The initial experience was great but things changed after the equipment arrived. Several certified used items arrived with issues including a coffee machine that has never worked, several weeks later,... Leggi di più
L'azienda ha risposto
Anche se non controlliamo le affermazioni specifiche, trattandosi di opinioni personali, etichettiamo le recensioni come “Verificate” quando riusciamo a confermare che c'è stata un'interazione commerciale effettiva. Leggi di più
Per proteggere l'integrità della piattaforma, ogni recensione presente sul sito, verificata o meno, viene monitorata dai nostri sistemi automatici 24 ore su 24. Questa tecnologia è progettata per individuare e rimuovere i contenuti che non rispettano le nostre regole, come le recensioni non basate su esperienze autentiche Siamo consapevoli che potremmo non riuscire a cogliere proprio tutto, quindi puoi segnalarci qualsiasi cosa pensi che ci sia sfuggita. Leggi di più
Scopri cosa dicono le persone
Silver Chef met our needs perfectly. Having purchased an old run down Hotel we really need to suck and see the various equipment options. The rent to buy option allowed us to sort our immediate equipm... Leggi di più
L'azienda ha risposto
There should be only 1 account manager per buyer….. only 1 point of contact. At the moment it seems that there is 1 account manager per supplier, if a buyer is purchasing from 3 different suppliers... Leggi di più
L'azienda ha risposto
The supplier of our Eswood pot washer Quality Rewards -Rose was brilliant and managed the entire service. Rose managed to source a machine before the due date so we could continue operations. The ma... Leggi di più
L'azienda ha risposto
Dettagli dell'azienda
Informazioni su SilverChef
Scritti dall'azienda
SilverChef offer a variety of funding solutions built to suit hospitality equipment needs.
Rent-Try-Buy 12-month rental agreements
Lease-to-Keep 2-to-5 year leases
Cashflow-friendly, low weekly payments
Flexibility to adapt equipment to your changing needs
Informazioni di contatto
Park Tower, 20 Pidgeon Cl, 4101, West End, Australia
- 1800 337 153
- silverchef.com.au
3,7
Nella media
242 recensioni
Ha risposto al 100% delle recensioni negative ricevute
Solitamente risponde entro 1 settimana
Come questa azienda usa Trustpilot
Scopri come vengono raccolte, valutate e moderate le loro recensioni e valutazioni.
Le persone hanno visualizzato anche
Excellent service right from sales to…
Excellent service right from sales to admin to dispatch.
9 giugno 2025
Risposta di SilverChef
Hi Neil
So glad we could support you! Hospitality is a fast-paced industry and we are always working to make things easier and faster for our customers.
Look forward to helping you more in the future.
From the team at SilverChef
Consistently confusing and time…
Consistently confusing and time consuming processes to get very basic information regarding my multiple assets with Silver Chef.
Its inneficient and doesnt give me any confidence in your abilities to serve me as a client .
9 giugno 2025
Risposta di SilverChef
Hi Dale
Thank you for your feedback, we genuinely appreciate hearing from our customers. It looks like a member of our team has been in touch with you regarding your experience. If you have any outstanding questions, please get in touch at marketing@silverchef.com.au and we will look into it for you.
Regards, SilverChef
Overall everything was done for me
Overall everything was done for me . Hassle free, headache free
1 maggio 2025
Risposta di SilverChef
Hi Souha,
5 stars is always the goal for us here at SilverChef! We are happy to hear that you have had a smooth and simple process, and look forward to supporting you more in the future.
From the team at SilverChef
Risposta di SilverChef
Hi David,
Really appreciate you taking the time to share this! It means a lot to know we’ve helped you on your hospitality journey. We have passed on your kind words to Steve!
From the team at SilverChef
Risposta di SilverChef
Hi Paul,
Thanks for the glowing review! Jamie is amazing, so we're not surprised you've had such a great experience.
SilverChef
When purchasing or renting from…
When purchasing or renting from Silverchef they are quick professional but with my experience with them after 12 months you got to get in contact with them to either rent to buy or pay it outright as the first 12months rent you pay 75% of the payments will come off the settlement price as if you don’t get in contact they will keep taking the rent out and none of those funds will come off, so it will just go on forever and that works out to be a big cost other than that it’s perfect
22 maggio 2025
Risposta di SilverChef
Hi,
So glad we could support you! We know how fast-paced hospitality is, and we’re always working to make things easier and faster for our customers.
From the team at SilverChef
Silverchef are good to deal with
Silverchef are good to deal with. If you need equipment fast. Process is easy. Affordable weekly rental. Buy out costs are high. Rental payments are 100% tax deductible so thats a big plus. You pay for the convenience.
1 maggio 2025
Risposta di SilverChef
Hi Nicole,
Thanks so much for your review! We’re thrilled to hear the benefits of Rent-Try-Buy has supported your hospitality business. We're always here when you're ready for your next step.
SilverChef
Risposta di SilverChef
Hi Major,
Thanks for taking the time to leave us your review! Our team are amazing and passionate about helping support hospitality businesses like yours! Always here to help for what comes next!
SilverChef
Certified used, certified rip-off
Used equipment breaks for second but just out of the 3 month warranty. Have to keep till the 12month lease is up and then give it back. Costing $130 for a oven that doesn't work. Never again. Update. A technician fixed under warranty but he said there was a lot of loose fuses and wiring so he doesn't know how long the repairs will last.
27 maggio 2025
Risposta di SilverChef
Hi Robert,
Thank you for taking the time for leaving a review, we genuinely appreciate it. A member of our Certified Used team has reached out to arrange a solution for you.
Thanks again
SilverChef
Risposta di SilverChef
Hi Scott,
Really appreciate you taking the time to share this! It means a lot to know we’ve helped you navigate your hospitality journey. We're always here to help if you need.
From the team at SilverChef
just how quick they are at organising…paperwork
just how quick they are at organising everything
7 aprile 2025
Risposta di SilverChef
Hi Frank,
So glad we could support you! We know how fast-paced hospitality is, and we’re always working to make things easier and faster for our customers. Thanks again!
From the team at SilverChef
Awesome to deal with
They were keen to help with our requests. Very professional and fast with our orders. Would recommend them to anyone looking to streamline and improve their business. 5 stars from us
16 aprile 2025
Risposta di SilverChef
Hi Jason,
5 stars is always the goal for us here at SilverChef! We are happy to hear that you have had a smooth and simple process, and look forward to supporting you more in the future.
From SilverChef
Overall great and happy with service
Overall great and happy with service. One thing. At the begining, explanation needed more in detail. After i submit silver chef application, i got a call and thought all scam and fake. Needed to advice people to expect a call from somewhere. This wasted me a week to realise that a call was related to silver chef. Then, im sure it should be much popular.
15 maggio 2025
Risposta di SilverChef
Hi Jeyong,
Thanks for your review. We’re always looking to learn more about how we can improve the customer experience, so genuinely appreciate your feedback.
From the team at SilverChef
Very xx good services very helpful
Very xx good service. very xx helpful number one 👍👍👍👍👍👍
8 maggio 2025
Risposta di SilverChef
Hi Alep,
Really appreciate you taking the time to share this! It means a lot to know we’ve helped you and your hospitality business.
From SilverChef
Risposta di SilverChef
Hi,
So glad we could support you! We know how fast-paced hospitality is, and we’re always working to make things easier and faster for our customers.
From the team at SilverChef
Risposta di SilverChef
Hi Sebastian,
Thank you for taking the time to leave us your review! 5-stars is always our goal, so we're happy to hear you've been looked after well.
Thanks again.
From SilverChef
Made me fill so important made the…
Made me fill so important made the process so easy a pleasure to work with
9 aprile 2025
Risposta di SilverChef
Hi Gail,
5 stars is always the goal for us here at SilverChef! We are happy to hear that you have had a smooth and simple process, and look forward to supporting you more in the future.
From the team at SilverChef
The staff were great and made things…
The staff were great and made things easy to deal with.
1 aprile 2025
Risposta di SilverChef
Hi Tze,
Thanks for the glowing review! We aim to make access to equipment as easy and stress-free as possible. Delighted to hear we delivered for you.
SilverChef
Silver Chef is a great partner for businesses needing commercial kitchen equipment without the heavy upfront costs.
Silver Chef has carved a strong reputation in the hospitality and food service industry by offering flexible equipment financing and a broad range of commercial kitchen equipment. Whether you're launching a new cafe, scaling up a restaurant, or replacing worn-out gear, Silver Chef offers solutions that cater to a variety of budgets and business models.
2 aprile 2025
Risposta di SilverChef
Hi Mariam,
Thanks so much for taking the time to share this! We really appreciate your kind words and support.
It means a lot to know our flexible finance and equipment options are making a difference for hospitality businesses like yours.
Looking forward to supporting you and your business more in the future.
All the best,
SilverChef
Was easy to work with and got my…
Was easy to work with and got my equipment very quick
6 febbraio 2025
Risposta di SilverChef
Hi Nathan,
Thanks for the kind words! We’re so pleased to hear the process was easy and the equipment arrived quickly. Happy customers are what we’re all about—thanks again for partnering with SilverChef!
Come funziona Trustpilot
Chiunque può scrivere una recensione su Trustpilot. L'autore di una recensione ha la possibilità di modificarla o cancellarla in qualsiasi momento e, fintantoché il suo account è attivo, la recensione rimane visibile a tutti.
Le aziende possono raccogliere recensioni tramite inviti automatici. Queste recensioni sono etichettate come verificate perché è ovvio che si basano su esperienze reali.
Scopri di più sui diversi tipi di recensioni.
Per salvaguardare la nostra piattaforma, facciamo uso di personale dedicato e di tecnologie intelligenti. Scopri come combattiamo le recensioni false.
Scopri di più su come vengono gestite le recensioni su Trustpilot.
La verifica aiuta a garantire che le recensioni su Trustpilot vengano scritte da persone reali.
Offrire incentivi in cambio di recensioni o chiederle solo a clienti specifici potrebbe distorcere il TrustScore, violando le nostre linee guida.