South East Solar & Electrical Recensioni 

188
•
TrustScore 5 su 5

4,9

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Valutata 5 stelle su 5

Signed up to the solar panel switch together scheme and was assigned SESE. Couldn't be happier with the work. Joe the electrician and the roofing team were professional, explained what they were doing... Leggi di più

L'azienda ha risposto

Valutata 5 stelle su 5

100% recommend you use SESE Solar & Electrical LTD Ross & Co were all really nice and friendly. They explained all the works they were going to do and I felt 100% comfortable with them doing... Leggi di più

L'azienda ha risposto

Valutata 5 stelle su 5

Great experience. Was all very smooth. Good communication from start to finish. Didn't feel any pressure at all. Once we had decided the process was quick and easy.

Valutata 5 stelle su 5

From the get go the team have been great. We thought we could only do our main roof but options for extra capacity were discussed for the flat roof. All fitted without fuss. Scaffolding team arrived o... Leggi di più

L'azienda ha risposto

Dettagli dell'azienda


Informazioni di contatto

4,9

Eccellente

TrustScore 5 su 5

188 recensioni

5 stelle
4 stelle
3 stelle
2 stelle
1 stella

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Solitamente risponde entro 24 ore

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4,9

Tutte le recensioni

(188)

145 recensioni negli ultimi 12 mesi

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Valutata 5 stelle su 5

10kWh battery

SESE supplied a 10kWh battery to go with my existing solar panels. Arrived as promised and fitted the battery in my garage as agreed. I purchased the battery at a very good price through an East Herts council initiative and very pleased with the overall service provided by SESE.

16 aprile 2025
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Risposta di South East Solar & Electrical

Thank you so much for your wonderful review! We’re thrilled to hear that you had a great experience with us. Your feedback means a lot—it helps us grow and lets others know what to expect when working with us.

We truly appreciate your support and hope to serve you again in the future!

Valutata 5 stelle su 5

Good service throughout …

Everyone turned up on time for the different jobs the surveys the scaffolding the actual install et cetera
All the staff were polite and pleasant
I am now reaping the rewards of solar. I spend nothing on electricity apart from the standing charge. I have a battery that I use at night for Tv et cetera.
I am ridiculously in Credit and hope it also covers my gas bill
When I have had any queries, the staff have been excellent to deal with
And very patient with me

6 febbraio 2025
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Risposta di South East Solar & Electrical

Thank you so much for your wonderful review! We’re thrilled to hear that you had a great experience with us. Your feedback means a lot—it helps us grow and lets others know what to expect when working with us.

We truly appreciate your support and hope to serve you again in the future!

Valutata 5 stelle su 5

Everyone I dealt with was very helpful

Everyone I dealt with was very helpful, patient and polite.

7 gennaio 2025
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Risposta di South East Solar & Electrical

Thank you so much for your wonderful review! We’re thrilled to hear that you had a great experience with us. Your feedback means a lot—it helps us grow and lets others know what to expect when working with us.

We truly appreciate your support and hope to serve you again in the future!

Valutata 5 stelle su 5

Exemplary service

Polite, helpful and professional throughout the job. We’re enjoying the benefits of solar power, and are glad to be doing the right thing. What we earn from the SEG scheme pays for charging our cars (admittedly low mileage). Unfortunately the SolisCloud app no longer communicates with the inverter since BT changed the router to fibre to the home. We tried following the instructions, but still can’t connect.

13 luglio 2024
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Risposta di South East Solar & Electrical

Thank you so much for your wonderful review! We’re thrilled to hear that you had a great experience with us. Your feedback means a lot—it helps us grow and lets others know what to expect when working with us.

We truly appreciate your support and hope to serve you again in the future!

Valutata 5 stelle su 5

Battery retrofit

We used the company to retrofit a backup battery to our solar panels, and also got them to fit an EV charger (in case we ever get an electric car, or subsequent house owners have one) They were very efficient, did what we wanted, and also explained why we didn't need to upgrade our main fuse into the house. I can't remember the exact date in January!

8 gennaio 2025
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Risposta di South East Solar & Electrical

Thank you so much for your kind words and thoughtful review! We truly appreciate you taking the time to share your experience—it means a lot. We are so glad to hear you had a positive experience, and we are here anytime you need anything in the future!

Valutata 5 stelle su 5

Brilliant experience

From start to finish, South East Solar were fantastic. They were good communicators, very patient, always arrived on time, friendly and excellent value for money.

21 maggio 2025
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Risposta di South East Solar & Electrical

Thank you so much for your wonderful review! We’re thrilled to hear that you had a great experience with us. Your feedback means a lot—it helps us grow and lets others know what to expect when working with us.

We truly appreciate your support and hope to serve you again in the future!

Valutata 5 stelle su 5

An outstanding well run company

A very well run company. All the staff I have spoken to have been exceptionally professional and extremely helpful from start to finish. We are satisfied with the workmanship and would highly recommend. A little shout for Joe, one of their electricians who goes above and beyond, working a long day relentlessly and efficiently.

2 luglio 2025
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Risposta di South East Solar & Electrical

Hi ,
Thank you so much for your kind words and thoughtful review! We truly appreciate you taking the time to share your experience—it means a lot. We are so glad to hear you had a positive experience, and we are here anytime you need anything in the future!

Warmly,

South East Solar & Electrical

Valutata 5 stelle su 5

Astonishingly good service

Astonishingly good service: a proper one stop shop company. We had a battery an 11 panel array installed. Great back office support setting the job up, friendly and professional team on the day who explained how it all worked clearly and great after sales service. Good price too through our Local Authority scheme. And we haven’t paid for electricity since the system was installed so great system design! Highly recommended.

9 giugno 2025
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Risposta di South East Solar & Electrical

Wow, thank you for the amazing review! We are so happy you had a great experience, and we really appreciate you taking the time to share it.

All the best,

South East Solar & Electrical Ltd

Valutata 5 stelle su 5

Installed in one Day

I am very pleased with the installation of the solar panels and battery. All the guys worked extremely hard in very hot and sunny conditions particularly the electrician who worked nonstop all day. I was surprised and pleased that 16 panels, a battery and EPS was installed and working in one day. Brilliant.

19 giugno 2025
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Risposta di South East Solar & Electrical

Thank you so much for your wonderful review! We’re thrilled to hear that you had a great experience with us. Your feedback means a lot—it helps us grow and lets others know what to expect when working with us.

We truly appreciate your support and hope to serve you again in the future!

Valutata 5 stelle su 5

Overall was a smooth and painless…

Overall was a smooth and painless experience. SESE were recommended to us by a colleague that utilised their services for his commercial roof. We called and booked an appointment for a time that suited us. The representative was timely, well prepared and knowledgeable, this gave us great confidence. We did get a second quite for piece of mind, their price was higher and the chap had a second car sale stigma, which was overwhelming. Needless to say, we moved forward with SESE and had no regrets. They installed an EV charger and 5 panels on either side of our roof inset within the tiles. No issues, clean polite installers and scaffolding was dismantled swiftly. Would and have recommended. Thanks again to the team, great effort by all!!

9 maggio 2025
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Valutata 4 stelle su 5

Sun don't shine

We had our solar panels installed 08 May 2025, unfortunately the electrician could not get the Solis Inverter to work (converts DC to AC), diagnosed it as a faulty unit and needed to be replaced. Two weeks later, despite several calls, very little progress has been made. No sign of a replacement, frustrating to have 15 panels generating nothing :(

Update 04 June 2025
Thank you for your response, appreciate you have not required payment for the remaining balance until the issue is resolved.
Your technician, Will, has updated me today to say the warranty claim for the replacement Inverter has been approved so hopefully we will be up & running soon.

8 maggio 2025
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Risposta di South East Solar & Electrical

Thank you for providing your feedback and we are sorry to hear you are not happy. We can understand your frustration with the current situation. The fault with your system is due to an issue with your inverter, which you are covered for under the terms of the warranty. The warranty for the unit is with the manufacturer though and not us as the installer. We have spoken to the manufacturer on your behalf and continue to chase them for a resolution to the issue. Unfortunately we were not aware that there was a fault with the product until it was installed. We do not keep spares on our shelves to simply replace the faulty product and we need to wait for the manufacturer to approve the warranty claim and send out a replacement unit. Due to the issue with the inverter we are yet to invoice for the remaining 75% of the installation cost so you haven't been charged or paid for the works yet. We are holding off until the system is fully operational. Again, we apologise for the current situation but we assure you that we are working to get a replacement unit for you.

Valutata 5 stelle su 5

We chose south east solar after looking…

We chose south east solar after looking for an accredited company in our area, we had a couple of other companies come to our property with the standard sales spiel however their team had a more personal approach and guided us through our requirements. From an early stage we felt like we were being taken care of and the installation and aftercare mirrored this throughout. we would strongly recommend them for any solar requirements you may have, after using them in my residential property we have also utilised them on our commercial premises and recommended them to numerous others in our areas.

1 marzo 2025
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Valutata 5 stelle su 5

Highly recommend…

If you’re anything like me you’re always nervous about such a big investment and it’s safe to say I had a lot of questions about the process, but I couldn’t have chosen a better company in South East Solar and Electrical. They answered all of my questions with the utmost professionalism and expertise, and what I loved the most is that they kept things in laymen’s terms for me to understand :-). The install was faultless, the entire team including sales, scaffolders, roofers and electricians was spot on. And as for the quality of the products and was it worth it…. Let’s just say all the savings I was told I would make has exceeded expectations. I highly recommend this company.

25 gennaio 2025
Valutata 5 stelle su 5

The company was very helpful and…

The company was very helpful and professional throughout the whole process from start to finish.
The survey team were great.
The guys in the office were always happy to answer questions and always felt like they would go the extra mile.
The installers were polite, professional and really took care in their work.
Would highly recommend this company.

22 aprile 2025
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Valutata 5 stelle su 5

This Excel at solar installations there are many Cowboys out there, but these people are not one of them

This company service my solar panels at the end of last year and the beginning of this year they must be one of the best companies in the Southeast for doing this type of work. I must say that I have got no issues in recommending them to anybody for this type of work. I think it was first class.

13 gennaio 2025
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Risposta di South East Solar & Electrical

Thank you for your 5 star review and your kind words, we really appreciate it. We are pleased to hear how satisfied you are with our service.

Valutata 5 stelle su 5

I recently had an installation carried…

I recently had an installation carried out by South East Solar, I am very happy with the experience and service provided from the start to finish. Great company, 100% Recommend.

13 febbraio 2025
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Risposta di South East Solar & Electrical

We are really pleased to hear your installation went well and that you are happy with the overall process. We pride ourselves on our customer service so its amazing to hear how happy you are. Enjoy the new system and the benefits it will bring.

Valutata 5 stelle su 5

Professional and courteous

I had my solar panel system installed by SESE in July 2024 and have been impressed with the performance of the panels ever since. They were helpful and professional throughout the install and handover stages, and I will definitely be using them in the future when I plan to expand my system.

9 luglio 2024
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Valutata 1 stelle su 5

Silly price quote

I will avoid like the plague. They quoted me £300 Inc vat to clean my seven ‘as new’ solar panels on my ground floor terrace roof. Very easily accessible. I queried it with them, to no avail.

28 febbraio 2025
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Risposta di South East Solar & Electrical

Hi Colin,

We are sorry to hear you were not happy with the price quoted.

We work from a set schedule of rates to ensure our pricing is fair and consistent for all customers. We carry out multiple cleans a week for very satisfied customers using these rates. If they are too expensive for you, then you are of course within your rights to decline our services and seek assistance elsewhere, but to leave a bad review based on our price seems a little unjust.

We pride ourselves on delivering an exceptional service for our customers, supported by our 5 star rating on Google and 9.9/10 rating on Checkatrade, and our prices are indicative of the quality of work we produce for new and repeat customers.

All the best with getting your panels cleaned though and we hope you find a more suitable quote within your budget.

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