Great customer service and an excellent range of sofas. Paid a deposit on the day and the rest is paid after the sofa has been delivered. I am happy with my purchase and I am looking forward to actual... Leggi di più
L'azienda ha risposto
Sede
Cambia sedeUnit 4, Silverlink Point, The Silverlink, NE28 9PD Wallsend, GB
•Anche se non controlliamo le affermazioni specifiche, trattandosi di opinioni personali, etichettiamo le recensioni come “Verificate” quando riusciamo a confermare che c'è stata un'interazione commerciale effettiva. Leggi di più
Per proteggere l'integrità della piattaforma, ogni recensione presente sul sito, verificata o meno, viene monitorata dai nostri sistemi automatici 24 ore su 24. Questa tecnologia è progettata per individuare e rimuovere i contenuti che non rispettano le nostre regole, come le recensioni non basate su esperienze autentiche Siamo consapevoli che potremmo non riuscire a cogliere proprio tutto, quindi puoi segnalarci qualsiasi cosa pensi che ci sia sfuggita. Leggi di più
Scopri cosa dicono le persone
Friendly and very helpful adviser. No forceful sale, just useful info and guidance. In store displays were also more imaginative than most allowing you to better visualise the sofa in a home space.
L'azienda ha risposto
Libby in the North Shields shop was really good.The guys who delivered my two seater yesterday were very good also.Just waiting for my chair to arrive.
L'azienda ha risposto
Our experience with Steph from Sofology North Shields was excellent from start to finish. Her customer service was first class, with no pressure sales. She was helpful and informative and then left... Leggi di più
L'azienda ha risposto
Dettagli dell'azienda
- Negozio di divani
- Accessori per mobili
- Negozio di mobili
- Negozio di casalinghi
- Negozio di arredamenti per salotti
- Negozio di fodere e rivestimenti
Scritti dall'azienda
At Sofology, our mission is to help you feel at home on a sofa you love. That’s why we work differently. Each and every one of our exclusive sofas is built with comfort, style and durability in mind. We use the best materials and craftsmanship to ensure that you can relax in complete comfort, in your favourite place. www.sofology.co.uk
Informazioni di contatto
Unit 4, Silverlink Point, The Silverlink, NE28 9PD, Wallsend, Regno Unito
4,9
Eccellente
3177 recensioni
L'obiettivo di Trustpilot è mostrare contenuti di persone reali. Questa azienda potrebbe usare il nostro strumento di risposta assistita dall'intelligenza artificiale per rispondere più velocemente.
Come questa azienda usa Trustpilot
Scopri come vengono raccolte, valutate e moderate le loro recensioni e valutazioni.
Libby in the North Shields shop was…
Libby in the North Shields shop was really good.The guys who delivered my two seater yesterday were very good also.Just waiting for my chair to arrive.
28 aprile 2026
Risposta di Sofology - North Shields
Hi there, thanks for taking the time to leave a 4-star review, it's great to hear feedback like this!
Risposta di Sofology - North Shields
Hi there, thank you for your review. Another great review for Susan, we will make sure to pass this on! Have a nice day.
Risposta di Sofology - North Shields
Thanks for this fabulous review. We appreciate you sharing it with others!
Great customer service and an excellent…
Great customer service and an excellent range of sofas. Paid a deposit on the day and the rest is paid after the sofa has been delivered. I am happy with my purchase and I am looking forward to actually having a sofa in my house and not having to use bean bags!
6 marzo 2026
Risposta di Sofology - North Shields
What a fantastic review, thank you so much for taking the time to write this 😊 We will pass this feedback over for you, have a great day.
the sales girls were very informative…
the sales girls were very informative we felt relaxed and they were not pushy highly recommended
16 aprile 2026
Risposta di Sofology - North Shields
Hi there, thank you so much for your review. We're pleased that you're happy with the service and that you would recommend us! Have a great day 😊
Outstanding customer service
Service was excellent, knowledge of products, materials was outstanding, no pressure to buy which was key and staff warm and friendly. Beats most other companies
11 aprile 2026
Risposta di Sofology - North Shields
What an amazing review, thank you so much for taking the time to write this 😊
Risposta di Sofology - North Shields
Hi there, thanks for your 5-star review, we really appreciate the feedback!
Great service and not 'pushy'
14 aprile 2026
Risposta di Sofology - North Shields
Hi, thank you so much for your review. We're pleased that you're happy with the service and that you found the process hassle-free! Have a great day 😊
Risposta di Sofology - North Shields
Hi there, thanks for your 5-star review, we really appreciate the feedback!
Top class experience
Excellent choice of sofas, friendly & professional staff giving expert advice but never pushy. Would highly recommend
12 aprile 2026
Risposta di Sofology - North Shields
Thanks for this fabulous review. We appreciate you sharing it with others!
Good service (very good attention by…
Good service (very good attention by Karen the store operative) and good product
14 aprile 2026
Risposta di Sofology - North Shields
Hi there, thank you for your review. Another great review for Karen, we will make sure to pass this on! Have a nice day.
Risposta di Sofology - North Shields
Hi there, thank you for your review. Another great review for Karen, we will make sure to pass this on! Have a nice day.
Don’t need to improve very good service
10 aprile 2026
Risposta di Sofology - North Shields
Thank you for taking the time to share your feedback with us. We're truly sorry to hear about your experience. If there’s anything we can assist you with, please don’t hesitate to email us at social.media.complaints@sofology.co.uk with your order details and we'll be happy to help.
Friendly and very helpful adviser
Friendly and very helpful adviser. No forceful sale, just useful info and guidance. In store displays were also more imaginative than most allowing you to better visualise the sofa in a home space.
12 aprile 2026
Risposta di Sofology - North Shields
Hi there, it sounds like a 10/10 experience in the store here! We are thrilled to hear about it! Thank you for the feedback.
Risposta di Sofology - North Shields
Thank you for sharing your experience Linzi.
Susie was hugely helpful
Susie was hugely helpful and used her personal experience. She also was not afraid to correct us.
7 aprile 2026
Risposta di Sofology - North Shields
Thank you for awarding us 5 stars Steve.
Risposta di Sofology - North Shields
Hi there, great to hear you found our staff to be so helpful during your visit to Sofology. Thanks for taking the time to leave a review.
Service very good and Mark was very…
Service very good and Mark was very pleasant and helpful 👍
6 aprile 2026
Risposta di Sofology - North Shields
Hi there, thank you for your review. Another great review for Mark, we will make sure to pass this on! Have a nice day.
Libby who helped us was very friendly…
Libby who helped us was very friendly and knowledgeable and sorted everything out
4 aprile 2026
Risposta di Sofology - North Shields
Hi there, thank you for your review. Another great review for Libby, we will make sure to pass this on! Have a nice day.
10/10 customer service
Jo was absolutely brilliant with all the 101 questions I had and didn’t look at all fed up when I asked her about multiple sofas. She definitely took her time to explain everything I needed to know. Nice to see a store who still put customers time and listen.
6 aprile 2026
Risposta di Sofology - North Shields
Hi there, thanks for your 5-star review, we really appreciate the feedback!
Come funziona Trustpilot
Chiunque può scrivere una recensione su Trustpilot. L'autore di una recensione ha la possibilità di modificarla o cancellarla in qualsiasi momento e, fintantoché il suo account è attivo, la recensione rimane visibile a tutti.
Le aziende possono raccogliere recensioni tramite inviti automatici. Queste recensioni sono etichettate come verificate perché è ovvio che si basano su esperienze reali.
Scopri di più sui diversi tipi di recensioni.
Per salvaguardare la nostra piattaforma, facciamo uso di personale dedicato e di tecnologie intelligenti. Scopri come combattiamo le recensioni false.
Scopri di più su come vengono gestite le recensioni su Trustpilot.
La verifica aiuta a garantire che le recensioni su Trustpilot vengano scritte da persone reali.
Offrire incentivi in cambio di recensioni o chiederle solo a clienti specifici potrebbe distorcere il TrustScore, violando le nostre linee guida.