I like the filters that helped me narrow down the flight options and pick the timings that suite me. In terms of fares, taxes, fare rules, baggage allowance, etc. the information was clear and helpf... Leggi di più
Anche se non controlliamo le affermazioni specifiche, trattandosi di opinioni personali, etichettiamo le recensioni come “Verificate” quando riusciamo a confermare che c'è stata un'interazione commerciale effettiva. Leggi di più
Per proteggere l'integrità della piattaforma, ogni recensione presente sul sito, verificata o meno, viene monitorata dai nostri sistemi automatici 24 ore su 24. Questa tecnologia è progettata per individuare e rimuovere i contenuti che non rispettano le nostre regole, come le recensioni non basate su esperienze autentiche Siamo consapevoli che potremmo non riuscire a cogliere proprio tutto, quindi puoi segnalarci qualsiasi cosa pensi che ci sia sfuggita. Leggi di più
Scopri cosa dicono le persone
When selecting the month option, the prices shown by day does not reflect when you actually select the option & the fares keep jumping. If a particular fare is published on a day, then essentially th... Leggi di più
L'azienda ha risposto
An update on the prices is given at regular intervals which helped to book the flight at lower price.
For all my traveling in this company for over ten years I have never had a delay.
Dettagli dell'azienda
Scritti dall'azienda
Skyscanner compares cheap flights, hotels and car rental options from more providers than anyone else, helping you save more with Skyscanner.ae
Scritti dall'azienda
Informazioni di contatto
Regno Unito
- skyscanner.ae
4,4
Eccellente
842 recensioni
Chiedi ai clienti di scrivere una recensione
Questa azienda invita i propri clienti a scrivere recensioni - sia positive che negative
L'obiettivo di Trustpilot è mostrare contenuti di persone reali. Questa azienda potrebbe usare il nostro strumento di risposta assistita dall'intelligenza artificiale per rispondere più velocemente.
Come questa azienda usa Trustpilot
Scopri come vengono raccolte, valutate e moderate le loro recensioni e valutazioni.
تعامل سي والتزكره اتلغت
30 novembre 2025
Risposta di Skyscanner
مرحبًا Awa,
نشكركم جزيل الشكر على تخصيص الوقت لمشاركة ملاحظاتكم الصادقة، ونحن نأسف حقًا لسماع أن تذكرتكم قد تم إلغاؤها.
لإعطائكم بعض السياق، Skyscanner هو محرك بحث لخدمات السفر. بمجرد العثور على ما تبحث عنه على منصتنا، سيتم إعادة توجيهك إلى موقع مزوّد سفرالذي اخترته. وبناءً على ذلك، فإننا لا نتولى أو نتعامل مع الحجوزات بأنفسنا.
ومع ذلك، نحن هنا دائمًا لدعمكم عندما لا تسير الأمور على ما يرام، حيث نتوقع من شركائنا تقديم أفضل جودة خدمة. إذا كنتم ترغبون في أن نتحقق من هذا الأمر لكم، فسنكون سعداء للقيام بذلك.
يمكنكم التواصل ومشاركة التفاصيل ذات الصلة مع فريق الدعم عبر نموذج التواصل هذا: https://help.skyscanner.net/hc/ar/requests/new. بمجرد تلقي ردكم، سيتواصل معكم أحد أعضاء فريقنا.
إذا كان هذا يساعد في توضيح دور Skyscanner، فسنكون ممتنين جداً إذا تمكنتم من تحديث مراجعتكم لتعكس تجربتكم مع Skyscanner.
مع أطيب التحيات،
Vicky
Great
Gr8 it was pretty good , gave multiple options, I would recommend adding total price as the actual booking they add more charges.
22 novembre 2025
Better price was available from direct…
Better price was available from direct website
20 novembre 2025
Always great
16 novembre 2025
The ticket price is very cheap
The ticket price is very cheap, but the bank card processing fee is very high. Others are very hood.
14 novembre 2025
Risposta di Skyscanner
Hi Fai,
Thanks for your review.
Prices on Skyscanner always include an estimate of all mandatory taxes and charges. Regarding payment fees, airlines or travel agents offer at least one free payment option (usually it’s the most popular card in your country), however, they might charge fees for other payment methods. Since you have at least one option to avoid these fees, we don't include them in our prices.
I hope this offers some clarification but if you still have questions, just get in touch with us through the form below and we will be happy to help:
https://help.skyscanner.net/hc/en-gb/requests/new
Kind regards,
Martina
quick and safe
11 novembre 2025
FACED TICKET CONFIRMATION IS DELAY
9 novembre 2025
Risposta di Skyscanner
Hello Afsal,
Thank you for taking the time to leave your review. We're sorry to hear you've experienced a delay in receiving your booking's tickets.
As Skyscanner is a price comparison site, we do not handle bookings directly. Once you select a travel option, you are redirected to the travel provider to complete the booking. Therefore, your travel provider is responsible for sending the ticket confirmation.
If you are experiencing a delay, it might be helpful to contact the travel provider directly for more information.
If you need help finding their contact details or require additional assistance, please contact our Support team through this link:
https://help.skyscanner.net/hc/en-gb/requests/new
Thanks for your understanding, and we hope to assist you further.
Kind regards,
Bea - Skyscanner Support
Extremely Disappointing Experience – Flight Rescheduled Without Notice, No Support, No Refund
Dear Support Team,
I am writing to lodge a formal complaint regarding my recent booking and to demand a full refund of the amount paid, along with appropriate compensation for the inconvenience and financial loss caused by your company and the airline.
The flight rescheduling was made without my consent and entirely due to your and the airline’s failure to fulfill the original booking. This has disrupted my travel plans, caused considerable stress, and led to additional financial costs — especially since the delay in refund processing resulted in a significant increase in current ticket prices.
In addition to this, I am extremely disappointed by your lack of proper customer support. Despite my repeated requests for someone to call me directly, I never received a single call. I also asked for a direct contact number, yet the only option you provide is an online chat, which made the entire process extremely difficult and frustrating.
I must emphasize that I will not accept any deductions from the refund amount, as the circumstances were completely beyond my control. The lack of communication and responsibility has left me deeply dissatisfied and has seriously damaged my trust in your company.
Given that this issue arose solely from your side, I am holding your company fully accountable for all consequences. Therefore, I request the following actions without any further delay:
A full refund of the amount paid, with no deductions.
Financial compensation for the inconvenience, disruption, and additional expenses incurred.
If this matter is not resolved promptly, I will have no choice but to escalate this case to the relevant consumer protection authorities and consider legal action to recover my losses.
This experience has been extremely disappointing, and I expect a swift and fair resolution within the shortest possible timeframe.
Sincerely,
6 novembre 2025
Risposta di Skyscanner
Hello Altahir,
Thank you for taking the time to leave your review. I am sorry to hear that you were not given notice about your flight being rescheduled, or offered further support or a refund following this.
To provide some context, Skyscanner is a travel search engine, and we don't handle any bookings directly. Instead, once you have found what you are looking for on our platform, you are redirected to your chosen travel provider's site to make your booking with them directly.
Skyscanner does not have access to your booking information once you have redirected to the travel provider's site. Therefore, the travel provider you booked with will be responsible for informing you of any scheduling changes to your flight, as well as offering any further support or refund if the change is not suitable.
We also don't currently offer a phone or chat support option here at Skyscanner. However, we are here to support our users as best as possible and would like to investigate your experience further. Therefore, I have emailed you directly. Please check your inbox for our email.
Thank you again for your time and review.
Kind regards,
Tegan
عند الحجز في سفر الغير مباشر مع شراكات طيران مختلفه تضهرون حجم أوزان الامتعة الأكبر في وتلفون أوزان اقل
During the booking process for connecting or multi-airline flights, your system displays the baggage allowance of the airline offering the higher limit. However, once the ticket is issued, it becomes clear that the journey involves multiple airlines with different baggage policies, resulting in lower allowances for certain segments. This discrepancy creates confusion and inconvenience for customers who rely on the information displayed during booking.
4 novembre 2025
Risposta di Skyscanner
Hello
Thanks for your review, and I am sorry to hear about this issue.
As a travel search engine, Skyscanner doesn't set the prices and luggage information for your flight. We show this information on behalf of our partners, and we rely on our partners to send us up-to-date and accurate information.
You will always be redirected from Skyscanner to your chosen travel provider's website in order to make your booking directly with them. I'm sorry to hear that you may not have been shown the correct luggage information throughout this booking flow. We would expect that if there is a different allowance for luggage throughout each segment that this is communicated before finalising your booking on our partner's website.
I can see on our system that you are in communication with my colleague Tegan regarding this experience and that she is investigating this for you with your travel provider, MakeMyTrip.
Please continue to stay in contact with Tegan regarding this matter.
Best regards,
Rob
In the end The cost of the ticket will…
In the end The cost of the ticket will increase
27 ottobre 2025
Risposta di Skyscanner
Hi Rav,
Thank you for taking the time to share your review. We really appreciate your feedback.
While we don't set prices ourselves at Skyscanner, as a travel search website, we display prices sent to us directly by the travel providers that partner with us. We aim to ensure that the prices shown on our site match what you see when redirected to the travel provider’s website, and we’re sorry to hear this wasn’t the case for you.
If you ever notice a price discrepancy, we encourage you to contact our team right away. We’re always happy to investigate and remove any prices that aren’t displayed accurately. You can get in touch with us through this link: https://help.skyscanner.net/hc/en-gb/requests/new.
Thank you again for sharing your feedback.
Kind regards,
Lisette
Come funziona Trustpilot
Chiunque può scrivere una recensione su Trustpilot. L'autore di una recensione ha la possibilità di modificarla o cancellarla in qualsiasi momento e, fintantoché il suo account è attivo, la recensione rimane visibile a tutti.
Le aziende possono raccogliere recensioni tramite inviti automatici. Queste recensioni sono etichettate come verificate perché è ovvio che si basano su esperienze reali.
Scopri di più sui diversi tipi di recensioni.
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