Ordered from this company on 22nd February. Aside from an email order confirmation, I have heard nothing since, despite sending several emails to their only contact method “Contact at Shabby” email ad... Leggi di più
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Scopri cosa dicono le persone
In order to track parcel I was directed to the Shop App, which I found a hassle to download and then to use and it just said my order was being prepared, until it was delivered. No expected date etc.... Leggi di più
Ordered wallpaper from Shabby on a 2-4 days delivery. It didnt appear. Numerous enquires totally ignored . The only reply I received claimed 'we are waiting for the paper from our suppliers' They a... Leggi di più
it these days of shabby service and products, Shabby stands head and shoulders above its competition. service s swift and efficient without hoops to be jumping through. products is of highest quality... Leggi di più
L'azienda ha risposto
Dettagli dell'azienda
Scritti dall'azienda
Unique Home Furniture and Accessories. Home is what you make of it, and at Shabby we want to give you the choice of beautiful pieces and stylish accessories that can help you breathe life into your interior. We know it’s the little touches that make a house a home, from a statement chaise lounge all the way down to the stems of your wine glasses. Which is the idea that was the birth of Shabby - to offer a carefully curated range of luxurious home accessories and furniture to make your home a place you love to live in.
Informazioni di contatto
Regno Unito
- contact@shabby.co.uk
- shabby.co.uk
Non risultano inviti alla recensione recenti
Questa azienda non ha mandato inviti ai suoi clienti di recente, quindi le recensioni potrebbero non essere rappresentative
Come questa azienda usa Trustpilot
Scopri come vengono raccolte, valutate e moderate le loro recensioni e valutazioni.
Maybe not Shabbiest fault
Maybe not Shabbiest fault ? Got email saying my rug has been delivered and signed for by me ,nightmare trying to get it sorted . Not delivered to my adresss .someone has my expensive rug ..

Risposta di Shabby.co.uk
Jewellery boxes very poor quality
Jewellery boxes very poor quality. Coming away at edges. Not happy at all

Risposta di Shabby.co.uk
disappointing
It disappointing, waited weeks for a chair, and chased multiple times only then to be told they don't have it. Maybe you shouldn't list things as in stock if they arent.

Risposta di Shabby.co.uk
Efficient Service
Confirmation of delivery when I had ordered my sofa. I only waited a week so very speedy as often you wait many weeks for furniture delivery. The delivery men were courteous and managed to manoeuvre the sofa into my designated space. Sofa just what I wanted! My sons cockerpoo loves it too... as one of the delivery men pointed out it will be his new bed and it is!
Order did not arrive
Order did not arrive. They then said was being dispatched by next day service. Again didn’t arrive

Risposta di Shabby.co.uk
Side Table
Ordered a glass & chrome side table for £50. When it arrived there was a lot of black scorching on the chrome which was strange. I was able to scratch & clean it off & it is fine. Wouldn't be happy if it was more expensive however, for £50 it was a bargain!
AVOID! the worst online purchasing experience I have ever encountered
This has been the worst online purchasing experience I have ever encountered. I placed an order for an item on 2nd August, with an expected delivery time of 6 days. After numerous emails and contacts, the wrong item was finally delivered to my house on 14th August. I was then informed that the correct item would be sent, but now, after all this, your company claims the item is no longer available.
To add to the inconvenience, I am now expected to deal with the hassle of arranging for the collection of the wrong item. This situation is absolutely unacceptable.

Risposta di Shabby.co.uk
Product is fine
Product is fine, service poor. Never notified me when it was sent so couldn’t track it. Delivery company left it on doorstep in full view of road even though I was in. They never rang the bell. Finally got an email to say that it had been sent two days after I had received it.
Excellent customer service
Excellent customer service, used before and will use again!
Thank you
Terrible customer service. Misleading description, mis-sold.
Terrible. Description of item is mid-leading. It says duvet cover AND pillowcases but it is actually just the duvet cover. It also said on my order that I had ordered ‘Duvet cover and pillowcases’. I contacted customer services about this, to be told that in the teeny tiny description it says no pillowcases and that I could refund at a cost to myself. I have returned, the customer service stinks!!! I have emailed and had zero response. Don’t buy anything from them! Save your money! Terrible!!!

Risposta di Shabby.co.uk

Risposta di Shabby.co.uk
The product turn up in great condition…
The product turn up in great condition and in a normal time frame.
Not received order
Placed order for standard delivery within 5 working days, on the 7th working now and the order still hasn’t been dispatched and no communication. Had to chase up an update myself where I was advised it’s been ‘allocated for dispatch’ out of their delivery timeframe. Company really need to work on their communication and time management.

Risposta di Shabby.co.uk
Grey studded chaise lounge
Grey studded chaise lounge . Not only a great price but free quick delivery which the driver also very kindly waited 5mins for me to arrive back home. Excellent experience
Excellent product super fast delivery…
Excellent product super fast delivery what more can be said.
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