Just bought our first EV from Shelbourne motors Newry. Rory was very welcoming, knowledgeable and after test driving various models we decided on a Kia EV6. The whole process was smooth and has... Leggi di più
L'azienda ha risposto
Anche se non controlliamo le affermazioni specifiche, trattandosi di opinioni personali, etichettiamo le recensioni come “Verificate” quando riusciamo a confermare che c'è stata un'interazione commerciale effettiva. Leggi di più
Per proteggere l'integrità della piattaforma, ogni recensione presente sul sito, verificata o meno, viene monitorata dai nostri sistemi automatici 24 ore su 24. Questa tecnologia è progettata per individuare e rimuovere i contenuti che non rispettano le nostre regole, come le recensioni non basate su esperienze autentiche Siamo consapevoli che potremmo non riuscire a cogliere proprio tutto, quindi puoi segnalarci qualsiasi cosa pensi che ci sia sfuggita. Leggi di più
Scopri cosa dicono le persone
From start to finish Mark Mcguigans service was excellent. We found him to be patient, calming, helpfull and extremely understanding when we had problems with the insurance company after our no fault... Leggi di più
L'azienda ha risposto
Bought used Audi 4 last year from Auto select Newry. Problems with brakes in last few weeks. Contacted them regards the issue as I have 12 month warranty. Told them car was not drivable. Person I spok... Leggi di più
We dealt with Frank at Shelbourne Motors in Portadown. He introduced himself in a warm and confident manner, which immediately put us at ease. I felt reassured that I would be getting a car perfectly... Leggi di più
L'azienda ha risposto
Dettagli dell'azienda
- Rivenditore di veicoli a motore
- Agenzia di noleggio auto
- Concessionario Nissan
- Concessionario Renault
- Concessionario Toyota
- Rivenditore di auto usate
Informazioni fornite da varie fonti esterne
Award winning car dealers based in Portadown & Newry Co. Armagh NI specialising in New and Used Cars, Servicing, Parts, Accessories and Rental.
Informazioni di contatto
334 Tandragee Road, BT32 3RB, Portadown, Regno Unito
- 02838396800
- info@shelbournemotors.com
- shelbournemotors.com
3,6
Nella media
1K recensioni
Ha risposto al 85% delle recensioni negative ricevute
Solitamente risponde entro 1 settimana
Come questa azienda usa Trustpilot
Scopri come vengono raccolte, valutate e moderate le loro recensioni e valutazioni.
a great service from a very well…
a great service from a very well informed friendly and helpful agent Michelle thank you.
29 settembre 2021
Risposta di Shelbourne Motors
Dear William
It’s a pleasure to read such a fantastic review about our Kia dealership. We will make sure and pass this on to the team! Customer satisfaction is so important to us & we are always striving to go the extra mile for our customers. We will be sure to pass this onto Michelle and the team.
We hope you have many years happy driving in your new car!
Best Regards,
Customer Service Team
Shelbourne Motors.com
Autoselect was very helpful in getting…
Autoselect was very helpful in getting through the process of finance and also trading on my vehicle.
29 settembre 2021
Risposta di Shelbourne Motors
Dear Lance
Thank you so much for your 5 star review! We really appreciate your feedback and very grateful for your business.
As a family business we strive to offer the best customer experience across our dealerships and we are really pleased that this is reflected in your review.
We look forward to seeing you again soon,
Best Regards,
Customer Service Team
Shelbourne Motors.com
Great service so far,I have obtained a…
Great service so far,I have obtained a full years warranty,hopefully there’s no issues with the car ? So far,so good ,thank yous
29 settembre 2021
Risposta di Shelbourne Motors
Dear Charles
It’s a pleasure to read such a fantastic review about our dealership. We will make sure and pass this on to the team! Customer satisfaction is so important to us & we are always striving to go the extra mile for our customers
We hope you have many years happy driving in your new car!
Best Regards,
Customer Service Team
Shelbourne Motors.com
Risposta di Shelbourne Motors
Dear Customer
Thank you so much for your 5 star review! We really appreciate your feedback and very grateful for your business.
As a family business we strive to offer the best customer experience across our dealerships and we are really pleased that this is reflected in your review.
We look forward to seeing you again soon,
Best Regards,
Customer Service Team
Shelbourne Motors.com
Great service from Glen and the backup…
Great service from Glen and the backup team. This is the second vehicle I have purchased from Shelbourne and I hope to do business with them again.
27 settembre 2021
Risposta di Shelbourne Motors
Dear Les
It’s a pleasure to read such a fantastic review about our Nissan dealership. We will make sure and pass this on to Glenn and the team! Customer satisfaction is so important to us & we are always striving to go the extra mile for our customers.
We hope you have many years happy driving in your new car!
Best Regards,
Customer Service Team
Shelbourne Motors.com
All went perfectly smoothly thanks
27 settembre 2021
Risposta di Shelbourne Motors
Dear Morag
It’s a pleasure to read such a fantastic review about our dealership. We will make sure and pass this on to the team! Customer satisfaction is so important to us & we are always striving to go the extra mile for our customers.
We hope you have many years happy driving in your new car!
Best Regards,
Customer Service Team
Shelbourne Motors.com
NEW VAN
Excellent service from Conor Hagan at Shelbourne Motors Portadown, when I enquired about a new Renault van. Fast, efficient and friendly service. Would recommend.
27 settembre 2021
Risposta di Shelbourne Motors
Dear Customer
It’s a pleasure to read such a fantastic review about our Renault dealership. We will make sure and pass this on to Conor and the team! Customer satisfaction is so important to us & we are always striving to go the extra mile for our customers
We hope you have many years happy driving in your new car!
Best Regards,
Customer Service Team
Shelbourne Motors.com
Giving 2 stars although I think is…
Giving 2 stars although I think is generous. Purchased car May 2020 reassures everything was in place. Come to August 2021 was clamped due to tax to find out I wasn’t the registered owner after paying full for the car. At dealership was never given slip to change owner which wasn’t aware first time buying again was reassured everything was in place. Weeks later I have paid out £155 and have been ignored after numerous messages to Portadown garage. Never again will I buy off this company or recommend disgraceful aftercare. Truly their fault and they’ve not a care now they have the money! Still no word to being resolved and still being ignored!
Update:
The matter has now been resolved and have been compensated part of costs which I’m happy about. Have to say since this review the company have done their best to resolve this issue which I’m grateful for.
26 settembre 2021
Non scritta su invito
Welcoming experience
Lee was easy to get along with and very welcoming, I would highly recommend this dealership. Swift easy and very helpful.
26 settembre 2021
Risposta di Shelbourne Motors
Dear Rosemary
It’s a pleasure to read such a fantastic review about our Toyota dealership. We will make sure and pass this on to Lee and the team! Customer satisfaction is so important to us & we are always striving to go the extra mile for our customers.
We hope you have many years happy driving in your new car!
Best Regards,
Customer Service Team
Shelbourne Motors.com
Volking Excellent
We purchased a 1 year old Volkswagen Passat Estate from Jamie at auto-select. We'd been looking for a car within this range and had seen a few different models at dealers in Belfast and Ballymena. What stood out was Jamie's knowledge and personal touch. He'd put together a short video showing the interior and features of the vehicle, this was much appreciated as I was able to share this with my partner. There was no hard sell and everything including tax and drive away insurance was taken care off. It's obvious Jamie enjoys what he does, it makes the customer experience so much better. Took our first trip to Fermanagh and loving our new car, thank you.
24 settembre 2021
Non scritta su invito
Risposta di Shelbourne Motors
Dear Fitzey
It’s a pleasure to read such a fantastic review about our Autoselect dealership. We will make sure and pass this on to Jamie and the team! Customer satisfaction is so important to us & we are always striving to go the extra mile for our customers.
We hope you have many years happy driving in your Volkswagen Passat.
Best Regards,
Customer Service Team
Shelbourne Motors.com
Jorge was a first class gentleman.
Jorge was a first class gentleman. Patient, listened to and thoroughly answered our many questions. Took great time to show my husband and I the many cars in the make we wanted. Jorge has even contacted us by telephone to enquire how we are enjoying our new car. It was noticeable the number of customers seeking out Jorge. What a gem of a man. We thoroughly enjoyed our time with Jorge. Shelbourne, look after Jorge, what an asset.
22 settembre 2021
Risposta di Shelbourne Motors
Dear Mrs Molloy
It’s a pleasure to read such a fantastic review about our Nissan dealership. We will make sure and pass this on to Jorge the team! Customer satisfaction is so important to us & we are always striving to go the extra mile for our customers
We hope you have many years happy driving in your new car!
Best Regards,
Customer Service Team
Shelbourne Motors.com
Best experience Iv ever had with a car… Jack Ward
Best experience Iv ever had with a car dealership, super friendly and professional!
21 settembre 2021
Risposta di Shelbourne Motors
Dear Customer
It’s a pleasure to read such a fantastic review about our Renault dealership. We will make sure and pass this on to Jack and the team! Customer satisfaction is so important to us & we are always striving to go the extra mile for our customers
We hope you have many years happy driving in your new car!
Best Regards,
Customer Service Team
Shelbourne Motors.com
Very impressed with the service I…
Very impressed with the service I received at Shelbourne Motors. James was very professional and helpful. I wouldn't hesitate to purchase from them again.
21 settembre 2021
Non scritta su invito
Risposta di Shelbourne Motors
Dear Neal
Thank you for taking the time to rate us 5 stars! We really appreciate your feedback. We will be sure to share it with James and the team at Autoselect Portadown. As a family business your recommendation is hugely important to us. Thanks again & we look forward to seeing you again soon.
Best regards,
Customer Service Team
ShelbourneMotors.com
The helpful sale executive
The sales executive George is a decent bloke very helpful and accommodating and gave my wife and I a spin ourselves where we could discuss the options open to us.I think that’s what did it for us being given time and space to make up our minds .George is aware these days that customers do their research before entering a new car forecourt, having trawled the internet about the pros and cons of any car they wish to purchase, a friendly accommodating car sales man is all that’s needed these days who can strike a good deal.
20 settembre 2021
Risposta di Shelbourne Motors
Dear Alan
It’s a pleasure to read such a fantastic review about our dealership. We will make sure and pass this on to Alan and the team! Customer satisfaction is so important to us & we are always striving to go the extra mile for our customers
We hope you have many years happy driving in your new car!
Best Regards,
Customer Service Team
Shelbourne Motors.com
Conor was absolutely brilliant
Conor was absolutely brilliant. He talked us through everything and great patience. Nothing was too much for him. I’d highly recommend him to anybody that was trying to purchase a vehicle. A true gentleman
20 settembre 2021
Risposta di Shelbourne Motors
Dear Catherine
Thank you so much for your 5 star review! We really appreciate your feedback and very grateful for your business. We will be sure to pass this onto Conor and the team.
As a family business we strive to offer the best customer experience across our dealerships and we are really pleased that this is reflected in your review.
We look forward to seeing you again soon.
Best Regards,
Customer Service Team
Shelbourne Motors.com
great service from David
great service from David, no bull, and got the deal done pretty quickly.
20 settembre 2021
Risposta di Shelbourne Motors
Dear David,
Thank you for taking the time to rate us 5 stars! We really appreciate your feedback. We will be sure to share it with David and the team at Renault Newry. As a family business your recommendation is hugely important to us. Thanks again & we look forward to seeing you again soon.
Best regards,
Customer Service Team
ShelbourneMotors.com
My experience from my first viewing of…
My experience from my first viewing of car to final agreement was excellent,James was very helpful explaining every detail of my purchase as we went from stage to stage , excellent service
19 settembre 2021
Risposta di Shelbourne Motors
Dear Averil,
Thank you so much for your 5 star review! We really appreciate your feedback and very grateful for your business. We will be sure to pass this onto James.
As a family business we strive to offer the best customer experience across our dealerships and we are really pleased that this is reflected in your review.
We look forward to seeing you again soon,
Best Regards,
Customer Service Team
Shelbourne Motors.com
Had excellent service throughout
Had excellent service throughout . Gave me all the information and an excellent video to start . Car excellent and sale completed easily and with great attention . Thoroughly recommend the staff and garage . Lee was great . Thank you !
19 settembre 2021
Risposta di Shelbourne Motors
Dear Barry,
Thank you so much for your 5 star review! We really appreciate your feedback and are very grateful for your business. We will be sure to pass this over to Lee and the rest of the team in Toyota. Wishing you many happy years with your new car.
We look forward to seeing you again soon.
Best Regards,
Customer Service Team
Shelbourne Motors.com
Top class service at Shelbourne Nissan Portadown
Was trying to decide between 2 cars in 2 different car dealers, Shelbourne Nissan being one of the dealers. However, their customer care was top class, surpassed the other dealer by miles and that swung it for me. Staff were helpful, honest, courteous, knowledgeable and made my experience a positive one. Special mention for Marcus whose customer care was outstanding. Gold stars all the way for him! ⭐️⭐️⭐️⭐️⭐️
18 settembre 2021
Non scritta su invito
Risposta di Shelbourne Motors
Dear Janice,
Thank you so much for your 5 star review! We really appreciate your feedback and are very grateful for your business. We will be sure to pass this over to Marcus and the rest of the team. Wishing you many happy years with your new car.
We look forward to seeing you again soon.
Best Regards,
Customer Service Team
Shelbourne Motors.com
Excellent polite and informative service
Excellent polite and informative service from James. A pleasure to deal with and thoroughly recommend. Everything was professional and well explained.
.
18 settembre 2021
Risposta di Shelbourne Motors
Dear Jonathan,
Thank you so much for your 5 star review! We really appreciate your feedback and very grateful for your business. As a family business we strive to offer the best customer experience across our dealerships and we are really pleased that this is reflected in your review. We will be sure to pass this on to James.
We look forward to seeing you again soon.
Best Regards,
Customer Service Team
Shelbourne Motors.com
Come funziona Trustpilot
Chiunque può scrivere una recensione su Trustpilot. L'autore di una recensione ha la possibilità di modificarla o cancellarla in qualsiasi momento e, fintantoché il suo account è attivo, la recensione rimane visibile a tutti.
Le aziende possono raccogliere recensioni tramite inviti automatici. Queste recensioni sono etichettate come verificate perché è ovvio che si basano su esperienze reali.
Scopri di più sui diversi tipi di recensioni.
Per salvaguardare la nostra piattaforma, facciamo uso di personale dedicato e di tecnologie intelligenti. Scopri come combattiamo le recensioni false.
Scopri di più su come vengono gestite le recensioni su Trustpilot.
La verifica aiuta a garantire che le recensioni su Trustpilot vengano scritte da persone reali.
Offrire incentivi in cambio di recensioni o chiederle solo a clienti specifici potrebbe distorcere il TrustScore, violando le nostre linee guida.