Yas was extremely helpful and informative and despite me having used the original Sharescope system for over 20 years Yas's help and guidance opened my eyes to the new, excellent and hugely improved s... Leggi di più
L'azienda ha risposto
Anche se non controlliamo le affermazioni specifiche, trattandosi di opinioni personali, etichettiamo le recensioni come “Verificate” quando riusciamo a confermare che c'è stata un'interazione commerciale effettiva. Leggi di più
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there are so very many hidden features in the program, not all of which interests every trader but you will, I can guarantee you, discover your own amazing light bulb moment, when you find yours. Hav... Leggi di più
L'azienda ha risposto
I called the "New Sharescope" support team for help after struggling for ages to find out how to fix a chart. The suport chap, Peter Corrigan, had excellent knowledge of the new system and advised an... Leggi di più
L'azienda ha risposto
Paul was extremely knowledgeable and helpful. He patiently sorted out my portfolio issues and shared his valuable knowledge on SharePad as how can be used for finding the right stocks based on my long... Leggi di più
L'azienda ha risposto
Dettagli dell'azienda
Scritti dall'azienda
Empower your investing with ShareScope – the UK’s #1 investment data and analysis software. Trusted by top investors and voted Best Investment Software by Investors’ Chronicle and the Financial Times, ShareScope helps you stay ahead with superior insights and award-winning support. Since 1997, the “Bloomberg for Private Investors” has delivered prices, financials, news, charting, powerful screening, and portfolio management, backed by a 5-star Trustpilot rating. Access UK, US, CAN & EU stocks, funds, ETFs, bonds, forex, crypto, and global indices – all as standard. Upgrade to ShareScope Pro for real-time data, Level 2, advanced layouts, and professional news. Start your 30-day risk-free trial at sharescope.co.uk.
Informazioni di contatto
Ionic House, EC2A 3DR, London, Regno Unito
- 02077498504
- support@sharescope.co.uk
- sharescope.co.uk
4,8
Eccellente
738 recensioni
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Excellent introductory support
As a new user of ShareScope I found it really helpful to have a personal introductory training session with Peter included with the subscription. Peter was knowledgeable, gave me sufficient information to get started, signposted additional reading and offered follow-up support. Excellent service overall.
22 maggio 2026
Brilliant one to one with Yas.
Yas was extremely helpful and informative and despite me having used the original Sharescope system for over 20 years Yas's help and guidance opened my eyes to the new, excellent and hugely improved system. The follow up recap is very helpful. I cannot recommend the Sharescope analysis program and the help of it's well trained team highly enough. Thank you.
14 maggio 2026
Non scritta su invito
Risposta di ShareScope
We’re delighted to hear that the guidance and support you received helped you discover the benefits of the new ShareScope after more than 20 years with the Legacy system. We also want to thank you for your long-standing support over the years – it’s truly appreciated. It’s especially pleasing to know the follow-up recap proved useful as well. Thank you for your generous comments about both the platform and our support team.
Peter was very helpful
11 maggio 2026
Risposta di ShareScope
We’re really pleased to hear that Peter was able to help. Thank you for the 5-star review, Nigel – it’s much appreciated.
Gabriel on Customer Services was…
Gabriel on Customer Services was superb. A great advert for Sharescope.
11 maggio 2026
Risposta di ShareScope
Thank you, Charles. We’re delighted to hear that Gabriel provided such superb service and represented ShareScope so well. We’ll be sure to pass on your kind comments to him.
Alwasy excellent service and support, thank you
I have been using Sharescope for over 8 years, my queries have always been answered very quickly and their support has been excellent, I highly recommend their service, Thank you Sharescope Team for your excellent support over the years, it is very much appreciated.
10 aprile 2026
Risposta di ShareScope
Colin, it’s always fantastic to hear from a long-standing user – thank you for your continued support over the past 8 years. We’re delighted that our team has consistently been able to help quickly and effectively whenever needed. Your recommendation means a great deal to us.
I emailed re a technical issue
I emailed re a technical issue, I was contacted and had it sorted within a few hours. Exceptional service. I had a very helpful agent dealing with my issue.
1 maggio 2026
Risposta di ShareScope
It’s great to hear that your issue was picked up and resolved so quickly. We’re pleased the team could get everything sorted within a few hours and provide the level of service you expected. Thank you for your 5-star review, Ian.
Peter was excellent and solved all my…
Peter was excellent and solved all my queries was very helpful
1 maggio 2026
Risposta di ShareScope
We’re really pleased to hear that Peter was able to resolve all your queries and provide such helpful support. We’ll be sure to pass on your kind feedback to him. Thank you for the 5-star review.
Peter helped a lot to migrate the…
Peter helped a lot to migrate the settings from the Legacy Sharescope to their new Platform. Very impressed with how quickly he managed to to the changes I required.
27 aprile 2026
Risposta di ShareScope
We’re really pleased to hear that Peter was able to help migrate your settings smoothly and make the changes so quickly. It’s great to know the transition from Legacy has been a positive experience. Thank you for the 5-star review.
I was worried about the new version…
I was worried that the new version would not have the functionality that I needed, I should not have worried.
24 aprile 2026
Risposta di ShareScope
It’s great to hear that your concerns about the new version were put to rest, Ian. We’re really pleased that it’s meeting your needs. Thank you for the 5-star review.
Peter is always very helpful and…
Peter is always very helpful and patient, so makes the whole process enjoyable and fairly easy
20 aprile 2026
Risposta di ShareScope
It’s lovely to hear that Peter’s patience and helpful approach made the experience both enjoyable and easy. We’ll be sure to pass on your kind feedback to him. Thank you for taking the time to share your review.
Very helpful
Ran through everything required and very impressed. Been with Sharescope for years. Best out there.
31 marzo 2026
Risposta di ShareScope
We’re really pleased to hear you found the session so helpful and that everything was covered clearly. It means a lot to have your continued support over the years, and we’re delighted you still consider ShareScope the best out there. Thank you for the 5-star review.
Excellent customer service
Excellent customer service, with 1-1 training available. Excellent platform also with copious amounts of information. Can't fault it so far.
30 marzo 2026
Risposta di ShareScope
It’s great to hear you’ve had such a positive experience so far. We’re really pleased that both the one-to-one training and the depth of information on the platform are proving useful. Thank you for the 5-star review – we’re here if you need anything as you continue using ShareScope.
Risposta di ShareScope
We’re very pleased to hear that you received knowledgeable and friendly support. Thank you for the 5-star review, Richard – it’s much appreciated.
Disappointed
I have been a subscriber to Sharescope Legacy for 19 years and more recently with Sharepad add-on but, because Legacy is being phased out, I have now migrated my transactions to new Sharescope.
In the dividend view I note that each company's final and interim dividends are listed separately, in date order, and not grouped together as in Sharescope Legacy.
In my opinion, and I'm sure most people would agree,this is very inconvenient when preparing a year-end tax return.
I raised the matter with Sharescope support but there was no enthusiasm for changing it, even though the former system was so much better.
23 marzo 2026
Non scritta su invito
Risposta di ShareScope
Hi Robert, thank you for your review.
We understand your frustration here. There are some differences between the legacy product and the new ShareScope, and we know that certain changes, like the dividend view, can feel less convenient when you’re used to a particular way of working. Your feedback has been noted and shared with the team, and we’re sorry your earlier experience with support left you feeling this wasn’t being taken seriously.
If it would help, we’d be very happy to arrange a short training session to walk through the dividend views and show ways to make this process easier in the current version. Just let us know and we can set that up for you.
I had some technical queries regarding transitioning to the new Sharescope system
I had some technical queries regarding the migration to the new Sharescope system and Peter Corrigan answered these swiftly and explained matters in a concise and easily understandable way. I was very impressed. He has gone on to support further technical queries.
12 marzo 2026
Risposta di ShareScope
Thank you, Phil, for your 5-star review. We’re very pleased to hear that Peter was able to address your queries promptly and explain everything in a clear and understandable manner. It’s also great to know he has continued to support you with further questions.
Great 1-2-1 training offered
Great 1-2-1 training offered. Clear and concise from knowledgeable staff.
20 marzo 2026
Risposta di ShareScope
We’re delighted to hear that you found the one-to-one training clear, concise, and helpful. It’s great to know our team’s knowledge made a difference. Thank you for the 5-star review.
Valuable Finacial programme which pays for itself.
Sharescope is handling transfer from sharescope legacy to New Sharescop. Training is provided which is very helpful and well organised. Support service has always been good.
6 marzo 2026
Risposta di ShareScope
We’re really pleased to hear that you’ve found ShareScope such a valuable tool and that the training and support around the move from Legacy have been helpful. It’s great to know the transition is going smoothly. Thank you for the 5-star review and for your continued support.
Sharescope Gold was superb
Sharescope Gold was superb, and has been a real money-maker for me for 22 years. The replacement version is slower and less effective in many ways. The worst single error is that several clicks may be necessary to do a job previously done by one. Frequently you have to click on menu buttons in unlikely places on the screen. Please retain Gold! Information which Gold had on one page is now spread over 4 pages. Slow, inconvenient, and unnecessary!
5 marzo 2026
Risposta di ShareScope
Thank you for taking the time to share your feedback, and for being a ShareScope Gold user for such an incredible 22 years. We really appreciate your loyalty, and it’s great to hear how valuable the product has been for you over such a long period.
We completely understand that moving away from a platform you’ve used for so long can be frustrating, especially when tasks that used to feel quick and familiar now seem different or take a few more steps.
One thing that many long-time Gold users have found helpful is taking part in one of our one-to-one training sessions. During these, our team can walk you through the platform, show you quicker ways to find information, and help recreate many of the things you were used to doing before. Gold users who were initially unsure have told us that after spending some time with the training, they’ve become much more comfortable with the platform and in many cases now prefer it.
It’s also worth mentioning that the current platform runs online rather than locally like the legacy desktop version, so performance can sometimes be influenced by the speed or stability of the internet connection being used. If you are experiencing any slowness, our team would be happy to look into that with you as well.
If you would be open to it, our support team would be very happy to arrange a training session and help you get more comfortable with the new platform.
Thanks again for your feedback, and for being part of the ShareScope community for so many years.
Very helpful
Peter Corrigan was very helpful and nothing was too much trouble. I have used ShareScope for many years and their backup has always been good.
4 marzo 2026
Risposta di ShareScope
We’re really pleased to hear that Peter was able to help and that nothing felt like too much trouble. It’s especially nice to know you’ve found our support consistently helpful over the many years you’ve been using ShareScope. Thank you for your continued support and for the 5-star review.
Very Informative and Useful
My call with Peter was on time and very informative. He set some screens up for me that have made life easier. The training videos and support is very good as is the platform.
2 marzo 2026
Risposta di ShareScope
Phil, it’s great to hear that your session with Peter was both punctual and helpful. We’re pleased the screens he set up have made things easier for you, and that you’re finding the training videos, support, and the platform itself so useful. Thank you for the 5-star review.
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