Sofology - Brent Cross Recensioni 

2808
TrustScore 5 su 5

4,8

Unit A, Brent Cross Retail Park, Tiling Road, NW2 1LS London, GB


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Scopri cosa dicono le persone

Valutata 5 stelle su 5

Great experience and great customer service. We visited three times and each time we had the best welcome from Jimmy. On our third visit Ahmed guided us with all necessary advice. Jimmy’s knowledge wa... Leggi di più

L'azienda ha risposto

Valutata 5 stelle su 5

​We received outstanding customer service from the team at Sofology Brent Cross. From the moment we entered, we were greeted promptly and looked after by the friendly staff. Their guidance was invalua... Leggi di più

L'azienda ha risposto

Valutata 5 stelle su 5

Babil/Babul Ahmed was extremely helpful and stayed patient throughout. Even when his shift had ended, he didn’t rush the process or show any frustration. He explained the care cleaning and extras a... Leggi di più

L'azienda ha risposto

Valutata 5 stelle su 5

I had a great experience shopping at this store. The salesperson was available when we had questions, but never made us feel pressured to buy anything. I appreciated being able to browse at my own pac... Leggi di più

L'azienda ha risposto


Dettagli dell'azienda

  1. Negozio di divani
  2. Accessori per mobili
  3. Negozio di mobili
  4. Negozio di casalinghi
  5. Negozio di arredamenti per salotti
  6. Negozio di fodere e rivestimenti

Scritti dall'azienda

At Sofology, our mission is to help you feel at home on a sofa you love. That’s why we work differently. Each and every one of our exclusive sofas is built with comfort, style and durability in mind. We use the best materials and craftsmanship to ensure that you can relax in complete comfort, in your favourite place. www.sofology.co.uk


Informazioni di contatto

  • Unit A, Brent Cross Retail Park, Tiling Road, NW2 1LS, London, Regno Unito

4,8

Eccellente

TrustScore 5 su 5

3K recensioni

5 stelle
4 stelle
3 stelle
2 stelle
1 stella

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4,8

Tutte le recensioni

(2808)

18.643 recensioni negli ultimi 12 mesi

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Su Trustpilot, le aziende non possono offrire incentivi o pagare per nascondere le recensioni. Le recensioni sono le opinioni dei singoli utenti e non di Trustpilot. Leggi di più

Valutata 5 stelle su 5

Sale assistant

Sale assistant, great personally and very helpful

28 novembre 2025
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Risposta di Sofology - Brent Cross

Hi there, thank you very much for your review. We're pleased that you are happy with the service at Sofology. Have a great day 😊

Valutata 5 stelle su 5

Good experience

Jay was very nice and he explained everything to us in details

28 novembre 2025
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Risposta di Sofology - Brent Cross

Thanks for your review Mr Boci. We hope you found the perfect sofa! 😊

Valutata 5 stelle su 5

Exceptional Service from Jimmy Made All the Difference

I recently purchased a sofa and had an outstanding experience, thanks to the exceptional help from Jimmy. From the start, Jimmy took the time to go through all the options with us. He patiently explained the different styles, fabrics, sizes, and features, making sure we found exactly the right sofa for our needs.
Jimmy listened carefully to what we wanted and guided us to the perfect sofa that matched both our style and practical requirements. On top of helping us find the right piece, he worked hard to get us a great deal, ensuring we received excellent value for our purchase.
Jimmy’s professionalism, attention to detail, and commitment to customer service made the entire process smooth and enjoyable. He truly went above and beyond to make sure we were completely satisfied. I would highly recommend working with Jimmy to anyone shopping for furniture. His knowledge and personalized service make all the difference.

22 novembre 2025
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Risposta di Sofology - Brent Cross

Thank you so much for your wonderful review! We’re thrilled to hear that Jimmy helped you find the perfect sofa. Your kind words about his professionalism and service mean a lot, and we’ll be sure to pass them on to him.

Enjoy your new sofa, and thank you for choosing us! 💛

Valutata 5 stelle su 5

Raza was amazing

Raza was amazing! He was so helpful and patient and talked us through every little thing to make our perfect sofa. We are so excited for it to arrive and are so thankful for his advice and kindness.

23 novembre 2025
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Risposta di Sofology - Brent Cross

Thank you for sharing your feedback! We’re delighted to hear about your positive experience with Raza at Sofology Brent Cross. It’s great that he helped you find your perfect sofa with patience and thoroughness. We hope your new sofa brings you comfort and joy for years. If you have any questions or need assistance, please reach out.

Valutata 5 stelle su 5

We had a lovely experience with our…

We had a lovely experience with our costumer service. She gave us so much advice and information and made the process very smooth. I really appreciate her help and patience with me and my family.

18 novembre 2025
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Risposta di Sofology - Brent Cross

Hi there, thank you very much for your review. We're pleased that you are happy with the service at Sofology. Have a great day 😊

Valutata 5 stelle su 5

Raza was incredible

Raza was incredible. He guided us through the best sofa configuration for our space and personalised the choice based on our needs. Highly recommend!

16 novembre 2025
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Risposta di Sofology - Brent Cross

Hi there, thank you very much for your review. We're pleased that you are happy with the service at Sofology. Have a great day 😊

Valutata 5 stelle su 5

The customer Service from Jimmy was…

The customer Service from Jimmy was amazing. He answered all my questions was extremely patient and helpful. With the help from him I know I picked the right sofa.

15 novembre 2025
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Risposta di Sofology - Brent Cross

Hi there, it sounds like a 10/10 experience in the store here! We are thrilled to hear about it! Thank you for the feedback.

Valutata 5 stelle su 5

Staff were friendly and welcoming

Staff were friendly and welcoming, no t pushy for us to buy and showed interest in our thoughts. Good choice and designs.

13 novembre 2025
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Risposta di Sofology - Brent Cross

Hi there, thank you so much for your review. We're pleased to hear you found the team friendly in store. We hope you found the perfect sofa! Have a great day 😊

Valutata 5 stelle su 5

Excellent service

Excellent service. The staff were very helpful all the way through and weren't trying the hard sell on us. They allowed us time to look through the different options and come to our own conclusions. Clearly high quality options when compared to the other retailers we went to.

16 novembre 2025
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Risposta di Sofology - Brent Cross

Hi, thank you so much for your review. We're pleased that you're happy with the service and that you found the process hassle-free! Have a great day 😊

Valutata 5 stelle su 5

Good product

Good product, great customer service

16 novembre 2025
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Risposta di Sofology - Brent Cross

Hi there, thank you for taking the time to leave a 5-star review. It's great to hear feedback like this!

Valutata 5 stelle su 5

Excellent experience

Raza was really, personable, helpful and really knew his stuff. We ending up buying exactly what we were looking for and we are chuffed with our purchase. Big thank you to Raza and Sofology 🙂

16 novembre 2025
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Risposta di Sofology - Brent Cross

Hi there, thank you very much for your review. We're pleased that you are happy with the service provided by Raza. Have a great day 😊

Valutata 5 stelle su 5

Amazing service from Jimmy at Brent…

Amazing service from Jimmy at Brent Cross. He was very patient and answered my parents questions, very helpful.

15 novembre 2025
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Risposta di Sofology - Brent Cross

Hi there, thank you for taking the time to leave a 5-star review!😊

Valutata 4 stelle su 5

Good choice and helpful staff

My husband and I visited recently as were looking for accent chairs. I had already found the one on the website that I wanted my husband to try. The staff member was helpful though I did all the selling to my husband 😂 We were treated respectfully and with patience. Had there been some tea/coffee available/offered I’d have given 5 stars.

10 novembre 2025
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Risposta di Sofology - Brent Cross

Hi there, thanks for taking the time to leave a 4-star review, it's great to hear feedback like this!

Valutata 1 stelle su 5

I phone the sale team and was conned in…

I phone the sale team and was conned in two buy leather kit at 64 pound and was one ,im trying to get my money back and get something i would

19 ottobre 2025
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Risposta di Sofology - Brent Cross

Hi, thank you for sharing your review. We’re sorry to hear about your experience. If there’s anything we can assist you with, please feel free to email us at social.media.complaints@sofology.co.uk

Valutata 5 stelle su 5

Jimmy was very polite and helpful very…

Jimmy was very polite and helpful very much appreciated 5 star service :)

11 novembre 2025
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Risposta di Sofology - Brent Cross

Hi there, thank you for your review. Another great review for Jimmy, we will make sure to pass this on! Have a nice day.

Valutata 5 stelle su 5

Great Service

We bought some new sofas from Sofology in Brent Cross today. We were very well looked after by Raza who was extremely knowledgeable and very patient, allowing us as much time as we needed to make the right choices. We are returning customers as the furniture is high quality and there is always a great range of products in the store.

11 novembre 2025
Logo di Sofology - Brent Cross

Risposta di Sofology - Brent Cross

Hi there, thank you very much for your review. We're pleased that you are happy with the service provided by Raza. Have a great day 😊

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