Lovely welcome by the lady at the door who was very helpful in her advice on where in the store to go. Gerry was excellent - not too intrusive but very knowledgeable and patient. Looking forward to ou... Leggi di più
L'azienda ha risposto
Anche se non controlliamo le affermazioni specifiche, trattandosi di opinioni personali, etichettiamo le recensioni come “Verificate” quando riusciamo a confermare che c'è stata un'interazione commerciale effettiva. Leggi di più
Per proteggere l'integrità della piattaforma, ogni recensione presente sul sito, verificata o meno, viene monitorata dai nostri sistemi automatici 24 ore su 24. Questa tecnologia è progettata per individuare e rimuovere i contenuti che non rispettano le nostre regole, come le recensioni non basate su esperienze autentiche Siamo consapevoli che potremmo non riuscire a cogliere proprio tutto, quindi puoi segnalarci qualsiasi cosa pensi che ci sia sfuggita. Leggi di più
Lovely welcome by the lady at the door who was very helpful in her advice on where in the store to go. Gerry was excellent - not too intrusive but very knowledgeable and patient. Looking forward to ou... Leggi di più
L'azienda ha risposto
Great service from Rudy (who was supported by Conor & Darren). Rudy was super helpful in getting both our kitchen table & stools and dining table and chairs ordered today in Tillicoultry store. Lovel... Leggi di più
L'azienda ha risposto
We were attended to by Finlay Barrow, polite, knowledgeable, very helpful, no pressure salesman. He gave us as much time as we needed to look around, ask questions, try various seats, we had a short w... Leggi di più
L'azienda ha risposto
Personal attention was spot on and not too pushy, just right. Special mention to Lauren Grant who looked after us very well. She certainly knew her stuff and was able to advise in a very professional... Leggi di più
L'azienda ha risposto
For over 50 years, Sterling Home has been a trusted name in the UK, offering exceptional furniture and home décor that combine quality, style, and value. From our flagship store in the historic old mill at Tillicoultry to our other locations across Scotland, we have built a reputation for providing a unique shopping experience that’s second to none. Our stores boast an extensive range of furniture and accessories to suit every taste, style, and budget. Whether you’re furnishing a new home, updating a room, or adding the perfect finishing touches, you’ll find exactly what you need at Sterling Home. From luxurious sofas and bespoke dining sets to elegant lighting and cosy bedroom essentials, our carefully curated collections feature leading brands and timeless designs, reflecting our commitment to quality and craftsmanship. While we are proud of our heritage, we are always looking ahead. We continually expand our offerings, introducing innovative products and personalised services to meet the evolving needs of our customers. Whether you visit us in-store or shop online, our knowledgeable team is here to help you create the perfect living space. Discover Sterling Home today and experience why we are Scotland’s go-to destination for furniture, accessories, and interior inspiration. With over five decades of expertise, we are dedicated to making every house a home.
76 Moss Road, FK13 6NS, Tillicoultry, Scotland, Regno Unito
Chiedi ai clienti di scrivere una recensione
Questa azienda invita i propri clienti a scrivere recensioni - sia positive che negative
Ha risposto al 100% delle recensioni negative ricevute
Solitamente risponde entro 24 ore
Come questa azienda usa Trustpilot
Scopri come vengono raccolte, valutate e moderate le loro recensioni e valutazioni.
I visited Sterling in Tillicoultry with my elderly mum. We were just browsing to view a purchasing a new suite. Mum couldn't find anything comfortable for her short frame with a matching footstool as she has lymphedema and has to keep her legs elevated.
Lauren Grant, from the store, approached us and her service and advice from start to finish was excellent. She talked us through the Celebrity rise and recliner range. Not only did she recognise mum's needs but she took the time to demonstrate and teach mum to use the remote etc. and then explained that because of mum's health issues that she could benefit from the not paying tax on the order. All of this was done with a warm, friendly, professional manner. Never at any point did we feel pressured. We returned to Sterling and completed the order and paperwork yesterday. Lauren made sure she was there to do this with us. Lovely staff and excellent service.

Risposta di Sterling Home - Tillicoultry
Welcome was warm and helpful. Staff knowledgable and friendly.

Risposta di Sterling Home - Tillicoultry
Lovely day trip as we are not local to the store
Served by Karen Duncan who took the time to listen and accommodate or list of requirements for table and chairs
Great selection of furniture and any staff member we had any interaction with was very pleasant and helpful
Tea room area was very clean and appeared good value for money

Risposta di Sterling Home - Tillicoultry
I have just returned after a visit to the Garden Centre in Sterling Home, Tillicoultry. It’s a long time since I had such wonderful customer service. The gentleman concerned was Colin, who helped me choose some plants. He pushed my trolley to the back door where I bought some pot plants. He then accompanied me to the checkout and out to my car, when he loaded my car with my purchases. Thank you Colin for making my experience special.

Risposta di Sterling Home - Tillicoultry
Barry was friendly and helpful. He gave us a lot of advice

Risposta di Sterling Home - Tillicoultry
We were looked after by Barry in the Sterling Home Department in Tillicoultry. He was very kind and helpful, not at all a "pushy" type of salesman who actually can put you off buying . He understood my issues regarding height etc and advised us accordingly. I would ask for him by name if we were buying anything else

Risposta di Sterling Home - Tillicoultry
Fantastic staff who were so helpful and accommodating. The choice of products was amazing and our personal choice was absolutely wonderful as we had went with an idea of what we were looking for but changed our mind due to the choices available. The cafe was an added bonus as we had travelled quite a distance and really enjoyed the treats on the menu.

Risposta di Sterling Home - Tillicoultry

Risposta di Sterling Home - Tillicoultry
Excellent friendly and professional service from Elaine who we spoke to a few times before deciding on the configuration that would best suit

Risposta di Sterling Home - Tillicoultry
Very friendly staff, no pushy sales. Made my purchase with the help of Elaine Sharp. Very professional and knowledgeable. Would highly recommend.

Risposta di Sterling Home - Tillicoultry
Gary has been very helpful as we are dealing with our insurance and it all takes time.

Risposta di Sterling Home - Tillicoultry
Helpful support from Donna Rae. Detailed discussion about furniture options. Much appreciated.

Risposta di Sterling Home - Tillicoultry
Sterling is always a pleasure to visit and we’ve bought most of our furniture there over many years. This time round we bought a settee and chair supported by Amy Ireland who helped us with product information and hints and tips. Very professional and you’d have thought she was our own personal advisor. Thank you Amy.

Risposta di Sterling Home - Tillicoultry
Missing out on the Spring Holiday weekend, we called 2 days later to see if staff would honour the offer just finished. Manager unwilling to, but friendly assistant Conor Ross went out of his way to offer £50 discount as a goodwill gesture, and in turn he secured a sale a few pounds short of £1,000 ( which in this climate most businesses would be glad of). Conor was very professional and friendly, whilst showing empathy to a customer willing to do business. Sterling Home is safe in the hands of young professionals like Conor, and would do wise to help hold onto their professionalism. Mr & Mrs Burns

Risposta di Sterling Home - Tillicoultry

Risposta di Sterling Home - Tillicoultry

Risposta di Sterling Home - Tillicoultry
This is a lovely company to visit. The staff are so pleasant and helpful. We travel for 1hour 45min to get there. And always come away with a few purchases. Amy Ireland went over and above for us on our visit. We bought 4 chairs that day. We enjoyed the garden area and the restaurant. We cannot praise all the staff highly enough. It is evident this is one big happy family store.

Risposta di Sterling Home - Tillicoultry
New bed shopping made really easy and enjoyable. Gordon Fraser was fab...gave us lots of information but wasnt overpowering or pushy. Would recommend

Risposta di Sterling Home - Tillicoultry
Margaret Connor was very helpful. Thank you

Risposta di Sterling Home - Tillicoultry
Chiunque può scrivere una recensione su Trustpilot. L'autore di una recensione ha la possibilità di modificarla o cancellarla in qualsiasi momento e, fintantoché il suo account è attivo, la recensione rimane visibile a tutti.
Per salvaguardare la nostra piattaforma, facciamo uso di personale dedicato e di tecnologie intelligenti. Scopri come combattiamo le recensioni false.
Scopri di più su come vengono gestite le recensioni su Trustpilot.
La verifica aiuta a garantire che le recensioni su Trustpilot vengano scritte da persone reali.
Offrire incentivi in cambio di recensioni o chiederle solo a clienti specifici potrebbe distorcere il TrustScore, violando le nostre linee guida.