Sofology - Brent Cross Recensioni 2793

TrustScore 5 su 5

4,8

Unit A, Brent Cross Retail Park, Tiling Road, NW2 1LS London, GB


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Scopri cosa dicono le persone

Valutata 5 stelle su 5

Raza provided excellent customer service - he’s very knowledgeable on different styles and provides good advice in helping you make the right choice. Thanks for your service.

L'azienda ha risposto

Valutata 5 stelle su 5

I've only ordered the sofa so will update upon delivery (15 weeks) but the ordering process was so simple. Raza at the Brent Cross store was really helpful and talked us through every step, making sur... Leggi di più

L'azienda ha risposto

Valutata 5 stelle su 5

Our advisor was very knowlegable about the sofa suite we bought. He was not pushy and our final decision was made in a calm and timely manner. We are very satisfied with the purchase we have made to... Leggi di più

L'azienda ha risposto

Valutata 5 stelle su 5

From the moment my daughter & myself entered Sofology at Brent Cross we felt comfortable. We were left to walk around looking at was available without being bothered but we knew staff were there whe... Leggi di più

L'azienda ha risposto


Dettagli dell'azienda

  1. Negozio di divani
  2. Accessori per mobili
  3. Negozio di mobili
  4. Negozio di casalinghi
  5. Negozio di arredamenti per salotti
  6. Negozio di fodere e rivestimenti

Scritti dall'azienda

At Sofology, our mission is to help you feel at home on a sofa you love. That’s why we work differently. Each and every one of our exclusive sofas is built with comfort, style and durability in mind. We use the best materials and craftsmanship to ensure that you can relax in complete comfort, in your favourite place. www.sofology.co.uk


Informazioni di contatto

  • Unit A, Brent Cross Retail Park, Tiling Road, NW2 1LS, London, Regno Unito

4,8

Eccellente

TrustScore 5 su 5

3K recensioni

5 stelle
4 stelle
3 stelle
2 stelle
1 stella

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Valutata 5 stelle su 5

What I was looking for

On visit to Sofolog found exactly the sofa I was looking for, although first seeing sofas online nothing compares to seeing and trying out sofas. Staff very helpful and good at answering my questions. Price and quality of goods excellent. Great service.

7 aprile 2026
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Risposta di Sofology - Brent Cross

We are really grateful for your kind words and for taking the time to share your experience. Thank you so much!

Valutata 5 stelle su 5

Dealing with the staff member was…

Dealing with the staff member was really enjoyable and information was given and guidance to how to measure and the fabric down to the colour very helpfull and felt comfortable with the sales asisstant

2 aprile 2026
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Risposta di Sofology - Brent Cross

We are really grateful for your kind words and for taking the time to share your experience. Thank you so much!

Valutata 4 stelle su 5

Mr Malinga

Yesi had a great experience and I am even happy that it will be delivered early that anticipated

1 aprile 2026
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Risposta di Sofology - Brent Cross

Hi there, thanks for taking the time to leave a 4-star review, it's great to hear feedback like this!

Valutata 3 stelle su 5

No one update on product since purchase…

No one update on product since purchase Herve

10 gennaio 2026
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Risposta di Sofology - Brent Cross

Hi there, we are disappointed to hear that you might not have had the best experience. If you do need to discuss this further, please do not hesitate to email us with your order and review details over at social.media.complaints@sofology.co.uk and we'll be happy to take a look.

Valutata 5 stelle su 5

First class customer service from Store…

First class customer service from Store Manager, Sasan. Friendly, knowledgeable and explained everything clearly.

18 marzo 2026
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Risposta di Sofology - Brent Cross

Hi there, thank you for your review. Another great review for Sasan, we will make sure to pass this on! Have a nice day.

Valutata 5 stelle su 5

Personal and friendly customer services

The customer assistant was able to give all the technical details and different options available in a patient and friendly manner. It felt like the sofa we discussed was so right for our requirements and we left with great satisfaction with our purchase. In all a great experience!

21 marzo 2026
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Risposta di Sofology - Brent Cross

Hi there, thank you so much for your review. We're pleased to hear you found the team friendly in store. We hope you found the perfect sofa! Have a great day 😊

Valutata 5 stelle su 5

Amazing experience at the Sofology…

Amazing experience at the Sofology Brent Cross, very friendly team members, especially Mariana. She helped me to choose the right sofa and explained how the leather care works; I wasn't planning to get the leather kit but I changed my mind after talking to her.

20 marzo 2026
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Risposta di Sofology - Brent Cross

Hi there, thank you very much for your review. We're pleased that you are happy with the service provided by Mariana. Have a great day 😊

Valutata 5 stelle su 5

Friendly, Helpful and Professional Service

We had a wonderful experience at Sofology thanks to Mariana. She was incredibly helpful throughout our purchase, taking the time to guide us through all the options without ever making us feel rushed or pressured.

Mariana was so lovely and friendly, which made the whole process enjoyable and stress-free. Her warm and approachable manner, combined with her knowledge and professionalism, made a big difference. We’re very grateful for her help and would highly recommend asking for Mariana if you visit Sofology!

17 marzo 2026
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Risposta di Sofology - Brent Cross

We are really grateful for your kind words and for taking the time to share your experience. Thank you so much!

Valutata 5 stelle su 5

Mariana’s Exceptional Customer Service

My husband and I recently visited Sofology to look for a new sofa, and we had such a wonderful experience thanks to MARIANA.
From the moment we arrived, she was incredibly warm, kind, and welcoming. MARIANA was extremely knowledgeable and knew every detail about the products, materials, and options available. She took the time to explain everything clearly and answered all of our questions with confidence and patience, which made the whole process feel easy and enjoyable.
What we appreciated most was how patient and helpful she was while we took our time deciding. We never felt rushed or pressured at all. Her positive attitude and genuine care for helping us find the right sofa really stood out.
Thanks to MARIANA’s expertise and guidance, we felt completely confident in choosing our sofa and left the store very happy with our purchase. She provided truly excellent customer service, and we are very grateful for her help.

13 marzo 2026
Non scritta su invito
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Risposta di Sofology - Brent Cross

Hi there, thank you for your review. Another great review for Mariana, we will make sure to pass this on! Have a nice day.

Valutata 5 stelle su 5

Friendly and knowledgeable sales staff

Friendly and knowledgeable sales staff. Good overall experience. Not pushy.

15 marzo 2026
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Risposta di Sofology - Brent Cross

Hi there, it sounds like a 10/10 experience in the store here! We are thrilled to hear about it! Thank you for the feedback.

Valutata 5 stelle su 5

Lovely sales man .

Lovely sales man .. very pleased with the standard

15 marzo 2026
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Risposta di Sofology - Brent Cross

Thanks for this fabulous review. We appreciate you sharing it with others!

Valutata 5 stelle su 5

Jimmy at Brent Cross store was super…

Jimmy at Brent Cross store was super knowledgeable about the range of products available. We were very specific with our requirements and he was able to quickly shortlist two choices for us to consider. We were impressed by his level of professionalism.

14 marzo 2026
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Risposta di Sofology - Brent Cross

Hi there, it sounds like a 10/10 experience in the store here! We are thrilled to hear about it! Thank you for the feedback.

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