Sofology - New Malden Recensioni 

1823
•
TrustScore 5 su 5

4,8

Unit B, 150 Kingston Road, KT3 3RD Kingston-upon-Thames, GB

•

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Scopri cosa dicono le persone

Valutata 5 stelle su 5

Everything was great from start to finish. The service was fast, friendly, and very well organised. I felt looked after throughout the whole experience, and the team exceeded my expectations. Highly r... Leggi di più

L'azienda ha risposto

Valutata 5 stelle su 5

Sam was very nice and took the time to explain everything about the sofa. She was kind, helpful, and assisted us from the very beginning. We looked at many different furniture shops, but we decided to... Leggi di più

L'azienda ha risposto

Valutata 5 stelle su 5

Sammi who served us was very helpful. We'd previously been in another store and came away because of their horrid hard sell attitude. Sammi gave us enough information and left us to browse at our own... Leggi di più

L'azienda ha risposto

Valutata 5 stelle su 5

Greeted on entering the store, but no pushy sales staff. But when ready for information on certain sofas it was given . We dealt with Junior who was very informative and was given a quote on wha... Leggi di più

L'azienda ha risposto


Dettagli dell'azienda

  1. Negozio di divani
  2. anche in
  3. Accessori per mobili
  4. Negozio di arredamenti per salotti
  5. Negozio di casalinghi
  6. Negozio di fodere e rivestimenti
  7. Negozio di mobili

Scritti dall'azienda

At Sofology, our mission is to help you feel at home on a sofa you love. That’s why we work differently. Each and every one of our exclusive sofas is built with comfort, style and durability in mind. We use the best materials and craftsmanship to ensure that you can relax in complete comfort, in your favourite place. www.sofology.co.uk


Informazioni di contatto

  • Unit B, 150 Kingston Road, KT3 3RD, Kingston-upon-Thames, Regno Unito

4,8

Eccellente

TrustScore 5 su 5

2K recensioni

5 stelle
4 stelle
3 stelle
2 stelle
1 stella

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4,8

Tutte le recensioni

(1823)

13.841 recensioni negli ultimi 12 mesi

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Su Trustpilot, le aziende non possono offrire incentivi o pagare per nascondere le recensioni. Le recensioni sono le opinioni dei singoli utenti e non di Trustpilot. Leggi di più

Valutata 5 stelle su 5

Nip was so helpful

1 gennaio 2026
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Risposta di Sofology - New Malden

Hi there, thank you for your review. Another great review for Nip, we will make sure to pass this on! Have a nice day.

Valutata 5 stelle su 5

Patient & understanding

Nip was extremely patient & understood what we were looking for.
No pressure & no rush

31 dicembre 2025
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Risposta di Sofology - New Malden

What a fantastic review, thank you so much for taking the time to write this 😊

Valutata 4 stelle su 5

I visited this location multiple times…

I visited this location multiple times over the course of 2 weeks, I had narrowed down the options to 2 sofas so tried them out and then went away to think and consider fit etc. Went back the last time to be greated by the same Sales Representative I had seen a couple of times previously. He didn't hover and just let us know to take our time.

Eventually decided on a sofa and caught his attention. He came over and we went through all the details, He provided advice and guidance and also the discussion around how it would be brought into the property when it's delivered.

I felt reassured by his not pushy demeanour. So made the purchase of the 2 seater power recliner and power headrest sofa.

Special call out to the Sales Rep we spoke with Nip. Who was a pleasure to discuss things with.

I would have no issue recommending this location.

31 dicembre 2025
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Risposta di Sofology - New Malden

Hi there, thank you so much for your review. We're pleased that you're happy with the service and that you would recommend us! Have a great day 😊

Valutata 5 stelle su 5

Excellent service

The seller was helpful and transparent.

30 dicembre 2025
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Risposta di Sofology - New Malden

Hi there, thank you for taking the time to leave a 5-star review. It's great to hear feedback like this!

Valutata 5 stelle su 5

Definitely worth while

This was the first time, I’ve visited Sofology. I was very pleased with the service. The staff were very patient, attentive & informative.
Now I’m just looking forward to receiving my new sofas.

31 dicembre 2025
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Risposta di Sofology - New Malden

Thank you for your lovely review! We’re so pleased to hear you had a great experience with us. Your feedback means a lot, and if you ever need any help in the future, our team is always here to support you 😊

Valutata 5 stelle su 5

10/10 would recommend

Came in a few days ago .Was seen immediately and the man that helped us was extremely professional and tentative .Would recommend .service is top tier.

28 dicembre 2025
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Risposta di Sofology - New Malden

Hi there, thank you for taking the time to leave a 5-star review. It's great to hear feedback like this!

Valutata 5 stelle su 5

Making the right choice

Nripendra (Nip) was so knowledgeable and helped us choose the right sofa without any pressure. We’re really looking forward to delivery!

6 dicembre 2025
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Risposta di Sofology - New Malden

Hello, thank you so much for your review. We are so happy to hear this!

Valutata 5 stelle su 5

Great Staff (Junior)

Great experience at new Malden especially with the help of Junior
Very happy with purchase and the efficiency of the staff

30 dicembre 2025
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Risposta di Sofology - New Malden

Thank you so much for your 5-star review! Your satisfaction is our top priority, and we're delighted that you had a positive experience with us. If you need anything else, just let us know!

Valutata 5 stelle su 5

Great sofa, great staff, great experience!

Sammie/Sally(?) was incredibly helpful - made the process very clear, transparent and a great sense of humour. She was able to answer our queries quickly and efficiently and help with each individual point. We are very excited for our new sofa!

29 dicembre 2025
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Risposta di Sofology - New Malden

Thank you for sharing your experience :-)

Valutata 5 stelle su 5

Nip was extremely helpful

Nip was extremely helpful, patient, and explained everything in detail

28 dicembre 2025
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Risposta di Sofology - New Malden

Hello, thank you so much for your review. We are so happy to hear this!

Valutata 5 stelle su 5

Helpful friendly staff

27 dicembre 2025
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Risposta di Sofology - New Malden

Hi there, thank you so much for your review. We're pleased to hear you found the team friendly in store. We hope you found the perfect sofa! Have a great day 😊

Valutata 5 stelle su 5

Excellent customer service

Excellent customer service. He is so helpful and very knowledgeable about the process.

10 dicembre 2025
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Risposta di Sofology - New Malden

Hi there, thank you very much for your review. We're pleased that you are happy with the service at Sofology. Have a great day 😊

Valutata 5 stelle su 5

The whole experience was first class

The whole experience was first class, from the friendly greeting by the sales person to the professional service which resulted in my husband purchasing two Living Room recliners. Highly recommend, based on super salesman coupled with impressive shop.

8 dicembre 2025
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Risposta di Sofology - New Malden

Hello Jeanette, We are very pleased to hear that you have had a great experience while visiting our store. Thank you for taking the time to give us your feedback. 😊

Valutata 5 stelle su 5

Great service

Great service, we checked few places to buy a sofa and found Sofology’s Sales rep the best and most competent to help us. All went super smooth and we are happy with our lovely sofa.

6 aprile 2025
Logo di Sofology - New Malden

Risposta di Sofology - New Malden

Hi there, thank you very much for your review. We're pleased that you are happy with the service at Sofology. Have a great day 😊

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