Sofology - New Malden Recensioni 

1823
•
TrustScore 5 su 5

4,8

Unit B, 150 Kingston Road, KT3 3RD Kingston-upon-Thames, GB

•

Anche se non controlliamo le affermazioni specifiche, trattandosi di opinioni personali, etichettiamo le recensioni come “Verificate” quando riusciamo a confermare che c'è stata un'interazione commerciale effettiva. Leggi di più

Per proteggere l'integrità della piattaforma, ogni recensione presente sul sito, verificata o meno, viene monitorata dai nostri sistemi automatici 24 ore su 24. Questa tecnologia è progettata per individuare e rimuovere i contenuti che non rispettano le nostre regole, come le recensioni non basate su esperienze autentiche Siamo consapevoli che potremmo non riuscire a cogliere proprio tutto, quindi puoi segnalarci qualsiasi cosa pensi che ci sia sfuggita. Leggi di più

Scopri cosa dicono le persone

Valutata 5 stelle su 5

Everything was great from start to finish. The service was fast, friendly, and very well organised. I felt looked after throughout the whole experience, and the team exceeded my expectations. Highly r... Leggi di più

L'azienda ha risposto

Valutata 5 stelle su 5

Sam was very nice and took the time to explain everything about the sofa. She was kind, helpful, and assisted us from the very beginning. We looked at many different furniture shops, but we decided to... Leggi di più

L'azienda ha risposto

Valutata 5 stelle su 5

Sammi who served us was very helpful. We'd previously been in another store and came away because of their horrid hard sell attitude. Sammi gave us enough information and left us to browse at our own... Leggi di più

L'azienda ha risposto

Valutata 5 stelle su 5

Greeted on entering the store, but no pushy sales staff. But when ready for information on certain sofas it was given . We dealt with Junior who was very informative and was given a quote on wha... Leggi di più

L'azienda ha risposto


Dettagli dell'azienda

  1. Negozio di divani
  2. anche in
  3. Accessori per mobili
  4. Negozio di arredamenti per salotti
  5. Negozio di casalinghi
  6. Negozio di fodere e rivestimenti
  7. Negozio di mobili

Scritti dall'azienda

At Sofology, our mission is to help you feel at home on a sofa you love. That’s why we work differently. Each and every one of our exclusive sofas is built with comfort, style and durability in mind. We use the best materials and craftsmanship to ensure that you can relax in complete comfort, in your favourite place. www.sofology.co.uk


Informazioni di contatto

  • Unit B, 150 Kingston Road, KT3 3RD, Kingston-upon-Thames, Regno Unito

4,8

Eccellente

TrustScore 5 su 5

2K recensioni

5 stelle
4 stelle
3 stelle
2 stelle
1 stella

Chiedi ai clienti di scrivere una recensione

Questa azienda invita i propri clienti a scrivere recensioni - sia positive che negative

L'obiettivo di Trustpilot è mostrare contenuti di persone reali. Questa azienda potrebbe usare il nostro strumento di risposta assistita dall'intelligenza artificiale per rispondere più velocemente.

Come questa azienda usa Trustpilot

Scopri come vengono raccolte, valutate e moderate le loro recensioni e valutazioni.

4,8

Tutte le recensioni

(1823)

13.841 recensioni negli ultimi 12 mesi

Scrivi una recensione
Su Trustpilot, le aziende non possono offrire incentivi o pagare per nascondere le recensioni. Le recensioni sono le opinioni dei singoli utenti e non di Trustpilot. Leggi di più

Valutata 5 stelle su 5

Today I went to sofology to buy a new…

Today I went to sofology to buy a new sofa,the service from start to finish was excellent.They really look after me and listen to all my requirements,and I left buying the sofa I wanted.
Thank you for looking after me on this purchase 10 out of 10 good service.

24 gennaio 2026
Logo di Sofology - New Malden

Risposta di Sofology - New Malden

Hi there, it sounds like a 10/10 experience in the store here! We are thrilled to hear about it! Thank you for the feedback.

Valutata 5 stelle su 5

Great range and excellent service

We had a really good experience of purchasing a new sofa and armchair today at the New Malden site. Ayas was a great customer advisor - very helpful and knowledgeable and no high pressure sales technique. We were very happy with our purchase. Thanks!

24 gennaio 2026
Logo di Sofology - New Malden

Risposta di Sofology - New Malden

What an amazing review, thank you so much for taking the time to write this 😊

Valutata 5 stelle su 5

Found what we wanted very quickly

Found what we wanted very quickly, both staff members were very good

20 gennaio 2026
Logo di Sofology - New Malden

Risposta di Sofology - New Malden

Hi there, thanks for taking the time to leave a 5-star review, it's great to hear feedback like this!

Valutata 5 stelle su 5

Very efficient staff

23 gennaio 2026
Logo di Sofology - New Malden

Risposta di Sofology - New Malden

Hi there, thank you for taking the time to leave a review about your excellent customer service while visiting Sofology. 😊

Valutata 5 stelle su 5

Excellent buying experience.

Went into the Kingston branch. Purchased 2 sofas and a footstool. The sales representative was very helpful and knowledgeable. No pressure to buy anything (it was our second visit having checked the dimensions).

A large selection of sofas, fabrics and leathers and we are very happy with our purchase.

Looking forward to delivery.

21 gennaio 2026
Logo di Sofology - New Malden

Risposta di Sofology - New Malden

Thank you for awarding us 5 stars Chris

Valutata 5 stelle su 5

2 new sofas

Great customer care. Very easy and efficient purchase.

17 gennaio 2026
Logo di Sofology - New Malden

Risposta di Sofology - New Malden

Thank you for sharing your experience David.

Valutata 5 stelle su 5

Sammi was very friendly

Sammi was very friendly, efficient and helpful with our purchase. She gently guided us through our purchase which was very reassuring.

17 gennaio 2026
Logo di Sofology - New Malden

Risposta di Sofology - New Malden

Thank you for awarding us 5 stars Karen!

Valutata 5 stelle su 5

great friendly service with good info…

great friendly service with good info given

18 gennaio 2026
Logo di Sofology - New Malden

Risposta di Sofology - New Malden

Hi there, thank you for your review. We're really pleased you were provided with all the information you needed, we hope this helped you choose the perfect sofa!

Valutata 5 stelle su 5

Helpful and knowledgeable staff

Helpful and knowledgeable staff.

Friendly and very understanding

18 gennaio 2026
Logo di Sofology - New Malden

Risposta di Sofology - New Malden

Hi there, thank you so much for your review. We're pleased to hear you found the team friendly in store. We hope you found the perfect sofa! Have a great day 😊

Valutata 5 stelle su 5

Greeted on entering the store

Greeted on entering the store, but no pushy sales staff. But when ready for information on certain sofas it was given .
We dealt with Junior who was very informative and was given a quote on what we were probably thinking of buying
After looking at other stores
We came back a week later to purchase our preferred sofas and decided on the fabric colour and speck
Again other staff members recognised us and dealt with Junior to purchase
All after checking a couple of more questions
Sofology in New Malden

18 gennaio 2026
Logo di Sofology - New Malden

Risposta di Sofology - New Malden

Hi, thank you so much for your review. We're pleased that you're happy with the service and that you found the process hassle-free! Have a great day 😊

Valutata 5 stelle su 5

Excellent friendly & knowledgeable staff

Excellent friendly & knowledgeable staff without being pushy . Very helpful & professional working with you for the sofa you want .

18 gennaio 2026
Logo di Sofology - New Malden

Risposta di Sofology - New Malden

Hi there, thank you so much for your review. We're pleased to hear you found the team friendly in store. We hope you found the perfect sofa! Have a great day 😊

Valutata 5 stelle su 5

Excellent customer service…

We had looked on line before visiting so knew the type of sofa we wanted. It was important to visit so we could sit in various similar sofas and see the various things that were available. The person who assisted us (Sammi) I think was so easy to talk to and knowledgeable about the product. Would recommend visiting the store as there is. I pressure to buy just helpful people who give you time to make your decision.

18 gennaio 2026
Logo di Sofology - New Malden

Risposta di Sofology - New Malden

Thank you very much for your review. We are pleased to hear about your positive experience and that you are happy with the service at Sofology.

Valutata 5 stelle su 5

Our salesman junior was amazing from…

Our salesman junior was amazing from start to finish, he never left out a single detail that we needed to know !! He was attentive and so thorough with detail, that he helped in so many ways to choose our perfect sofa !! Thank you

13 gennaio 2026
Logo di Sofology - New Malden

Risposta di Sofology - New Malden

Thank you for taking the time to leave a 5-star review. It's great to hear feedback like this!

Valutata 5 stelle su 5

Nice friendly sales people not pushy at…

Nice friendly sales people not pushy at all

15 gennaio 2026
Logo di Sofology - New Malden

Risposta di Sofology - New Malden

Hi there, thank you so much for your review. We're pleased to hear you found the team friendly in store. We hope you found the perfect sofa! Have a great day 😊

Valutata 5 stelle su 5

We were immediately greeted by Nina and…

We were immediately greeted by Nina and she was terrific. Really helpful, thorough and had answers for all our questions.

11 gennaio 2026
Logo di Sofology - New Malden

Risposta di Sofology - New Malden

Thank you so much for your 5-star review ⭐⭐⭐⭐⭐

Valutata 5 stelle su 5

Went in late on a Sunday to browse and…

Went in late on a Sunday to browse and found a sofa we liked , the salesman Nip went above and beyond for us fantastic service and really knowledgeable.

11 gennaio 2026
Logo di Sofology - New Malden

Risposta di Sofology - New Malden

Hi Lee, thank you for sharing your experience :-)

Valutata 5 stelle su 5

We had an amazing guy could Junior he…

We had an amazing guy could Junior he made us feel very welcome into the store…never pressured us to buy….just giving us lots of info about each sofa we looked at….Then when we finally made our choice he made it all very easy….Great guy and will definitely tell our friends about the store and Junior 👍

13 gennaio 2026
Logo di Sofology - New Malden

Risposta di Sofology - New Malden

Thank you so much for your recommendation Mr Godman!

Valutata 5 stelle su 5

Great store, great experience. Happy customer

A very well set up store. Easily accessible and good parking facilities. All the sofa models I wanted to see were available. Customer service was great. All my queries were answered and all the options were clearly explained to me. I did buy the sofa I wanted finally. The only thing I would suggest is to have an area with a daylight wavelength light to see and photograph the actual colour of the material. The 6000k lights completely change the colour when taking a photo

9 gennaio 2026
Logo di Sofology - New Malden

Risposta di Sofology - New Malden

Hi there, thank you very much for your review. We're pleased that you are happy with the service at Sofology. Have a great day 😊

Valutata 5 stelle su 5

The staff were very attentive and helpful

The staff were very attentive and helpful and we were able to select the suite that best suited our needs so well done. Won't hesitate to recommend Sofology to all our family and friends.

5 gennaio 2026
Logo di Sofology - New Malden

Risposta di Sofology - New Malden

Hi there, it’s great to hear you would recommend us after your recent visit to Sofology. We hope you found the perfect sofa!

Valutata 5 stelle su 5

Great staff

Great staff, informative. Quick process. Good value for money.

3 gennaio 2026
Logo di Sofology - New Malden

Risposta di Sofology - New Malden

Thank you so much for your 5-star review! ⭐⭐⭐⭐⭐

We really appreciate you taking the time to share your experience.

Come funziona Trustpilot

Chiunque può scrivere una recensione su Trustpilot. L'autore di una recensione ha la possibilità di modificarla o cancellarla in qualsiasi momento e, fintantoché il suo account è attivo, la recensione rimane visibile a tutti.

Per salvaguardare la nostra piattaforma, facciamo uso di personale dedicato e di tecnologie intelligenti. Scopri come combattiamo le recensioni false.

Scopri di più su come vengono gestite le recensioni su Trustpilot.

Ecco qui 8 consigli per scrivere delle ottime recensioni.

La verifica aiuta a garantire che le recensioni su Trustpilot vengano scritte da persone reali.

Offrire incentivi in cambio di recensioni o chiederle solo a clienti specifici potrebbe distorcere il TrustScore, violando le nostre linee guida.

Scopri di più