Sofology - North Shields Recensioni 3.185

Steph was extremely helpful and knowledgeable, talking us through each possible option.

Traveled to the Silverlink branch where we were greeted by Liby the sales girl who was very professional. We had an idea of which sofa we wanted. We tried it out and decided that's the one we would buy, but we forgot to bring our fabric to make sure the colour was ok. So we will call back on Monday. No problem she said, I have all the details we need to complete your order. We went back on the Monday and was greeted again by Liby with a lovely smile. We completed the order. This girl deserves a bonus 👏.

Had visited store previously. Staff happy to help and very knowledgable and helpful with good advice also happy to let you browse without hard sell.

The service here was second to none. We had looked in other similar stores and felt pressured but at sofaology we felt supported, no pressure to buy but the staff were so knowledgeable and helped us find the perfect combination for us. Would recommend to everyone

Excellent customer service on arrival, left to walk around and make a decision

Easy ordering and good knowledge of sales person

Very big selection of sofas to choose from and the staff (susie) very welcoming and helpful during the process of choosing a sofa and helping us come to the right choice for us !

Fab customer service.
Didn’t feel pressured into the sale.
Good choice of sofas & colours.
Our original colour was no longer available but Jo, the sales assistant helped us make another choice which is actually better than our first choice.
Cuppas were good too!

LIBBU WAS REALLYhelpful and . MADE US FEEL VERY WECOME, tjis was our first timeat sofology it wont be our last .Thank you.

Great service from Mark! Thank you!

Absolutely in love with our new sofas(The Fitzrovia matt velvet wine)♥️ My experience was very positive, lady that was helping me, was very polite and friendly. She even offered us something to drink. Sofas are amazing quality, very sturdy, and look so elegant. It is our second purchase from Sofology and we are really happy😊

Went in, the young lady was brilliant her name was Libby I think, never pushy just let me look about, customer service was excellent, 2nd sofa I’ve purchased fro you, won’t go anywhere else from now on, told me what I was paying for, couldn’t be more than happy

Great overall experience, dealt with Steph at the Silverlink store, very accommodating. My partner and I had been in multiple times before confirming the perfect set up. Great experience

Very pleasant person and helpful

Exceptional customer service. Really helpful and informative and made the whole process great.

The sales person Jo was a very friendly and professional young lady,not pushy at all,We received great service and advice.When we left the store we felt confident in our decision.Would highly recommend Sofology,Also had great service from Karen on the previous day.

Jo was a pleasure to deal with, she is very knowledgeable. Thank you

Great choice and Karen, the sales assistant, was very helpful and attentive.

Bought a sofa for my daughter for her first house and Leanne was the consummate professional all the way through.
Keep up the great work and absolute asset to sofology

Really helpful, informative, enabled us to choose the right sofa for our family