Skyscanner Recensioni 

842
TrustScore 4.5 su 5

4,4

Anche se non controlliamo le affermazioni specifiche, trattandosi di opinioni personali, etichettiamo le recensioni come “Verificate” quando riusciamo a confermare che c'è stata un'interazione commerciale effettiva. Leggi di più

Per proteggere l'integrità della piattaforma, ogni recensione presente sul sito, verificata o meno, viene monitorata dai nostri sistemi automatici 24 ore su 24. Questa tecnologia è progettata per individuare e rimuovere i contenuti che non rispettano le nostre regole, come le recensioni non basate su esperienze autentiche Siamo consapevoli che potremmo non riuscire a cogliere proprio tutto, quindi puoi segnalarci qualsiasi cosa pensi che ci sia sfuggita. Leggi di più

Scopri cosa dicono le persone

Valutata 5 stelle su 5

I like the filters that helped me narrow down the flight options and pick the timings that suite me. In terms of fares, taxes, fare rules, baggage allowance, etc. the information was clear and helpf... Leggi di più

Valutata 3 stelle su 5

When selecting the month option, the prices shown by day does not reflect when you actually select the option & the fares keep jumping. If a particular fare is published on a day, then essentially th... Leggi di più

L'azienda ha risposto

Valutata 5 stelle su 5

An update on the prices is given at regular intervals which helped to book the flight at lower price.

Valutata 5 stelle su 5

For all my traveling in this company for over ten years I have never had a delay.

Dettagli dell'azienda

  1. Sito di ricerca di voli aerei

Scritti dall'azienda

Skyscanner compares cheap flights, hotels and car rental options from more providers than anyone else, helping you save more with Skyscanner.ae

Scritti dall'azienda


Informazioni di contatto

4,4

Eccellente

TrustScore 4.5 su 5

842 recensioni

5 stelle
4 stelle
3 stelle
2 stelle
1 stella

Chiedi ai clienti di scrivere una recensione

Questa azienda invita i propri clienti a scrivere recensioni - sia positive che negative

L'obiettivo di Trustpilot è mostrare contenuti di persone reali. Questa azienda potrebbe usare il nostro strumento di risposta assistita dall'intelligenza artificiale per rispondere più velocemente.

Come questa azienda usa Trustpilot

Scopri come vengono raccolte, valutate e moderate le loro recensioni e valutazioni.

4,4

Tutte le recensioni

(842)

254 recensioni negli ultimi 12 mesi

Scrivi una recensione
Su Trustpilot, le aziende non possono offrire incentivi o pagare per nascondere le recensioni. Le recensioni sono le opinioni dei singoli utenti e non di Trustpilot. Leggi di più

Valutata 1 stelle su 5

Delayed flight, no refund, nothing!

Skyscanner itself was okay, but their third-party provider mytickets.ae was a nightmare (ref: QEBYOFSZ). My LA–DXB flight was delayed by one day and I was notified just 3-4 hours before the flight. I cancelled and requested a refund (they offered this option since the delay is from their airline) almost a month later , still nothing. Endless follow-ups, no results. They kept saying that they have no intentions to cheat and that they are a third party only. Hello, I had a horrible experiece that day, not to mentioned i have to book a whole new flight just to get home. Lesson learned: book directly with airlines

6 gennaio 2026
Non scritta su invito
Logo di Skyscanner

Risposta di Skyscanner

Hi Yuki, 

Thank you for your review, and we are sorry to hear that you had a negative experience with Mytickets. 

Just for context, Skyscanner operates as a travel search engine for comparing prices accross hundreds of airlines and travel providers but we have no visibility over your reservation with Myticket. However, we would be happy to help you get in touch with your travel provider if that would be helpful for you. Just get in touch with us through the form below so we can discuss the details:

https://help.skyscanner.net/hc/en-gb/requests/new

All the best and we hope to hear from you soon. 

Martina

Valutata 1 stelle su 5

Un professional providrr

Un professional providrr

27 gennaio 2026
Logo di Skyscanner

Risposta di Skyscanner

Hello,

Thanks for sharing your feedback. I’m sorry to hear that you've had an issue.

For clarity, Skyscanner helps travellers compare flight and travel options, then you would be redirected to make the booking with the provider of your choice.

That said, we do want to help where possible, so if you can contact our support team using the form below and include as much detail as possible about the issue you've faced, one of our team will get back to you shortly:

https://help.skyscanner.net/hc/en-gb/requests/new 

Kind regards

Neil

Valutata 1 stelle su 5

I did not receive my E-ticket

I did not receive my E-ticket. I have to physically obtain it at the airline. The overall booking experience was a nightmare.

30 dicembre 2025
Logo di Skyscanner

Risposta di Skyscanner

Hello Naa'ilah

Thanks for your review and we're sorry to hear about this experience with your E-Ticket.

I want to note for some context that Skyscanner is a travel search engine that helps you find the best travel options. Once you have found what you're looking for, you are always redirected to your chosen airline or travel agent's website where you make your booking directly. As a result of this, Skyscanner has no access or control over your booking and your travel provider will be best placed to assist you.

To support you the best that we can, I have contacted you directly and we will review this experience with your booking provider, FlightNetwork. I'll ask them to investigate why you didn't receive your e-ticket and to address this experience.

Thanks once more for your review and please keep an eye out for my email.

Best regards,

Robert

Valutata 1 stelle su 5

Dear Flight Network Support Team,

Dear Flight Network Support Team,

I am following up on an overcharge on my credit card. I contacted customer service the same day and was promised a review, but received no update.

When I contacted support again, I was told the charge came from my bank; however, my bank confirmed they did not make this charge.

I have screenshots as evidence and request an urgent review and resolution.

Kind regards,
Umair
📞 052 456 3242

17 dicembre 2025
Logo di Skyscanner

Risposta di Skyscanner

Hi Umair,

My name is Vicky, and I'm part of Skyscanner's Traveller Support team. I'm sorry to hear about your experience. 

Your review was posted on Skyscanner's Trustpilot page: we're a travel comparison website and a separate company from FlightNetwork.

If you searched for your tickets on Skyscanner and would like help contacting FlightNetwork, please get in touch with us via this form: https://help.skyscanner.net/hc/en-gb/requests/new. One of our team will then get back to you.

Otherwise, we’d recommend sharing your feedback directly with FlightNetwork so they can assist you further.

I hope this helps.

Best regards,

Vicky

Valutata 1 stelle su 5

I have a issue with my booking and I…

I have a issue with my booking and I can’t reach to any kind of support!!!

17 dicembre 2025
Logo di Skyscanner

Risposta di Skyscanner

Hi Ahmed, 

Thank you for taking the time to share your review. We’re sorry to hear that you’re having trouble with your booking.

As a travel search website, Skyscanner helps you find the best travel options. Once you have found what you're looking for, you are redirected to the airline or travel agent's site, where you make your booking directly. Since bookings aren’t made with us, we’re unable to access or manage them. We trust our travel partners to provide reliable support on their platforms, so it’s disappointing to hear this wasn’t the case for you.

We’ll be following up with you by email shortly to gather a bit more information so we can look into this further. Thank you again for bringing this to our attention.

Kind regards, 

Lisette

Valutata 2 stelle su 5

Not great offers

Not great offers

Can't mix and match flights

Flexible calender not available

2 dicembre 2025
Logo di Skyscanner

Risposta di Skyscanner

Hello, 

Thank you for your review and sharing your feedback. 

Skyscanner is designed to help you find the best travel options by comparing prices from airlines and travel agents. We aim to provide people with the largest possible coverage of flights and the widest choice of travel providers. However, we don't control or set prices, we just display them on behalf of the travel providers. 

Your feedback regarding the ability to mix and match flights have been shared with our development team for consideration. 

As for the flexible calendar, on the website, you can search by clicking on the date field, as per this screenshot: https://prnt.sc/-LTxXaIvBlm1

Kindest regards

Raquel | Skyscanner

Valutata 5 stelle su 5

A fantastic air travel and fares partner

I have been using Skyscanner for almost 5 years now to book air fares and I am very happy with the experience. Not only the search engine gives me the best combination of flights, associated costs and convenience it also is very easy to navigate and tailor ones requirements for flights search. I recommend Skyscanner to anyone who would like a neat service with no hidden charges and nasty surprise.

1 dicembre 2025

Come funziona Trustpilot

Chiunque può scrivere una recensione su Trustpilot. L'autore di una recensione ha la possibilità di modificarla o cancellarla in qualsiasi momento e, fintantoché il suo account è attivo, la recensione rimane visibile a tutti.

Le aziende possono raccogliere recensioni tramite inviti automatici. Queste recensioni sono etichettate come verificate perché è ovvio che si basano su esperienze reali.

Scopri di più sui diversi tipi di recensioni.

Per salvaguardare la nostra piattaforma, facciamo uso di personale dedicato e di tecnologie intelligenti. Scopri come combattiamo le recensioni false.

Scopri di più su come vengono gestite le recensioni su Trustpilot.

Ecco qui 8 consigli per scrivere delle ottime recensioni.

La verifica aiuta a garantire che le recensioni su Trustpilot vengano scritte da persone reali.

Offrire incentivi in cambio di recensioni o chiederle solo a clienti specifici potrebbe distorcere il TrustScore, violando le nostre linee guida.

Scopri di più