Great until I realised there was a better interest savings account I could move to despite being on a variable rate. Loyal customers should be given better rates when holding a variable rate account w... Leggi di più
Anche se non controlliamo le affermazioni specifiche, trattandosi di opinioni personali, etichettiamo le recensioni come “Verificate” quando riusciamo a confermare che c'è stata un'interazione commerciale effettiva. Leggi di più
Per proteggere l'integrità della piattaforma, ogni recensione presente sul sito, verificata o meno, viene monitorata dai nostri sistemi automatici 24 ore su 24. Questa tecnologia è progettata per individuare e rimuovere i contenuti che non rispettano le nostre regole, come le recensioni non basate su esperienze autentiche Siamo consapevoli che potremmo non riuscire a cogliere proprio tutto, quindi puoi segnalarci qualsiasi cosa pensi che ci sia sfuggita. Leggi di più
Scopri cosa dicono le persone
Person who dealt with my issue was polite patient and very helpful. He was very informative and allowed me to write every step down. Got me up and running on my account. Very helpful and friendly and... Leggi di più
Recommended by MSE website, I needed a savings account that was easy access and didn’t charge for withdrawals either. They also pay interest at a flat 4.13% rate. Whilst you can get higher, the higher... Leggi di più
A good rate for saving while it lasted. Unfortuantely the renewal rate could be bettered so we switched. EXCELLENT transfer of our ISA to new provider - seamless. Would definitely use again if the... Leggi di più
Dettagli dell'azienda
Scritti dall'azienda
At Secure Trust Bank we provide simple, transparent savings accounts and business finance.
Informazioni di contatto
Yorke House, Arleston Way, B90 4LH, Solihull, Regno Unito
- 03451 117 092
- securetrustbank.com
4,6
Eccellente
4K recensioni
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Le persone hanno visualizzato anche
Good service
24 luglio 2026
Easy access and no issues
Easy to get access to funds via the app. Initial good interest rates tailed off a bit.
19 agosto 2026
Good overall but with a caveat
Since I've been depositing with Secure Trust their instant access interest rates have generally been very good/competitive. However, on two occasions they introduced better offerings and as an existing customer wasn't advised, so for a few weeks I missed out until I realised. I don't think that is good at all and have informed Secure Trust accordingly and wait to see if they change their ways.
Overall, I like to deposit with Secure Trust but suggest to all of their depositors, and prospective ones, to keep an eye on their website for the introduction of similar accounts that pay more. I've found it easy to transfer internally to a better-paying similar account but think I shouldn't have to and if Secure Trust valued their depositors properly you'd think they wouldn't want them to miss out which, actually, is treating them badly.
19 agosto 2026
Good personal
The person I SPOKE TO VERY PATIENT AND HELPFUL DID NOT RUSH ME WITH REGARDS MY ACCOUNT VERY GOOD AT HIS JOB VERY GRATEFUL FIVE STAR
19 agosto 2026
Potrebbe usare l'IA per rispondereMostra di più
L'obiettivo di Trustpilot è mostrare contenuti di persone reali. Questa azienda potrebbe usare il nostro strumento di risposta assistita dall'intelligenza artificiale per rispondere più velocemente.
Not the best !
Not the best rates and have to wait for the close of business the following day to receive it. This for less than £200. The bank I use now have better rates and I can withdraw £1000s of pounds in less than an hour.
No issue!
17 agosto 2026
Risposta di Secure Trust Bank PLC
Hello Colin
Thank you for taking the time to leave a review. We're sorry to hear that our rates and transfer times did not meet your expectations.
We understand how important it is to receive funds quickly and at a competitive rate. Transfer times can vary depending on the payment method used, banking processes, and the timing of the transaction, but we appreciate that this was frustrating in your experience.
We value your feedback regarding both our rates and service speed, as it helps us identify areas where we can improve.
Kind regards,
Gemma
Good rates
Good rates, easy set up, good security systems. I feel comfortable with them holding my savings.
19 agosto 2026
Good service and easy to deal with.
17 agosto 2026
It was not very clear about the…
It was not very clear about the interest I needed to have been paid into my nominated account. Instead of all the interest, I only had the interest for the year paid. It should be made clear
14 agosto 2026
Easy to deal with via the simple app.
Easy to deal with via the simple app.
Very quick transfers, both in and out of the account and generally good interest rates.
However, my only gripe would be that, as the interest rates drop on your savings account, they do not let you know that they have newer versions of the account that pay better rates. You have to find that out yourself 🙁
18 agosto 2026
Very easy to renew and very good…
Very easy to renew and very good interest rate would recommend to family and friends.
18 agosto 2026
We found the requirements to withdraw…
We found the requirements to withdraw funds was much more time consuming than with other banks.
18 agosto 2026
Risposta di Secure Trust Bank PLC
Hello
Thank you for your review. We are sorry to learn that you found the process of withdrawing funds more time-consuming than expected compared with other banks.
As a regulated financial institution, we are required to carry out certain checks and verification processes to help protect our customers and meet our regulatory obligations.
While these measures are an important part of keeping accounts secure, we understand that they can sometimes make the withdrawal process feel longer than anticipated.
We appreciate you taking the time to share your experience, as customer feedback helps us identify opportunities to improve our processes and provide a smoother experience wherever possible.
Kind regards,
Gemma
Excellent savings Bank
Have had savings accounts with Secure Trust Bank over the years. Very simple to open and operate with very competitive rates. Never had any problems.
13 agosto 2026
good investment rate
good investment rate. kept informed and on maturity funds released quickly
14 agosto 2026
Quick and easy to set up the account…
Quick and easy to set up the account and added seurity when transferring accounts, providing peace of mind.
17 agosto 2026
Happy customer
14 agosto 2026
Great returns and great service👍
14 agosto 2026
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