Just bought our first EV from Shelbourne motors Newry. Rory was very welcoming, knowledgeable and after test driving various models we decided on a Kia EV6. The whole process was smooth and has... Leggi di più
L'azienda ha risposto
Anche se non controlliamo le affermazioni specifiche, trattandosi di opinioni personali, etichettiamo le recensioni come “Verificate” quando riusciamo a confermare che c'è stata un'interazione commerciale effettiva. Leggi di più
Per proteggere l'integrità della piattaforma, ogni recensione presente sul sito, verificata o meno, viene monitorata dai nostri sistemi automatici 24 ore su 24. Questa tecnologia è progettata per individuare e rimuovere i contenuti che non rispettano le nostre regole, come le recensioni non basate su esperienze autentiche Siamo consapevoli che potremmo non riuscire a cogliere proprio tutto, quindi puoi segnalarci qualsiasi cosa pensi che ci sia sfuggita. Leggi di più
Scopri cosa dicono le persone
From start to finish Mark Mcguigans service was excellent. We found him to be patient, calming, helpfull and extremely understanding when we had problems with the insurance company after our no fault... Leggi di più
L'azienda ha risposto
Bought used Audi 4 last year from Auto select Newry. Problems with brakes in last few weeks. Contacted them regards the issue as I have 12 month warranty. Told them car was not drivable. Person I spok... Leggi di più
We dealt with Frank at Shelbourne Motors in Portadown. He introduced himself in a warm and confident manner, which immediately put us at ease. I felt reassured that I would be getting a car perfectly... Leggi di più
L'azienda ha risposto
Dettagli dell'azienda
- Rivenditore di veicoli a motore
- Agenzia di noleggio auto
- Concessionario Nissan
- Concessionario Renault
- Concessionario Toyota
- Rivenditore di auto usate
Informazioni fornite da varie fonti esterne
Award winning car dealers based in Portadown & Newry Co. Armagh NI specialising in New and Used Cars, Servicing, Parts, Accessories and Rental.
Informazioni di contatto
334 Tandragee Road, BT32 3RB, Portadown, Regno Unito
- 02838396800
- info@shelbournemotors.com
- shelbournemotors.com
3,6
Nella media
1K recensioni
Ha risposto al 85% delle recensioni negative ricevute
Solitamente risponde entro 1 settimana
Come questa azienda usa Trustpilot
Scopri come vengono raccolte, valutate e moderate le loro recensioni e valutazioni.
I was very well pleased with buying my…
I was very well pleased with buying my first car from Shellbourne motors, and would have no problem in using them again. The sales person was Craig and I found him very helpful, he made the whole experience simple and even rang me a few days later to ask how things were and if I was still happy with my car.
Many thanks. Greer Burnside
12 ottobre 2021
Risposta di Shelbourne Motors
Dear Mr Burnside
Thank you so much for your 5 star review! We really appreciate your feedback and very grateful for your business.
As a family business we strive to offer the best customer experience across our dealerships and we are really pleased that this is reflected in your review. We will be sure to pass this onto Craig and the team at Nissan.
We look forward to seeing you again soon,
Best Regards,
Customer Service Team
Shelbourne Motors.com
Buying a car
While in Shelbourne we dealt with salesman, Simon. He was fantastic, nothing was too much trouble and he answered all our questions, taking time to make sure we understood everything.
12 ottobre 2021
Risposta di Shelbourne Motors
Dear Customer
It’s a pleasure to read such a fantastic review about our Toyota dealership. We will make sure and pass this on to Simon and the team! Customer satisfaction is so important to us & we are always striving to go the extra mile for our customers
We hope you have many years happy driving in your new car!
Best Regards,
Customer Service Team
Shelbourne Motors.com
Risposta di Shelbourne Motors
Dear Barny
Thank you so much for your 5 star review! We really appreciate your feedback and very grateful for your business.
As a family business we strive to offer the best customer experience across our dealerships and we are really pleased that this is reflected in your review.
We look forward to seeing you again soon.
Best Regards,
Customer Service Team
Excellent customer service
Considered changing to a new Dacia vehicle.
From the absolute start, the team at Shelbourne were responsive and straight talking.
Excellent customer service - never pushy.
Couldn’t have asked for a better experience... once financial situation has changed I will be replacing my wife’s car with Shelbourne.
Jacob.
11 ottobre 2021
Risposta di Shelbourne Motors
Dear Jacob
It’s a pleasure to read such a fantastic review about our Dacia dealership. We will make sure and pass this on to the team! Customer satisfaction is so important to us & we are always striving to go the extra mile for our customers
We look forward to seeing you again soon.
Best Regards,
Customer Service Team
Shelbourne Motors.com
Rav4 purchase
Rav4 purchase
I needed an automatic car and had looked at quite a few. I met with Lee and he immediately put me at ease. He took the time to build rapport with me. I was delighted to be told they could get my car for me within about a week.
10 ottobre 2021
Non scritta su invito
Risposta di Shelbourne Motors
Dear Amanda
It’s a pleasure to read such a fantastic review about our Toyota dealership. We will make sure and pass this on to Lee and the team! Customer satisfaction is so important to us & we are always striving to go the extra mile for our customers.
We hope you have many years happy driving in your new car!
Best Regards,
Customer Service Team
Shelbourne Motors.com
Very well treated and informed about…
Very well treated and informed about the purchase. Down to earth guys very helpful. Very good service.
9 ottobre 2021
Risposta di Shelbourne Motors
Dear Geraldine
Thank you so much for your 5 star review! We really appreciate your feedback and very grateful for your business.
As a family business we strive to offer the best customer experience across our dealerships and we are really pleased that this is reflected in your review.
We look forward to seeing you again soon.
Best Regards,
Customer Service Team
Shelbourne Motors.com
Great experience.
This is the second time I have purchased a car from Shelbourne motors and on both occasions I have been very pleased with the service that I received. The latest one I purchased was a used car and when I enquired they made an
appointment for me to come and have a look at it. The young salesman was very honest and helpful in all communications with me and he even organised 3 days free insurance for me after I purchased it. Also 24 hours after
I left with the car he phoned me to make sure everything was OK and I was happy with everything which I was.
9 ottobre 2021
Risposta di Shelbourne Motors
Dear Jim
Firstly, thank you very much for your fantastic feedback. We are very proud to receive such positive comments from our customers.
We will be sure to pass this on to the team at Autoselect. On behalf of the entire team at Shelbourne Motors we want to wish you many future years of happy & safe driving.
We look forward to seeing you again soon,
Best Regards,
Customer Service Team
Shelbourne Motors.com
Risposta di Shelbourne Motors
Dear Gordon
Thank you so much for your 5 star review! We really appreciate your feedback and very grateful for your business.
As a family business we strive to offer the best customer experience across our dealerships and we are really pleased that this is reflected in your review.
We look forward to seeing you again soon.
Best Regards,
Customer Service Team
Shelbourne Motors.com
Brilliant
Fantastic dealer with great customer service. Craig- who sold the car to me was brilliant and full of good knowledge and information answering every question I had.
highly recommend
9 ottobre 2021
Risposta di Shelbourne Motors
Dear Customer
It’s a pleasure to read such a fantastic review about our Nissan dealership. We will make sure and pass this on to Craig and the team! Customer satisfaction is so important to us & we are always striving to go the extra mile for our customers
We hope you have many years happy driving in your new car!
Best Regards,
Customer Service Team
Shelbourne Motors.com
In my opinion.
On Monday 4th October I called into Shelbourne Motors without an appointment & the hospitality was 2nd to none. I didn't have long to wait to speak to Conor the salesman. He was so generous with his time, it was unbelievable. He didn't even get time for his lunch before his next appointment arrived. The next time I made an appointment to test drive the car I wanted & yes I've made a purchase. I collect it very soon. I definitely would recommend Conor to anyone who wished to purchase a new vehicle.
8 ottobre 2021
Risposta di Shelbourne Motors
Dear Roberta
Firstly, thank you very much for your fantastic feedback. We are very proud to receive such positive comments from our customers.
We will be sure to pass this on to Conor and the team at Renault. On behalf of the entire team at Shelbourne Motors we want to wish you many future years of happy & safe driving.
We look forward to seeing you again soon.
Best Regards,
Customer Service Team
Shelbourne Motors.com
Risposta di Shelbourne Motors
Dear Customer
It’s a pleasure to read such a fantastic review about our dealership. We will make sure and pass this on to the team! Customer satisfaction is so important to us & we are always striving to go the extra mile for our customers
We hope you have many years happy driving in your new car!
Best Regards,
Customer Service Team
Shelbourne Motors.com
Went to Shelbourne to look at new…
Went to Shelbourne to look at new Car.Jorge Rousso talked me through options and was very knowledgeable and helpful to make choice.pleasant experience and friendly approach.have bought before from Shelbourne before and would recommend this company
8 ottobre 2021
Risposta di Shelbourne Motors
Dear Customer
It’s a pleasure to read such a fantastic review about our Nissan dealership. We will make sure and pass this on to Jorge and the team! Customer satisfaction is so important to us & we are always striving to go the extra mile for our customers
We hope you have many years happy driving in your new car!
Best Regards,
Customer Service Team
Shelbourne Motors.com
Excellent service
Excellent service! Sales was so helpful and approachable, and very patient when I was very indecisive! Couldn't recommend them enough
7 ottobre 2021
Risposta di Shelbourne Motors
Dear Customer
It’s a pleasure to read such a fantastic review about our Renault dealership. We will make sure and pass this on to the team! Customer satisfaction is so important to us & we are always striving to go the extra mile for our customers
We hope you have many years happy driving in your new car!
Best Regards,
Customer Service Team
Shelbourne Motors.com
CAR PURCHASE
Absolutely no complaints. We were welcomed and treated with courtesy. All queries answered quickly and satisfactorily. Salesman was polite and very pleasant. Would have no hesitation in using their services again.
5 ottobre 2021
Risposta di Shelbourne Motors
Dear Customer
Thank you so much for your 5 star review! We really appreciate your feedback and very grateful for your business.
As a family business we strive to offer the best customer experience across our dealerships and we are really pleased that this is reflected in your review.
We look forward to seeing you again soon,
Best Regards,
Customer Service Team
Shelbourne Motors.com
Purchase of Yaris Cross from Shelbourne Mitors
I was treated with great respect and professionalism. Everything was explained in detail and I felt under no pressure at any time.
The test drive was very enjoyable and conducted under full COVID protocols.
3 ottobre 2021
Risposta di Shelbourne Motors
Dear John
Firstly, thank you very much for your fantastic feedback. We are very proud to receive such positive comments from our customers.
We will be sure to pass this on to the team at Toyota On behalf of the entire team at Shelbourne Motors we want to wish you many future years of happy & safe driving.
We look forward to seeing you again soon,
Best Regards,
Customer Service Team
Shelbourne Motors.com
David was so helpful in helping me…
David was so helpful in helping me chose my car.. He didn't put any pressure on me, great customer service
3 ottobre 2021
Risposta di Shelbourne Motors
Dear Patricia
It’s a pleasure to read such a fantastic review about our Renault dealership. We will make sure and pass this on to David and the team! Customer satisfaction is so important to us & we are always striving to go the extra mile for our customers
We hope you have many years happy driving in your new car!
Best Regards,
Customer Service Team
Shelbourne Motors.com
Very friendly and professional
Very friendly and professional. Nothing was too much trouble…love my new car..Thank-you James(Childs).
1 ottobre 2021
Risposta di Shelbourne Motors
Dear Clare
It’s a pleasure to read such a fantastic review about our Autoselect dealership. We will make sure and pass this on to James and the team! Customer satisfaction is so important to us & we are always striving to go the extra mile for our customers
We hope you have many years happy driving in your new car!
Best Regards,
Customer Service Team
Shelbourne Motors.com
Excellent customer experience from…
Excellent customer experience from start to finish. James at Auto Select thoroughly professional throughout with none of the usual car sales speak! To the point, no time wasting and even when it came to closing the deal he was considerate. Good job all round. Well done.
1 ottobre 2021
Risposta di Shelbourne Motors
Dear Customer
Thank you so much for your 5 star review! We really appreciate your feedback and very grateful for your business.
As a family business we strive to offer the best customer experience across our dealerships and we are really pleased that this is reflected in your review. We will be sure to pass this onto James and the team at Autoselect.
We look forward to seeing you again soon,
Best Regards,
Customer Service Team
Shelbourne Motors.com
Great service from start to finish
Great service from start to finish, very efficient covid secure policies. Excellent choice of motors and modern show room and facilities.
29 settembre 2021
Risposta di Shelbourne Motors
Dear Customer
Thank you so much for your 5 star review! We really appreciate your feedback and very grateful for your business.
As a family business we strive to offer the best customer experience across our dealerships and we are really pleased that this is reflected in your review.
We look forward to seeing you again soon,
Best Regards,
Customer Service Team
Shelbourne Motors.com
All of the Toyota staff were very…
All of the Toyota staff were very helpful, Paul Martin has always been excellent carrying out Services over the years. Lee Wortley was so helpful throughout, from when I had decided to change my car, and nothing was too much trouble, he was brilliant at keeping me up to date. Adam also was excellent with the help he gave me in changing to an Automatic, he gave me the confidence to drive it, and was so kind. The whole team is excellent.
29 settembre 2021
Risposta di Shelbourne Motors
Dear Beverley
It’s a pleasure to read such a fantastic review about our Toyota dealership. We will make sure and pass this on to Paul, Lee & Adam and the team! Customer satisfaction is so important to us & we are always striving to go the extra mile for our customers.
We hope you have many years happy driving in your new car!
Best Regards,
Customer Service Team
Shelbourne Motors.com
Come funziona Trustpilot
Chiunque può scrivere una recensione su Trustpilot. L'autore di una recensione ha la possibilità di modificarla o cancellarla in qualsiasi momento e, fintantoché il suo account è attivo, la recensione rimane visibile a tutti.
Le aziende possono raccogliere recensioni tramite inviti automatici. Queste recensioni sono etichettate come verificate perché è ovvio che si basano su esperienze reali.
Scopri di più sui diversi tipi di recensioni.
Per salvaguardare la nostra piattaforma, facciamo uso di personale dedicato e di tecnologie intelligenti. Scopri come combattiamo le recensioni false.
Scopri di più su come vengono gestite le recensioni su Trustpilot.
La verifica aiuta a garantire che le recensioni su Trustpilot vengano scritte da persone reali.
Offrire incentivi in cambio di recensioni o chiederle solo a clienti specifici potrebbe distorcere il TrustScore, violando le nostre linee guida.