My hair topper covers my thinning hair line. It's a perfect colour match, everyone thinks irs my normal hair, they can't tell the difference. This has made me feel less self conscious & given me conf... Leggi di più
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I paid a lot of money for a fringe piece just to receive this silly looking piece of hair that looked nothing like I was expecting, what a huge waste of money
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I recently purchased the halo hair from SilkaraHair and I'm absolutely thrilled with it! The quality of the hair is top-notch, silky smooth, and blends seamlessly with my natural hair. The color match... Leggi di più
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I was skeptical at first, but this heatless curler set is magic. My hair is naturally stubborn, but I woke up with soft, bouncy curls that lasted all day. No heat damage, no effort—just amazing result... Leggi di più
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Dettagli dell'azienda
Scritti dall'azienda
No Salon Markups! Hair salons markup their prices up 8-10x the actual cost for hair extensions. We do things differently. No hefty price tags, just premium quality hair extensions delivered right to your doorstep. Full & long hair is probably one of the biggest dreams of every woman. With our Secret Extensions this dream finally becomes a reality! We use high-quality, eco-friendly materials to craft our extensions, offering a natural hair-like appearance that elevates your beauty effortlessly. Fuller, longer, hair in seconds: Dream hair just got real; get it every day of the week with our Halo Hair Extensions. Effortless and low maintenance: Easy to use, manage, and upkeep; our halo extensions don't demand much, just a head that's halo ready. Zero damage to your own hair: Get the hair you've always wanted but never knew you could, without damaging your real hair, your morning routine, or your wallet.
Informazioni di contatto
1-7 Pelican St, 2010, Surry Hills, Australia
- info@silkarahair.com
- silkarahair.com
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84 recensioni
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Human hair topper with bangs for thinning hair
Arrived promptly, packed well, pricepoint excellent, colour very good, human hair condition also very good, This small hairpiece perfect to cover thinning hairline. Dropped a star because the combs do not anchor the hairpiece to my hair/head.
29 dicembre 2025
Risposta di Silkara Hair
Hi Samantha,
Thank you so much for your detailed and thoughtful review! 🌟 We’re so glad to hear you were happy with the prompt delivery, packaging, price point, and especially the quality and colour of our human hair topper with bangs — it’s wonderful to know it worked well to cover your thinning hairline.
We appreciate your feedback regarding the combs not anchoring as securely as you’d like. Fit and grip can vary depending on individual hair type and placement, so we’ll take this on board for future improvements. We also have some tips and optional grip accessories we can recommend — feel free to reach out to info@silkarahair.com if you’d like personalised advice!
Thanks again for choosing Silkara Hair, where we’re proud to offer premium human hair toppers, clip-in ponytails, bun extensions, fringes, and more — all designed to give confidence and comfort every day.
Warm regards,
Silkara Hair Team
👉 www.silkarahair.com.au
Great hair
I just love the volume it gives to my ponytail. So versitile for up dos. Fast delivery and service. Wow what a difference
16 dicembre 2025
Risposta di Silkara Hair
Hi Von,
Thank you so much for your amazing 5-star review! 💖 We’re thrilled to hear that you’re loving the volume and versatility of your new ponytail hair extension — it’s such a game-changer for effortless updos and glam looks!
We’re also glad to hear that your order arrived quickly and that you were happy with our service — we work hard to deliver both quality and speed to our customers.
Thanks again for choosing Silkara Hair! You can always explore more of our premium clip-in ponytails, buns, halo, Remy human hair toppers, and fringes at 👉 www.silkarahair.com.au
Warm regards,
Silkara Hair Team
The product was more yellow blonde in…
The product was more yellow blonde in person but trying to return it was impossible since they had only email for a contact. I sent 2 emails but did not get a response to either one.
2 dicembre 2025
Risposta di Silkara Hair
Hi there,
We’re truly sorry to hear about your experience and appreciate you taking the time to leave a review.
We take customer service very seriously and always respond to every email we receive — typically within 24–48 hours (excluding weekends). We’ve checked our system and, unfortunately, we were unable to locate any emails from the address you’ve listed, which may explain the lack of response.
We’d love the opportunity to make this right. Please resend your message, along with your order number, to info@silkarahair.com, and we’ll make sure it is personally reviewed and handled promptly.
As for the colour, we understand it can sometimes appear slightly different in person due to lighting and screen variations. That’s why we offer free support and colour-matching advice before purchase, and we’re always happy to help find a better fit when needed.
Thank you again for your feedback, and we hope to hear from you soon so we can resolve this for you.
Warm regards,
Silkara Hair Team
📧 info@silkarahair.com
🌐 www.silkarahair.com.au
This company does not honour their…
This company does not honour their return policy. The website clearly states: easy return to our Sydney site within 14 days. Shop with total peace of mind. But, they refused a return and just offered 20% off next purchase. As if anyone would shop there again. 0 rating if possible
24 dicembre 2025
Non scritta su invito
Risposta di Silkara Hair
Hi Heike,
Thank you for your review, and we’re truly sorry to hear that you’re unhappy with your experience.
However, for the benefit of other customers reading this, we’d like to provide some clarity on the situation.
Your order was delivered as placed — including the correct product, colour (#4), and length (10”) you selected at checkout. The product was not faulty or incorrectly sent. As stated in our Return Policy, returns are accepted if the item is unused, in original condition, and if the reason falls within our return guidelines (e.g. wrong item received or manufacturing issue).
In your case, the return request was due to personal preference — the colour appearing lighter than expected and the piece being shorter than you’d hoped, despite being exactly as described in the listing. We did request additional evidence (as per our policy) to see if an exception could be made and also offered a 20% discount toward a better-matched piece as a goodwill gesture — which you declined.
At Silkara Hair, we pride ourselves on offering fair policies and compassionate customer service. We also take care to display clear product descriptions, sizing, and colour options. In fact, many customers contact us before ordering for free colour-matching assistance, and we always encourage this to help avoid any mismatch.
We understand online shopping for hair can be tricky and are always here to help — but it’s important to note that a change of mind or incorrect selection on the customer’s side does not qualify for a full refund, as per our published policy.
We appreciate your feedback and wish you all the best.
Warm regards,
Silkara Hair Team
📧 info@silkarahair.com
🌐 www.silkarahair.com.au
Risposta di Silkara Hair
Hi there,
We’re very sorry to hear you feel this way, though we’re surprised by your review and the language used.
We have carefully checked your order and can confirm that the product and colour sent matched exactly what was selected at the time of purchase. No incorrect item was shipped from our end. If there had been any mistake on our part, we would have gladly resolved it — as we always do for our customers.
At Silkara Hair, we take customer service seriously and have helped thousands of happy customers find the perfect hair extensions — including clip-in ponytails, buns, fringes, toppers, and more. We’re always happy to offer guidance with colour selection before purchase, and we offer fair return/exchange options when valid evidence is provided.
If you believe there was an error with your order, we invite you to email info@silkarahair.com with your order number and photos so we can properly review the situation. However, we cannot resolve issues based on vague or disrespectful claims without supporting details.
We remain committed to honest communication and quality service for all of our customers.
Warm regards,
Silkara Hair Team
📧 info@silkarahair.com
🌐 www.silkarahair.com.au
Perfect colour
Perfect colour. Feels good quality.
Fast delivery.
Overall very satisfied.
20 novembre 2025
Risposta di Silkara Hair
Hi Annie,
Thank you so much for your wonderful 5-star review! 💖 We’re thrilled to hear that the colour was a perfect match, the hair feels like great quality, and that you received your order quickly — that’s exactly the experience we aim to deliver!
At Silkara Hair, we take pride in offering premium yet affordable clip-in ponytails, bun extensions, Remy human hair toppers, fringes, and more — all designed to help you look and feel your best with ease.
Thanks again for choosing us!
Explore more styles at 👉 www.silkarahair.com.au
Warm regards,
Silkara Hair Team
good quality hair pieces
good quality hair pieces, arrived in two separate deliveries. they look great and same as the photos.
13 novembre 2025
Risposta di Silkara Hair
Hi Julia,
Thank you so much for your lovely review! We’re so glad to hear you’re happy with the quality of our hair pieces and that they matched the photos — that’s exactly what we aim for 💖
Apologies for the split delivery — sometimes orders are shipped from different locations to speed up the process, but we’re happy everything arrived safely!
We truly appreciate your support and hope you continue to enjoy our range of premium ponytails, clip-ins, buns, toppers, and fringe extensions.
You can always explore more styles at 👉 www.silkarahair.com.au
Warmest regards,
Silkara Hair Team
Easy to order and was shipped fast
17 novembre 2025
Risposta di Silkara Hair
Hi Janet,
Thank you so much for your review! We’re glad to hear your ordering experience was smooth and that your hair extensions arrived quickly — we always aim to provide fast, reliable service 💖
We hope you’re loving your new piece! Whether it’s our clip-in ponytails, bun extensions, or 100% Remy human hair toppers, we’re here to help you feel confident and beautiful.
Thanks again for choosing Silkara Hair — you can explore more at 👉 www.silkarahair.com.au
Warm regards,
Silkara Hair Team
Risposta di Silkara Hair
Hi Mag,
Thank you so much for your excellent review! 💖 We’re thrilled to hear you were happy with the quality of our hair extensions and the communication from our team — that’s exactly what we strive for!
Whether it’s our clip-in ponytails, bun extensions, Remy human hair toppers, or fringe pieces, we’re proud to offer premium-quality products with reliable customer support.
We appreciate your kind words and hope to see you again at 👉 www.silkarahair.com.au
Warm regards,
Silkara Hair Team
My first hair purchase
My first hair purchase. The colour is too dark. The edges of the cloth are raised. Is there a way to come and get a piece fitted
5 novembre 2025
Risposta di Silkara Hair
Hi Janette,
Thank you for your feedback, and we’re sorry to hear that your first purchase didn’t meet your expectations.
We completely understand how tricky it can be to get the perfect colour match online — especially for your first time! We’re more than happy to offer you a free return or exchange to make sure you end up with something you love. 💖
Please reach out to us at info@silkarahair.com with your order number, and our team will guide you through the quick and easy process.
Looking forward to helping you find the right piece!
Warm regards,
Silkara Hair Team
www.silkarahair.com.au
Return and/or refund.
Great experience with Silkara Hair as I have had to have a replace/refund due to colour not suitable on two occasions and both times been met with prompt and polite service. Replacement sent the first time and refund on the second, no problem.
22 novembre 2025
Risposta di Silkara Hair
Hi Margaret,
Thank you so much for your kind review! 💖 We’re so glad to hear that you had a great experience with our customer service team — your satisfaction is always our top priority.
At Silkara Hair, we understand that finding the perfect colour match can sometimes take a couple of tries, which is why we’re always happy to offer prompt, polite, and flexible support — whether it’s a replacement or a refund. We truly appreciate your trust in us!
For anyone new to our brand, Silkara Hair offers a wide range of premium-quality natural hair extensions including:
• 💁♀️ Effortless clip-in ponytails and bun extensions for quick volume and style
• 🎀 Clip-in and tape-in extensions for long-lasting transformations
• 🌸 Fringes (bangs) — synthetic and natural options
• 🌿 Silk-base human hair toppers for thinning hair and added volume
We’re proud to provide salon-quality hair extensions at an affordable price, with fast shipping and real human support — just like Margaret experienced!
Explore our collection at 👉 www.silkarahair.com.au
Thanks again, Margaret — we’re so grateful for your support!
Warm regards,
Silkara Hair Team
Great product for the price
4 settembre 2025
Risposta di Silkara Hair
Hi Gayle,
Thank you so much for your lovely review! We’re so glad to hear you’re enjoying your bun and ponytail hair extensions — they’re a quick and effortless way to elevate your look without the salon price tag 💁♀️✨
We’re proud to offer affordable, premium-quality pieces that our customers love. You can check out our full range of clip-ins, ponytails, buns, fringes, and human hair toppers anytime at
👉 silkarahair.com.au
Thanks again for choosing Silkara Hair — we appreciate your support! 💖
– Silkara Hair Team
Keen to buy, but...
Keen to buy, but they mention a choice of human remy hair or synthetic hair. When you buy for example the old Zala website has clear listings and prices for both types, but this is unclear when shopping on the Silkara site. I typedb remy human Halio in and Halo's come up with no description of the hair type used.
Will probably buy the synthetic anyway, but feel like i wasted a lot of time trying to find out wjhat they are made of.
11 novembre 2025
Non scritta su invito
Risposta di Silkara Hair
Hi there,
Thank you so much for your honest feedback — and for considering shopping with Silkara Hair!
We’re sorry the product details weren’t clearer during your browsing. You’re absolutely right — distinguishing between Remy human hair and synthetic options should be easier, and we’re actively working on improving this across our site.
To clarify: Yes, we do offer Halo extensions made with 100% Remy human hair, in addition to synthetic options. Some listings may not have clearly stated this yet, but we’re in the process of updating all product descriptions.
If you’d like help finding the right one, feel free to email us at info@silkarahair.com — we’d be more than happy to send direct links and help with colour matching too.
Thanks again for your helpful feedback, and we hope to welcome you as one of our happy customers soon!
👉 silkarahair.com.au
Warm regards,
Silkara Hair Team
My product never arrived
My product never arrived, and they wrote about an insurance company that did nothing but ask for a number from who-knows-where, just to avoid refunding my money... I felt scammed.
27 settembre 2025
Risposta di Silkara Hair
Hi Yesenia,
We’re truly sorry to hear that you haven’t received your order — we understand how frustrating that must be.
According to our system, the parcel was marked as delivered by the courier. In cases like this, we always guide customers to submit a claim through the shipping insurance provider we use to receive refund, which helps protect both our customers and businesses like ours. It’s definitely not our intention to avoid responsibility, and we’re here to help make this right.
It sounds like there may have been a misunderstanding in the process. Please contact us again at info@silkarahair.com with your order number, and our team will personally assist you in completing the claim or arranging a solution to ensure you’re not left out of pocket.
We’re committed to excellent customer service, and we want to resolve this fairly — just as we have for many other valued clients.
Warm regards,
Silkara Hair Team
www.silkarahair.com.au
Excellent value for money
Easy to order. Delivered within 2 weeks. Value for money was excellent
11 ottobre 2025
Risposta di Silkara Hair
Hi Heather,
Thank you so much for your lovely review! 💖
We’re so glad to hear that your topper arrived on time and that you found it to be excellent value for money.
It means a lot to us when customers have a smooth and positive experience — we truly appreciate your support!
Warmest regards,
Silkara Hair Team
www.silkarahair.com.au
I feel much more confident when wearing…
I feel much more confident when wearing my hair topper. It was wearable from when I unwrapped it after a good brush. I can style it when I do my hair. I received it earlier than advised which was excellent
5 settembre 2025
Risposta di Silkara Hair
Thank you so much, Sue! 💕 We’re so happy to hear your human hair topper helped you feel more confident and arrived earlier than expected — that’s exactly what we aim for!
Discover our full range of 100% human hair extensions, including silk base toppers with bangs, clip-in extensions, halo extensions, and more — all designed for a natural, comfortable, and salon-quality look. Explore the latest styles and colours at silkarahair.com.au ✨
Fast service great quality.
14 settembre 2025
Risposta di Silkara Hair
Thank you so much, Kate! 💕 We’re thrilled to hear you loved your Silkara™ Secret Hair Instant Curly Messy Bun and our fast service.
If you enjoyed this piece, explore our full range of 100% human hair and innovative synthetic material extensions, including silk base toppers with bangs/fringes, clip-in extensions, buns, ponytails, and halo styles — all designed for effortless beauty and a natural look. Discover more at silkarahair.com.au ✨
Risposta di Silkara Hair
Thank you so much, Addi! 💕 We’re so happy you loved your Silkara™ Secret Hair Instant Curly Messy Bun and Silkara™ Hair Messy Curly Bun Top — they’re perfect for adding instant volume and effortless style.
We’re delighted you enjoyed our service and hair quality! ✨ Don’t forget to explore our full range of 100% human hair and innovative synthetic material extensions, including silk base toppers with bangs/fringes, clip-in/tape-in extensions, buns, ponytails, and halo styles — all crafted for a natural, salon-quality look. Discover your next favourite at silkarahair.com.au 💇♀️
Rubbish bonnets of mulberry silk????
The quality of the make of the hair turban was terrible 😞 can I say it is like it came from an online cheap shop
Not the quality given the price. How can I tell if mulberry silk
Little label sewed in ???
Contacted company and while at the beginning were willing to engage that declined rapidly when given evidence and information. They appeared to not really know where the specific product came from
Will NEVER purchase from thus fits agsin
17 agosto 2025
Risposta di Silkara Hair
Thank you for your feedback. After carefully checking our records, we could not find any email or previous conversation with you regarding this purchase. It appears this review may have been intended for another store.
We take pride in offering high-quality products and excellent customer service, which is reflected in the many positive reviews we’ve received from our verified customers. If you did purchase from us, we’d be more than happy to investigate and assist further — please contact our support team directly so we can resolve any concerns.
Risposta di Silkara Hair
Hi Carmen,
Thank you so much for your kind words! We’re so glad to hear you’re happy with the hair extensions 💖
If you ever need help choosing your next style or colour, we’re always here to assist!
Warm regards,
Silkara Hair Team
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