Sterling Home - Tillicoultry Recensioni 

889
TrustScore 4.5 su 5

4,7

76 Moss Road, FK13 6NS Tillicoultry, Scotland, GB


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Valutata 5 stelle su 5

We were attended to by Finlay Barrow, polite, knowledgeable, very helpful, no pressure salesman. He gave us as much time as we needed to look around, ask questions, try various seats, we had a short w... Leggi di più

L'azienda ha risposto

Valutata 5 stelle su 5

Personal attention was spot on and not too pushy, just right. Special mention to Lauren Grant who looked after us very well. She certainly knew her stuff and was able to advise in a very professional... Leggi di più

L'azienda ha risposto

Valutata 5 stelle su 5

Great service from Rudy (who was supported by Conor & Darren). Rudy was super helpful in getting both our kitchen table & stools and dining table and chairs ordered today in Tillicoultry store. Lovel... Leggi di più

L'azienda ha risposto

Valutata 5 stelle su 5

Lauren Grant was extremely helpful, knowledgeable, patient and friendly. I would recommend Sterling Mills, the furniture is well made and long lasting. Thanks again Lauren

L'azienda ha risposto


Dettagli dell'azienda

  1. Negozio di mobili
  2. Negozio di mobili per camere da letto
  3. Negozio di materiali da pavimentazione
  4. Negozio di casalinghi
  5. Negozio di arredamenti per salotti
  6. Negozio di materassi

Scritti dall'azienda

For over 50 years, Sterling Home has been a trusted name in the UK, offering exceptional furniture and home décor that combine quality, style, and value. From our flagship store in the historic old mill at Tillicoultry to our other locations across Scotland, we have built a reputation for providing a unique shopping experience that’s second to none. Our stores boast an extensive range of furniture and accessories to suit every taste, style, and budget. Whether you’re furnishing a new home, updating a room, or adding the perfect finishing touches, you’ll find exactly what you need at Sterling Home. From luxurious sofas and bespoke dining sets to elegant lighting and cosy bedroom essentials, our carefully curated collections feature leading brands and timeless designs, reflecting our commitment to quality and craftsmanship. While we are proud of our heritage, we are always looking ahead. We continually expand our offerings, introducing innovative products and personalised services to meet the evolving needs of our customers. Whether you visit us in-store or shop online, our knowledgeable team is here to help you create the perfect living space. Discover Sterling Home today and experience why we are Scotland’s go-to destination for furniture, accessories, and interior inspiration. With over five decades of expertise, we are dedicated to making every house a home.


Informazioni di contatto

  • 76 Moss Road, FK13 6NS, Tillicoultry, Scotland, Regno Unito

  • 01259 750655

4,7

Eccellente

TrustScore 4.5 su 5

889 recensioni

5 stelle
4 stelle
3 stelle
2 stelle
1 stella

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4,7

Tutte le recensioni

(889)

1070 recensioni negli ultimi 12 mesi

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Valutata 5 stelle su 5

Efficient staff

Efficient staff, good quality seat, welcoming and all questions answered, good demonstration

19 luglio 2026
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Risposta di Sterling Home - Tillicoultry

Hi Alan

Thank you for your lovely feedback!

We're delighted to hear that you found our staff efficient and welcoming, and that you were pleased with the quality of the furniture. It's great to know that the demonstration was helpful and that all your questions were answered thoroughly.

Providing excellent customer service and ensuring our customers feel confident in their decisions is very important to us. We truly appreciate you taking the time to share your experience and look forward to assisting you again in the future.

Kind Regards
The Sterling Home Team

Valutata 5 stelle su 5

Lauren Grant was extremely helpful.

Lauren Grant was extremely helpful, knowledgeable, patient and friendly. I would recommend Sterling Mills, the furniture is well made and long lasting. Thanks again Lauren

2 agosto 2026
Non scritta su invito
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Risposta di Sterling Home - Tillicoultry

Hi Tracy

Thank you so much for your lovely review and recommendation. We're delighted to hear that Lauren provided such helpful, knowledgeable, patient, and friendly service.

It's also great to know that you're pleased with the quality and durability of your Sterling Home furniture. We take great pride in offering products that are built to last.

I'll be sure to pass your kind comments on to Lauren, who will be thrilled to receive your feedback.

Thank you again for your support, and we look forward to helping you in the future.

Kind Regards
The Sterling Home Team

Valutata 5 stelle su 5

We were attended to by Finlay Barrow.

We were attended to by Finlay Barrow, polite, knowledgeable, very helpful, no pressure salesman. He gave us as much time as we needed to look around, ask questions, try various seats, we had a short walk around and decided to deal, all completed easily, recommended.

2 agosto 2026
Non scritta su invito
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Risposta di Sterling Home - Tillicoultry

Hi Martin

Thank you for taking the time to leave such a positive review.

We're delighted to hear that Finlay Barrow provided you with a helpful, knowledgeable, and pressure-free experience. We strongly believe in giving customers the time and space they need to make the right decision, so it's wonderful to know that you felt comfortable exploring your options, asking questions, and trying different seats at your own pace.

I'll be sure to pass your kind comments on to Finlay, who will be thrilled to hear that his service made such a positive impression.

Thank you for your recommendation, and we hope you enjoy your purchase for many years to come.

Kind Regards
The Sterling Home Team

Valutata 5 stelle su 5

Karen Duncan was very helpful and…

Karen Duncan was very helpful and attentive.

2 agosto 2026
Non scritta su invito
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Risposta di Sterling Home - Tillicoultry

Hi Craig

Thank you for taking the time to leave your feedback.

We're delighted to hear that Karen was so helpful and attentive during your experience with us. Providing excellent customer service is something we take great pride in, and we will be sure to pass your kind comments on to Karen. Thank you for your support, and we look forward to assisting you again in the future.

Kind Regards
The Sterling Home Team

Valutata 5 stelle su 5

Personal attention was spot on and not…

Personal attention was spot on and not too pushy, just right.
Special mention to Lauren Grant who looked after us very well. She certainly knew her stuff and was able to advise in a very professional, friendly and respectful way. Felt she was there to help us rather than push a sale.

31 luglio 2026
Non scritta su invito
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Risposta di Sterling Home - Tillicoultry

Hi Niall

Thank you for your lovely feedback.

We're delighted to hear that Lauren provided the perfect balance of support and guidance without any pressure. Her knowledge, professionalism, and friendly approach are exactly what we strive for, and it's great to know she made you feel comfortable and well looked after throughout your visit.

We'll be sure to pass on your kind comments to Lauren. Thank you for choosing us, and we hope to welcome you again in the future.

Kind Regards
The Sterling Home Team

Valutata 5 stelle su 5

Great service as always

Great service as always. We've been buying from Sterling for years and never disappointed.

19 giugno 2026
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Risposta di Sterling Home - Tillicoultry

Hi John

Thank you for your lovely review and for your continued loyalty over the years.

We're delighted to hear that you've never been disappointed with our service. Feedback like yours means a lot to the team, and we truly appreciate your ongoing support.

We look forward to helping you again soon.

Kind Regards
The Sterling Home Team

Valutata 5 stelle su 5

Very helpful adviser nothing too much…

Very helpful adviser nothing too much trouble

12 luglio 2026
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Risposta di Sterling Home - Tillicoultry

Hi Susan,

Thank you for your kind feedback.

We're delighted to hear that you found Elaine so helpful and that nothing was too much trouble. Providing excellent customer service is always our goal, and it's wonderful to know we made your experience a positive one.

We really appreciate you taking the time to share your comments and will be sure to pass your feedback on to the team. Thank you for choosing Sterling Home Tillicoultry.

Kind Regards

The Sterling Home Team

Valutata 5 stelle su 5

We went in looking at sofas and suites

We went in looking at sofas and suites. Elaine Fern came over to ask if we needed any help but, we didn’t at that point. We did ask some questions about the sofa we were looking at, she was able to answer our questions easily, with great knowledge of the product. However, when we did require help Elaine was able to assist us with ease, she left us to decide between two sofas. When we had decided which one, again Elaine was there to speak to us about prices, as well as all options to pay. She was friendly but definitely not pushy at all. Gave us plenty of time to consider and decide. Lovely lady, hang onto her, don’t always get sales people like her, worth her weight in gold. Hopefully delivery of goods will be as good as the service from Elaine. Thank you Elaine.

27 luglio 2026
Non scritta su invito
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Risposta di Sterling Home - Tillicoultry

Hi Sandra,

Thank you for taking the time to leave such wonderful feedback.

We're delighted to hear about your experience with Elaine. Providing knowledgeable, friendly, and pressure-free service is exactly what we strive for, and it's fantastic to know Elaine helped you find the right sofa while giving you the time and space to make your decision with confidence.

Your kind words mean a great deal, and we will be sure to pass your comments on to Elaine and her manager. We're sure she will be thrilled to hear how much her help was appreciated.

Thank you for choosing Sterling Home Tillicoultry.

Kind Regards

The Sterling Home Team

Valutata 5 stelle su 5
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Risposta di Sterling Home - Tillicoultry

Hi Brent,

Thank you for your feedback.

We're delighted to hear that you found our team knowledgeable and very friendly. Providing helpful, welcoming service is what we strive for, and it's wonderful to know we made a positive impression. We appreciate your support and look forward to seeing you again soon.

Kind Regards

The Sterling Home Team

Valutata 5 stelle su 5

Great service from Rudy

Great service from Rudy (who was supported by Conor & Darren). Rudy was super helpful in getting both our kitchen table & stools and dining table and chairs ordered today in Tillicoultry store. Lovely friendly, helpful and knowledge service from all mentioned above.
Will definitely return to shop again in the future.

26 luglio 2026
Non scritta su invito
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Risposta di Sterling Home - Tillicoultry

Hi,

Thank you for your wonderful feedback.

We're delighted to hear that Rudy, with assistance from Conor and Darren, provided such excellent service during your visit to our Tillicoultry store. It's great to know their friendly, helpful, and knowledgeable approach made choosing your new kitchen and dining furniture such a positive experience.

We'll be sure to pass your kind comments on to Rudy, Conor, and Darren—they'll be thrilled to receive your recognition. Thank you for choosing Sterling Home, and we look forward to welcoming you back again soon.

Kind regards,

The Sterling Home Team

Valutata 5 stelle su 5

A lovely lady meeting us at door to…Ended up at g plan and got a proper gentleman to serve us with no sales just honesty thanks to Gerry watson

A lovely lady meeting us at door to help .
Went through all halls got to g plan and this was the suit we were looking for .

26 luglio 2026
Non scritta su invito
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Risposta di Sterling Home - Tillicoultry

Hi Geo,

Thank you for your wonderful feedback.

We're delighted to hear that you received such a warm welcome and that Gerry Watson provided honest, helpful service without any pressure. It's great that you found exactly the G Plan suite you were looking for, and we'll be sure to pass your kind comments on to Gerry and the team.

We appreciate your visit and hope you enjoy your new furniture for many years to come.

Kind regards,

The Sterling Home Team

Valutata 5 stelle su 5

Sterling Home

I had a fantastic experience at Sterling Home Furniture\. Lauren Grant was excellent from start to finish\. She was knowledgeable, friendly, and took the time to talk me through the different options without making me feel rushed or under any pressure\. She answered all my questions and made the whole sales process easy and enjoyable, helping me choose the perfect chair\.

I’d also like to mention the manager, who was equally helpful\. We ended up staying a little after closing while the paperwork was completed, and it was never made to feel like an inconvenience\. They were patient, professional, and even helped us get the chair into the car before we left\.

Excellent customer service all round\. Lauren and the team are a real credit to Sterling Home, and I wouldn’t hesitate to recommend them.

23 luglio 2026
Non scritta su invito
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Risposta di Sterling Home - Tillicoultry

Hi Angela

Thank you so much for your wonderful 5-star review.

We're delighted to hear that Lauren provided such a positive experience and helped you find the perfect chair. Lauren takes great pride in ensuring every customer feels informed, comfortable, and supported throughout their purchase, so it is fantastic to know her knowledge and friendly approach made such a difference.

We're also pleased that our manager and team were able to assist and make the end of your visit as smooth as possible. Going the extra mile for our customers is very important to us, and we're glad you felt welcomed and looked after, even after closing time.

Your kind words and recommendation mean a great deal to Lauren and the entire team at Sterling Home. Thank you for choosing us, and we hope you enjoy your new chair for many years to come.

Kind Regards
The Sterling Home Team

Valutata 3 stelle su 5

Mirror mirror not on the wall

Ordered a sizeable mirror and paid for delivery and installation.....mirror arrived early however they refused to install and left in its box in the hallway.

9 luglio 2026
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Risposta di Sterling Home - Tillicoultry

Hi Derek,

Thank you for your feedback.

While we're pleased your mirror arrived promptly, we're very sorry to hear that the installation was not completed as expected.

We can see that our Customer Service team is already working with you to resolve this matter. We appreciate your patience while they investigate and arrange a suitable solution.

Thank you for bringing this to our attention, and we apologise for the inconvenience caused.

Kind Regards

The Sterling Home Team

Valutata 1 stelle su 5

Terrible company £2500 for a sofa

Terrible company £2500 for a sofa, thats uncomfortable, and does not match the one from the shop like others have also commented. The response is personal choice.

22 luglio 2026
Non scritta su invito
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Risposta di Sterling Home - Tillicoultry

Hi Lorraine

Thank you for your feedback.

We're sorry to hear that you're disappointed with your sofa and that it hasn't met your expectations for comfort.

As comfort is a personal preference, it can vary from customer to customer. However, we really are sorry that your sofa does not meet your personal preference.

Please contact our customer service team directly if you want to discuss this further.

Kind Regards
The Sterling Home Team

Valutata 5 stelle su 5

Good customer service

Nikki was very helpful and kept me informed about the item I was interested in purchasing.

7 luglio 2026
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Risposta di Sterling Home - Tillicoultry

Hi Heather,

Thank you for your great feedback.

We're delighted to hear that Nikki was so helpful and kept you informed throughout your shopping experience. I'll be sure to pass your kind comments on to her. We appreciate your support and hope to welcome you back again soon.

Kind Regards

The Sterling Home Team

Valutata 3 stelle su 5

Delivery drivers were very good the…

Delivery drivers were very good the sofas we got we were disappointed in no where near as confertable as the one we sat on in the shop

6 luglio 2026
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Risposta di Sterling Home - Tillicoultry

Hi John,

Thank you for your feedback.

We're delighted to hear that our delivery drivers provided excellent service. We're sorry, however, that your sofas aren't feeling as comfortable as you expected.

It may be worth noting that new upholstered furniture can take a little time to settle and soften with regular use, so you may find the comfort improves over the coming weeks. We appreciate you sharing your experience and hope you'll soon be enjoying your new suite as intended.

Thank you for choosing Sterling Home Tillicoultry.

Kind Regards

The Sterling Home Team

Valutata 5 stelle su 5

Gordon was very helpful even though we…

Gordon was very helpful even though we were only making a small purchase

6 luglio 2026
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Risposta di Sterling Home - Tillicoultry

Hi John,

Thank you for your lovely feedback.

We're delighted to hear that Gordon was so helpful during your visit. No matter the size of the purchase, we strive to provide every customer with the same high level of service. We'll be sure to pass your kind comments on to Gordon.

Thank you for choosing Sterling Home Tillicoultry and we hope to see you again soon!

Kind Regards

The Sterling Home Team

Valutata 5 stelle su 5

Happy Days

The staff could not be more helpful! Made everything very easy and pleasant.

Will definitely be back!

5 luglio 2026
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Risposta di Sterling Home - Tillicoultry

Hi Kevin,

Thank you for your wonderful feedback!

We’re thrilled to hear that our team made your experience so easy and pleasant. Your kind words mean a lot to us, and we’ll be sure to share them with the staff. We look forward to welcoming you back again soon! 😊

Kind Regards

The Sterling Home Team

Valutata 5 stelle su 5

Excellent service and support

Steven McKelvie at Sterling organised the quotation and the sale for us for our floors/Carpeting fully 3 months in advance in line with our timeline. He then continued to keep us updated for the next 3 months before delivering installation on the requested date. Great job, great help, very professional and very likeable too.

2 aprile 2026
Non scritta su invito
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Risposta di Sterling Home - Tillicoultry

Hi Marc,

Thank you for your wonderful feedback.

We're delighted to hear that Steven provided such excellent service throughout your flooring and carpeting project. Keeping customers informed every step of the way is so important, and it's great to know that Steven's professionalism, communication, and attention to your timeline made the experience a positive one.

We'll be sure to pass on your kind comments to him. Thank you for choosing Sterling Home Tillicoultry, and we hope you enjoy your new flooring for many years to come.

Kind Regards

The Sterling Home Team

Valutata 5 stelle su 5

Lauren is a great salesperson

Lauren was a great salesperson and very helpful. She was happy to listen to our requirements and help us find exactly what we were after.

4 luglio 2026
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Risposta di Sterling Home - Tillicoultry

Hi Ian,

Thank you for your kind feedback.

We're delighted to hear that Lauren was so helpful and took the time to listen to your requirements. Providing knowledgeable and attentive service is very important to us, and it's wonderful to know she helped you find exactly what you were looking for. We'll be sure to pass your comments on to Lauren.

We hope you enjoy your purchase and look forward to welcoming you back again soon.

Kind Regards

The Sterling Home Team

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