Sleepmaker Recensioni 

188
•
TrustScore 1.5 su 5

1,4

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Scopri cosa dicono le persone

Valutata 1 stelle su 5

I’ve never dealt with a company so dismissive and evasive when it comes to honouring a warranty. Weeks of being passed back and forth between SleepMaker (The Comfort Group) and David Jones, zero acc... Leggi di più

Valutata 1 stelle su 5

Australian Sleepmaker. Do not buy or deal with sleepmaker .I have never dealt with a company so dismissive and evasive when it comes to honouring a warranty. I purchased the SleepMaker Pure Bala... Leggi di più

Valutata 1 stelle su 5

Have not been able to deliver Goods (Marlborough Wardrobe 3 Doors, cost £661) Full of reasons will try to delay & fool you by sending out emails etc. Our phone gets cut off after the initial recorded... Leggi di più

Valutata 1 stelle su 5

What a shambles of a company. Clearly taking money knowing full well that they will not deliver goods. This is typical of an unscrupulous operator who knows they are going bust but still take orders.... Leggi di più

Dettagli dell'azienda

  1. Negozio di mobili
  2. anche in
  3. Negozio di letti

Scritti dall'azienda

We do Beds, wardrobes, Sofas and all other quality furniture under one roof


Informazioni di contatto

1,4

Pessimo

TrustScore 1.5 su 5

188 recensioni

5 stelle
4 stelle
3 stelle
2 stelle
1 stella

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1,4

Tutte le recensioni

(188)

0 recensioni negli ultimi 12 mesi

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Valutata 1 stelle su 5

Oh No....More Excuses

Received a text from a mobile number on Sunday claiming my table would be delivered, as promised, on Tuesday. I replied to the text, as requested, only to receive another message from the 'so called' couriers saying unable to deliver as table has been damaged. All this happened withun 10 minutes of sending the original message. I tried contacting Sleep Maker but message box full so cannot leave messages. Tried calling couriers but no answer. I have now been advised to contact Trading Standards and Companies House as this company seems to be scamming customers. I have also been advised that if no reply or contact is made by the company then to contact my card company and file a fraudulent purchase..

14 giugno 2022
Non scritta su invito
Valutata 1 stelle su 5

Absolutely awful delivered the wrong…

Absolutely awful delivered the wrong item then finally delivered the right item but once unboxed the table was damaged and still a month later nothing keep saying they will sort it! But no nothing absolutely disgusting DO NOT BUY! There are so many other companies to go too steer clear of this company

12 giugno 2022
Non scritta su invito
Logo di Sleepmaker

Risposta di Sleepmaker

Hi you were delivered wrong item on Wednesday and correct item was delivered on Thursday very next day in evening.as far as table is concerned we open it on delivery and get it checked your complain was about the small dent in frame which was after 3,4 days of delivery. it does not work like that still we thought we will offer you discount but you paid via paypal and opened a case to give you 50% discount for 1cm dent that might not be our mistake so we offered you return of the product with full refund.

Valutata 1 stelle su 5

If I could give less than one star…..

If I could give less than one star I would; my story is the same as many others on here; order accepted, payment made, non delivery within given timescale and absolutely no communication from this company; phone calls unanswered and message box full so unable to leave a
message, emails ignored, messages ignored. I have now contacted my credit card provider and raised a dispute against the company to get my money reimbursed.
Please be aware and do not give your hard earned cash to these people!

***Edit; I received a private email in the early hours of Monday morning (2a.m), the day after this review was published; stating that they would look into this for me and let me know later that day where my order was….it’s now Friday and even after chasing them for a reply yesterday, I have heard nothing more from them!

11 giugno 2022
Non scritta su invito
Logo di Sleepmaker

Risposta di Sleepmaker

hi extremely sorry about this experience we will get it sorted for you asap

Valutata 1 stelle su 5

Bad communications

10 giugno 2022
Logo di Sleepmaker

Risposta di Sleepmaker

hi you placed your order on 29th of April we emailed you within 48 hours that items are not in stock but there are coming soon and we aim to deliver it in 4 to 6 weeks. After that you have emailed us few times but it was same answer and then you asked to cancel the order which was cancelled straight away.

Valutata 1 stelle su 5

The worst company ever

The worst company ever! I ordered two table lamps a month ago, one turned up with faulty bits, and no dimmer as stated on their website and the other one still hasn’t turned up! I phoned them
Many times and tried to chat on line and no-one has got back to me! Their customer service is awful! Never buy from there!

7 giugno 2022
Non scritta su invito
Valutata 5 stelle su 5

Absolutely beautiful!

Ordered my furniture around a week ago and just received it today and everything is beautiful, any query I had was answered quickly and delivery drivers were so helpful! Would defo recommend! Thanks again guys one happy girl!

3 giugno 2022
Non scritta su invito
Valutata 1 stelle su 5

It's been 6 weeks and I am still…

It's been 6 weeks and I am still awaiting my order for liquid art pictures x2 I know these have to be hand made but delivery time is normally 5-6 weeks and I have had no communication or updates about my delivery.

2 giugno 2022
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Risposta di Sleepmaker

Hi you ordered custom frames they take that much time normally as they are made to order.

Valutata 4 stelle su 5

Very cheap

Very cheap. Cheaper than elsewere for marble table. Hadxa bit of a wait but was aware of this as company based in enhland and me scotland. AAAAA÷÷÷÷÷÷

31 maggio 2022
Valutata 2 stelle su 5

Item was as described and is high…

Item was as described and is high quality however it was damaged in transit the box was ripped and part of the table I ordered had a dent in it. I messaged the sellers about this and had no response so I’ve now paid for a table that’s dented and it wasn’t cheap.

28 maggio 2022
Valutata 1 stelle su 5

I'm sorry

I'm sorry, for the money I paid out I thought I was getting something of good quality. I could have made a stronger wardrobe out of rice paper. On top of that half the screws are missing and I had to drill my own holes, the feet are drawing pins and as a result my daughter is having trouble opening the door because its digging into the carpet.

I havent opened the box containing the draws yet, I'm frightened it might crumble in my hands.

Sorry I wont be placing another order with you. It was a rip off never worth the money.
I have not been offered any incentive or payments to leave this review but they should offer a 50% refund for the poor quality of this rubbish.

25 maggio 2022
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Risposta di Sleepmaker

Hi you ordered a furniture to go product which are awarded for best furniture in UK almost every year.

Valutata 1 stelle su 5

No delivery updates, no sign of customer service

No delivery updates/tracking. I needed a table I ordered for this week but I have no information. They don't answer the phone and the mailbox is full, no response on the live chat all day, no replies to emails. I am not sure i'll ever get this item :( gutted.
Beware!

24 maggio 2022
Non scritta su invito
Valutata 1 stelle su 5

Appalling service

Appalling service, I was lied to about delivery dates and times until I cancelled my order 6 weeks later, could not organise head in a brothel.
Avoid at all costs.

22 maggio 2022

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