I purchased some armoured cable to run power to my customers stables. The priced was the cheapest onthe Internet for good quality cable. Delivery was fast 2 days. I will buy from Shop4Electrical for m... Leggi di più
L'azienda ha risposto
Anche se non controlliamo le affermazioni specifiche, trattandosi di opinioni personali, etichettiamo le recensioni come “Verificate” quando riusciamo a confermare che c'è stata un'interazione commerciale effettiva. Leggi di più
Per proteggere l'integrità della piattaforma, ogni recensione presente sul sito, verificata o meno, viene monitorata dai nostri sistemi automatici 24 ore su 24. Questa tecnologia è progettata per individuare e rimuovere i contenuti che non rispettano le nostre regole, come le recensioni non basate su esperienze autentiche Siamo consapevoli che potremmo non riuscire a cogliere proprio tutto, quindi puoi segnalarci qualsiasi cosa pensi che ci sia sfuggita. Leggi di più
Scopri cosa dicono le persone
Prompt service with good value products love the socket plastergaurds. Replastering the kitchen walls after removing the tiles this clever piece of kit allows me to repair the areas around the socket... Leggi di più
L'azienda ha risposto
I needed to replace a vent in my bathroom. The first item was faulty and it was replaced straight away. The process was very smooth. Premium courier service (FedEx and Dpd) and competitive prices.
L'azienda ha risposto
Excellent service. The Deta sockets arrived promptly, and one damaged socket was replaced straight away without any hassle. The sockets were exactly as expected and perfectly suited our needs. Thank y... Leggi di più
L'azienda ha risposto
Dettagli dell'azienda
- Grossista di apparecchiature elettriche
- Società di distribuzione via cavo
- Fornitore di apparecchiature elettriche
- Fornitore di impianti di riscaldamento
- Fornitore di impianti di distribuzione acqua calda
- Grossista di articoli per l'illuminazione
Informazioni su Shop4 Electrical
Scritti dall'azienda
Calling all electricians! Meet your new homegrown Superhero Shop4 🦸♂️
Your online electrical wholesaler for commercial and residential electrical supplies.
Because you deserve a superhero partner who truly listens and has your back from project start to powered-up finish. Your electrical success is a Shop4 mission!
Shop4 offers great discounts on electrical products to help you complete projects, big or small, on time and on budget.
Shop4 has you covered with over 15,000 electrical products across 200+ brands.
The range includes:
Explore user-friendly Shop4 website with organised categories, a search function, and quick order by product code.
-
Next-day delivery anywhere in the UK - on most of the products.
-
Free delivery on orders over £100 ex VAT- on the UK mainland.
-
In-house customer service team - reach them by phone, chat, or email.
Informazioni di contatto
4,7
Eccellente
1433 recensioni
Ha risposto al 95% delle recensioni negative ricevute
Solitamente risponde entro 24 ore
Come questa azienda usa Trustpilot
Scopri come vengono raccolte, valutate e moderate le loro recensioni e valutazioni.
A most efficient and satisfactory purchase
The ordering process was straightforward and easy to negotiate. Moreover, delivery proved to be extremely prompt. The transaction itself was most satisfactory as information regarding its current status and whereabouts arrived by email without delay. Well done shop4 electrical, I will not hesitate to patronise you again, as and when circumstances arise.
3 marzo 2026
Risposta di Shop4 Electrical
Thank you Robert for the positive feedback, we really appreciate it, we pride ourselves on our overall Customer Service, we look forward to you ordering again soon,
Regards,
Andy.
not the first time we have used them…
not the first time we have used them but good service with updates
20 febbraio 2026
Risposta di Shop4 Electrical
Thank you Peter for the positive feedback, we really appreciate it, we pride ourselves on our overall Customer Service, we look forward to you ordering again soon,
Regards,
Andy.
Risposta di Shop4 Electrical
Thank you Paul for the positive feedback, we really appreciate it, we pride ourselves on our overall Customer Service, we look forward to you ordering again soon,
Regards,
Andy.
Great customer service
Great customer service. Initial delivery of all items great, and when we had an issue with a heater the team were really helpful in getting it sorted. We will definitely be buying from Shop4Electrical again. Thanks.
3 marzo 2026
Non scritta su invito
Risposta di Shop4 Electrical
Thank you Yvonne for the positive feedback, we really appreciate it, we pride ourselves on our overall Customer Service, we look forward to you ordering again soon,
Regards,
Andy.
Got what I wanted in double quick time…
Got what I wanted in double quick time at a great price
17 febbraio 2026
Risposta di Shop4 Electrical
Thank you Steve for the positive feedback, we really appreciate it, we pride ourselves on our overall Customer Service, we look forward to you ordering again soon,
Regards,
Andy.
Such amazing service from this company!
The guys at shop4electrical couldn’t be any more helpful, friendly and go above and beyond to support any technical questions you may have.
I’ll definitely be buying from them again in the future and would highly recommend them to anyone thinking of using them.
17 febbraio 2026
Risposta di Shop4 Electrical
Thank you David for the positive feedback, we really appreciate it, we pride ourselves on our overall Customer Service, we look forward to you ordering again soon,
Regards,
Andy.
Risposta di Shop4 Electrical
Thank you Charlotte for the positive feedback, we really appreciate it, we pride ourselves on our overall Customer Service, we look forward to you ordering again soon,
Regards,
Andy.
Risposta di Shop4 Electrical
Thank you Gary for the positive feedback, we really appreciate it, we pride ourselves on our overall Customer Service, we look forward to you ordering again soon,
Regards,
Andy.
Helpful staff and accurate and speedy…
Helpful staff and accurate and speedy delivery - I've no hesitation in recommending Shop4 Electrical.
20 febbraio 2026
Risposta di Shop4 Electrical
Thank you Graham for the positive feedback, we really appreciate it, we pride ourselves on our overall Customer Service, we look forward to you ordering again soon,
Regards,
Andy.
I had problems with the delivery
I had problems with the delivery, the item had a dent and didn't work. Andy help me with the replacement in a very short time. I'm very grateful with Andy, the way he managed this issue it was just amazing.
Thanks Andy, my client is happy and so do I.
23 febbraio 2026
Non scritta su invito
Risposta di Shop4 Electrical
Thank you Santos for the positive feedback, we really appreciate it, we pride ourselves on our overall Customer Service, we look forward to you ordering again soon,
Regards,
Andy.
We are delighted with purchase…
We are delighted with purchase excellent service and speedy delivery at a very reasonable price
20 febbraio 2026
Risposta di Shop4 Electrical
Thank you William for the positive feedback, we really appreciate it, we pride ourselves on our overall Customer Service, we look forward to you ordering again soon,
Regards,
Item never delivered
Item never delivered. DPD stood me up 3 times. Finally DPD said item being returned to seller, even though seller said its on its way to me "special delivery" !!!!. SELLER (ie shop4 electrical) REFUSES to issue refund until DPD returns item to them even though they accept package was never delivered !!!!!!!!! NO COOPERATION whatsoever from seller, disgraceful. Now have to raise issue with VISA - waste more of my time .
Now seen response, what a load of b.......s
"Hi Kyriacos,
Sorry but I have tried to call you this morning, DPD have now informed us the goods are coming back to us, shall I refund when back or send back out to you by FedEx? Please advise,
Kind Regards,
Andy,"
"Hi Kyriacos,
Really sorry about this, I cannot apologise any more for the Courier issues, perhaps the best way forward is to refund the order?
Kind Regards,
Andy,"
"Hi Kyriacos,
Sorry the goods have to come back to us first, this will take a couple of days, realistically delivery will not be at the earliest the end of this week the beginning of next week? Shall I cancel and refund the order once back,
Kind Regards,
Andy"
Lastly
What did my emails say? Send it by FEDEX BUT do not torture me again. YOU refused. YOU said items first have to come back to you by your courier. What if they lost the package????. What do I have to do with your courier??????? WHY is my possible refund or re-sending via Fedex have to do with you getting your package back from DPD?? Do you not have 10 more plugs to put in a new package if you REALY wanted to correct your mistakes??? DPD NEVER delivered package. SO it was NOT a return by customer. DPD message said "buyer unknown at address" !!!!!!!!!! Then they said to collect from collection box system in area but NEVER provided code. THEN YOU said you spoken to them "delivery at home tomorrow" . When "tomorrow" came YOU SAID DPD is returning to base. So you are repeatedly lying and trying to make the customer look bad and responsible for your shambles. I am a doctor and lost 2 days over this.
You are lying about offering Fedex the next day. Next day is what I asked for. YOU said end of week (ie 5 days) or next week ie 7-10 days BECAUSE you WOULD NOT send with FEDEX until DPD returned original package to you AS PER YOUR EMAIL ABOVE. The 5-10 day window you offered I did not accept as I was travelling .....
EMAIL
"Hi Kyriacos,
Sorry the goods have to come back to us first, this will take a couple of days, realistically delivery will not be at the earliest the end of this week the beginning of next week? Shall I cancel and refund the order once back,
Kind Regards,
Andy
Sent: 24 February 2026 13:28
Hi
Well this is a surprise !!
I think you will do well to change your delivery company
Yesterday I was promised a home delivery for today AFTER you consulted with DPD !!!
In any event, FEDEX is ok provided they can deliver when we are in:
1) Any time today Tuesday 24th
2) Wed 25th either BEFORE 11 AM strict, or after 4 pm any time
That is the best I can do at some inconvenience !!!
I remain
K"
So you can see next ay FEDEX WAS one of the OK options with me, so you are not truthful
20 febbraio 2026
Risposta di Shop4 Electrical
Hi Kyriacos, we apologise for the Courier issues, but we kept in contact with you both by phone & email throughout the delivery problem, DPD tried three times to deliver to you but were unable to locate you, we offered to issue the goods again on a FedEx delivery, but were unable to offer this service on a same day but only on a next day you excepted this initially then you cancelled the order asking for a refund, we tried our best to reach an amicable solution, we will refund your payment in full, I can see you have copied and posted my email replies into the review, perhaps you should also put your emails into the review to?
Regards,
Andy.
Ordered my materials got a message…satisfied customer
Ordered my materials got a message saying order processed and then told order dispatched and order arrived promptly very satisfied as usual great service
12 febbraio 2026
Risposta di Shop4 Electrical
Thank you John for the positive feedback, we really appreciate it, we pride ourselves on our overall Customer Service, we look forward to you ordering again soon,
Regards,
Risposta di Shop4 Electrical
Thank you Oliver for the positive feedback, we really appreciate it, we pride ourselves on our overall Customer Service, we look forward to you ordering again soon,
Regards,
Andy.
Good delivery time.
18 febbraio 2026
Risposta di Shop4 Electrical
Thank you for the positive feedback, we really appreciate it, we pride ourselves on our overall Customer Service, we look forward to you ordering again soon,
Regards,
Andy.
Risposta di Shop4 Electrical
Thank you for the positive feedback, we really appreciate it, we pride ourselves on our overall Customer Service, we look forward to you ordering again soon,
Regards,
Andy.
I am still waiting for part of my order…
I am still waiting for part of my order received the end cap for the trunking but not the trunking.
17 febbraio 2026
Risposta di Shop4 Electrical
Hi Ian, we have had no contact from yourself re the shortage on delivery, on checking the tracking information we can see the end cap has been delivered but not the trunking, i will email you now,
Regards,
Andy.
EXCELLENT QUICK SERVICE AND DELIVERY
17 febbraio 2026
Risposta di Shop4 Electrical
Thank you Tony for the positive feedback, we really appreciate it, we pride ourselves on our overall Customer Service, we look forward to you ordering again soon,
Regards,
Andy.
Risposta di Shop4 Electrical
Thank you Steven for the positive feedback, we really appreciate it, we pride ourselves on our overall Customer Service, we look forward to you ordering again soon,
Regards,
Andy.
Great Value & So Easy!
Everything I needed and so easy to get it.
The delivery even arrived at the weekend before I was expecting it!
9 febbraio 2026
Risposta di Shop4 Electrical
Thank you for the positive feedback, we really appreciate it, we pride ourselves on our overall Customer Service, we look forward to you ordering again soon,
Regards,
Andy.
Come funziona Trustpilot
Chiunque può scrivere una recensione su Trustpilot. L'autore di una recensione ha la possibilità di modificarla o cancellarla in qualsiasi momento e, fintantoché il suo account è attivo, la recensione rimane visibile a tutti.
Le aziende possono raccogliere recensioni tramite inviti automatici. Queste recensioni sono etichettate come verificate perché è ovvio che si basano su esperienze reali.
Scopri di più sui diversi tipi di recensioni.
Per salvaguardare la nostra piattaforma, facciamo uso di personale dedicato e di tecnologie intelligenti. Scopri come combattiamo le recensioni false.
Scopri di più su come vengono gestite le recensioni su Trustpilot.
La verifica aiuta a garantire che le recensioni su Trustpilot vengano scritte da persone reali.
Offrire incentivi in cambio di recensioni o chiederle solo a clienti specifici potrebbe distorcere il TrustScore, violando le nostre linee guida.