shevoke.com Recensioni 

105
•
TrustScore 3.5 su 5

3,6

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Scopri cosa dicono le persone

Valutata 1 stelle su 5

Returns system needs work. I was allowed to select a refund on my order, which was processed and confirmed, but I received a store credit. I reached out to customer service who advised a store credit... Leggi di più

Valutata 5 stelle su 5

Shevoke's quality is unmatched. I've tried several dupes and nothing compares to their original pieces and designs - I always come back and will never go anywhere else again. The sunglasses - they fee... Leggi di più

L'azienda ha risposto

Valutata 5 stelle su 5

Beautiful products and even better customer care team! They went above and beyond to help me solve both my exchange and faulty item. They were so quick and responsive, couldn’t be more appreciative. F... Leggi di più

Valutata 5 stelle su 5

I purchased 2 pairs of sunglasses, unfortunately one had a slight bend in the arm. I contacted the team and Ellie could not have been more helpful. It's bee a long time since I've received great an... Leggi di più

Dettagli dell'azienda

Verified business

Trustpilot has verified this business is registered with its local government. We’ve confirmed it maintains an online presence and shows no matches on warning or sanction lists.

Government registration: 75619304675

  1. Negozio di occhiali da sole
  2. anche in
  3. Negozio di abbigliamento
  4. Negozio di accessori di moda

Informazioni di contatto

3,6

Nella media

TrustScore 3.5 su 5

105 recensioni

5 stelle
4 stelle
3 stelle
2 stelle
1 stella

Non risultano inviti alla recensione recenti

Questa azienda non ha mandato inviti ai suoi clienti di recente, quindi le recensioni potrebbero non essere rappresentative

Ha risposto al 4% delle recensioni negative ricevute

Solitamente risponde entro 1 mese

Come questa azienda usa Trustpilot

Scopri come vengono raccolte, valutate e moderate le loro recensioni e valutazioni.

3,6

Tutte le recensioni

(105)

74 recensioni negli ultimi 12 mesi

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Su Trustpilot, le aziende non possono offrire incentivi o pagare per nascondere le recensioni. Le recensioni sono le opinioni dei singoli utenti e non di Trustpilot. Leggi di più

Valutata 5 stelle su 5

There was a shipment issue with my…

There was a shipment issue with my order and when I reached out to Shevoke, Ellie ordered an Express reshipment. My glasses have just arrived and I absolutely love them! Thanks to Ellie she’s so kind and helpful. This was the best customer experience I have ever had :)

26 febbraio 2026
Non scritta su invito
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Risposta di shevoke.com

Hi Fee
Thanks so much for your kind review. It means so much to us.
We look forward to seeing you again soon.

Lisa​ from the Shevoke Team 😎

Valutata 5 stelle su 5

Customer Service was very quick and…

Customer Service was very quick and helpful! Thank you

25 febbraio 2026
Non scritta su invito
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Risposta di shevoke.com

Hi Sandra
Thanks so much for your kind review. It means so much to us.
We look forward to seeing you again soon.

Lisa​ from the Shevoke Team 😎

Valutata 5 stelle su 5

Thank you

Thank you, shipment was lost and they re sent another one to me thank you so much!

20 febbraio 2026
Non scritta su invito
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Risposta di shevoke.com

Hi Lily
Thanks so much for your kind review. It means so much to us.
We look forward to seeing you again soon.

Lisa​ from the Shevoke Team 😎

Valutata 5 stelle su 5

I submitted a request to amend my order…

I submitted a request to amend my order and Ellie was quick to make the change prior to shipment. Thank you !

18 febbraio 2026
Non scritta su invito
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Risposta di shevoke.com

Hi Joanne
Thanks so much for your kind review. It means so much to us.
We look forward to seeing you again soon.

Lisa​ from the Shevoke Team 😎

Valutata 5 stelle su 5

Excellent customer service

Excellent customer service. My inquiry was replied via email within a couple hours and my problem was resolved immediately. Many thanks to Ellie from customer care for her quick assistance. Will definitely continue to support Shevoke, what a great brand.

17 febbraio 2026
Non scritta su invito
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Risposta di shevoke.com

Hi Mia
Thanks so much for your kind review. It means so much to us.
We look forward to seeing you again soon.

Lisa​ from the Shevoke Team 😎

Valutata 5 stelle su 5

I ordered a pair of Zulu sunglasses and…

I ordered a pair of Zulu sunglasses and sadly they arrived slightly bent and sat askew on the face. Ellie was friendly and helped to resolve the issue I had, and I was left happy and satisfied with the outcome. I would shop again with Shevoke :) thanks Ellie!!

18 novembre 2025
Non scritta su invito
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Risposta di shevoke.com

Hi Melissa
Thanks so much for your kind review. It means so much to us.
We look forward to seeing you again soon.

Lisa​ from the Shevoke Team 😎

Valutata 5 stelle su 5

Great customer service

Great customer service! Had a mishap with my Luca pair that I bought 2 months ago and they promptly got back to me and sent me a new pair.

17 febbraio 2026
Non scritta su invito
Logo di shevoke.com

Risposta di shevoke.com

Hi Issy
Thanks so much for your kind review. It means so much to us.
We look forward to seeing you again soon.

Lisa​ from the Shevoke Team 😎

Valutata 5 stelle su 5

I rarely leave reviews but Shevoke’s…

I rarely leave reviews but Shevoke’s customer service is exceptional. I was genuinely taken aback by how impressed I was with Ellie from the customer service team. I had to arrange a warranty return and she was incredibly responsive and absolutely delightful to deal with — a real credit to the company. I haven’t had a customer service experience this good with a retailer in a long time.

I wear Shevoke’s sunglasses frames fitted with my prescription lenses and I constantly receive compliments on them. Great product, great service — honestly 10/10.

13 febbraio 2026
Non scritta su invito
Valutata 5 stelle su 5

I’m so impressed with Shevoke

I’m so impressed with Shevoke! My sunglasses arrived with bent arms, and after sending them back the replacement was organised unbelievably quickly. Ellie was absolutely lovely so helpful, kind, and efficient.

Beautiful product, outstanding customer service, and a brand that genuinely goes above and beyond. Couldn’t recommend more 🤍

4 febbraio 2026
Non scritta su invito
Valutata 5 stelle su 5

Great glasses, even better service

The sunglasses are beautiful and high quality, but I have to shout out the customer service. I needed help with my order and they sorted it out in literally half a day, then shipped it Express so I wouldn't have to wait. It’s so refreshing to deal with a brand that actually fixes things quickly. Highly recommend

30 gennaio 2026
Non scritta su invito
Valutata 5 stelle su 5

Prompt support!

Ellie was great to deal with! Reached out to me to let me know what I ordered wasn’t currently in stock and I could change colour if I wanted them asap! Super easy to deal with and a seamless transaction!

28 gennaio 2026
Non scritta su invito
Valutata 5 stelle su 5

Quick and generous!

They were so kind. I accidentally ordered the Zulu brown instead of the polarised and emailed customer service to see if I could pay the difference before they shipped it to save on shipping costs returning and buying the ones I meant to order. They sorted it out for me with no extra charge. Such great customer service and beautiful sunglasses. Can’t wait to buy from them again

5 gennaio 2026
Non scritta su invito
Valutata 1 stelle su 5

I ordered two pairs of…

I ordered two pairs of sunglasses,received only one.
I contact them 2 weeks ago and still no answer .They took full payment for 2 pair
There’s no phone number I could call
Please if someone has direct contact
Thank u

3 gennaio 2026
Non scritta su invito

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