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Valutata 5 stelle su 5

Ordered, paid, shipped, delivered, no dramas. Just the way it should be, comms were excellent at every stage, no spam (yet). The speaker was also £20 cheaper even than Amazon, so another plus. I would... Leggi di più

L'azienda ha risposto

Valutata 5 stelle su 5

I bought some normal3 earbuds from smarthomesounds and recieved a £10 discount for signing up which was very good. The earbuds arrive a couple of days after they were ordered in perfect condition. The... Leggi di più

L'azienda ha risposto

Valutata 5 stelle su 5

I recently ordered a turntable and speakers from smart home.absolutely fantastic item £50 cheaper than there rivals for the exact same items. cannot rave about this company enough from the moment I o... Leggi di più

L'azienda ha risposto

Valutata 5 stelle su 5

Upon arrival I was greeted by a huge smile and very polite welcome . After a fantastic flat white I was invited to listen to some different systems in a very modern sound proof room this maximized my... Leggi di più

L'azienda ha risposto

Dettagli dell'azienda

  1. Negozio di elettronica

Informazioni fornite da varie fonti esterne

Smart Home Sounds are experts in Sonos. Our trained team can help you select the system that is right for you. Once you have chosen your system, we can help you with the setup​ and configuration of your Sonos product


Informazioni di contatto

4,9

Eccellente

TrustScore 5 su 5

1818 recensioni

5 stelle
4 stelle
3 stelle
2 stelle
1 stella

Ha risposto al 100% delle recensioni negative ricevute

Solitamente risponde entro 48 ore

Come questa azienda usa Trustpilot

Scopri come vengono raccolte, valutate e moderate le loro recensioni e valutazioni.

Su Trustpilot, le aziende non possono offrire incentivi o pagare per nascondere le recensioni. Le recensioni sono le opinioni dei singoli utenti e non di Trustpilot. Leggi di più

Valutata 5 stelle su 5

Fast delivery

Fast delivery with DPD, clearance item in perfect condition.

13 febbraio 2026
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Risposta di Smarthomesounds

Many thanks for your order with SHS!

Valutata 5 stelle su 5

Good layout of items to look at and buy…

Good layout of items to look at and buy the prices were very good and delivery times quick from payment to arrival my parcel arrived in a large box with two further boxes inside very well packaged and secure I was very satisfied with everything

18 febbraio 2026
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Risposta di Smarthomesounds

Hi Ronald, many thanks for the review - it's greatly appreciated!

If we can help again at any time, always feel free to keep in touch. Cheers, Team SHS.

Valutata 5 stelle su 5

Great Store

Informative YouTube videos, lovely customer service and prices.

13 febbraio 2026
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Risposta di Smarthomesounds

Hi Steven, many thanks for taking the time to leave us a review! It's greatly appreciated :)

Valutata 5 stelle su 5

Cannot fault the service

Cannot fault the service. From online ordering through to delivery, everything was straightforward and smooth. Very happy with my purchase

15 gennaio 2026
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Risposta di Smarthomesounds

Hello Simon,

Thank you so much for this lovely review! We hope we can help again soon - SHS :D

Valutata 5 stelle su 5

Happy

Very good. Love my new purchase.delivery was next day. Great customer service made wrong choice of tv emailed them and replied back quickly. And found my purchase cheaper here. Would use again. Thanks

20 gennaio 2026
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Risposta di Smarthomesounds

Hello Sean, thank you so much for this lovely review! We're so glad we could help with the TV and we hope to help again soon - SHS :D

Valutata 5 stelle su 5

Exceptional Service and Sound

Absolutely delighted with my purchase of the 2 x Sonos 100 speakers.

The team were fantastic to deal with — great communication throughout, friendly, professional and very easy to work with. The whole process was smooth from start to finish, with a quick turnaround and fast delivery.

The speakers arrived exactly as described and are excellent quality. I couldn’t be happier with both the product and the service. Would highly recommend and wouldn’t hesitate to buy from them again!

13 gennaio 2026
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Risposta di Smarthomesounds

Hello Hannah, thank you so much for this lovely review! We're so glad we could have helped and we hope you're loving the new Era 100 speakers! All the best from the team here :D

Valutata 5 stelle su 5

Professionally handled

Bought an LG G5 TV from them in January. There were some hiccups with the delivery, but the staff at Smart Home Sounds were great to deal with throughout.

19 gennaio 2026
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Risposta di Smarthomesounds

Hello David, thank you so much for this lovely review! We're so glad we could have helped and we hope you're loving the new TV :) - SHS

Valutata 5 stelle su 5

Faultless

Faultless, Oled TV purchase ,Customer Service and rapid delivery. Cant fault my experience.

15 gennaio 2026
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Risposta di Smarthomesounds

Hello Roy, thank you so much for this lovely review! We're so glad you had a good experience and we hope you're still loving the new OLED! - SHS :)

Valutata 5 stelle su 5

Quick delivery and good communication

Quick delivery and good communication. The guys who delivered were super helpful and the box was in good condition

28 gennaio 2026
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Risposta di Smarthomesounds

Hello Jo, thank you so much for this great review! We're so glad to hear the delivery went smoothly :) - SHS

Valutata 5 stelle su 5

First Order Delight

After selling my Sonos port I needed a new speaker for my lounge and one for my dining room. I had already identified the Sonos Era 100 and Sonos Roam 2 as my solution. Whilst waiting for the sale to go through the offers on both I seen on various websites had ended and both were showing full price almost everywhere. I found the best offer on a rival website but made contact via Smarthomesounds price match promise and they did indeed price match plus I got free Sunday delivery as they arrived the next day. Will definitely consider using again next time I need something they sell.

10 gennaio 2026
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Risposta di Smarthomesounds

Hello Eddie, that's great news, thank you so much for the lovely review! It was a pleasure helping you, and we hope we can help again soon :D - SHS

Valutata 5 stelle su 5

High-quality servie

Easy to buy, good price and rapid delivery 👍

16 gennaio 2026
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Risposta di Smarthomesounds

Hello Martin, thank you for this great review! We hope you're enjoying your order and we can't wait to help again - SHS :D

Valutata 5 stelle su 5

Brilliant Service and Knowledge

After a great phone call with Tom, I ordered a blue tooth record deck and blue tooth speakers from Smart Homes Sounds. It was delivered within 24 hours and soon set up. I am so pleased I followed Toms advice and the prices from this company. Definitely will buy any future hi fi equipment from them.

11 febbraio 2026
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Risposta di Smarthomesounds

Hi Charles, Many thanks for your order with SHS and for taking the time to leave this lovely review! It's great to hear that Tom and the team provided some great advice and that you're pleased with our delivery timeframes. We look forward to helping with your next project and all the best in the meantime! - SHS

Valutata 5 stelle su 5

Customer Service like you deserve - unfortunately rare in this day and age.

Bought some Audio-Technica earphones in August 2025 which developed a fault in January 2026 - no sound from the right earphone. Contacted their customer service to discuss repairing/replacing under warranty and after a couple of messages back and forth they arranged for the product to be returned. Received an update a week after the return to confirm they'd been passed to Audio-Technica for testing and that the fault had been confirmed. Replacement received direct from Audio-Technica approximately a week after. Could not fault the customer service representatives or the service they provided. Would definitely recommend this company.

7 febbraio 2026
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Risposta di Smarthomesounds

Hello Paul, thank you so much for your lovely review! We're so glad we could have helped and we hope you're back to enjoying your earphones! - Thanks :)

Valutata 5 stelle su 5

Excellent Customer Support

Great prices around Black Friday but even better support. I had an issue with a soundbar I ordered which appeared within around a month of ordering and it was replaced with absolutely no qualms.

Phone support is great, and Amelia in their Customer team was a massive help over email too.

Would definitely recommend for peace of mind about orders placed!

5 gennaio 2026
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Risposta di Smarthomesounds

Hello Iain, thank you for this wonderful review!

We're so glad despite the issue with the soundbar that you still have a great experience, thanks fantastic to hear.

We hope we're able to help again soon :) - SHS

Valutata 5 stelle su 5

Excellent Company.

Absolutely outstanding business! I can't praise this company enough.
Excellent service from point of order through to delivery. I have since placed further orders for vinyl records and will continue to use this fantastic service!

2 febbraio 2026
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Risposta di Smarthomesounds

Hello Neil, thanks for this great review! We're so happy to hear you're getting your vinyl fix, that's what it's all about!
Happy listening, and please get back in touch if you need anything :) - SHS

Valutata 5 stelle su 5

Great to deal with

All I can say is that the service and customer experience is great. We wanted to get back into vinyls but after such a long time we weren’t really sure what we needed or who to buy from. Although we’re from West Yorkshire we visited their showroom in Cheltenham. We are extremely pleased with our purchase and wouldn’t hesitate to recommend them.

5 gennaio 2026
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Risposta di Smarthomesounds

Hello Janet, thank you for your kind review! We're so glad you came to visit us in Cheltenham and you found the experience great! That's exactly what we aim for. Please let us know if we can help again and thank you for being a valued customer! - SHS

Valutata 5 stelle su 5

Excellent communication

Excellent communication and service from Smart Home Sounds.
Great TV at a great price with fast delivery.
Many thanks

17 dicembre 2025
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Risposta di Smarthomesounds

Hello Gavin, thanks for this wonderful review! So glad to hear that you're happy with your new TV - SHS :)

Valutata 5 stelle su 5

Rega Turntable.

Fast and very efficient delivery received within 24 hours.Extremely pleased with quality of the turntable.

15 dicembre 2025
Non scritta su invito
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Risposta di Smarthomesounds

Hi Colin, many thanks for the order and review! All the best for enjoying your new Rega turntable :)

Valutata 5 stelle su 5

Sonos Ace headphones

I purchased Sonos Ace headphones. The price was more competitive than Sonos direct or some other retailers. I was kept up to date the whole time, and delivery was quick considering the time of year. I wouldn’t hesitate to recommend Smart Home Sounds.

15 dicembre 2025
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Risposta di Smarthomesounds

Hello Claire, thank you for this great review! We hope you're loving the new headphones! - SHS :D

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