Sofology - Straiton Edinburgh Recensioni 3489

Smooth experience. Very helpful and informative adviser (Harrison Summers)

The process was pretty straight forward particularly being able to complete the order from the comfort of my home. The only negative point was that the sales person in the showroom said the sofas would take up to 11 weeks to arrive but the website and order confirmation said from 11 weeks. We are hoping they will arrive sooner rather than later.

Great shopping experience, great staff , clean store great selection .Matt done a fantastic job, very knowledgeable.

Very happy with the way the team explained everything to us about our new sofa but the delivery date is a bit to long

No hassle left to browse and the process for buying the sofa was straightforward and the salesperson was very helpful

Really helpful staff who didn't hassle us but gave us all the information we needed.
Details of furniture available both dimensions and styles ,colours and types of fabric ,
All in all and excellent experience and we went home happy with our order

Excellent service, friendly and very helpful. Made our visit a pleasure. Tonia was very good 😊 we appreciate the relaxing but professional experience. Thank you 🙏

Johnathon was very helpful at showing us the ranges of sofas that suited our requirements.
Once we had come to a decision on the sofas we wanted to purchase, he was very thorough in explaining the purchasing procedure , ensuring that we were completely happy with our choice, estimated delivery date, etc.

Excellent customer service. Did not feel hounded and totally at ease to browse

Jonathan was absolutely superb! Very knowledgeable and just a pleasure to deal with.

Colin was extremely helpful from the beginning he helped with colour style and sizing to fit the right sofa for us.
He never pressured us to buy then and there and when we came back a few days later he was happy to see us and just as helpful!
10/10

Great service from when we walked into the store until we left.

Great correspondence
Having my own account makes a world of difference

Great choice and competitive prices. Really nice staff who are there to readily answer questions and, if required, make knowledgeable suggestions around your needs.
Would recommend.

Harrison in Edinburgh was a great help
To advice and support what we were looking for to suit our new home.

Great selection of sofas and the staff were so friendly, helpful and knowledgeable. They really took time to make sure I got exactly what I wanted and suited my needs.

What I liked about this experience, was from the moment my friend and I walked into the shop we were made welcome and were not hounded by staff when we were looking around (which can be so annoying). The salesman Harrison couldn't be more helpful,( such a lovely guy) he had the patience of a saint as we were in the shop a good few hours picking and trying different sofas eventually settling on a suit. Compared to other shops we were in that day I would say Sofology had more of a different selection and reasonably priced.

Aida was very helpful and informative without being pushy. The showroom at Straiton had a good selection of sofas and we were able to find one that suited us.