Ordered from this company on 22nd February. Aside from an email order confirmation, I have heard nothing since, despite sending several emails to their only contact method “Contact at Shabby” email ad... Leggi di più
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In order to track parcel I was directed to the Shop App, which I found a hassle to download and then to use and it just said my order was being prepared, until it was delivered. No expected date etc.... Leggi di più
Ordered wallpaper from Shabby on a 2-4 days delivery. It didnt appear. Numerous enquires totally ignored . The only reply I received claimed 'we are waiting for the paper from our suppliers' They a... Leggi di più
it these days of shabby service and products, Shabby stands head and shoulders above its competition. service s swift and efficient without hoops to be jumping through. products is of highest quality... Leggi di più
L'azienda ha risposto
Dettagli dell'azienda
Scritti dall'azienda
Unique Home Furniture and Accessories. Home is what you make of it, and at Shabby we want to give you the choice of beautiful pieces and stylish accessories that can help you breathe life into your interior. We know it’s the little touches that make a house a home, from a statement chaise lounge all the way down to the stems of your wine glasses. Which is the idea that was the birth of Shabby - to offer a carefully curated range of luxurious home accessories and furniture to make your home a place you love to live in.
Informazioni di contatto
Regno Unito
- contact@shabby.co.uk
- shabby.co.uk
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Come questa azienda usa Trustpilot
Scopri come vengono raccolte, valutate e moderate le loro recensioni e valutazioni.
Really love my sunflower 🌻 doormat it’s…
Really love my sunflower 🌻 doormat it’s really lovely. Great quality and now I’m looking to buy a carpet runner as I’m now confident the quality will be as good.
Great company to deal with. Thank you. ☺️
Absolutely love the item
Absolutely love the item, unique, could not find similar anywhere else. Great quality and fast delivery.
Shabby indeed!!!
Avoid! I should have been wise and read the reviews before I placed the order. You don’t get what you ordered. After about 10 days you get an email saying it’s out of stock and the manufacturer have discontinued that line and that you’ll get a refund. You do get the refund eventually but it’s not worth the hassle. Shabby indeed
Paid for an item
Paid for an item. No confirmation of dispatch. I had to chase multiple times and then, a week and a half later, they inform me the item is not in stock. Waste of time.
Placed order on 13th December
Placed order on 13th December. Chased it up a couple of days ago and was assured it would be despatched that day. Absolutely nothing has happened. If I don’t receive it before Christmas (present for my grandson) then it is going straight back( assuming I eventually receive it)
Absolutely ridiculous service
Absolutely ridiculous service . Will never shop here again and would never recommend them to anyone ever . They cancelled my order so am still fuming from this
Appropriate name…Shabby Customer Service
An absolute letdown with no communication nor real customer service. Item was cancelled without any notice or information given until they were chased. Truly lived up to their name…Shabby Customer Service.
Fantastic all round highly recommend
Fantastic all round highly recommend
eally quickly and
It arrived really quickly and it's exactly as I was hoping for.Really lovely.
Very good service
Order process simple goods arrived as stated. Very good service. Would use again.
Excellent quality
Beautiful rug supplied in a few days for my lounge. Well made and very good quality
Never received order
Is 15 days after I placed my order and I haven’t received it yet! Tried to contact Shabby but no reply! Very dissatisfied

Risposta di Shabby.co.uk
Nice quality and quick delivery
Doormat
Easy website. Prompt delivery and even more delighted the mat was made in Yorkshire. Brilliant.
Ordered from here and came really quick…
Ordered from here and came really quick and really happy with my purchase looks lovely on my media wall
Great customer service…
Had an issue with the products ordered which I wasn’t happy about, but once queried, Shabby sorted it out very quickly. Thank you
Shabby service, shabby treatment – the clue is in the name!
Shabby service, shabby treatment – the clue is in the name!
Mirror model : Nao square wall mirror 35x35cm advertised as in stock with short delivery date stated when I ordered.
I should have looked at the reviews, as I am another name on a long list of people who have spent our hard-earned money in good faith, only to be a victim of a shabby service, shabby website accuracy and shabby refund process. The clue is in the name of the shop!!
Item well overdue delivery date when I chased ‘customer services’ – not surprisingly there was no phone number to speak to a human, and eventually got reply to my query to say discontinued item.
Still in stock on website – so as other reviews have mentioned, I suspect the business plan here seems to be to extract then sit on a customer’s money for long enough to get interest, then drag out the process of processing a refund.
The wall mirror : Nao square 35 x 35cm is discontinued, nevertheless 2 months after I was told this, it is still listed as in stock on the website.
Very disappointed overall.
Response from Shabby - quite a long wait, as now in October. I see they are still advertising 26Oct24 the same mirror as in stock - but they told me that it has been discontinued. This is a repeat of my experience in the above review - business model is to say the item is in stock, get the money off customers, wait for them to chase, make them wait again for the refund.

Risposta di Shabby.co.uk
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