Sofology - Coventry Recensioni 

2031
•
TrustScore 5 su 5

4,9

Alvis Retail Park, Holyhead Road, CV5 8BW Coventry, GB

•

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Scopri cosa dicono le persone

Valutata 5 stelle su 5

Lisa was absolutely amazing with her knowledge about all the sofas on our visit .. such a credit to the company.. will definitely recommend her to friends and family going forward in Coventry Holyhead... Leggi di più

L'azienda ha risposto

Valutata 5 stelle su 5

The staff were excellent and understood what we wanted in furniture. After choosing a light coloured sofa when I got home I realised it was completely wrong. I rang next day to ask if I could change... Leggi di più

L'azienda ha risposto

Valutata 5 stelle su 5

Had a great experience when ordering our new sofas. Corey was professional and friendly and answered all of our questions. He gave advice where helpful without being pushy or going for the "hard sell... Leggi di più

L'azienda ha risposto

Valutata 5 stelle su 5

The overall experience received from the lady who greeted us at the door, from her knowledge about the products to her very caring nature was just over and above what I would normally expect Definit... Leggi di più

L'azienda ha risposto


Dettagli dell'azienda

  1. Negozio di divani
  2. anche in
  3. Accessori per mobili
  4. Negozio di arredamenti per salotti
  5. Negozio di casalinghi
  6. Negozio di fodere e rivestimenti
  7. Negozio di mobili

Scritti dall'azienda

At Sofology, our mission is to help you feel at home on a sofa you love. That’s why we work differently. Each and every one of our exclusive sofas is built with comfort, style and durability in mind. We use the best materials and craftsmanship to ensure that you can relax in complete comfort, in your favourite place. www.sofology.co.uk


Informazioni di contatto

  • Alvis Retail Park, Holyhead Road, CV5 8BW, Coventry, Regno Unito

4,9

Eccellente

TrustScore 5 su 5

2K recensioni

5 stelle
4 stelle
3 stelle
2 stelle
1 stella

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4,9

Tutte le recensioni

(2031)

16.191 recensioni negli ultimi 12 mesi

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Su Trustpilot, le aziende non possono offrire incentivi o pagare per nascondere le recensioni. Le recensioni sono le opinioni dei singoli utenti e non di Trustpilot. Leggi di più

Valutata 5 stelle su 5

Very good staffs

Very good staffs

7 marzo 2026
Logo di Sofology - Coventry

Risposta di Sofology - Coventry

We are really grateful for your kind words and for taking the time to share your experience. Thank you so much!

Valutata 5 stelle su 5

Wendy was brilliant

Wendy was brilliant. Really helpful without being pushy. We had a look round and a chat, explained we were looking at the other stores nearby and no pressure at all. Ended up coming back, making sure we dealt with her and made the purchase.

8 marzo 2026
Logo di Sofology - Coventry

Risposta di Sofology - Coventry

Hi there, thank you very much for your review. We're pleased that you are happy with the service provided by Wendy. Have a great day 😊

Valutata 5 stelle su 5

Mariolo is a fabulous representative of…

Mariolo is a fabulous representative of Sofology. In addition your choice of furniture puts you ahead of the competition.

22 febbraio 2026
Logo di Sofology - Coventry

Risposta di Sofology - Coventry

Hi there, thank you for your review. Another great review for Mariola, we will make sure to pass this on! Have a nice day.

Valutata 5 stelle su 5

Relaxed and friendly atmosphere…

Really relaxed and friendly atmosphere in store.
Wendy was great - she was knowledgeable and able to answer our questions. She was patient and not at all pushy (as with some other stores, who pounce on you the minute you walk in). She was polite, made us a drink and explained everything really well to us. Thank you.

22 febbraio 2026
Logo di Sofology - Coventry

Risposta di Sofology - Coventry

Hi there, thank you very much for your review. We're pleased that you are happy with the service provided by Wendy. Have a great day 😊

Valutata 5 stelle su 5

Friendly staff

Friendly staff, sofas are well set out in store and swatches arrived quickly.

18 febbraio 2026
Logo di Sofology - Coventry

Risposta di Sofology - Coventry

Thank you for this Matt!

Valutata 5 stelle su 5

REGENCY SOFA

Ordered my sofa, chair and footstool from the Coventry branch and the sales team were amazing then there was a delay and it was given to the Retentions team to monitor it and to be honest they were fantastic they sent me some furniture to sit on as I'd got rid of mine cause we totally revamp the lounge and compensated with money back. Although it was frustrating they kept me up to date regularly, Oh and a lovely gesture arrived was a gift box of chocolates and goodies. My new furniture arrived at the depot and they arrange delivery for the weekend, I was worried incase after all the waiting something could go wrong but I couldn't have been more wrong it arrived at my door exactly the time the delivery men said they would be and they were brilliant so professional, they unpacked it put it all together nothing was too much trouble took all the packaging away made sure I was happy with it, Happy it is stunning absolutely beautiful finishes off my room lovely 😍 so yes thank you so much Sofology Team it was worth its wait in Gold. thank you Retention Team.

15 febbraio 2026
Non scritta su invito
Logo di Sofology - Coventry

Risposta di Sofology - Coventry

Thank you for taking the time to share your experience Marion!

Valutata 5 stelle su 5

Dorinda was really helpful and made my…

Dorinda was really helpful and made my purchase easy and stress free

14 febbraio 2026
Logo di Sofology - Coventry

Risposta di Sofology - Coventry

Hi there, thank you for your review. Another great review for Dorinda, we will make sure to pass this on! Have a nice day.

Valutata 5 stelle su 5

Great pre sales customer service

We visited two store on 4 separate occasions and each time we found the staff to be very helpful and patient. I eventually ordered our sofa and chairs over the phone and Richard gave me some excellent advice and was extremely helpful and knowledgeable.

7 febbraio 2026
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Risposta di Sofology - Coventry

Thank you for awarding us 5 stars!

Valutata 2 stelle su 5

I would have written a raving review…

I would have written a raving review having purchased our Remy sofa from Sofology, Coventry as we are happy with the sofa, however I am extremely disappointed that the scatter cushions we ordered with the sofa have failed to materialise. I was advised that there was a delay with the manufacturer in producing the cushions and having taken delivery of the sofa in December, we were advised that the scatter cushions should be with us early January. It is now early February and still no update as to when and if these will ever arrive. This really has taken away from the enjoyment of our new sofa

28 dicembre 2025
Non scritta su invito
Logo di Sofology - Coventry

Risposta di Sofology - Coventry

Thank you for sharing your review. We're sorry to hear about your experience. Please feel free to email us at social.media.complaints@sofology.co.uk with your review and account details, if there is anything we can help with.

Valutata 5 stelle su 5

the overall experience of shopping in…

the overall experience of shopping in sofology where you can actually look around with out being pestered, andf when you do require assistance the team are very product savvy and great experience.

31 gennaio 2026
Logo di Sofology - Coventry

Risposta di Sofology - Coventry

Thank you for this amazing review :-)

Valutata 5 stelle su 5

Good experience

Staff was did a very good job and experience was perfect. Jessica had a very good marketing skills.It won me over I could not leave the store to check out other stores as planned.
Though item was suitable.

28 gennaio 2026
Logo di Sofology - Coventry

Risposta di Sofology - Coventry

We are please that you chose Sofology Oluremi, thank you

Valutata 5 stelle su 5

The lady was very helpful and told me…

The lady was very helpful and told me everything I wanted to know

2 febbraio 2026
Logo di Sofology - Coventry

Risposta di Sofology - Coventry

Hi there, great to hear you found our staff to be so helpful during your visit to Sofology. Thanks for taking the time to leave a review.

Valutata 5 stelle su 5

Great service

Great service

1 febbraio 2026
Logo di Sofology - Coventry

Risposta di Sofology - Coventry

Hi there, thank you very much for your review. We're pleased that you are happy with the service at Sofology. Have a great day 😊

Valutata 5 stelle su 5

Wendy was wonderful

Wendy was wonderful. Not pushy but exlained the sales process really well

28 gennaio 2026
Logo di Sofology - Coventry

Risposta di Sofology - Coventry

Thank you for awarding us 5 stars Ms Allen!

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