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Valutata 5 stelle su 5

Ordered, paid, shipped, delivered, no dramas. Just the way it should be, comms were excellent at every stage, no spam (yet). The speaker was also £20 cheaper even than Amazon, so another plus. I would... Leggi di più

L'azienda ha risposto

Valutata 5 stelle su 5

I recently ordered a turntable and speakers from smart home.absolutely fantastic item £50 cheaper than there rivals for the exact same items. cannot rave about this company enough from the moment I o... Leggi di più

L'azienda ha risposto

Valutata 5 stelle su 5

I bought some normal3 earbuds from smarthomesounds and recieved a £10 discount for signing up which was very good. The earbuds arrive a couple of days after they were ordered in perfect condition. The... Leggi di più

L'azienda ha risposto

Valutata 5 stelle su 5

Upon arrival I was greeted by a huge smile and very polite welcome . After a fantastic flat white I was invited to listen to some different systems in a very modern sound proof room this maximized my... Leggi di più

L'azienda ha risposto

Dettagli dell'azienda

  1. Negozio di elettronica

Informazioni fornite da varie fonti esterne

Smart Home Sounds are experts in Sonos. Our trained team can help you select the system that is right for you. Once you have chosen your system, we can help you with the setup​ and configuration of your Sonos product


Informazioni di contatto

4,9

Eccellente

TrustScore 5 su 5

1820 recensioni

5 stelle
4 stelle
3 stelle
2 stelle
1 stella

Ha risposto al 100% delle recensioni negative ricevute

Solitamente risponde entro 48 ore

Come questa azienda usa Trustpilot

Scopri come vengono raccolte, valutate e moderate le loro recensioni e valutazioni.

Su Trustpilot, le aziende non possono offrire incentivi o pagare per nascondere le recensioni. Le recensioni sono le opinioni dei singoli utenti e non di Trustpilot. Leggi di più

Valutata 5 stelle su 5

Walked into the store to a very welcome…

Walked into the store to a very welcome greeting and superbly knowledgeable staff. Rakesh took me through the Sonos range and guided me to buy the correct products for my needs and budget. Wonderful show room with lots to look at and they even let my son have a go on the racing simulator which he loved. Highly recommended and a pleasure to do business with. I’d much rather support a local business than buy online and the sale they had on gave me a better price than any online purchase.

16 dicembre 2025
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Risposta di Smarthomesounds

Hello Owen, thank you so much for this amazing review! We're so happy to hear Rakesh helped guide you through the Sonos range and we're so pleased to hear you loved the new shop! Thank you for being one of our valued customer - we look forward to welcoming you back at any time - SHS :D

Valutata 5 stelle su 5

I'd looked into adding to my Sonos collection

I'd looked into adding to my Sonos setup and this option gave me the flexibility to make it more versatile. With the option of Bluetooth, a line-in and voice control, the ERA 100 is a perfect compliment to my older Play 1's. Following making that decision, my next one was to choose where to purchase from. Smart Home Sounds were very competitive in their pricing, highly rated all over the net and delivered within one day.

1 dicembre 2025
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Risposta di Smarthomesounds

Hello Richard. Thank you so much for this excellent review! We're so glad we could have helped :) - SHS

Valutata 5 stelle su 5

Absolute Class

I have used SHS a number of times and found them to be a fantastic knowledgeable company that I would definitely recommend.

27 novembre 2025
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Risposta di Smarthomesounds

Hi Jon, thank you for being one of our valued customers and for such a lovely review! - SHS :D

Valutata 5 stelle su 5

Great record player

Great record player, delivery was prompt too. And like that we're supporting a British company too.

30 novembre 2025
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Risposta di Smarthomesounds

Hello Lewis, thank you for your lovely review and support! - SHS :D

Valutata 5 stelle su 5

Always a great service

Always a great service, ordered Saturday morning here by Sunday lunch time.

7 dicembre 2025
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Risposta di Smarthomesounds

Hello Paul, that's great news, thanks for such a lovely review! - SHS :D

Valutata 5 stelle su 5

Fabulous record player

Quick delivery helpful customer service.

Initial issue resolved promptly, great piece of kit with free add ons

5 dicembre 2025
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Risposta di Smarthomesounds

Thank you so much for this lovely review - we're glad we could have helped! - SHS :D

Valutata 5 stelle su 5

Best price I could find and with free…

Best price I could find and with free fast delivery. Came perfectly packaged. Whole process was super easy. Would happily use again

28 novembre 2025
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Risposta di Smarthomesounds

Thank you so much for this review Alex, we're glad you had a great experience from start to finish! - SHS :D

Valutata 5 stelle su 5

Fantastic online shop with great prices…

Fantastic online shop with great prices and first class service! Amelia has been amazing and answered all my queries and emails, which is much appreciated. Highly recommended and thank you again, Vincent

8 dicembre 2025
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Risposta di Smarthomesounds

Hello Vincent, thank you for your thoughtful review! We're so glad to hear you had a great experience - all the best SHS :)

Valutata 5 stelle su 5

Couldn’t believe it

Couldn’t believe it , ordered on the Saturday and delivered by Sunday morning before 11 am fantastic service

7 dicembre 2025
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Risposta di Smarthomesounds

Hello, thanks for this lovely review! We're so glad we could have helped :)

Valutata 5 stelle su 5

Awesome First Purchase

Good prices, prompt delivery, informative emails. I will definitely use Smart Home Sounds in the future.

26 novembre 2025
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Risposta di Smarthomesounds

Hello Peter, thank you so much for this wonderful review! We hope we can help again soon - SHS :D

Valutata 5 stelle su 5

great bundle at a great price(audio…

great bundle at a great price(audio technica turntable,edifier speakers)far exceeded my expectations,the base/treble control on the speakers is a game-changer and works -so very well.absolutely thrilled with the look and sound of my new set up.delivered in 2 days also.all round great experience!thank you.

28 novembre 2025
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Risposta di Smarthomesounds

Hi Paul, thank you for your lovely review! We're so glad to hear you're happy with the sound and we hope to help again soon :) - SHS

Valutata 1 stelle su 5

Avoid

Avoid!
After taking 3 days off work for arranged deliveries I still don’t have the TV I ordered. Incompetence at its best

3 dicembre 2025
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Risposta di Smarthomesounds

Thank you for taking the time to leave your feedback.

We’re genuinely sorry for the frustration this caused. Although your TV was still delivered within the expected timeframe, you were given delivery dates that weren’t kept - and that’s simply not acceptable.

The delivery itself & tracking is handled by a specialist third-party TV courier - & on this occasion they experienced an internal booking error which led to incorrect tracking being sent to you.

We completely agree this is not good enough, and we’ve raised a formal complaint with their management team as we expect far better on behalf of our customers.

We choose this courier because they are trusted by major TV brands and we pay a premium to use their service, so we’re just as disappointed as you that the experience did not reflect the standards we expect.

Thank you again for your feedback, and we’re sorry that this let you down. If there’s anything further we can help with, please let us know. - SHS

Valutata 5 stelle su 5

No hesitation recommending SmartHomeSounds

The customer service is fantastic, and the products on offer are always within range of the best prices on the internet. Add to this a multitude of different ways to pay for goods and you have a winning formula.

27 novembre 2025
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Risposta di Smarthomesounds

Hi Gary, thanks for the order and review, it's greatly appreciated.

Valutata 5 stelle su 5

Great price with introduction offer…

Great price with introduction offer making it even better ordered on a Saturday afternoon after the next day delivery time but still received on the Sunday (next day). I would highly recommend this company and will be using them again.

30 novembre 2025
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Risposta di Smarthomesounds

Thank you so much for taking the time to leave this review!

We’re really glad you were able to take advantage of the introductory offer - and even happier that your order arrived the very next day despite being placed after our cut-off time.

We truly appreciate the recommendation, and we look forward to helping you again whenever you need us! - SHS

Valutata 5 stelle su 5

Great Customer Service

Excellent advice regarding sound system enquiry through their online chat system and next day shipping. I had an issue with my DPD delivery so emailed them and they resolved immediately putting my mind at rest. Customer Service is ultimate for me so I won't shop anywhere else from now on, new TV required new year won't hesitate to use this business again.

22 novembre 2025
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Risposta di Smarthomesounds

We’re really pleased to hear you found our advice helpful on chat and that your order arrived quickly. I’m sorry again for the hiccup with DPD, but I’m glad we were able to get that sorted and put your mind at rest – that’s exactly the kind of service we aim for.

It means a lot that you value customer service - we can't wait to help again! - SHS :D

Valutata 5 stelle su 5

Bought several items from SHS all…

Bought several items from SHS all excellent quality and great price. Quick and efficient delivery

27 novembre 2025
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Risposta di Smarthomesounds

Hello Pat, thank you for this lovely review! We're so glad you had a great experience! SHS

Valutata 5 stelle su 5

Wonderful experience

Communication, professionalism, great technical knowledge, outstanding customer service. The finest products, I could go on…….

23 novembre 2025
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Risposta di Smarthomesounds

Hello, thank you so much for this amazing review! We hope to help again soon! - SHS :D

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