di materassi
Scritti dall'azienda
For over 50 years, Sterling Home has been a trusted name in the UK, offering exceptional furniture and home décor that combine quality, style, and value. From our flagship store in the historic old mill at Tillicoultry to our other locations across Scotland, we have built a reputation for providing a unique shopping experience that’s second to none. Our stores boast an extensive range of furniture and accessories to suit every taste, style, and budget. Whether you’re furnishing a new home, updating a room, or adding the perfect finishing touches, you’ll find exactly what you need at Sterling Home. From luxurious sofas and bespoke dining sets to elegant lighting and cosy bedroom essentials, our carefully curated collections feature leading brands and timeless designs, reflecting our commitment to quality and craftsmanship. While we are proud of our heritage, we are always looking ahead. We continually expand our offerings, introducing innovative products and personalised services to meet the evolving needs of our customers. Whether you visit us in-store or shop online, our knowledgeable team is here to help you create the perfect living space. Discover Sterling Home today and experience why we are Scotland’s go-to destination for furniture, accessories, and interior inspiration. With over five decades of expertise, we are dedicated to making every house a home.
Informazioni di contatto
76 Moss Road, FK13 6NS, Tillicoultry, Scotland, Regno Unito
- 01259 750655
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Lewis was pleasant
Lewis was pleasant , engaging and very helpful. Even helped us out to load up the car. A young gentleman and a credit.

Risposta di Sterling Home - Tillicoultry
Excellent service
The delivery service was excellent, the two guys arrived exactly as planned and built and removed all packaging without fuss and very professionally.

Risposta di Sterling Home - Tillicoultry
We recently purchased a new Hypnos Bed…
We recently purchased a new Hypnos Bed from Tlillicoutry store. Service was excellent Gordon was brilliant.
Delivery was quick and efficient guys were really respectful.
The bed looks fabulous in situ and is of great quality super comfortable

Risposta di Sterling Home - Tillicoultry
Good in-store sales and advice service
I recently ordered a new recliner sofa and two swivel chairs from Sterling's leather furniture department in Tillicoultry. The sales adviser, Michael Neish, was very helpful and knowledgeable, and took time to provide a friendly but thorough service which made the selection process reassuring. Other staff at the giftware till were also pleasant and helpful. Very good in-store service all round. Hoping the delivery will go smoothly.

Risposta di Sterling Home - Tillicoultry
How a sales person should behave
Not in your face selling technique,(which would only make me shop elsewhere!)
Answered all questions, demonstrated the functions of the chairs. Quiet, pleasant sales person, who obviously knew her product.

Risposta di Sterling Home - Tillicoultry
Just amazing service …
We had the pleasure of visiting your branch in Tillicoultry on Sunday 12th. Wanting to buy bedroom furniture at the department we were greeted by Gordon with a genuine smile and hello. He assisted us in choosing the furniture and we quickly settled on a range. Unfortunately there was a technical issue finalising the transaction but without any fuss Gordon got assistance from Michael who quickly came up with a solution and helped complete the transaction- Michael throughout was friendly chatty and absolutely engaging- I cannot praise them highly enough- thank you to both

Risposta di Sterling Home - Tillicoultry

Risposta di Sterling Home - Tillicoultry
Excellent customer service.
We recently visited Sterling Home to view 3 piece suites. With huge amounts of options on display in very spacious surroundings, it was easy to find what we were looking for.
Particular credit to the customer service assistant who was so pleasant, helpful & informative.
Overall a very pleasant experience, & we also enjoyed the excellent cafe.

Risposta di Sterling Home - Tillicoultry
Finlay Barrow was very attentive to us.
Finlay Barrow was very attentive to us.
Asking all the lead questions in a polite manner. He answered all our questions and displayed the extensions to the tables we were interested in.
Well presented young man who made the purchase of our table very simple.
Thank you Finlay

Risposta di Sterling Home - Tillicoultry
Incredible variety of furniture available in store and first class customer assistance
Cannot fault the high level of knowledge of staff members Margaret and Gordon.
They were welcoming, helpful and respectful towards us.
We ordered a fitted wardrobe, bedside cabinets, a sofa and a side table and the selection available was vast.
We also enjoyed lunch in the cafe.
If you are looking for any item of furniture I highly recommend a visit to Sterling Home Furniture.

Risposta di Sterling Home - Tillicoultry

Risposta di Sterling Home - Tillicoultry
Fin was very helpful and patience with…
Fin was very helpful and patience with us. Almost stole his tape measure, and he helped us move furniture.

Risposta di Sterling Home - Tillicoultry
Great customer service
Great customer service and the lady called me back within 5 mins with an update

Risposta di Sterling Home - Tillicoultry
Very helpful staff within the store and…
Very helpful staff within the store and on the phone

Risposta di Sterling Home - Tillicoultry
I took my 89 year old mother for lunch…
I took my 89 year old mother for lunch in the store, we ordered 2 rolls in bacon and sausage, also 2 cups of tea. I asked if the rolls could be delivered with the tea, informed no problem. When the buzzer gadget went off the food ready I picked up the rolls on table, no tea. We soon discovered the butter applied heavily and bacon and sausage slightly warm. We scraped most of the butter off, I then went up to ask about our Tea! I was informed the needed evidence we had purchased 2 Cups of Tea. I went back to table and found the receipt, after close examination I was told I would need to Wait. I then asked if she would take the buzzer which was still going off. The staff member said no, I then had to lay it on the food pickup table. I then asked another member of staff about the Tea, she left and returned, heavily placing the tray on the table and marched off. My tea pot was leaking and produced a puddle on table. The Comical event was all captured on their CCTV. If they take the time to view this, they will see how Exactly as I said, this saga played out.

Risposta di Sterling Home - Tillicoultry
Steven and the team in the Flooring…
Steven and the team in the Flooring dept ( this includes the fitters too! ) have been superb, 4 rooms down, 2 more rooms to go!

Risposta di Sterling Home - Tillicoultry
Great choice and were flexible about…
Great choice and were flexible about location for collection

Risposta di Sterling Home - Tillicoultry
The standard of the carpet fitting & supply of matresses
The standard of the carpet fitting was perfect . With respect to the mattresses this was not so good as they will have to be returned to the manufacturer for replacement as the zips did not align .

Risposta di Sterling Home - Tillicoultry
Lovely welcome. Excellent customer service.
I was at Sterling, Tillicoultry, today with my mum and we were given such a lovely welcome by Elaine. She then directed to us to the place we wanted to see.
In the department, we were greeted by Evija whose customer service skills are excellent. So helpful.👏🏻👏🏻

Risposta di Sterling Home - Tillicoultry
We went in just to look for inspiration…
We went in just to look for inspiration and we ended up coming away with a beautiful 4 seater sofa. Lauren was so helpful from the minute she introduced her self, explaining options / fabrics. Such an easy process. The manager David was also very helpful! Will definitely be back for more furniture!

Risposta di Sterling Home - Tillicoultry
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