Overall very happy. Ordering was easy , delivery was prompt . Fitted my bed perfectly. Was slightly thinner than expected but certainly still gave me a better night’s sleep overall very positive about... Leggi di più
L'azienda ha risposto
Anche se non controlliamo le affermazioni specifiche, trattandosi di opinioni personali, etichettiamo le recensioni come “Verificate” quando riusciamo a confermare che c'è stata un'interazione commerciale effettiva. Leggi di più
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Would recommend this company, service was amazing quality of item so impressed. Delivered on Time and kept in contact until my new bed arrived. Deliver and assemble of my new bed easy and looked af... Leggi di più
L'azienda ha risposto
There was no proactive communication whatsoever from SilentNight or Evri about the dispatch or delivery of my mattress topper. Really frustrating! However, when I called SilentNight, I was assisted b... Leggi di più
Delivered and assembled on time with good tracking information. Bed well made and comfortable - we went for a good firm divan bed and mattress to last with 4 drawers which cost a bit more but worth i... Leggi di più
L'azienda ha risposto
Dettagli dell'azienda
- Negozio di materassi
- Negozio di letti
- Negozio di biancheria da letto
- Negozio di mobili per camere da letto
Informazioni su Silentnight
Scritti dall'azienda
Silentnight, the UK’s most trusted sleep brand. We know that everyone has different needs when it comes to sleep. So in a nation of 60 million sleepers, one-size-fits all just won’t do. It won’t do at all. That’s why we think sleepers before springs.
Silentnight's Customer Guarantee
Silentnight's Customer Guarantee
We work hard to ensure all our customers receive the highest levels of quality and support.
Honesty and integrity lie at the very core of everything we do here at Silentnight.
The Silentnight Guarantee has been designed to create an environment where people can shop with confidence.
Informazioni di contatto
Long Ing Business Park, BB18 6BJ, Barnoldswick, Regno Unito
- 0333 123 0892
- enquiries@silentnight.co.uk
- shop.silentnight.co.uk
4,1
Molto buono
8654 recensioni
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Risposta di Silentnight
We're happy to hear that everything went smoothly, thanks for your feedback; we appreciate it a lot. Kind regards Joel, Silentnight Brands
Risposta di Silentnight
We're happy to hear that your delivery was on time and you find it comfortable. Thank you for your positive feedback! All the best Sarah at Silentnight Brands
Risposta di Silentnight
We're happy to hear that you find our mattress great ! We appreciate your positive feedback. All the best Joel at Silentnight Brands
Very good experience all round
Very good experience all round. Helpful when required due to our error.
27 febbraio 2026
Risposta di Silentnight
We're happy to hear that you had a very good experience! We appreciate your kind words and are glad we could be helpful when you needed us Richard, all the best Joel, Silentnight Brands
Easy to order mattress online
Easy to order mattress online. Delivery service excellent, free delivery of mattress and no cost to take away old mattress
28 febbraio 2026
Risposta di Silentnight
We're glad you enjoyed your experience ordering online. It's great to hear that you found our delivery service excellent. Thanks for your feedback. Kind regards Joel, Silentnight Brands
Love a heated throw!
I bought a heated throw and I love it, I've recommended it to everyone I know! Saved me a fair few quid over winter and I was well toasty! Just remember heat rises so throw a throw over the heated blanket to make the best use of it!
26 ottobre 2025
Risposta di Silentnight
We're happy to hear that you love the heated throw! It's great to know it kept you warm and saved you money this winter. We appreciate you recommending it to your friends and family and for the tip about layering! All the best Joel, Silentnight Brands
Good product and delivery service.
6 marzo 2026
Risposta di Silentnight
We appreciate your very positive feedback; we are so glad you are happy with our mattress and delivery service! Kind regards Sarah, at Silentnight Brands
Really great service and quality
Very impressed with the ease of ordering, the speed of delivery and the product quality. I would definitely order directly from Silentnight again.
26 febbraio 2026
Risposta di Silentnight
We're happy to hear that you found ordering easy and were impressed with the fast delivery and blanket quality. Thank you for your positive feedback; we appreciate it! All the best Sarah, Silentnight Brands
Comfortable well made mattress
Comfortable well made mattress very happy with the quality. the service and delivery guys were superb ,very friendly and nothing too much trouble for them
26 febbraio 2026
Risposta di Silentnight
We're happy you're comfortable with the mattress and satisfied with its quality. It's great to hear the delivery service was helpful. Thank you for your feedback Peter, all the best Joel, Silentnight Brands
Risposta di Silentnight
We're happy to hear that you received fantastic service and quick delivery of the pet bed. Thank you for the positive feedback! Kind regards Joel at Silentnight Brands
I’ve had decent pillows before from sn but….
I’ve had decent pillows before from SN but i have a miracoil mattress and it only lasted a year or so before it started creaking like a haunted pirate ship. Get a pocket spring or a memory foam…the miracoil is a fundamentally flawed design
25 marzo 2026
Non scritta su invito
Risposta di Silentnight
We appreciate you sharing your experience. We're sorry to hear of an issue with your miracoil mattress, this is quite unusual and I have noted your feedback. This will be shared with our team. Kind regards Sarah at Silentnight Brands
Excellent service lovely blanket
24 febbraio 2026
Risposta di Silentnight
We're happy to hear that you enjoyed our service and the blanket. Thank you for your positive feedback; it means a lot to us. Kind regards Sarah, Silentnight Brands
Risposta di Silentnight
We're happy you find our mattress lovely and appreciate our delivery service. Thank you for your positive feedback Martin, all the best Joel at Silentnight Brands
Great experience from beginning to end
Great experience from beginning to end.
And a very comfortable mattress.
Thank you.
22 febbraio 2026
Risposta di Silentnight
We're glad you enjoyed your experience with us David and that you find the mattress comfortable! Thank you for your positive feedback. All the best Joel, Silentnight Brands
Silentnight 1000 Spring Single Mattress
Online ordering, communiction and delivery very good.
After two weeks of use I have found the mattress to be comfortable. However, even though I weigh a modest 70kg, dips and hollows are starting to appear around the shoulder and hip area. This is disappointing after such a short time.
20 febbraio 2026
Risposta di Silentnight
We appreciate your feedback on the online ordering and delivery. We're glad the mattress is comfortable. Please do be sure to follow the care guidelines with your new mattress, rotating regularly will allow the fillings to settle and relax, and stop any settlement building up. Kind regards Joel, Silentnight Brands
Buy a mattress from silent night via mattress man
I bought a mattress in 2009 and have recently discovered, on turning the mattress, the gun used to attache labels to the fabric was left and sealed inside the top layer of fabric. Over time the gun has torn the inner fabric exposing the springs and making it unsafe to lie on.
I straight away replaced the mattress, providing both mattresses man and silent night photographs of damage.
The mattress was collected and disposed of at the time of delivery of the new one.
The time taken by both mattress man and silent night customer services resulted in my failure to provide silent night with the old mattress, which they stated they needed to give me a ' gesture of goodwill refund'
So I've ended up with a ticketing gun and a new mattress at my cost.
Folks my advice run your hand over any new mattress purchased and hopefully you won't get a duff one like I did
6 marzo 2026
Non scritta su invito
Risposta di Silentnight
We appreciate you sharing your experience and we are sorry to hear we were unable to resolve this for you. Unfortunately without the original mattress to collect and fully assess it was not possible on this occasion. Best regards Joel at Silentnight Brands
Great high quality dog bed
Great high quality dog bed! Fast delivery. Very satisfied
27 febbraio 2026
Risposta di Silentnight
We're delighted you're very satisfied with the pet bed and the fast delivery! Thank you for sharing your positive experience with us, all the best Joel at Silentnight Brands
Prompt delivery of item
Prompt delivery of item. Came up to all expectations when put on bed.
19 febbraio 2026
Risposta di Silentnight
We're happy to hear that the delivery was prompt and the item met your expectations! Thank you for your positive feedback; it means a lot to us. Kind regards Sarah at Silentnight Brands
Risposta di Silentnight
We're sorry to hear this, your postcode area does have an extended delivery time. We'll have the CX team reach out to you directly with more info. Kind regards Sarah, Silentnight Brands
Convenient to do online shopping except when it comes to using a discount code
Although not used to doing online shopping, I found it convenient to go through the details of few mattresses before deciding which one suits my needs. The only frustrating problem I faced was using my NHS discount code. But managed it after few tries.
25 febbraio 2026
Risposta di Silentnight
We're glad you found our online platform helpful for comparing mattresses. We appreciate your feedback and are sorry you had some difficulty using your NHS discount code. Best regards Sarah, Silentnight Brands
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