I needed a new low tog duvet, the last one had lost all the filling due to me buying it from a certain online 'cheap' website. My new duvet, bought from Silentnight, is so light, so silky and, surpri... Leggi di più
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The Mattress is perfect, however the delivery team were the issue. There was a man and woman, and the way she was spoken to was not pleasant. In addition whilst taking upstairs they then have left bla... Leggi di più
Overall very happy. Ordering was easy , delivery was prompt . Fitted my bed perfectly. Was slightly thinner than expected but certainly still gave me a better night’s sleep overall very positive about... Leggi di più
L'azienda ha risposto
Excellent and fast delivery. Delighted with the product cooling weighted blanket, very well made and good quality. Would recommend
Dettagli dell'azienda
- Negozio di materassi
- Negozio di letti
- Negozio di biancheria da letto
- Negozio di mobili per camere da letto
Informazioni su Silentnight
Scritti dall'azienda
Silentnight, the UK’s most trusted sleep brand. We know that everyone has different needs when it comes to sleep. So in a nation of 60 million sleepers, one-size-fits all just won’t do. It won’t do at all. That’s why we think sleepers before springs.
Silentnight's Customer Guarantee
Silentnight's Customer Guarantee
We work hard to ensure all our customers receive the highest levels of quality and support.
Honesty and integrity lie at the very core of everything we do here at Silentnight.
The Silentnight Guarantee has been designed to create an environment where people can shop with confidence.
Informazioni di contatto
Long Ing Business Park, BB18 6BJ, Barnoldswick, Regno Unito
- 0333 123 0892
- enquiries@silentnight.co.uk
- shop.silentnight.co.uk
4,1
Molto buono
8658 recensioni
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A good product especially with the dual Controls
It seems to be a good product and heats up quite quickly as I have had a similar product which takes forever to reach temperature
We love the dual controls on these items
11 febbraio 2026
Risposta di Silentnight
We're happy to hear that the blanket heats up quickly for you! It's great to know you love the dual controls. Thank you for sharing, all the best Jayne, Silentnight Brands
The item was delivered really…
The item was delivered really quickly.However my wife is not comfortable using it.
11 febbraio 2026
Risposta di Silentnight
We appreciate your feedback and are sorry your wife is not comfortable with this particular pillow. We appreciate your comments. Kind regards Jayne, Silentnight Brands
From the placing of the order to the…
From the placing of the order to the delivery the service we received from Silent Night was excellent. The delivery men were exceptional , they arrived on time were very friendly and efficient. I would definately recommend your service to anyone.
17 febbraio 2026
Risposta di Silentnight
We're happy to hear that you received excellent service from order placement to delivery. It's great to know. Thank you for recommending our service! Kind regards Jayne at Silentnight Brands
fast delivery and simple controls
fast delivery. product works a treat and is really simple to use.
18 novembre 2025
Risposta di Silentnight
We're happy to hear that you received your order quickly and that you found the radiator easy to use and effective. Thank you for your feedback Andrew, kind regards Jayne, Silentnight Brands
The delivery was excellent
The delivery was excellent, on time, quick, and the old mattress removed painlessly.
Mattress is very good.
This is a company that has "customer service" down to a fine art.
11 febbraio 2026
Risposta di Silentnight
We're happy to hear that your delivery was excellent! It's great to know that the mattress meets your expectations and that you found our customer service to be top-notch. I'll be sure to pass your feedback on. All the best Jayne, Silentnight Brands
Good quality
Simple ordering, customer service was efficient and helpful, delivered on time with a call half an hour before delivery. All packages and old mattress removed at no extra cost.
Mattress very comfortable.
Happy customer .
18 febbraio 2026
Risposta di Silentnight
We're happy to hear that you found ordering simple and our customer service efficient. It's great to know you were pleased. Thanks for your positive feedback! All the best Louise, Silentnight Brands
Risposta di Silentnight
We're so happy the delivery was super fast and the product matched the description. Thank you for your positive feedback. Kind regards Sarah, Silentnight Brands
Risposta di Silentnight
We're happy to hear that the kids are enjoying their new mattress! Thank you for sharing this with us; it means a lot. Kind regards Sarah, Silentnight Brands
Great product
10 febbraio 2026
Risposta di Silentnight
Thanks Simon, that's great to hear. All the best Sarah, Silentnight Brands
5 star stars all the way
5 star stars all the way, an amazing top quality mattress at an absolute bargain price from Costco. Delivery as scheduled by two friendly delivery men. The best night's sleep in years
10 marzo 2026
Risposta di Silentnight
We're happy to hear that you find our mattress top quality and a great value. We're glad the delivery was smooth and that you're sleeping well. Thank you for your positive feedback Paul, all the best Sarah at
Silentnight Brands
First online mattress purchase
We've never bought a mattress online but took a chance and wasn't disappointed. Item matched the description, was well made, supportive & super comfortable. Communication throughout was great especially on day of delivery. Didn't realise just how much we needed a new mattress till we got one 😴
9 febbraio 2026
Risposta di Silentnight
We're happy to hear that you took a chance and were not disappointed with your online mattress purchase Catherine. Thank you for your positive feedback! Kind regards Joel, Silentnight Brands
Always great products and service!
14 febbraio 2026
Risposta di Silentnight
We appreciate your positive feedback; we are so glad you are happy with the mattress topper and the service that you received from us! Kind regards Sarah, Silentnight Brands
Poor customer service
Ordered a dog bed, the quality was terrible with no padding in the base. I sent several emails to return with no reply. Had to phone and speak to someone to arrange return. It’s now been 2 weeks and still no refund
7 febbraio 2026
Risposta di Silentnight
We regret that the dog bed's quality was not satisfactory and that our email responses were delayed. We've asked the CX team to reach our to you asap to help resolve this as quickly as possible for you. Kind regards Sarah, Silentnight Brands
Quality Bedding
Straightforward order process, delivered when promised, decent quality products at a reasonable price.
14 febbraio 2026
Risposta di Silentnight
We're happy to hear that you found our order process straightforward, and that your delivery arrived on time, all the best Sarah, Silentnight Brands
Risposta di Silentnight
We're happy to hear that you had a great experience with the price, product, and fast delivery. Thanks, all the best Sarah at Silentnight Brands
Amazing dog bed
The dog bed I ordered is extremely well made and my dog absolutely adores it. So easy to wash and keep clean. I ordered a medium Size for my Shitzu and he fits into it just right.
16 gennaio 2026
Risposta di Silentnight
We're happy to hear that your dog adores the bed! It's great to know the size is perfect for your Shitzu and that you find it easy to keep clean. Thank you for your positive feedback, all the best Sarah at Silentnight Brands
Terrible customer services warranty claims
The bed has been really good until now but trying to get in touch with customer services is terrible.
I've been trying since the beginning of 26 to chase issues with our mattress and base but replays from customer services are now non existent. I have 3 email addresses and even tried contacting them again via the website and still no response. The last time they emailed me back was the 10th February and I have chased it 5+ times since and 0 response.
I have tried to complain and give deadlines but got no where. One more week from now and I think trading standards or some sort of ombudsman is the next step for me as this is not acceptable service.
6 marzo 2026
Non scritta su invito
Risposta di Silentnight
We are very sorry to hear this and have asked for more information so we can get this turned around as quickly as possible for you. Kind regards Sarah, Silentnight Brands
Very good experience
Very good experience
Kept up to date with delivery times.
Delivery staff were excellent
4 febbraio 2026
Risposta di Silentnight
We're happy to hear that you had a very good experience! It's great to know that you were kept informed about delivery times and that our courier partner delivery staff were excellent. Kind regards Sarah, Silentnight Brands
Risposta di Silentnight
We appreciate your feedback and are sorry it wasn't as thick as you expected. We value your comments.
Claire
Silentnight Brands
Risposta di Silentnight
Thank you for your review we are please to hear that you are finding you Airmax Mattress comfortable, and appreciate your comments.
Claire
Silentnight Brands
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