My hair topper covers my thinning hair line. It's a perfect colour match, everyone thinks irs my normal hair, they can't tell the difference. This has made me feel less self conscious & given me conf... Leggi di più
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Anche se non controlliamo le affermazioni specifiche, trattandosi di opinioni personali, etichettiamo le recensioni come “Verificate” quando riusciamo a confermare che c'è stata un'interazione commerciale effettiva. Leggi di più
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I paid a lot of money for a fringe piece just to receive this silly looking piece of hair that looked nothing like I was expecting, what a huge waste of money
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I recently purchased the halo hair from SilkaraHair and I'm absolutely thrilled with it! The quality of the hair is top-notch, silky smooth, and blends seamlessly with my natural hair. The color match... Leggi di più
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I was skeptical at first, but this heatless curler set is magic. My hair is naturally stubborn, but I woke up with soft, bouncy curls that lasted all day. No heat damage, no effort—just amazing result... Leggi di più
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Dettagli dell'azienda
Scritti dall'azienda
No Salon Markups! Hair salons markup their prices up 8-10x the actual cost for hair extensions. We do things differently. No hefty price tags, just premium quality hair extensions delivered right to your doorstep. Full & long hair is probably one of the biggest dreams of every woman. With our Secret Extensions this dream finally becomes a reality! We use high-quality, eco-friendly materials to craft our extensions, offering a natural hair-like appearance that elevates your beauty effortlessly. Fuller, longer, hair in seconds: Dream hair just got real; get it every day of the week with our Halo Hair Extensions. Effortless and low maintenance: Easy to use, manage, and upkeep; our halo extensions don't demand much, just a head that's halo ready. Zero damage to your own hair: Get the hair you've always wanted but never knew you could, without damaging your real hair, your morning routine, or your wallet.
Informazioni di contatto
1-7 Pelican St, 2010, Surry Hills, Australia
- info@silkarahair.com
- silkarahair.com
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84 recensioni
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Fantastic customer service
Fantastic customer service, and great product. Excellent communication from the store. I’d buy from them again.
13 luglio 2025
Risposta di Silkara Hair
Hi Jaymie,
Thank you so much for your kind words! 💖 We’re so glad to hear you had a great experience with both our product and customer service — that’s exactly what we aim for!
Your support truly means a lot, and we’d absolutely love to have you shop with us again anytime.
With gratitude,
Silkara Hair Team
Risposta di Silkara Hair
Hi Caroline,
Thank you for your feedback. We’re genuinely sorry to hear you were disappointed with the initial colour of your product.
However, we do want to share the full story for the benefit of future customers: Before this review was posted, you reached out to us via email — and we responded promptly, offering to send you a new colour of your choice completely free of charge, no return required. You accepted this offer, and we immediately processed a replacement order with confirmation emails sent to you.
At Silkara Hair, we take customer satisfaction seriously and always go the extra mile to make things right — even when the original product was selected without a colour match consultation. We’re proud of our customer service and how quickly we act to support our customers.
We hope you’re happy with the replacement once received, and if you need anything further, our team is here to help 💖
Warm regards,
Silkara Hair Team
I used it for my wedding day style
I used it for my wedding day style. Perfect and looked real.
31 maggio 2025
Risposta di Silkara Hair
Hi Lacey,
Thank you so much for your lovely review! We’re honoured that you chose Silkara Hair for your wedding day — what a special occasion. 💍✨
It means the world to hear the extensions looked so natural and helped you feel perfect on such an important day.
Wishing you a lifetime of happiness and love! 💖
Warmest regards,
Silkara Hair Team
I love because isn't natural hair
I love because isn't natural hair . So i don’ feel the energy like i use to feel with the natural hair . The quality are amazing .
Thanks.
6 giugno 2025
Risposta di Silkara Hair
Hi Jessica,
Thank you so much for sharing your experience! We’re so happy to hear you love your hair extensions and appreciate the quality. 🌸
It’s wonderful to know that using synthetic hair feels better for you energetically — we hear this from quite a few customers who prefer that option.
Thanks again for taking the time to leave a review and for choosing Silkara Hair! 💖
Warm regards,
Silkara Hair Team
Risposta di Silkara Hair
Hi Charlee,
Thanks so much for your review! We’re so glad to hear you were able to dye the extension to match your red hair — that’s awesome! 🎨✨
It’s great to know our products give you that kind of flexibility and confidence. We’d love to see how it turned out if you’re ever keen to share a photo!
Thanks again for choosing Silkara Hair 💖
Warm wishes,
Silkara Hair Team
Easy to put on / colour matches
I have now purchased two ponytail hair extensions from Silkara Hair. I love them. Easy to put on and match my hair colour almost perfectly. I get compliments each time I wear them.
7 maggio 2025
Risposta di Silkara Hair
Hi Kirrily,
Thank you so much for your kind words and ongoing support! We’re thrilled to hear that you’re loving your ponytail extensions and that they blend so seamlessly with your hair — and those compliments are well deserved! 😊
Your review truly means a lot to us. We often hear from customers privately how much they love their Silkara Hair pieces, but it’s usually only the unhappy experiences that get shared publicly. So, seeing your positive feedback here helps us more than you know.
We hope you continue enjoying your extensions, and we’d absolutely love to welcome more reviews like yours from our happy customers! 💖
Warmest regards,
Silkara Hair Team
Totally not good
Totally not good. The pieces were just in plastic shoved in the bag. I thought they would have been protected a bit for being posted. The pieces were nothing like the photo. Very disappointing
8 maggio 2025
Risposta di Silkara Hair
Hi Julie,
Thank you for your feedback — we’re genuinely sorry to hear that you were disappointed with your order.
We always strive to balance affordability with quality, and while our products are priced to be accessible, we also aim to ensure they arrive safely and match expectations. The packaging is kept minimal to help reduce costs for our customers and lower environmental impact, but your point about presentation is noted and will be passed to our team.
As for the product not matching the photo, we’d love to investigate further. Sometimes lighting, screen settings, or styling can affect the perceived look. Please feel free to email us at info@silkarahair.com with photos and your order number — we’re happy to assist with a resolution.
Warm regards,
Silkara Hair Team
Wrong colour as nothing like photo
Wrong colour as nothing like photo. Also emailed with photo and never received a reply!
29 aprile 2025
Risposta di Silkara Hair
Hi Renee,
Thank you for your review, though we’re sorry to hear about your experience.
After reviewing our records, we were unable to locate any email from you regarding this matter. However, we can confirm that you contacted us via our online chat, and we promptly responded with clear instructions on how to proceed with a return or refund.
We always encourage our customers to follow the return process outlined on our website to ensure a smooth resolution. If there was any confusion, we’re still happy to assist—please feel free to reach out again and we’ll gladly help finalise this for you.
Warm regards,
Silkara Hair Team
No good hair curler offer
The hair curler i bought is from a chinese brand. it got broken the second time i use. but thank you for your help got me a refund. quick response too.
27 marzo 2025
Risposta di Silkara Hair
Hi Mie,
Thank you for your feedback, and we’re truly sorry to hear that the hair curler didn’t meet your expectations. While we aim to carefully source all our products, electronic devices can occasionally have issues — and we’re always here to make things right if that happens.
We’re glad we could resolve it quickly for you and appreciate your understanding. If you need anything else or have any questions in the future, feel free to reach out anytime.
Warm regards,
Silkara Hair 💕
Quality & speed
15 marzo 2025
Risposta di Silkara Hair
Hi Norita,
Thank you so much for your 5-star review! We’re thrilled to hear you loved the quality of our products and fast deliveries. Your support means the world to us, and we’re so glad to have you as part of the Silkara Hair family 💕
With love,
The Silkara Hair Team ✨
Loved the clip-in hair extensions
I bought the medium brown clip in hair extensions for my wedding and absolutely loved them! I got them for volume rather than length (purchased 14 inch ones) and they matched my hair perfectly and held the hollywood waves all day for my wedding day (even on a really hot day too). 100% would recommend.
5 febbraio 2025
Risposta di Silkara Hair
Hi Jacq,
Thank you so much for your wonderful review! 💖 We’re absolutely thrilled to hear that our medium brown clip-in extensions helped you achieve the perfect volume for your wedding day! 👰✨ It’s amazing to know they held up beautifully—even on a hot day!
Wishing you a lifetime of love and happiness, and we truly appreciate your recommendation! If you ever need anything, we’re always here to help. 💕
Best,
Silkara Hair 🌸
I didn't like them very much
I didn't like them very much. First wash and put them in and bit of the hair was coming out. So they did past very long at all.
4 febbraio 2025
Risposta di Silkara Hair
Hi Melissa,
We’re sorry to hear that you weren’t satisfied with your extensions. Quality is our top priority, and shedding should be minimal, especially with proper care.
We’d love to understand more about your experience and help resolve this for you. Please reach out to our team at info@silkarahair.com so we can assist you further. Your satisfaction is important to us! 💖
Best,
Silkara Hair
Drop shipping
I don't know why there are so many solid reviews, I absolutely did a trustpilot search and still ended up with a poor quality drop-shipper.
I knew it was a drop shipper as soon as the tracking was from Ali Express and the package arrived from China. Don't believe their local claims.
7 febbraio 2025
Non scritta su invito
Risposta di Silkara Hair
Hi Lindsey,
We’re sorry to hear that you were disappointed with your experience. At Silkara Hair, we aim to provide high-quality hair extensions at accessible prices, and we work with trusted suppliers to ensure our products meet our standards.
While some of our products are shipped directly from our suppliers to keep costs low for our customers, we stand by the quality of our extensions and offer support for any concerns you may have. If there was an issue with your order, we’d love the opportunity to make it right—please reach out to us at info@silkarahair.com, and we’ll be happy to assist you.
We appreciate your feedback and are always working to improve our service.
Best,
Silkara Hair
The hair was nice but not the right…
The hair was nice but not the right colour for me. Not their fault, but I messaged to ask if I could swap or sort something else out, and didn't hear back from them.
28 gennaio 2025
Risposta di Silkara Hair
Hi Bonnie,
Thank you for your feedback! We’re happy to hear that you liked the quality of the hair, but we’re sorry to hear that the color wasn’t the right match.
Regarding your message, we did respond to your inquiry through our online chat platform, but it seems the reply may have been missed. We completely understand how that can happen! We’re more than happy to assist you—please reach out to us again at info@silkarahair.com or through our website, and we’ll gladly help you with an exchange or find a suitable solution.
Looking forward to sorting this out for you!
Best,
Silkara Hair Team
Happy with product
27 gennaio 2025
Risposta di Silkara Hair
Hi Suzanne,
Thank you so much for your 5-star review! 😊 We’re thrilled to hear that you’re happy with your product. Your support means the world to us, and we truly appreciate you taking the time to share your experience.
If you ever need anything, we’re always here to help! Enjoy your new hair! 💖
Best,
Silkara Hair
First off it came from china
First off it came from china, which leads me to believe this didn't come from the actual company that did the advertising. The hair felt fake (nylon). it was too big for my head. Looked cheap
24 gennaio 2025
Risposta di Silkara Hair
Hi Teresa,
Thank you for your feedback. However, we are an Australian-based business, and we do not actively sell or market our products in the U.S. It appears that your order may not have come from our official store.
We take great pride in providing high-quality, premium hair extensions that are made from carefully selected materials. If you believe you received a product that does not meet our standards, we encourage you to verify your purchase by reaching out to our support team at info@silkarahair.com. We are happy to assist and ensure you have a genuine experience with our brand.
Best regards,
Silkara Hair
Gorgeous gorgeous hair
Gorgeous gorgeous hair. Wonderful customer service too. I’d definitely buy again.
20 gennaio 2025
Risposta di Silkara Hair
Hi Sandra,
Thank you so much for your kind words! 💕 We’re thrilled to hear that you love your hair and had a great experience with our customer service. Your support means the world to us! We can’t wait to have you shop with us again. ✨
Best regards,
Silkara Hair
Hair Bun
My hair scrunchie is beautiful. More importantly the colour is a good match for my grey hair. Thank you.
24 gennaio 2025
Risposta di Silkara Hair
Hi Carly,
Thank you for your lovely review! 💕 We’re so happy to hear that you love your hair bun and that the colour is a perfect match for your grey hair. It means a lot to us that you’re satisfied with your purchase. Enjoy your new look! ✨
Best regards,
Silkara Hair
Beautiful hair pieces and feel just…
Beautiful hair pieces and feel just like real hair. So easy to use.
9 gennaio 2025
Risposta di Silkara Hair
Hi Meegan,
Thank you so much for your kind words! 💕 We’re thrilled to hear that you love your hair pieces and that they feel just like real hair. Making beauty effortless is our goal, and we’re so glad you found them easy to use!
If you ever need any styling tips or have any questions, we’re always here to help. Enjoy your new look! ✨
Best,
Silkara Hair
Risposta di Silkara Hair
Hi Georgina,
Thank you for your review! 😊 We’re so happy to hear that you’re loving your hair halo. If you ever need any styling tips or have any questions, feel free to reach out—we’re always here to help!
Enjoy your new look! 💕✨
Best,
Silkara Hair
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