I’ve never dealt with a company so dismissive and evasive when it comes to honouring a warranty. Weeks of being passed back and forth between SleepMaker (The Comfort Group) and David Jones, zero acc... Leggi di più
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Australian Sleepmaker. Do not buy or deal with sleepmaker .I have never dealt with a company so dismissive and evasive when it comes to honouring a warranty. I purchased the SleepMaker Pure Bala... Leggi di più
Have not been able to deliver Goods (Marlborough Wardrobe 3 Doors, cost £661) Full of reasons will try to delay & fool you by sending out emails etc. Our phone gets cut off after the initial recorded... Leggi di più
What a shambles of a company. Clearly taking money knowing full well that they will not deliver goods. This is typical of an unscrupulous operator who knows they are going bust but still take orders.... Leggi di più
Dettagli dell'azienda
Scritti dall'azienda
We do Beds, wardrobes, Sofas and all other quality furniture under one roof
Informazioni di contatto
37 Westgate, WF1 1JX, Wakefield, Regno Unito
- 01924 219671
- sleepmaker.co.uk
Non risultano inviti alla recensione recenti
Questa azienda non ha mandato inviti ai suoi clienti di recente, quindi le recensioni potrebbero non essere rappresentative
Come questa azienda usa Trustpilot
Scopri come vengono raccolte, valutate e moderate le loro recensioni e valutazioni.
My orderwas delivered fine but just a…
My order was delivered fine but just a small problem. The order was minus 2 small screw caps. I have emailed my request 3 times but had no reply from my live chat
Ordering was easy
Ordering was easy, delivered very quickly and overall happy with purchase
Oh No....More Excuses
Received a text from a mobile number on Sunday claiming my table would be delivered, as promised, on Tuesday. I replied to the text, as requested, only to receive another message from the 'so called' couriers saying unable to deliver as table has been damaged. All this happened withun 10 minutes of sending the original message. I tried contacting Sleep Maker but message box full so cannot leave messages. Tried calling couriers but no answer. I have now been advised to contact Trading Standards and Companies House as this company seems to be scamming customers. I have also been advised that if no reply or contact is made by the company then to contact my card company and file a fraudulent purchase..
Absolutely awful delivered the wrong…
Absolutely awful delivered the wrong item then finally delivered the right item but once unboxed the table was damaged and still a month later nothing keep saying they will sort it! But no nothing absolutely disgusting DO NOT BUY! There are so many other companies to go too steer clear of this company

Risposta di Sleepmaker
If I could give less than one star…..
If I could give less than one star I would; my story is the same as many others on here; order accepted, payment made, non delivery within given timescale and absolutely no communication from this company; phone calls unanswered and message box full so unable to leave a
message, emails ignored, messages ignored. I have now contacted my credit card provider and raised a dispute against the company to get my money reimbursed.
Please be aware and do not give your hard earned cash to these people!
***Edit; I received a private email in the early hours of Monday morning (2a.m), the day after this review was published; stating that they would look into this for me and let me know later that day where my order was….it’s now Friday and even after chasing them for a reply yesterday, I have heard nothing more from them!

Risposta di Sleepmaker
The worst company ever
The worst company ever! I ordered two table lamps a month ago, one turned up with faulty bits, and no dimmer as stated on their website and the other one still hasn’t turned up! I phoned them
Many times and tried to chat on line and no-one has got back to me! Their customer service is awful! Never buy from there!
Absolutely beautiful!
Ordered my furniture around a week ago and just received it today and everything is beautiful, any query I had was answered quickly and delivery drivers were so helpful! Would defo recommend! Thanks again guys one happy girl!
It's been 6 weeks and I am still…
It's been 6 weeks and I am still awaiting my order for liquid art pictures x2 I know these have to be hand made but delivery time is normally 5-6 weeks and I have had no communication or updates about my delivery.

Risposta di Sleepmaker
Very cheap
Very cheap. Cheaper than elsewere for marble table. Hadxa bit of a wait but was aware of this as company based in enhland and me scotland. AAAAA÷÷÷÷÷÷
Quick and efficient and a beautiful…
Quick and efficient and a beautiful product bought
Item was as described and is high…
Item was as described and is high quality however it was damaged in transit the box was ripped and part of the table I ordered had a dent in it. I messaged the sellers about this and had no response so I’ve now paid for a table that’s dented and it wasn’t cheap.
Would definitely recommend this…
Would definitely recommend this company, great communication fast delivery.
I'm sorry
I'm sorry, for the money I paid out I thought I was getting something of good quality. I could have made a stronger wardrobe out of rice paper. On top of that half the screws are missing and I had to drill my own holes, the feet are drawing pins and as a result my daughter is having trouble opening the door because its digging into the carpet.
I havent opened the box containing the draws yet, I'm frightened it might crumble in my hands.
Sorry I wont be placing another order with you. It was a rip off never worth the money.
I have not been offered any incentive or payments to leave this review but they should offer a 50% refund for the poor quality of this rubbish.

Risposta di Sleepmaker
Ordered 2 Bentley dining chairs last…
Ordered 2 Bentley dining chairs last week and they were delivered last night. They are absolutely stunning! Such good quality. I highly recommend this company. Very competitive price too
No delivery updates, no sign of customer service
No delivery updates/tracking. I needed a table I ordered for this week but I have no information. They don't answer the phone and the mailbox is full, no response on the live chat all day, no replies to emails. I am not sure i'll ever get this item :( gutted.
Beware!
I would have given 5 stars but due to…
I would have given 5 stars but due to lack of communication at the beginning I have given a 4 star although you did make up for communication in the last week that said I'm very happy with my order thankyou
Appalling service
Appalling service, I was lied to about delivery dates and times until I cancelled my order 6 weeks later, could not organise head in a brothel.
Avoid at all costs.
AVIOD!!! I contacted the seller numerous times…
I contacted the seller numerous times to be told lies about delivery dates that never came to fruition, a shocking bunch of people who continue to trade utilising zero morals.
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