The staff we dealt with in both the furniture and carpet dept were extremely helpful (Elaine Sharpe &Steven McKelvie). We are still to take delivery of our purchases so can't comment further
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The staff we dealt with in both the furniture and carpet dept were extremely helpful (Elaine Sharpe &Steven McKelvie). We are still to take delivery of our purchases so can't comment further
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Lovely welcome by the lady at the door who was very helpful in her advice on where in the store to go. Gerry was excellent - not too intrusive but very knowledgeable and patient. Looking forward to ou... Leggi di più
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Great service from Rudy (who was supported by Conor & Darren). Rudy was super helpful in getting both our kitchen table & stools and dining table and chairs ordered today in Tillicoultry store. Lovel... Leggi di più
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We were attended to by Finlay Barrow, polite, knowledgeable, very helpful, no pressure salesman. He gave us as much time as we needed to look around, ask questions, try various seats, we had a short w... Leggi di più
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For over 50 years, Sterling Home has been a trusted name in the UK, offering exceptional furniture and home décor that combine quality, style, and value. From our flagship store in the historic old mill at Tillicoultry to our other locations across Scotland, we have built a reputation for providing a unique shopping experience that’s second to none. Our stores boast an extensive range of furniture and accessories to suit every taste, style, and budget. Whether you’re furnishing a new home, updating a room, or adding the perfect finishing touches, you’ll find exactly what you need at Sterling Home. From luxurious sofas and bespoke dining sets to elegant lighting and cosy bedroom essentials, our carefully curated collections feature leading brands and timeless designs, reflecting our commitment to quality and craftsmanship. While we are proud of our heritage, we are always looking ahead. We continually expand our offerings, introducing innovative products and personalised services to meet the evolving needs of our customers. Whether you visit us in-store or shop online, our knowledgeable team is here to help you create the perfect living space. Discover Sterling Home today and experience why we are Scotland’s go-to destination for furniture, accessories, and interior inspiration. With over five decades of expertise, we are dedicated to making every house a home.
76 Moss Road, FK13 6NS, Tillicoultry, Scotland, Regno Unito
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Plenty of choices and lovely environment to view the furniture. Lauren was very helpful and knowledgeable

Risposta di Sterling Home - Tillicoultry
Finlay was very polite and had lots of patience with us while we took our time to pick a dining table and chairs.Nothing was too much bother.

Risposta di Sterling Home - Tillicoultry
We were met by friendly staff when my wife and I were looking for a new suite. All our questions were answered by Barry in their Tillicoultry store , who was very helpful and gave us time in us making our choice.

Risposta di Sterling Home - Tillicoultry
Lewis was very helpful and a pleasure to deal with

Risposta di Sterling Home - Tillicoultry
Great range of quality sofa displays.
Couldn't fault the service I got from the sales rep.
Super friendly, very knowledgeable on all aspects of the Duresta sofas I was interested in and other.
I visited the store several times and she was very patient with all my questions, while I was trying to reach a decision.
Giving me quality time. Helped me find the perfect sofa for my living room and even gave me some fab tips on how to style it 😊.
I’m very satisfied and would highly recommend.

Risposta di Sterling Home - Tillicoultry
Fabulous shopping experience at the flagship Tillicoultry store today, was greeted at the entrance by Elaine and can't praise her excellent customer service enough, friendly, knowledgeable and a joy to be around, a true asset to the store. Ava in the bed department was the cherry on the top of our visit, made the whole buying experience hassle free - 5***** service with a smile!

Risposta di Sterling Home - Tillicoultry
Just visited the store today bought a 3 and 2 seaters was served by Michael Neish wasn't pushy and took his time to show and explain everything about the recliners and delivery would definitely recommend speaking to him if you are buying anything good guy

Risposta di Sterling Home - Tillicoultry

Risposta di Sterling Home - Tillicoultry
Easy to deal with very helpful sales staff

Risposta di Sterling Home - Tillicoultry

Risposta di Sterling Home - Tillicoultry
Went into store Gerry was super helpful. Absolute 10/10 service! Patient informative walked us through all the options. I really hope that Sterling Home recognises people like Gerry because he really went above and beyond to help us. He has made your company stand out against any other furniture store we have dealt with. Thanks so much Gerry.

Risposta di Sterling Home - Tillicoultry
Sterling Home at Tilicoultry is our new favourite furniture shop. Great range of options from luxurious contemporary to traditional with an equally good range of prices. Finlay was a great help today assisting us in choosing the right dining table ( venjakob) and selecting the right chair in our price band, Vibe swivel chairs.

Risposta di Sterling Home - Tillicoultry
Easiest furniture purchase ever. Would never have known that the salesperson was relatively new.

Risposta di Sterling Home - Tillicoultry
Last year me and my wife were searching for a suite for our living room and finally found the one we wanted in sterling mills home depot. Originally we thought about a 3 and a 2 seater but we're swayed after finding a 4 and a 3 for the same price..£1499 each. It arrived and it was perfect....until we found the cushions especially in the 4 seater were losing their "bounce" and comfort and starting to lose their shape. We went through to the store to show our concern about this problem and the manageress took our details and said an independent company will send someone out to look into this problem. The guy finally arrived a few weeks later and did a thorough inspection and then told us that "this is natural with suites and that your required to change or move cushions around to stop shagging,puckering of material etc. Now me and my wife are retired and both 67 years old and to be now told that this procedure is now required when purchasing a new suite really shocked both of us. All we were looking for was at least a firmer sponge to replace the obviously softer ones we have,but now we have to remove and switch the cushions,fluff up the cushions and honestly within 5 mins there is simply no difference as I feel the sponge is still fat too soft and while it may look ok once it's done....upon sitting on them it's back as it was before doing this procedure. Now I must state neither of us are overweight,we have no young grandchildren jumping about on the couches,just the 2 of us at the end of the day. Visitors say the suite looks lovely,but once sit on it are shocked with the comfort factor and ask have the springs,etc gone? This suite is just over a year old and after paying almost over £3,000 I feel the least that could have been done was a home visit from one of the store managers to witness for themselves how uncomfortable the suite has become. We have bought at least 2 other suites from here before over our 47 years of marriage but sadly now feel this won't last much longer and that we will look elsewhere for a suite that requires little maintenance as I've never heard of a customer requiring to do this stuff to a suite.

Risposta di Sterling Home - Tillicoultry
Visited Sterling at Tillicoultry looking for a new sofa and spoke to Margaret in G Plan. She was very helpful and knowledgeable about the products without any hard sell which gave me confidence in her and the company

Risposta di Sterling Home - Tillicoultry
Great place for all types of furniture! All the staff are super friendly and give you attention when required but leave you to your own most of the time.
A special mention to Margaret Conner and Manager Michael Neish ! Top Marks ! :-)

Risposta di Sterling Home - Tillicoultry
Steven, Brian and Dylan in the stores flooring department and Donna in the sofa department were very knowledgeable, helpfull and efficient. Excellent shopping experience thanks folks.

Risposta di Sterling Home - Tillicoultry
Very relaxed environment to shop in. Lots of assistance if/when required. Elaine S was extremely patient with us whilst we chose the colour we wanted for our new sofas, and very helpful and thorough too.

Risposta di Sterling Home - Tillicoultry
We told the floor person Michael Neish what we were looking for and he immediately sourced what we wanted. He explained everything about the product and made us feel very much at ease. He demonstrated all its functions and associated guarantees. Excellent service and very satisfied customers.

Risposta di Sterling Home - Tillicoultry
We purchased a rug which came with free delivery. We live approximately 40 miles away from the showroom in Fife.
Unfortunately the access to our village is very narrow, and the sales team could not guarantee that delivery by the manufacturer would be via a small van.
The team at Sterling literally went the extra mile and arranged for the rug to be delivered to their premises and then to ourselves via one of their team at no additional cost to ourselves. Thank you.

Risposta di Sterling Home - Tillicoultry
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