Sofology - Brent Cross Recensioni 

2810
TrustScore 5 su 5

4,8

Unit A, Brent Cross Retail Park, Tiling Road, NW2 1LS London, GB


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Scopri cosa dicono le persone

Valutata 5 stelle su 5

Great experience and great customer service. We visited three times and each time we had the best welcome from Jimmy. On our third visit Ahmed guided us with all necessary advice. Jimmy’s knowledge wa... Leggi di più

L'azienda ha risposto

Valutata 5 stelle su 5

​We received outstanding customer service from the team at Sofology Brent Cross. From the moment we entered, we were greeted promptly and looked after by the friendly staff. Their guidance was invalua... Leggi di più

L'azienda ha risposto

Valutata 5 stelle su 5

Babil/Babul Ahmed was extremely helpful and stayed patient throughout. Even when his shift had ended, he didn’t rush the process or show any frustration. He explained the care cleaning and extras a... Leggi di più

L'azienda ha risposto

Valutata 5 stelle su 5

I had a great experience shopping at this store. The salesperson was available when we had questions, but never made us feel pressured to buy anything. I appreciated being able to browse at my own pac... Leggi di più

L'azienda ha risposto


Dettagli dell'azienda

  1. Negozio di divani
  2. Accessori per mobili
  3. Negozio di mobili
  4. Negozio di casalinghi
  5. Negozio di arredamenti per salotti
  6. Negozio di fodere e rivestimenti

Scritti dall'azienda

At Sofology, our mission is to help you feel at home on a sofa you love. That’s why we work differently. Each and every one of our exclusive sofas is built with comfort, style and durability in mind. We use the best materials and craftsmanship to ensure that you can relax in complete comfort, in your favourite place. www.sofology.co.uk


Informazioni di contatto

  • Unit A, Brent Cross Retail Park, Tiling Road, NW2 1LS, London, Regno Unito

4,8

Eccellente

TrustScore 5 su 5

3K recensioni

5 stelle
4 stelle
3 stelle
2 stelle
1 stella

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4,8

Tutte le recensioni

(2810)

18.701 recensioni negli ultimi 12 mesi

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Su Trustpilot, le aziende non possono offrire incentivi o pagare per nascondere le recensioni. Le recensioni sono le opinioni dei singoli utenti e non di Trustpilot. Leggi di più

Valutata 5 stelle su 5

Jimmy was very polite and helpful very…

Jimmy was very polite and helpful very much appreciated 5 star service :)

11 novembre 2025
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Risposta di Sofology - Brent Cross

Hi there, thank you for your review. Another great review for Jimmy, we will make sure to pass this on! Have a nice day.

Valutata 5 stelle su 5

Great Service

We bought some new sofas from Sofology in Brent Cross today. We were very well looked after by Raza who was extremely knowledgeable and very patient, allowing us as much time as we needed to make the right choices. We are returning customers as the furniture is high quality and there is always a great range of products in the store.

11 novembre 2025
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Risposta di Sofology - Brent Cross

Hi there, thank you very much for your review. We're pleased that you are happy with the service provided by Raza. Have a great day 😊

Valutata 5 stelle su 5

Great customer service and buying experience

Went to Sofology Brent Cross to look for our sofas after a refurb. Raza looked after us incredibly well, wasn’t forceful and made sure we had all the information before deciding on what to go for. Would recommend Sofology purely based on his customer service.

8 novembre 2025
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Risposta di Sofology - Brent Cross

Hi there, thank you so much for your review. We're pleased that you're happy with the service and that you would recommend us! Have a great day 😊

Valutata 5 stelle su 5

The staff who served us are very great

The staff who served us are very helpful and polite.
I was very grateful for their help

9 novembre 2025
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Risposta di Sofology - Brent Cross

Hi there, thank you for taking the time to leave a 5-star review!😊

Valutata 4 stelle su 5

Highly recommend! Quality products.

I would recommend this branch of Sofology. The staff are knowledgeable, friendly and all willing to help. I found what I was looking for and anything I wasn't sure about was dealt with.
My only negative is that there are no discounts and no freebies to entice customers to spend more or seal the deal.

8 novembre 2025
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Risposta di Sofology - Brent Cross

Hi there, thanks for taking the time to leave a 4-star review, it's great to hear feedback like this!

Valutata 5 stelle su 5

Sajjad Was brilliant

Sajjad Was brilliant. He was incredibly informative and was caring and interactive with our daughter. We are very happy with our purchase and look forward to receiving it.

8 novembre 2025
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Risposta di Sofology - Brent Cross

Hi there, thank you for your review. Another great review for Sajjad, we will make sure to pass this on! Have a nice day.

Valutata 5 stelle su 5

A good customer service

Very good customer service, and experienced staff.

27 ottobre 2025
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Risposta di Sofology - Brent Cross

Hi there, thank you very much for your review. We're pleased that you are happy with the service at Sofology. Have a great day 😊

Valutata 4 stelle su 5

Philip was amazing and so helpful

Philip was amazing and so helpful. Made the experience very exciting and funny.

4 novembre 2025
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Risposta di Sofology - Brent Cross

Hi there, thank you for your review. Another great review for Philip, we will make sure to pass this on! Have a nice day.

Valutata 5 stelle su 5

Mariana was very knowledgeable and…

Mariana was very knowledgeable and helpful from start to finish. She helped us make the best decision that suited our needs.

7 novembre 2025
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Risposta di Sofology - Brent Cross

Hi there, thank you very much for your review. We're pleased that you are happy with the service at Sofology. Have a great day 😊

Valutata 5 stelle su 5

A Lovely Shopping Experience

From the moment my daughter & myself entered Sofology at Brent Cross we felt comfortable. We were left to walk around looking at was available without
being bothered but we knew staff were there when required. Once we had made the decision of what we wanted Sajjad was very helpful answering all our questions & guiding us though the purchase with ease. Sajjad was a very a happy person & nothing was to much trouble

1 novembre 2025
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Risposta di Sofology - Brent Cross

Hello, We are very pleased to hear that you have had a great experience while visiting our store. Thank you for taking the time to give us your feedback. 😊

Valutata 5 stelle su 5

Warm welcome.recliner chair

Warm welcome.recliner chair. All workings of the .chair explained.looking forward . Thanks to Philip for his time

27 ottobre 2025
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Risposta di Sofology - Brent Cross

Hi there, thank you very much for your review. We're pleased that you are happy with the service provided by Philip. Have a great day 😊

Valutata 5 stelle su 5

Great customer service from the team…

Great customer service from the team especially Mariana who was very patient and took time to explain everything to us very clearly

1 novembre 2025
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Risposta di Sofology - Brent Cross

Hi there, thank you for your review. Another great review for Mariana, we will make sure to pass this on! Have a nice day.

Valutata 5 stelle su 5

Great experience

Marina was really helpful and explained everything to me fully.

31 ottobre 2025
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Risposta di Sofology - Brent Cross

Thank you for sharing your experience :-)

Valutata 5 stelle su 5

We had such a great experience as the…

We had such a great experience as the assitance called Raja was really good . He helped us with choosing and advising the sizes and colour and made it easily for us to make decision straight . Excellent service

2 novembre 2025
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Risposta di Sofology - Brent Cross

Hi there, it sounds like a 10/10 experience in the store here! We are thrilled to hear about it! Thank you for the feedback.

Valutata 5 stelle su 5

Marianna at Brent Cross! AMAZING!

Marianna at Sofology at Brent Cross is incredible! The most friendliest and passionate customer service we could possibly have ever received. From the initial “good morning” and smile all the way to ordering our sofas - 10/10! Everything was so easy. Marianna took time to make sure we picked the right sofa and optional extras before confirming the order. Even showing us similar ones to the one we first picked, in case we preferred them. We are now sofology customers for life. Thank you Marianna!
Store had so many amazing and comfortable options. So many fabrics and colours. So many shapes and sizes. Beyond spoilt for choice. Cannot wait for our sofa to arrive now. Thank you!

1 novembre 2025
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Risposta di Sofology - Brent Cross

Hi there, it sounds like a 10/10 experience in the store here! We are thrilled to hear about it! Thank you for the feedback.

Valutata 5 stelle su 5

Raza was excellent

Raza was excellent, explained everything in detail. Answered all the questions I had.

1 novembre 2025
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Risposta di Sofology - Brent Cross

Hi there, it sounds like a 10/10 experience in the store here! We are thrilled to hear about it! Thank you for the feedback.

Valutata 5 stelle su 5

Sajj was really good

31 ottobre 2025
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Risposta di Sofology - Brent Cross

Hi there, it sounds like a 10/10 experience in the store here! We are thrilled to hear about it! Thank you for the feedback.

Valutata 5 stelle su 5

Very helpful and professional staff

from beginning to end professional customer care.
Everything was explained from A to Z
Thanks a lot

28 ottobre 2025
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Risposta di Sofology - Brent Cross

Hi there, it sounds like a 10/10 experience in the store here! We are thrilled to hear about it! Thank you for the feedback.

Valutata 5 stelle su 5

Excellent assistance from Jimmy

We had excellent assistance from Jimmy - he was both helpful and informative. We were able to purchase the sofa there and then!

26 ottobre 2025
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Risposta di Sofology - Brent Cross

Hi there, thank you very much for your review. We're pleased that you are happy with the service at Sofology. Have a great day 😊

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