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Scopri cosa dicono le persone

Valutata 5 stelle su 5

My hair topper covers my thinning hair line. It's a perfect colour match, everyone thinks irs my normal hair, they can't tell the difference. This has made me feel less self conscious & given me conf... Leggi di più

L'azienda ha risposto

Valutata 1 stelle su 5

I paid a lot of money for a fringe piece just to receive this silly looking piece of hair that looked nothing like I was expecting, what a huge waste of money

L'azienda ha risposto

Valutata 5 stelle su 5

I recently purchased the halo hair from SilkaraHair and I'm absolutely thrilled with it! The quality of the hair is top-notch, silky smooth, and blends seamlessly with my natural hair. The color match... Leggi di più

L'azienda ha risposto

Valutata 5 stelle su 5

I was skeptical at first, but this heatless curler set is magic. My hair is naturally stubborn, but I woke up with soft, bouncy curls that lasted all day. No heat damage, no effort—just amazing result... Leggi di più

L'azienda ha risposto

Dettagli dell'azienda

  1. Fornitore di extension per capelli
  2. anche in
  3. Negozio di prodotti per capelli

Scritti dall'azienda

No Salon Markups! Hair salons markup their prices up 8-10x the actual cost for hair extensions. We do things differently. No hefty price tags, just premium quality hair extensions delivered right to your doorstep. Full & long hair is probably one of the biggest dreams of every woman. With our Secret Extensions this dream finally becomes a reality! We use high-quality, eco-friendly materials to craft our extensions, offering a natural hair-like appearance that elevates your beauty effortlessly. Fuller, longer, hair in seconds: Dream hair just got real; get it every day of the week with our Halo Hair Extensions. Effortless and low maintenance: Easy to use, manage, and upkeep; our halo extensions don't demand much, just a head that's halo ready. Zero damage to your own hair: Get the hair you've always wanted but never knew you could, without damaging your real hair, your morning routine, or your wallet.


Informazioni di contatto

3,4

Nella media

TrustScore 3.5 su 5

84 recensioni

5 stelle
4 stelle
3 stelle
2 stelle
1 stella

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Ha risposto al 100% delle recensioni negative ricevute

Solitamente risponde entro 1 settimana

Come questa azienda usa Trustpilot

Scopri come vengono raccolte, valutate e moderate le loro recensioni e valutazioni.

3,4

Tutte le recensioni

(84)

34 recensioni negli ultimi 12 mesi

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Su Trustpilot, le aziende non possono offrire incentivi o pagare per nascondere le recensioni. Le recensioni sono le opinioni dei singoli utenti e non di Trustpilot. Leggi di più

Valutata 5 stelle su 5

Where have these been all my life?

Where have these been all my life? The Silkara Ponytail Extensions are perfect for those days when my hair just doesn’t cooperate. They’re so full and beautiful—I get compliments every time I wear them.

13 gennaio 2025
Non scritta su invito
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Risposta di Silkara Hair

Hi Lily Elizabeth,
Thank you for your lovely review! We’re so glad you’ve fallen in love with our Silkara Ponytail Extensions. It’s amazing to hear they’ve become your go-to for effortless, gorgeous hair days. You deserve all those compliments—keep rocking the look! 💖

Valutata 5 stelle su 5

Such a fun way to switch...

Such a fun way to switch up my look without the regret of cutting my hair! The Silkara Bangs are easy to clip in and style, and they match my hair color perfectly. Love them!

22 dicembre 2024
Non scritta su invito
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Risposta di Silkara Hair

Hi Ella,
Thank you so much for your sweet review! We’re so happy you’re loving the Silkara Bangs and how easy they make switching up your style. Perfect match and no regrets—just what we aim for! Have fun experimenting with your looks! 💕

Valutata 5 stelle su 5

These bun extensions make me feel...

These bun extensions make me feel so put-together even on lazy days. They’re easy to clip on and instantly make my hair look full and flawless. I can’t imagine going back to my old routine.

9 gennaio 2025
Non scritta su invito
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Risposta di Silkara Hair

Hi Isabella,
Thank you so much for your lovely review! We’re delighted to hear that our bun extensions are making your hair routine effortless and fabulous. Full and flawless on lazy days? That’s what we’re all about! 💖 Enjoy rocking your new go-to look!

Valutata 5 stelle su 5

I was skeptical at first...

I was skeptical at first, but this heatless curler set is magic. My hair is naturally stubborn, but I woke up with soft, bouncy curls that lasted all day. No heat damage, no effort—just amazing results!

2 gennaio 2025
Non scritta su invito
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Risposta di Silkara Hair

Hi Emily,
Thank you so much for your wonderful feedback! We’re overjoyed to hear that the heatless curler set worked its magic on your stubborn hair. Soft, bouncy curls with no heat damage are what we strive for! Enjoy your gorgeous curls and effortless styling! 💖

Valutata 5 stelle su 5

The Silkara Ponytail Extensions are my...

The Silkara Ponytail Extensions are my go-to for nights out! They give me that perfect Ariana Grande ponytail vibe with so much volume. Plus, they’re easy to put on and stay in place all evening.

10 gennaio 2025
Non scritta su invito
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Risposta di Silkara Hair

Hi Anabelle,
Thank you for your fabulous review! We’re so glad the Silkara Ponytail Extensions are your go-to for nights out. Giving you that perfect Ariana Grande vibe with ease and volume is exactly what we love to hear! 💕 Keep rocking those stunning looks!

Valutata 5 stelle su 5

I’ve always been afraid to...

I’ve always been afraid to commit to cutting bangs, but the Silkara Bangs gave me the perfect solution. They look amazing and super realistic—I’ve already fooled a few friends into thinking I got a haircut!

3 gennaio 2025
Non scritta su invito
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Risposta di Silkara Hair

Hi Chloe,
Thank you for your lovely review! We’re so glad the Silkara Bangs gave you the confidence to switch up your look without the commitment. Fooling your friends is the ultimate compliment—enjoy your fabulous new style! 💕

Valutata 5 stelle su 5

Lovely soft hair

Lovely soft hair

29 dicembre 2024
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Risposta di Silkara Hair

Hi Janie,
Thank you for your kind words! We’re so glad you’re loving the softness of our products. Your hair deserves the best! 💕

Valutata 1 stelle su 5

Hair was crap quality not happy with my…

Hair was crap quality not happy with my purchase at all

12 dicembre 2024
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Risposta di Silkara Hair

Hi Joanne,

Thank you for sharing your feedback. We’re truly sorry to hear that you were not happy with your recent purchase. Your satisfaction is our top priority, and we take comments like yours very seriously.

We are committed to providing high-quality products, and it’s disappointing to learn that this wasn’t your experience. We would love the opportunity to make things right. Could you please reach out to us directly at info@silkarahair.com so we can better understand the issue and assist you in resolving it?

We greatly value your trust in us and hope to restore your confidence in our products and service.

Thank you,
Silkara Hair

Valutata 4 stelle su 5

Amazing

Amazing! It looks so natural hair..

15 dicembre 2024
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Risposta di Silkara Hair

Hi Evangeline,

Thank you so much for your amazing review! We’re thrilled to hear that you love how natural the hair extensions look. Your satisfaction means the world to us, and we’re glad we could meet your expectations.

If you have any questions or need help with anything, feel free to reach out anytime. We look forward to serving you again soon!

Warm regards,
Silkara Hair

Valutata 2 stelle su 5

It’s pretty but it does not look like…

It’s pretty but it does not look like the picture at all sadly I would like to return it

3 novembre 2024
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Risposta di Silkara Hair

Hi Kyra,

Thank you for your feedback. We’re sorry to hear that the product didn’t meet your expectations. We strive to ensure our customers are fully satisfied with their purchases.

Please visit the Contact Us page on our website and reach out to us with your order details. If your purchase meets our return and refund policy, we will gladly assist you with returning the item and processing your refund.

We appreciate your understanding and look forward to resolving this for you.

Best regards,
Silkara Hair

Valutata 5 stelle su 5
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Risposta di Silkara Hair

Hi Wendy,

Thank you so much for your wonderful 5-star review! 🌟 We’re thrilled to hear that you absolutely love your hair piece—it’s feedback like yours that makes our day! We’re dedicated to bringing effortless, beautiful hair to our clients, and we’re so happy you’re enjoying yours.

If you ever have any questions, don’t hesitate to reach out.

Thank you for choosing us for your hair extensions!

With gratitude,
Silkara Team

Valutata 4 stelle su 5

It was just what I wanted

It was just what I wanted! Only complaint was it took quite a long time to arrive.

29 luglio 2024
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Risposta di Silkara Hair

Thank you so much for your feedback! We’re thrilled to hear that you loved your hair extensions and that they were just what you wanted.
We sincerely apologize for the longer-than-expected delivery time. We’re always looking to improve our service, and your feedback helps us do just that. If you ever have any concerns or need anything in the future, please don’t hesitate to reach out.
We appreciate your support and hope to serve you again soon!
Silkara Hair

Valutata 1 stelle su 5

This product is not what was shown…

This product is not what was shown online.
It has different packaging and branding. Not like the hair seen in stores with brand as shown online.

16 luglio 2024
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Risposta di Silkara Hair

Dear Sylvi,

Thank you for your feedback. We are truly sorry to hear that the product you received did not meet your expectations and was not as shown online. We understand how frustrating this can be and apologize for any inconvenience caused.

We strive to ensure that all our products match the descriptions and images on our website. Sometimes, variations in packaging and branding can occur due to updates from our suppliers. However, this should not affect the quality of the product itself.

We would like to make this right for you. Please contact our customer service team in website so we can arrange for a refund, or provide you with a discount on your next purchase.

Your satisfaction is our top priority, and we appreciate the opportunity to resolve this matter.

Thank you for bringing this to our attention, and we hope to restore your trust in our products and services.

Best regards,
Silkara Hair

Valutata 5 stelle su 5

Customer service was exceptional.

Customer service was exceptional.
colour match was perfect.

28 marzo 2024
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Risposta di Silkara Hair

Dear Diana,

Thank you so much for your wonderful feedback! We’re thrilled to hear that you had an exceptional experience with our customer service and that the color match was perfect.

We strive to provide our customers with the best service and products, and your satisfaction is a huge affirmation for us.

We look forward to assisting you again soon!

Valutata 5 stelle su 5

I absolutely loved my hair claw…

I absolutely loved my hair claw extension . It came promptly and the details of the product were exactly like the product I bought. I’m very happy with my purchase

21 marzo 2024
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Risposta di Silkara Hair

Dear Nerena,

Thank you so much for your wonderful review!

We’re thrilled to hear that you loved your hair claw extension and that it arrived promptly.

It’s always rewarding to know that our product descriptions match the actual products and meet our customers’ expectations.

Your happiness with your purchase means a lot to us. We look forward to serving you again at Silkarahair!

Valutata 5 stelle su 5

Staff really helpful and fast reply

Staff really helpful and fast reply. Really appreciate

20 marzo 2024
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Risposta di Silkara Hair

Dear Natthida,

Thank you for your kind words! We’re thrilled to hear you found our staff helpful and responsive.

Your satisfaction is our top priority, and it’s heartening to know we were able to assist you promptly.

We appreciate your feedback and look forward to helping you again soon!

Valutata 5 stelle su 5

I had hesitations of ordering my curly…

I had hesitations of ordering my curly ponytail extension due to the company being based in China. I was worried that I would have to wait a long period of time for delivery which I did not want as it's not like the product was low in cost. I emailed expressing my concerns and they got back to me within the hour & put my concerns to rest. I was completely happily surprised when only 6-7 days later I received my product in which I cannot fault. I very much recommend this company and their products and will certainly order from them in the future.

19 marzo 2024
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Risposta di Silkara Hair

Dear Melinda,

Thank you for taking the time to share your experience with us.

We’re delighted to hear that our responsive customer service team was able to quickly address your concerns and put your mind at ease.

It’s great to know that your curly ponytail extension arrived swiftly, and you are satisfied with its quality.

We pride ourselves on being an Australian-based company with a versatile inventory located both here and abroad to ensure efficient delivery times.

We greatly appreciate your recommendation and look forward to your next visit to Silkarahair!

Valutata 5 stelle su 5

Easy website to navigate

Easy website to navigate. Quick shipping and a good quality looking product , very happy and would definitely purchase again

16 marzo 2024
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Risposta di Silkara Hair

Thank you so much for your positive feedback and for taking the time to post this review.

We’re glad you found our website easy to navigate and are satisfied with the quick shipping and the quality of our products.

We strive to continue delivering great experiences consistently, so we hope to see you again soon at silkarahair.com.au!

Valutata 5 stelle su 5

Amazing customer service

Amazing customer service, parcel arrived on time and great quality! Thank you guys very much

22 gennaio 2024
Non scritta su invito
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Risposta di Silkara Hair

Dear Courtenay,

Thank you so much for taking the time to share your positive experience with us! We're thrilled to hear that you were satisfied with our customer service, the timely arrival of your parcel, and the quality of the product. Your kind words are greatly appreciated and motivate us to continue delivering exceptional service. If there's anything else we can do for you, please don't hesitate to reach out. Looking forward to serving you again in the future!

Warm regards,
Silkara Hair

Valutata 5 stelle su 5

sosososo good!

sosososo good!! the hair is so soft and blending well with my natural hair! highly recommended

26 dicembre 2023
Non scritta su invito
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Risposta di Silkara Hair

Dear Fira,

Wow, your feedback has truly made our day! We're overjoyed to hear that you love the hair and find it to be a perfect match with your natural hair. Thank you for recognizing the quality of our product and for your high recommendation. It means the world to us. We're here for you anytime you need, and we can't wait to assist you again. Your satisfaction is our top priority!

Best wishes,
Silkara Hair

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