I have used Sofology for my past three sofas and they have always been amazing. Very relaxed shopping experience but when you need someone they know there stuff and are always very friendly. I was s... Leggi di più
L'azienda ha risposto
Sede
Cambia sedeC2, The Gateway Site, Peel Centre, EH20 9PW Edinburgh, GB
•Anche se non controlliamo le affermazioni specifiche, trattandosi di opinioni personali, etichettiamo le recensioni come “Verificate” quando riusciamo a confermare che c'è stata un'interazione commerciale effettiva. Leggi di più
Per proteggere l'integrità della piattaforma, ogni recensione presente sul sito, verificata o meno, viene monitorata dai nostri sistemi automatici 24 ore su 24. Questa tecnologia è progettata per individuare e rimuovere i contenuti che non rispettano le nostre regole, come le recensioni non basate su esperienze autentiche Siamo consapevoli che potremmo non riuscire a cogliere proprio tutto, quindi puoi segnalarci qualsiasi cosa pensi che ci sia sfuggita. Leggi di più
Scopri cosa dicono le persone
Visiting the store in Straiton, we were greeted by Tonia. We are very aware of pressure sales, but she was incredibly professional and engaging. Not only informative but very endearing. We were visiti... Leggi di più
L'azienda ha risposto
Staff member Elaine was very helpful, dropped a star due to having to pay £129 for delivery which I think is ridiculous
L'azienda ha risposto
The sales assistant was very helpful and informative. He gave us all the options available for the corner sofa we wanted to fit in our livingroom.
L'azienda ha risposto
Dettagli dell'azienda
- Negozio di divani
- Accessori per mobili
- Negozio di mobili
- Negozio di casalinghi
- Negozio di arredamenti per salotti
- Negozio di fodere e rivestimenti
Scritti dall'azienda
At Sofology, our mission is to help you feel at home on a sofa you love. That’s why we work differently. Each and every one of our exclusive sofas is built with comfort, style and durability in mind. We use the best materials and craftsmanship to ensure that you can relax in complete comfort, in your favourite place. www.sofology.co.uk
Informazioni di contatto
C2, The Gateway Site, Peel Centre, EH20 9PW, Edinburgh, Regno Unito
4,9
Eccellente
4K recensioni
Chiedi ai clienti di scrivere una recensione
Questa azienda invita i propri clienti a scrivere recensioni - sia positive che negative
L'obiettivo di Trustpilot è mostrare contenuti di persone reali. Questa azienda potrebbe usare il nostro strumento di risposta assistita dall'intelligenza artificiale per rispondere più velocemente.
Come questa azienda usa Trustpilot
Scopri come vengono raccolte, valutate e moderate le loro recensioni e valutazioni.
Fantastic service as soon as we entered…
Fantastic service as soon as we entered the store. Stuart was excellent, directed us to the sofa we wanted, and let us look on our own, no pressure.
Stuart came back, gave us details about the sofa, we left happy and bought 2 leather sofas.
Great Customer Service
2 marzo 2026
Risposta di Sofology - Straiton Edinburgh
Thank you for taking the time to share your experience Steve, we really apprechiate it.
Risposta di Sofology - Straiton Edinburgh
Thank you for your feedback. 😊 We understand that not being able to pay by cash can be inconvenient. For security and efficiency, Sofology processes payments via card or finance options, which also helps us ensure a smooth and safe transaction for all customers.
We appreciate your understanding and are happy to assist with any questions about alternative payment methods.
Ethan gave us all information we…
Ethan gave us all information we required in a nice casual relaxed manner .He was not pushy in any way -we had been to store 10days previously and came back after checking out similar sofas in other stores -We enjoyed it the experience at Sofology
1 marzo 2026
Risposta di Sofology - Straiton Edinburgh
We are pleased that you enjoyed your visit Billy!
Colin helped us find the perfect…
Colin helped us find the perfect couch,quick easy and professional.
1 marzo 2026
Risposta di Sofology - Straiton Edinburgh
Thanks Mr Ezzi ☺️
helpful and friendly
Both Colin and Jonathon were really friendly and helpful in choosing and ordering our sofa on 2 separate occasions. Our second sofa from sofology and impressed with the customer service again.
28 febbraio 2026
Risposta di Sofology - Straiton Edinburgh
Hi there, thank you very much for your review. We are pleased to hear about your positive experience and that you are happy with the service at Sofology.
Very easy, very nice experience!
Very lovely member of staff helping us, very easy to shop, very informative! Would definitely recommend this place!
25 febbraio 2026
Risposta di Sofology - Straiton Edinburgh
Thank you for taking the time to leave a 5-star review!😊
Well presented
Well, we decided to browse round the showroom to get a rough idea what was out there. It was well presented and the staff couldn't be more helpful. We were so impressed we bought a lovely sofa.
27 febbraio 2026
Risposta di Sofology - Straiton Edinburgh
Hi there, thank you for taking the time to leave a review about your excellent customer service while visiting Sofology. 😊
Excellent customer service
Excellent customer service. Colin gave us the information we needed and then the space to make an informed decision before we purchased.
27 febbraio 2026
Risposta di Sofology - Straiton Edinburgh
Hi there, thank you for taking the time to leave a review about your excellent customer service while visiting Sofology. 😊
Risposta di Sofology - Straiton Edinburgh
Hi there, thank you for taking the time to leave a 5-star review. It's great to hear feedback like this!
Good salesman who explained everything…
Good salesman who explained everything and was not pushy in anyway.
23 febbraio 2026
Risposta di Sofology - Straiton Edinburgh
Thank you for sharing Les!
Fantastic experience at the Edinburgh…
Fantastic experience at the Edinburgh branch. We were helped with our purchase from Harrison. Stress free, no hard sell or followed around the shop, left to browse at our leisure. And helped answer any questions. Best of all we have ordered two gorgeous sofas!
21 febbraio 2026
Risposta di Sofology - Straiton Edinburgh
Thank you for awarding us 5 stars Nikki :-)
Returning customers
Returning customers. Welcomed recognised remembered and respectfully given excellent service.
24 febbraio 2026
Excellent service from Sofologist Jonathon The sofologist introduced himself as we…
The sofologist introduced himself as we went into the store and explained what we needed to know as we went round ,he did not harass us as we looked and left us to look at our leisure .when we did require his assistance he was very approachable ,informative and he knew what he was talking about .excellent service .
19 febbraio 2026
Risposta di Sofology - Straiton Edinburgh
Hi there, it sounds like a 10/10 experience in the store here! We are thrilled to hear about it! Thank you for the feedback.
Excellent service given today.
Excellent service given today.. Staff were very friendly and informative.. Highly recommended
22 febbraio 2026
Risposta di Sofology - Straiton Edinburgh
Hi there, thank you so much for your review. We're pleased that you're happy with the service and that you would recommend us! Have a great day 😊
Just ordered a paramount sofa
Just ordered a paramount sofa. Harrison was there to guide us through the process. He was very helpful and very polite which made the process easy 10/10 😀
22 febbraio 2026
Risposta di Sofology - Straiton Edinburgh
What a fantastic review, thank you so much for taking the time to write this 😊 We will pass this feedback over for you, have a great day.
The salesman was very pleasant through…
The salesman was very pleasant through the whole sales journey.
22 febbraio 2026
Risposta di Sofology - Straiton Edinburgh
Hi there, thank you so much for your review. We're pleased to hear you found the team friendly in store. We hope you found the perfect sofa! Have a great day 😊
The salesperson made out experience so…
The salesperson made our experience so easy to help us decide on which soda and seat were ideal for us .
21 febbraio 2026
Risposta di Sofology - Straiton Edinburgh
Hi there, thank you for taking the time to leave a 5-star review. It's great to hear feedback like this!
No pressure to buy
No pressure to buy! A lot more relaxed and the show room was incredible. Everything was explained and we picked our perfect sofa!
18 febbraio 2026
Risposta di Sofology - Straiton Edinburgh
Hi, thank you so much for your review. We're pleased that you're happy with the service and that you found the process hassle-free! Have a great day 😊
Great Service and Patience
Great service and patience shown by Elaine who asked the right questions when I went in to buy a new pair of sofas. Only had a rough idea of what I was looking for but she took her time and found the ideal sofas for me.
21 febbraio 2026
Risposta di Sofology - Straiton Edinburgh
Hi there, thank you for your review. Another great review for Elaine, we will make sure to pass this on! Have a nice day.
Great Service Great Sofas
Great service and very helpful sales person Aida was a star.
Lovely sofas and good quality.
21 febbraio 2026
Risposta di Sofology - Straiton Edinburgh
Hi there, thank you for your review. Another great review for Aida, we will make sure to pass this on! Have a nice day.
Come funziona Trustpilot
Chiunque può scrivere una recensione su Trustpilot. L'autore di una recensione ha la possibilità di modificarla o cancellarla in qualsiasi momento e, fintantoché il suo account è attivo, la recensione rimane visibile a tutti.
Le aziende possono raccogliere recensioni tramite inviti automatici. Queste recensioni sono etichettate come verificate perché è ovvio che si basano su esperienze reali.
Scopri di più sui diversi tipi di recensioni.
Per salvaguardare la nostra piattaforma, facciamo uso di personale dedicato e di tecnologie intelligenti. Scopri come combattiamo le recensioni false.
Scopri di più su come vengono gestite le recensioni su Trustpilot.
La verifica aiuta a garantire che le recensioni su Trustpilot vengano scritte da persone reali.
Offrire incentivi in cambio di recensioni o chiederle solo a clienti specifici potrebbe distorcere il TrustScore, violando le nostre linee guida.