Fantastic customer service from Simplespex. A special thank you to George, who was extremely helpful throughout. I sent my glasses to them only the other day, and they have already completed the work... Leggi di più
Anche se non controlliamo le affermazioni specifiche, trattandosi di opinioni personali, etichettiamo le recensioni come “Verificate” quando riusciamo a confermare che c'è stata un'interazione commerciale effettiva. Leggi di più
Per proteggere l'integrità della piattaforma, ogni recensione presente sul sito, verificata o meno, viene monitorata dai nostri sistemi automatici 24 ore su 24. Questa tecnologia è progettata per individuare e rimuovere i contenuti che non rispettano le nostre regole, come le recensioni non basate su esperienze autentiche Siamo consapevoli che potremmo non riuscire a cogliere proprio tutto, quindi puoi segnalarci qualsiasi cosa pensi che ci sia sfuggita. Leggi di più
Scopri cosa dicono le persone
I am delighted with my repair from Simplespex.. i laid on my Tom Ford reading glasses, breaking one arm completely and bending the other. I was told by my local optician that they were irreparable and... Leggi di più
I have just received my latest pairs of Zeiss varifocals back from Simplespex. I have been a customer for many years now and am on my 9th pair. George is just the best. Always prepared to answer my qu... Leggi di più
Top notch service! Only online company I found that offers Cocoa Mint frames so decided to give it a go having read the reviews. Was apprehensive as have never used an online glasses service and need... Leggi di più
Dettagli dell'azienda
Scritti dall'azienda
We provide prescription glasses and sunglasses repairs, prescription lenses (including reglazing your own frames), branded varifocal and driving lenses from Essilor, Zeiss, Seiko, Hoya and more. We also provide new frames and various glasses customisation services.
Informazioni di contatto
Regno Unito
- simplespex.co.uk
Non risultano inviti alla recensione recenti
Questa azienda non ha mandato inviti ai suoi clienti di recente, quindi le recensioni potrebbero non essere rappresentative
Come questa azienda usa Trustpilot
Scopri come vengono raccolte, valutate e moderate le loro recensioni e valutazioni.
Le persone hanno visualizzato anche
Just FANTASTIC!
As someone with a very complicated prescription, I was thrilled to find Simplespex! The team are so knowledgeable, kind and helpful. No question was too silly and they offered me excellent advice on the right sort of frames to go for to support my (very thick) lenses! Once the frames arrived, I was amazed at the attention to detail in ensuring that the measurements were just so! I have never had this kind of service from the usual high street opticians. I am a very happy customer!
Thank you George and the team - I am recommending you to everyone that I speak to!
AMAZING service
AMAZING service. Panic set in when my glasses arm fell off, Spring hinge snapped off. Didn’t think they would be repairable.
Stumbled across Simplespex online. So fast, 3 days turnaround. Fully repaired & very happy. So glad I found this company. Reasonably priced too.
Professional and value for money.
Having asked another on line specialist I was told that my folding Ray Ban sunglasses could not be straightened after becoming bent out of shape. Simplespex accepted the job and quickly straightened the frame for £12.00 plus postage - great service, prompt, professional and value for money.
Excellent quality service
Excellent, quick and quality service. I sent them my branded eyeglasses with sunken hinges where the frame arms had come off. In both instances, my glasses were repaired perfectly, and were returned in a couple of days, securely packaged. I highly rate this company and wish to say thank you.
Fortunate to have found Simplespex and George.
I feel very fortunate to have stumbled upon Simplespex after my local optician said that the broken arm could not be repaired (on £500+ pair of glasses). George was so professional and reassuring. The repaired glasses are like new and I cannot recommend him highly enough. I will have no hesitation in returning to George for my next pair of glasses. Thank you for a great service.
Amazing company.Repaired a pr of…
Amazing company.Repaired a pr of Cartier frames and they look like new.Had them replace lenses with new prescription very fast turnaround.Saved £130 on local high street optician.
Very Satisfied Customer
I have never before ordered frames or lenses from the internet and was very adamant.
I have been using varifocal lenses over the past 15 years. My current frame was snapped in the middle whist cleaning.
I have contacted Simplespex and spoke to George whom I have found to be extremely professional and knowledgeable in his trade. I have sent him the frame that I have bought myself together with my broken frame.
George has fitted top of the range Zeiss varifocal lenses to my new frame also has fitted my previous lenses from the broken frame to a new frame supplied by Simplespex themselves.
I have now received both frames and am extremely happy and delighted with both of them.
I highly recommend Simplespex to anyone.
Thank you again George for the job very well done.
Super company
Received my glasses in just over a week( 2 pairs) just great! George, you’re a ⭐️, would highly recommend !! Many thanks for all your help, again 😊
Excellent company.Exceeded…
Excellent company.Exceeded expectations.
And you can speak to them on the phone,I was amazed.
Very good customer service and advice from George.
What can I say… fast and efficient with real value for money. I was delighted. Many thanks Jo johnson
Excellent service
Excellent service, reasonable cost, quick turnaround and skilled people. Give them a call and you get to speak to an actual and knowledgeable human. They deserve their high scores here.
Outstanding and a good price
Outstanding. They even do premium glass lenses as well as really good plastic ones.
Reglazing by post takes a bit longer than the previous company I tried but it's worth the wait, if they don't have quite what you are looking for then they offer options if you e-mail.
Exceptional Service
Exceptional service, quick turn around, my broken pair of glasses is as good as new. The most impressive part of their service was making out time to explain in detail how they fixed it. They also made sure to return the little piece left from my broken hinge.
Fantastic service
Fantastic service, highly recommend.
Sent glasses off and issue diagnosed and rectified very quickly. Received glasses back Swifty. Very reasonable price to boot.
Thank you very much 👍
Fit for purpose
What a fit for purpose service.Thanks George for good communication and advice. You stepped in when my opticians could not offer me a after sales repair service. And they charged me a lot of money for my vari vocals.
I received my new frames within a overnight turn around.
I will certainly use Simplespex again.
Excellent service
They repaired my rimless specs really quickly and, as requested, swapped out the old plastic arms for replacement metal ones. Also, a few weeks later I lost a screw from one of the arms and they sent me some replacement screws the same day (on a Sunday!!) free of charge. What a great service. Special thanks to George.
Excellent service
Excellent service - really quick and lovely communication from George.
Would definitely recommend and will use again.
Thanks :)
First class repair work and excellent…
First class repair work and excellent communication. George repaired my mother's spectacles beautifully, swiftly and for a very fair price, when the high street optician who sold her the glasses, simply offered to sell her a new pair at significant cost.
They, and all the other high street opticians should take a lesson on the importance of customer care and aftersales service from this highly skilled professional.
I would recommend Simplespex services without hesitation.
Excellent Service
Enquired online and had a reply over the phone within the hour. Easy to use website, chose the repair and paid online. Glasses returned quickly. The repair is brilliant, an acetate frame that had cracked in two across the bridge, looking at the glasses when wearing them you would never know. Definitely recommend.
Really top service
Really top service. They repaired my frames (broken spring) and had them back with me within three days. They did a great job, and for a good price too. Warmly recommended.
Impressive service!
I have now had 3 impressive services carried out by George at Simplespex. Two of them were frame repairs and one I had new prescription Zeiss lenses fitted to my new frames.
George is so thorough that if he comes across a problem with an order he will make contact to make sure you are fully in the picture. This is unique in online ordering as you are immediately put at ease knowing that your order is being handled by a knowledgeable and trusting person.
My new lenses from Simplespex were almost half the price of my local options, another reason that I highly recommend their services as they cannot be matched.
Come funziona Trustpilot
Chiunque può scrivere una recensione su Trustpilot. L'autore di una recensione ha la possibilità di modificarla o cancellarla in qualsiasi momento e, fintantoché il suo account è attivo, la recensione rimane visibile a tutti.
Per salvaguardare la nostra piattaforma, facciamo uso di personale dedicato e di tecnologie intelligenti. Scopri come combattiamo le recensioni false.
Scopri di più su come vengono gestite le recensioni su Trustpilot.
La verifica aiuta a garantire che le recensioni su Trustpilot vengano scritte da persone reali.
Offrire incentivi in cambio di recensioni o chiederle solo a clienti specifici potrebbe distorcere il TrustScore, violando le nostre linee guida.








