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Scopri cosa dicono le persone

Valutata 5 stelle su 5

Good communication & very quick service. Prices on par & a little less than others. Website could do with an upgrade for more info on products, but works ok. We will use again.

Valutata 5 stelle su 5

Bought a Aurora Seren 600000 EV 7.4kW EV Charger, great price compared to other competitors, had it installed for just over a week and it’s doing exactly what it should do, great piece of kit for the... Leggi di più

L'azienda ha risposto

Valutata 5 stelle su 5

I rang to confirm a delivery day but was told that due to it being a bank Holiday weekend they couldn't guarantee a day. After a discussion with the salesman I agreed to go and collect the item from t... Leggi di più

L'azienda ha risposto

Valutata 3 stelle su 5

Got the products. However at check out, I specified an alternate shipping address but the system reverted to main. Quite annoyed as it cost me additional to get it collected. Did email the helpline... Leggi di più

Dettagli dell'azienda

  1. Grossista di apparecchiature elettriche

Scritti dall'azienda

Electricals Online (or EO for short) are a new and innovative wholesaler of electrical goods on the online market, we aim to provide our customers with market leading prices online and to deliver them the best customer service possible. The directors of Electrical Online have all worked for some of the biggest electrical wholesalers across the U.K. They saw trade industries drastically change in the age of the internet and came together to pool their knowledge and experience to create EO. More than simply an online retailer, they launched EO’s membership programme in commitment to helping fellow tradesmen grow and futureproof their own respective businesses.


Informazioni di contatto

4,5

Eccellente

TrustScore 4.5 su 5

864 recensioni

5 stelle
4 stelle
3 stelle
2 stelle
1 stella

Ha risposto al 71% delle recensioni negative ricevute

Solitamente risponde entro 2 settimane

Come questa azienda usa Trustpilot

Scopri come vengono raccolte, valutate e moderate le loro recensioni e valutazioni.

Su Trustpilot, le aziende non possono offrire incentivi o pagare per nascondere le recensioni. Le recensioni sono le opinioni dei singoli utenti e non di Trustpilot. Leggi di più

Valutata 5 stelle su 5

Ohme charger

Ordered an Ohme charger which was competitively priced. It arrived quickly in perfect condition so very satisfactory.

24 aprile 2026
Logo di Electricals Online

Risposta di Electricals Online

Great news, thank you for such a positive review!

Valutata 5 stelle su 5

Bought a Aurora Seren 600000 EV 7.4kW…

Bought a Aurora Seren 600000 EV 7.4kW EV Charger, great price compared to other competitors, had it installed for just over a week and it’s doing exactly what it should do, great piece of kit for the money, would highly recommend.

30 aprile 2026
Non scritta su invito
Logo di Electricals Online

Risposta di Electricals Online

Glad to hear it is working well for you, Mark. Thank you for your business with us and thank you for taking the time out of your day to leave this kind review!

Valutata 5 stelle su 5

Great service

Fast reliable service and items at competitive price

25 marzo 2026
Non scritta su invito
Logo di Electricals Online

Risposta di Electricals Online

Thank you for your kind review!

Valutata 5 stelle su 5

Excellent service

Excellent service, product and pricing. Will use again and definitely recommend to others. Well done

8 aprile 2026
Non scritta su invito
Logo di Electricals Online

Risposta di Electricals Online

Glad to hear it, thank you for your review. We hope to see you again in future.

Valutata 5 stelle su 5

I arrange to pick the item up

I rang to confirm a delivery day but was told that due to it being a bank Holiday weekend they couldn't guarantee a day. After a discussion with the salesman I agreed to go and collect the item from the center. This was easy and they had the part resdy for me. Item has since been fitted and after initial complecations it is now all sorted. I would certainly used Electrics online again and recommend to others.

31 marzo 2026
Non scritta su invito
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Risposta di Electricals Online

Many thanks for your recommendation, we greatly appreciate your feedback and are glad to hear that you had such a positive experience with us.

We hope to hear from you again in future!

Valutata 5 stelle su 5

Difficult product Great service

Difficult product. Delivery delayed beyond our control. Kept me up to date and informed
Goods now received, look excellent quality, but due delays not yet fitted. Rescheduled 14 days.

16 marzo 2026
Non scritta su invito
Logo di Electricals Online

Risposta di Electricals Online

Thank you for the positive review despite the difficult circumstances, we really appreciate your patience and understanding. We hope the item works well for you once fitted.

Valutata 5 stelle su 5

Spot on

Spot on. Given a time slot the night before and again in the morning. Phone call 20 mins before arrival. 2 really polite and friendly drivers. Unpacked the item for me so I could check it over then carried it in. Couldn’t ask for a better service and to top it off this place was the cheapest around by 10% over everyone else. Win win.

18 marzo 2026
Non scritta su invito
Logo di Electricals Online

Risposta di Electricals Online

Great to hear that you had a good experience with our delivery team, and we really appreciate the review.

We hope to see you again in future. If there's anything else we can help you with please let us know!

Valutata 5 stelle su 5

Customer service replied quickly by…

Customer service replied quickly by email, and my items from Electricals Online arrived fast, well-packaged, and exactly as described.

4 marzo 2026
Non scritta su invito
Logo di Electricals Online

Risposta di Electricals Online

Great to hear that you had a positive experience with us, many thanks for your kind review!

Valutata 4 stelle su 5

Electrical Online for parts I needed

Electrical Online had the parts I needed in stock at a competitive price. Delivery was swift and as predicted. Quality of products has been faultless. Electrical Online keep products which are not always available at the big suppliers and are prepared to order it in if they don’t have it, great service.

12 marzo 2026
Non scritta su invito
Logo di Electricals Online

Risposta di Electricals Online

Thank you for the review, Chris. We greatly appreciate your feedback and are glad that we could provide a good service to you.

Valutata 1 stelle su 5

i ordered the product in January and it…

i ordered the product in January and it arrived 4 weeks later, i had to keep chasing you lot up for an update.

4 marzo 2026
Non scritta su invito
Logo di Electricals Online

Risposta di Electricals Online

Good morning,

Please could you provide more information? We would be happy to help you if you could provide more information such as a full name or order number?

I apologise for any delays and/or inconvenience caused by our service.

Valutata 1 stelle su 5

Used product supplied

Used product supplied. No contact number available. Used email contact form and 72 hours later, still no response.

23 febbraio 2026
Non scritta su invito
Logo di Electricals Online

Risposta di Electricals Online

Good afternoon,

We are very sorry for the issue with your order and the condition arrived in, we take your issue very seriously and have already provided a returns label to you so that you can send the goods back, please check your inbox for this.

Regarding our customer service, you sent your email to us at 10am on Friday, and we got back to you at 10am this morning (Monday). As we were closed for the weekend, this means we replied only a day later with a free returns label.

Please check your inbox.

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