Sales member Stephanie Bowie was pleasant, well presented, knowledgeable, no high sales pressure. Left us to browse in our own time and gave any further advice when required.
L'azienda ha risposto
Sede
Cambia sedeUnit 4, Silverlink Point, The Silverlink, NE28 9PD Wallsend, GB
•Anche se non controlliamo le affermazioni specifiche, trattandosi di opinioni personali, etichettiamo le recensioni come “Verificate” quando riusciamo a confermare che c'è stata un'interazione commerciale effettiva. Leggi di più
Per proteggere l'integrità della piattaforma, ogni recensione presente sul sito, verificata o meno, viene monitorata dai nostri sistemi automatici 24 ore su 24. Questa tecnologia è progettata per individuare e rimuovere i contenuti che non rispettano le nostre regole, come le recensioni non basate su esperienze autentiche Siamo consapevoli che potremmo non riuscire a cogliere proprio tutto, quindi puoi segnalarci qualsiasi cosa pensi che ci sia sfuggita. Leggi di più
Scopri cosa dicono le persone
Libby in the North Shields shop was really good.The guys who delivered my two seater yesterday were very good also.Just waiting for my chair to arrive.
L'azienda ha risposto
Great customer service and an excellent range of sofas. Paid a deposit on the day and the rest is paid after the sofa has been delivered. I am happy with my purchase and I am looking forward to actual... Leggi di più
L'azienda ha risposto
Our experience with Steph from Sofology North Shields was excellent from start to finish. Her customer service was first class, with no pressure sales. She was helpful and informative and then left... Leggi di più
L'azienda ha risposto
Dettagli dell'azienda
- Negozio di divani
- Accessori per mobili
- Negozio di mobili
- Negozio di casalinghi
- Negozio di arredamenti per salotti
- Negozio di fodere e rivestimenti
Scritti dall'azienda
At Sofology, our mission is to help you feel at home on a sofa you love. That’s why we work differently. Each and every one of our exclusive sofas is built with comfort, style and durability in mind. We use the best materials and craftsmanship to ensure that you can relax in complete comfort, in your favourite place. www.sofology.co.uk
Informazioni di contatto
Unit 4, Silverlink Point, The Silverlink, NE28 9PD, Wallsend, Regno Unito
4,9
Eccellente
3182 recensioni
L'obiettivo di Trustpilot è mostrare contenuti di persone reali. Questa azienda potrebbe usare il nostro strumento di risposta assistita dall'intelligenza artificiale per rispondere più velocemente.
Come questa azienda usa Trustpilot
Scopri come vengono raccolte, valutate e moderate le loro recensioni e valutazioni.
I visited Sofology at the silverlink…
I visited Sofology at the silverlink north shields and was greeted by polite friendly staff in particular Linsie who went above and beyond to make sure I purchased the best possible sofa for me and my busy household, she was very knowledgable nothing was too much trouble and we had a very pleasant experience, we can’t wait for our new sofa to arrive.
22 marzo 2026
Risposta di Sofology - North Shields
Thanks for this fabulous review. We appreciate you sharing it with others!
Leanne was very helpful
Leanne was very helpful, informative and considerate in just the right amount of help and not being over bearing. Great overall experience.
22 marzo 2026
Risposta di Sofology - North Shields
Hi there, thanks for taking the time to leave a 5-star review, it's great to hear feedback like this!
Risposta di Sofology - North Shields
Thanks for this fabulous review. We appreciate you sharing it with others!
Excellent
Excellent, professional and friendly service from Steph,
She was there if we needed any questions answering but not following us around as can happen in some establishments,
Steph got the balance just right,
Thank you
16 marzo 2026
Risposta di Sofology - North Shields
Hi there, it sounds like a 10/10 experience in the store here! We are thrilled to hear about it! Thank you for the feedback.
Great experience and service 👌
21 marzo 2026
Risposta di Sofology - North Shields
Hi there, thank you very much for your review. We're pleased that you are happy with the service at Sofology. Have a great day 😊
Great service from Susie at the…
Great service from Susie at the Silverlink North Shields store today. She was really helpful and have great advice. Bought a chair off her on the spot.
21 marzo 2026
Non scritta su invito
Risposta di Sofology - North Shields
Hi there, thank you very much for your review. We're pleased that you are happy with the service provided by Susie. Have a great day 😊
‘no pressure’ sales team
We liked the ‘no pressure’ sales team - there to help if you needed it. Steph was great, very knowledgeable and helpful. Loaned us swatches to check the match.
Went back the next day and made the purchase. Very happy so far - looking forward to receiving the chair, thanks.
16 marzo 2026
Risposta di Sofology - North Shields
Thank you for sharing your experience Mr Walker, we look forward to delivering your new chair.
The salesperson was extremely helpful…
The salesperson was extremely helpful and understanding
The store was well stocked and laid out and visiting was a pleasant experience
I found exactly what I wanted
13 marzo 2026
Risposta di Sofology - North Shields
Thank you so much for taking the time to write us a 5* review. We are really happy to hear that you had a great experience in store and that you were able to choose the right furniture to suit you and your home!
Risposta di Sofology - North Shields
Hi there, great to hear you found our staff to be so helpful during your visit to Sofology. Thanks for taking the time to leave a review.
Both young lady assistants were…
Both young lady assistants were pleasant & knowledgeable - no hard push - & put up with my ‘old school’85 yr old father - but managed to get him a seat that he wanted - thank you!
14 marzo 2026
Risposta di Sofology - North Shields
Hi there, thank you very much for your review. We're pleased that you are happy with the service at Sofology. Have a great day 😊
Steph Very helpful polite &…
Steph Very helpful polite & knowledgeable salesperson made the sale so much easier
7 marzo 2026
Risposta di Sofology - North Shields
Hi there, thank you for your review. Another great review for Steph, we will make sure to pass this on! Have a nice day.
Knowledge for the product we had in…
Knowledge for the product we had in mind, no hard sell, would have walked out otherwise. Expert product knowledge, very polite, tea and coffee and offered overall excellent
13 marzo 2026
Risposta di Sofology - North Shields
What a fantastic review, thank you so much for taking the time to write this 😊 We will pass this feedback over for you, have a great day.
A good experience
Very helpful assistant no pressure just excellent advice and patience whilst we debated and chose never felt under pressure to commit to anything it was very relaxed and refreshing
12 marzo 2026
Risposta di Sofology - North Shields
Hi there, great to hear you found our staff to be so helpful during your visit to Sofology. Thanks for taking the time to leave a review.
Jo was really knowledgeable about the…
Jo was really knowledgeable about the products while not imposing herself. Happy to allow us to wander, but attentive enough to see when we wanted help.
11 marzo 2026
Risposta di Sofology - North Shields
Thank you for awarding us 5 stars Steve!
Good experience
Plenty choice of furniture in store , lots of combinations of colour and fabric on display
Staff really helped, Jo was knowledgeable about all aspects of the products and was not at all pushy , but around when you had any questions
11 marzo 2026
Risposta di Sofology - North Shields
Thank you for sharing your experience :-)
Patient lovely staff
2 marzo 2026
Risposta di Sofology - North Shields
Hello, we are very pleased to hear that you have had a great experience while visiting our store. Thank you for taking the time to give us your feedback. 😊
Jo was very helpful and informative a…
Jo was very helpful and informative a lovely pleasant lady.
9 marzo 2026
Risposta di Sofology - North Shields
Hi there, thank you for your review. Another great review for Jo, we will make sure to pass this on! Have a nice day.
Great service …
From first walking in to store a young lady approached us could not fault the customer service a young lady called libby explained how everything worked in the shop told us to look around then came back to us and helped us to choose the correct sofa she went above and beyond to help us
9 marzo 2026
Risposta di Sofology - North Shields
Thank you for awarding us 5 stars Patricia :-)
Great choice of Sofas
Great choice of Sofas, staff were helpfull and knowledgable on the products.
5 marzo 2026
Risposta di Sofology - North Shields
Thank you for sharing Fred!
Risposta di Sofology - North Shields
Hi there, great to hear you found our staff to be so helpful during your visit to Sofology. Thanks for taking the time to leave a review.
Come funziona Trustpilot
Chiunque può scrivere una recensione su Trustpilot. L'autore di una recensione ha la possibilità di modificarla o cancellarla in qualsiasi momento e, fintantoché il suo account è attivo, la recensione rimane visibile a tutti.
Le aziende possono raccogliere recensioni tramite inviti automatici. Queste recensioni sono etichettate come verificate perché è ovvio che si basano su esperienze reali.
Scopri di più sui diversi tipi di recensioni.
Per salvaguardare la nostra piattaforma, facciamo uso di personale dedicato e di tecnologie intelligenti. Scopri come combattiamo le recensioni false.
Scopri di più su come vengono gestite le recensioni su Trustpilot.
La verifica aiuta a garantire che le recensioni su Trustpilot vengano scritte da persone reali.
Offrire incentivi in cambio di recensioni o chiederle solo a clienti specifici potrebbe distorcere il TrustScore, violando le nostre linee guida.