Sofology - Brent Cross Recensioni 2793

TrustScore 5 su 5

4,8

Unit A, Brent Cross Retail Park, Tiling Road, NW2 1LS London, GB


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Scopri cosa dicono le persone

Valutata 5 stelle su 5

Raza provided excellent customer service - he’s very knowledgeable on different styles and provides good advice in helping you make the right choice. Thanks for your service.

L'azienda ha risposto

Valutata 5 stelle su 5

I've only ordered the sofa so will update upon delivery (15 weeks) but the ordering process was so simple. Raza at the Brent Cross store was really helpful and talked us through every step, making sur... Leggi di più

L'azienda ha risposto

Valutata 5 stelle su 5

Our advisor was very knowlegable about the sofa suite we bought. He was not pushy and our final decision was made in a calm and timely manner. We are very satisfied with the purchase we have made to... Leggi di più

L'azienda ha risposto

Valutata 5 stelle su 5

From the moment my daughter & myself entered Sofology at Brent Cross we felt comfortable. We were left to walk around looking at was available without being bothered but we knew staff were there whe... Leggi di più

L'azienda ha risposto


Dettagli dell'azienda

  1. Negozio di divani
  2. Accessori per mobili
  3. Negozio di mobili
  4. Negozio di casalinghi
  5. Negozio di arredamenti per salotti
  6. Negozio di fodere e rivestimenti

Scritti dall'azienda

At Sofology, our mission is to help you feel at home on a sofa you love. That’s why we work differently. Each and every one of our exclusive sofas is built with comfort, style and durability in mind. We use the best materials and craftsmanship to ensure that you can relax in complete comfort, in your favourite place. www.sofology.co.uk


Informazioni di contatto

  • Unit A, Brent Cross Retail Park, Tiling Road, NW2 1LS, London, Regno Unito

4,8

Eccellente

TrustScore 5 su 5

3K recensioni

5 stelle
4 stelle
3 stelle
2 stelle
1 stella

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Valutata 5 stelle su 5

Such an amazing experience

Such an amazing experience. Friendly and helpful. Will be coming back for future purchases

18 maggio 2026
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Risposta di Sofology - Brent Cross

Thanks for this fabulous review. We appreciate you sharing it with others!

Valutata 5 stelle su 5

Good experience

The staff help us all the time. Good communication with the staff we made the deal.

12 maggio 2026
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Risposta di Sofology - Brent Cross

Thanks for this fabulous review. We appreciate you sharing it with others!

Valutata 5 stelle su 5

Excellent Customer Service…

Raza provided excellent customer service - he’s very knowledgeable on different styles and provides good advice in helping you make the right choice.

Thanks for your service.

4 maggio 2026
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Risposta di Sofology - Brent Cross

Hi there, thank you for your review. Another great review for Raza, we will make sure to pass this on! Have a nice day.

Valutata 1 stelle su 5

Everything was good until the order was…

Everything was good until the order was placed. Sasan helped us out for hours and was very attentive 10/10. Ended up paying an additional £350 to change the colour of the sofa’s which had NOT gone into production. Then when I said il just cancel and order again, I was told that I’m not allowed to cancel and I MUST take delivery of my order. It’s a shame because everything was all good until companies feel they can say what they want to get their way. I’m fine I gave the £350 anyways but you will also get your well deserved 1 star 🫱🏼‍🫲🏽

3 maggio 2026
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Risposta di Sofology - Brent Cross

Hi Pedram, we are sorry that you are unhappy. We do make it clear in our terms and conditions that any changes are chargable after 48 hours. We are confident that you will be happy with the furniture once it is delivered to your home.

Valutata 5 stelle su 5

Jimi was a great help

Jimi was a great help, helped us pick the right sofa for our home, explained everything and assisted us to make sure it would fit in our space

4 maggio 2026
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Risposta di Sofology - Brent Cross

Hi there, thank you for your review. Another great review for Jimi, we will make sure to pass this on! Have a nice day.

Valutata 5 stelle su 5

Good explanation

Good explanation, showing us the differences and give us a good advise.

26 aprile 2026
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Risposta di Sofology - Brent Cross

Thank you for awarding us 5 stars Mariam.

Valutata 5 stelle su 5

Great experience

Great experience. Jimmy was helpful and explained everything. Thanks

26 aprile 2026
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Risposta di Sofology - Brent Cross

Thank you for awarding us 5 stars Junhaie!

Valutata 4 stelle su 5

Mariana - Expert (Brent Cross) Sofology

My experience with the Sofology team—particularly Mariana—was exceptional. She was personable and incredibly patient with my detailed and specific queries. I felt completely confident that I was speaking with an experienced and knowledgeable expert. Her support made my decision easy.

12 aprile 2026
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Risposta di Sofology - Brent Cross

Hi there, thank you for taking the time to leave a 5-star review!😊

Valutata 5 stelle su 5

Our advisor was very knowlegable about…

Our advisor was very knowlegable about the sofa suite we bought. He was not pushy and our final decision was made in a calm and timely manner. We are very satisfied with the purchase we have made together with his assistance

19 aprile 2026
Logo di Sofology - Brent Cross

Risposta di Sofology - Brent Cross

Thanks for this fabulous review. We appreciate you sharing it with others!

Valutata 5 stelle su 5

Service was great and staff is so…

Service was great and staff is so talkative

17 aprile 2026
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Risposta di Sofology - Brent Cross

Hi there, thank you very much for your review. We're pleased that you are happy with the service at Sofology. Have a great day 😊

Valutata 5 stelle su 5

Quality furniture and exceptional…

Quality furniture and exceptional service from the staff. Thank you to Jimmy for providing this. I will definitely go back to get more pieces.

16 aprile 2026
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Risposta di Sofology - Brent Cross

Hi there, thank you very much for your review. We're pleased that you are happy with the service provided by Jimmy. Have a great day 😊

Valutata 5 stelle su 5

Friendly

Friendly , pleasant to deal with and quick to identify my requirements.
Thank you

15 aprile 2026
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Risposta di Sofology - Brent Cross

Hi there, thank you so much for your review. We're pleased to hear you found the team friendly in store. We hope you found the perfect sofa! Have a great day 😊

Valutata 4 stelle su 5

Great job 👏

We are very happy with the service.

15 aprile 2026
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Risposta di Sofology - Brent Cross

Hi there, thanks for taking the time to leave a 4-star review, it's great to hear feedback like this!

Valutata 5 stelle su 5

Saif ullah is an amazing representative

Flawless experience start to finish. Saif ullah looked after me and my family made us feel welcome to the store. He went ahead and gave strong recommendations on certain selections and also assisted me in purchasing a footstool on the show floor.
I definitely recommend paying a visit to Sofology Brent cross you will not be disappointed.

11 aprile 2026
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Risposta di Sofology - Brent Cross

We are really grateful for your kind words and for taking the time to share your experience. Thank you so much!

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