Just bought our first EV from Shelbourne motors Newry. Rory was very welcoming, knowledgeable and after test driving various models we decided on a Kia EV6. The whole process was smooth and has... Leggi di più
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From start to finish Mark Mcguigans service was excellent. We found him to be patient, calming, helpfull and extremely understanding when we had problems with the insurance company after our no fault... Leggi di più
L'azienda ha risposto
Bought used Audi 4 last year from Auto select Newry. Problems with brakes in last few weeks. Contacted them regards the issue as I have 12 month warranty. Told them car was not drivable. Person I spok... Leggi di più
We dealt with Frank at Shelbourne Motors in Portadown. He introduced himself in a warm and confident manner, which immediately put us at ease. I felt reassured that I would be getting a car perfectly... Leggi di più
L'azienda ha risposto
Dettagli dell'azienda
- Rivenditore di veicoli a motore
- Agenzia di noleggio auto
- Concessionario Nissan
- Concessionario Renault
- Concessionario Toyota
- Rivenditore di auto usate
Informazioni fornite da varie fonti esterne
Award winning car dealers based in Portadown & Newry Co. Armagh NI specialising in New and Used Cars, Servicing, Parts, Accessories and Rental.
Informazioni di contatto
334 Tandragee Road, BT32 3RB, Portadown, Regno Unito
- 02838396800
- info@shelbournemotors.com
- shelbournemotors.com
3,6
Nella media
1K recensioni
Ha risposto al 85% delle recensioni negative ricevute
Solitamente risponde entro 1 settimana
Come questa azienda usa Trustpilot
Scopri come vengono raccolte, valutate e moderate le loro recensioni e valutazioni.
New car
Just collected my new car from Shelbourne motors Portadown,I had the privilege to deal with salesman Jamie Preuss I must say this young man was polite and very helpful in every way Thank you Jamie !
14 novembre 2021
Non scritta su invito
Risposta di Shelbourne Motors
Dear Robert
It’s a pleasure to read such a fantastic review about our Autoselect dealership. We will make sure and pass this on to Jamie and the team! Customer satisfaction is so important to us & we are always striving to go the extra mile for our customers
We hope you have many years happy driving in your new car!
Best Regards,
Customer Service Team
Shelbourne Motors.com
2016 VW CC
I have just been delivered my car from Shelbourne. Its my first time dealing with this company and I can honestly say it was a very professional experience from start to finish. I was able to enquire about details of the car using the remote chat on their website, I was then passed to a memeber of the sales team, Marcus, who was able to answer my questions. I found Marcus well informed, courtious and polite. Very professional and not pushy at all. He then sent me a personalised 6 minute video of the car which was excellent. I put a refundable £99 reserve on the car which holds its for 24/48hrs so you can arrange a test drive. The car was better than expected. A price was negotiated and a deal was done. The car was hand delivered, for free, to Belfast the next week after a full service and 150 point check. As I said, all in all, a very professional service from Marcus and a company that seems to take customer care very seriously. Thanks again!
Andrew
13 novembre 2021
Non scritta su invito
Risposta di Shelbourne Motors
Dear Andrew
Thank you so much for your 5 star review! We really appreciate your feedback and very grateful for your business.
As a family business we strive to offer the best customer experience across our dealerships and we are really pleased that this is reflected in your review. We will be sure to pass this onto Marcus and the team at Autoselect.
We look forward to seeing you again soon and we hope you have many years of happy driving in your new car.
Best Regards,
Customer Service Team
Shelbourne Motors.com
Jamie in autoselect was exceptionally…
Jamie in autoselect was exceptionally helpful and nothing was too much trouble. Very personable and friendly.
12 novembre 2021
Non scritta su invito
Risposta di Shelbourne Motors
Dear Joanne
It’s a pleasure to read such a fantastic review about our Autoselect dealership. We will make sure and pass this on to the team! Customer satisfaction is so important to us & we are always striving to go the extra mile for our customers
We hope you have many years happy driving in your new car!
Best Regards,
Customer Service Team
Shelbourne Motors.com
Many thanks to Ashley and the team at…
Many thanks to Ashley and the team at Shelbourne motors for helping our family out when our old focus finally called it a day. Brilliant customer service from Ashley who got us sorted out with a brand new Dacia Stepway which we are loving. He really couldn't have been more helpful and would definately recommend Shelbourne motors many thanks once again.
11 novembre 2021
Non scritta su invito
Risposta di Shelbourne Motors
Dear Dave
It’s a pleasure to read such a fantastic review about our Dacia dealership. We will make sure and pass this on to Ashley the team at Dacia Portadown! Customer satisfaction is so important to us & we are always striving to go the extra mile for our customers.
We hope you have many years happy driving in your new car!
Best Regards,
Customer Service Team
Shelbourne Motors.com
Dealt with Jamie Preuss
Dealt with Jamie Preuss, found him to be extremely helpful throughout the entire process and aftercare was second to none
10 novembre 2021
Non scritta su invito
Risposta di Shelbourne Motors
Dear Ruairí
Thank you so much for your 5 star review! We really appreciate your feedback and very grateful for your business. We will be sure to pass this onto Jamie and the team at Autoselect.
As a family business we strive to offer the best customer experience across our dealerships and we are really pleased that this is reflected in your review.
We look forward to seeing you again soon.
Best Regards,
Customer Service Team
Shelbourne Motors.com
Marcus Pringle was very helpful in…
Marcus Pringle was very helpful in explaining all aspects of my new car. He was very patient with me and has excellent customer service. I would highly recommend Shelbourne motors and thanks again Marcus!
10 novembre 2021
Non scritta su invito
Risposta di Shelbourne Motors
Dear Ciara
It’s a pleasure to read such a fantastic review about our Autoselect dealership. We will make sure and pass this on to Marcus and the team! Customer satisfaction is so important to us & we are always striving to go the extra mile for our customers
We hope you have many years happy driving in your new car!
Best Regards,
Customer Service Team
Shelbourne Motors.com
5 Star Service - November 2021
This week I purchased a new car from Marcus at Autoselect. From start to finish he was professional, knowledgeable and extremely helpful. Nothing was too much trouble. We visited on several occasions and were so impressed with the high level of customer service. The purchase process was smooth with all of my questions handled in a friendly and competent manner. Customer aftercare has also been excellent with a call to ensure I am still happy with my purchase and to check if I had any further queries. I highly recommend dealing with Marcus at Autoselect.
5 novembre 2021
Non scritta su invito
Risposta di Shelbourne Motors
Dear Lynn
It’s a pleasure to read such a fantastic review about our Autoselect dealership. We will make sure and pass this on to the team! Customer satisfaction is so important to us & we are always striving to go the extra mile for our customers.
We hope you have many years happy driving in your new car!
Best Regards,
Customer Service Team
Shelbourne Motors.com
2015 Dacia Logan MCV
Purchased a 2015 Dacia Logan MCV in June from Portadown Shelbourne branch. The car was very competitively priced but also had the bonus of a Dacia / Renault 12 month warranty.
Other dealers I looked at similar specced and priced Logans only had 3 - 6 month warranty and were generally unfriendly.
Aaron at Shelbourne was extremely helpful and friendly and arranged for a towbar to be fitted and wired up as I required it at a competitive price.
Car is economical, comfortable, some nice extras, spacious, and hopefully will prove to be a reliable workhorse for many years.
Will definitely be recommending friends and family to visit Shelbourne if they are on the market for a Dacia / Renault vehicle.
5 novembre 2021
Non scritta su invito
Risposta di Shelbourne Motors
Dear David
It’s a pleasure to read such a fantastic review about our Dacia dealership. We will make sure and pass this on to Aaron and the team! Customer satisfaction is so important to us & we are always striving to go the extra mile for our customers.
We hope you have many years happy driving in your new car!
Best Regards,
Customer Service Team
Shelbourne Motors.com
Risposta di Shelbourne Motors
Dear Clodagh
Thank you so much for your 5 star review! We really appreciate your feedback and very grateful for your business.
As a family business we strive to offer the best customer experience across our dealerships and we are really pleased that this is reflected in your review.
We look forward to seeing you again soon.
Best Regards,
Customer Service Team
Shelbourne Motors.com
Just bought a Range Rover evoque dealt…
Just bought a Range Rover evoque dealt with James Child’s he was absolutely fabulous from start to finish made it really easy and fast and kept me up to date with everything by phone or email! Didn’t feel pushed into a jeep I didn’t want felt totally in control of deciding if I wanted to go through with the purchase. Would defo go back and ask for him.
Thanks
30 ottobre 2021
Non scritta su invito
Risposta di Shelbourne Motors
Dear Ruth
Thank you so much for your 5 star review! We really appreciate your feedback and very grateful for your business.
As a family business we strive to offer the best customer experience across our dealerships and we are really pleased that this is reflected in your review. We will be sure to pass this onto James and the Autoselect team.
We look forward to seeing you again soon.
Best Regards,
Customer Service Team
Shelbourne Motors.com
Just bought my Audi A5 from James
Just bought my Audi A5 from James. Very helpful throughout the process. Thanks again
30 ottobre 2021
Non scritta su invito
Risposta di Shelbourne Motors
Dear Robert
It’s a pleasure to read such a fantastic review about our Autoselect dealership. We will make sure and pass this on to the team! Customer satisfaction is so important to us & we are always striving to go the extra mile for our customers
We hope you have many years happy driving in your new car!
Best Regards,
Customer Service Team
Shelbourne Motors.com
An Excellent Experience
We had an excellent experience with Shelbourne Motors from start to finish. Dealt with Jamie in Portadown who was a pleasure to deal with. He arranged everything quickly and easily from booking an initial viewing to creating an informative video presentation which was very useful in advance of seeing the car. A quick and stress free process throughout, made possible by expert knowledge and professional service. A big thank you to Jamie and Shelbourne Motors!
29 ottobre 2021
Non scritta su invito
Risposta di Shelbourne Motors
Dear John
Thank you so much for your 5 star review! We really appreciate your feedback and very grateful for your business.
As a family business we strive to offer the best customer experience across our dealerships and we are really pleased that this is reflected in your review. We will be sure to pass this onto Jamie and the team at Autoselect.
We look forward to seeing you again soon.
Best Regards,
Customer Service Team
Shelbourne Motors.com
Excellent service from Lee at…
Excellent service from Lee at Shelbourne in Newry. Very knowledgeable and friendly. Would highly recommend using them again. Jimmy Jess
21 ottobre 2021
Non scritta su invito
Risposta di Shelbourne Motors
Dear Jimmy
It’s a pleasure to read such a fantastic review about our Renault Newry dealership. We will make sure and pass this on to the team! Customer satisfaction is so important to us & we are always striving to go the extra mile for our customers
We hope you have many years happy driving in your new car!
Best Regards,
Customer Service Team
Shelbourne Motors.com
It was easy
It was easy, quick and I had all my questions answered - I can't recommend Shelbourne Motors more!
18 ottobre 2021
Risposta di Shelbourne Motors
Dear Lisa
It’s a pleasure to read such a fantastic review about our Renault dealership. We will make sure and pass this on to the team! Customer satisfaction is so important to us & we are always striving to go the extra mile for our customers
We hope you have many years happy driving in your new car!
Best Regards,
Customer Service Team
Shelbourne Motors.com
Looking for a new car
I found Shelbourne Motors very helpful, friendly and pleasant. I would definitely use Shelbourne Motors again.
18 ottobre 2021
Risposta di Shelbourne Motors
Dear Barbara
Thank you so much for your 5 star review! We really appreciate your feedback and very grateful for your business.
As a family business we strive to offer the best customer experience across our dealerships and we are really pleased that this is reflected in your review.
We look forward to seeing you again soon.
Best Regards,
Customer Service Team
Shelbourne Motors.com
We met Marcus at Shelbourne Motors
We met Marcus at Shelbourne Motors. We were unsure about which car to buy. There were three in the last batch we had decided on. Marcus Pringle was lovely, really personable and very genuine. He cared about our opinion by asking us what we needed in a car. He also did not steer us towards the most expensive car but showed the features of all three with as much energy and enthusiasm. He is a brilliant salesman because he cared about us and our experience in Shelbourne Motors. I would definitely recommend Shelbourne Motors for their extensive range of cars but mostly for their customer service. We purchased the more expensive car eventually, a lovely Honda Civic which is perfect for our needs. A very positive experience with very efficient, professional attention from Marcus.
16 ottobre 2021
Non scritta su invito
Risposta di Shelbourne Motors
Dear Pauline
It’s a pleasure to read such a fantastic review about our Autoselect dealership. We will make sure and pass this on to the team! Customer satisfaction is so important to us & we are always striving to go the extra mile for our customers.
We hope you have many years happy driving in your new car!
Best Regards,
Customer Service Team
Shelbourne Motors.com
Very satisfied with the service and…
Very satisfied with the service and helpful staff
15 ottobre 2021
Risposta di Shelbourne Motors
Dear David
It’s a pleasure to read such a fantastic review about our dealership. We will make sure and pass this on to the team! Customer satisfaction is so important to us & we are always striving to go the extra mile for our customers
We hope you have many years happy driving in your new car!
Best Regards,
Customer Service Team
Shelbourne Motors.com
A no hassle transaction thanks to…
A no hassle transaction thanks to Glenn. Many thanks
14 ottobre 2021
Risposta di Shelbourne Motors
Dear Mr Blemings,
Thank you for taking the time to share your experience with us and providing us with a 5-star rating. We work hard with our teams to deliver an outstanding customer service & we are pleased that this has been reflected in your "no hassle transaction".
We will pass this onto the team at Nissan Portadown and of course Glenn. Thanks again & we look forward to welcoming you back again in the future.
Best Regards,
Customer Service Team
Shelbourne Motors.com
Were do I start
Were do I start, I would like say a big thank you to Jamie from.Shelbourne motor's for all his help and support through what can be a stressful time, looking for a new car, well it can be for me. I sent an enquiry about a car they had, Jamie sent me a video of the car, so I had a little preview before seeing her in reality. The customer care, I would say is excellent, nothing was to much trouble, one thing I will say if I had a question I wasn't made feel stupid, some places which I had visited before going to Shelbourne of course wanted the sale, however they fell at the first hurdle by their attitude. So I would strongly recommend if you are looking for a car, and receive good customer care I suggest go to Shelbourne Motor's. 5 star 🌟 all the way. Once again a big thank you to Jamie, who found me my dream car 🚗 😍 Dorothy
14 ottobre 2021
Risposta di Shelbourne Motors
Dear Mrs Cairns,
What a fantastic review. We get great pleasure reading about such positive feedback for the team. Customer service is our number one priority and we continually work hard to go above and beyond expectations. We will be sure to share your feedback with the team at Autoselect Portadown.
Thank you for taking the time to send us your feedback. It's so important to us.
We look forward to welcoming you back again in the future.
Best Regards,
Customer Service Team
Shelbourne Motors.com
Recognition from Customers Behalf
First of all I wish to say what an amazing team your company has at Shelbourne Portadown. First class customer service as always. Wouldn’t expect anything less from all individuals involved. Quick response and updates from Ashley and Dave who looked after me very well and also were able to guide me to the best suited car required for myself and my excursions. The car was beyond well prepped by Mechanic Gareth who ensured my chosen car was completely checked over and running well. I am more than satisfied with my experience and would wish for these individuals to be recognised for the service they provided me with as I am one very happy customer. Thank you.
12 ottobre 2021
Risposta di Shelbourne Motors
Dear Customer
It’s a pleasure to read such a fantastic review about our Renault dealership. We will make sure and pass this on to Ashley, David, Gareth and the team! Customer satisfaction is so important to us & we are always striving to go the extra mile for our customers.
We hope you have many years happy driving in your new car!
Best Regards,
Customer Service Team
Shelbourne Motors.com
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