Sofology - Brent Cross Recensioni 2793

All good. Friendly and helpful staff with no heavy sale. Allowed to browse freely.

The staff at Brent Cross took tine to help us match the sofa fabric and colour with the paint and carpet sample we had, and helped us choose the correct sofas to suit our room. At no time did we feel under pressure to buy, and there was no hard sell from the staff.

Sales assistant excellent

The 2 managers, Halel and Saj, helped us all the way

Mariana was excellent in assisting us help choose the entire package for our sofa

Great experience detailed information about my purchase from Mariana

Lied too when ordering the sofa, then it takes 3 days to get a response after contacting, while the staff are friendly on the phone there hands are tied unfortunately

Staff member was very polite and friendly. Made sure that I had all the measurements correct and gave me alternatives and explained everything to me in great detail! Very welcoming experience

I had a great experience here choosing a new sofa. The staff were friendly and I didn’t feel any pressure to buy. Raza introduced himself and then left me to browse alone which was much appreciated. Once I had settled on a sofa, Raza’s knowledge of the product was invaluable and helped me to decide on colour, size etc… in a fraction of the time it would have taken me to decide on my own. I highly recommend the Brent Cross Sofology store. Amazing Sofas and great staff. Thank you Raza!

Great experience at Brent Cross Sofology. Really good selection of sofas and helpful sales people who aren’t pushy.
Jay was really friendly and helpful when it came to placing our order.
Looking forward to receiving our Sofas in due course.

Extraordinary service with an interest in ensuring satisfaction and not just selling a sofa. Definitely recommend talking to Raza

It was quite pleasant and informative visit with Mariana. She explained patiently everything and answered all our questions. We placed the order at the end without feeling pressured.

Philip was very helpful and honest with us regarding our choice of sofas.

If it wasn’t for Raz I wouldn’t have brought from this place he helped me choose the right sofa for my family

Philip was brilliant, knowledgeable and a lovely person to converse with. He made us at ease and gave us amazing advice. He'll be a loss to the company but he deserves a brilliant retirement. Wish him all the best for the future. Thanks for all of your help.

Very knowledgable staff we have been welcomed and took step by step presentation until we are satisfied

Good evening, I still haven't received my armchairs. Have you been away for three weeks?

I've only ordered the sofa so will update upon delivery (15 weeks) but the ordering process was so simple. Raza at the Brent Cross store was really helpful and talked us through every step, making sure we clearly understood everything. He's a very personable guy and contributed to us buying from Sofology, having visited every sofa shop for weeks in the pursuit of "the one" (which ended up being the Adler). Really looking forward to receiving our sofa now, hopefully the wait will be worth it.

Amazing service Rafa you are great. Thank you

Service was excellent. Mariana was very helpful and did help us choose the right sofa.