The verification process is a joke. After submitting my bank account info with proof of address, they required a picture of my debit card. Since my name isn't on my debit card they require proof of de... Leggi di più
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The verification process is a joke. After submitting my bank account info with proof of address, they required a picture of my debit card. Since my name isn't on my debit card they require proof of de... Leggi di più
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Compete Scam, they will not let you withdraw any money. Don’t waste your time, if you contact support they will find plenty of reasons to reject your documents and finally block your access to their w... Leggi di più
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Very bad site new owner leo vegas, it looks like it was sold to wolves in sheeps clothing!! This site went from excellent to worst!! Leo Vegas has purchased Royal Panda for a reported fee of €60... Leggi di più
The First on line Casino that pays out without the overbearing manner in which all others i have played with have.No requirement of holding your passport in front of a mirror,ot others excessive check... Leggi di più
Royal Panda is a fully regulated online casino entertaining players with 1000s of Live Casino, Casino and classic slot games, like Book of Dead. Exclusive tables like Royal Panda Live Roulette and Royal Panda Live Blackjack are also available, along with Royal Jackpot—for your chance to win millions while playing jackpot games. With so many exciting games to choose from, you can start playing at home or on the go with a deposit as low as $10/€10. Use Skrill, Card, Apple Pay and Paypal to get started. Once all the legal bits (account verification) are completed, withdrawals are quick and easy with winnings typically paid within 5 days. On top of hassle-free deposits and withdrawals, new players can sign-up in just a few steps to enjoy a fun and rewarding experience from day one. And finally, to make sure you have a ‘royally good time’, Royal Panda’s customer service team is always available for any questions or advice, via live chat and email; with the Help Center offering answers to all the most common queries. Your experience matters, which is why your review will help us continue improving our service for you and other players. So tell us, what do you like most about Royal Panda?
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Ha risposto al 88% delle recensioni negative ricevute
Solitamente risponde entro 24 ore
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Legger ved kopi av chat loggen fra da jeg etterlyste bonusen jeg ble lovet her :Chatten startet
Kurt chatter nå
Velkommen til Live Chat Vidar! Jeg heter Kurt og jeg vil hjelpe deg i dag. Hvordan kan jeg hjelpe deg? (oversatt)
Jeg savner bonusen jeg ble lovet på mitt første innskudd?
Kurt
Gi meg et øyeblikk så jeg kan sjekke for deg 🙂 (oversatt)
Vær oppmerksom på at etter å ha sett inn på kontoen din kan jeg bekrefte at selv om du har satt inn riktig beløp, må du fortsatt satse riktig beløp for å kunne gjøre krav på tilbudet (oversatt)
Er det noe annet jeg kan hjelpe deg med? (oversatt)
avatar
Jeg skjønner ikke dette. Bonusen kommer jo vanligvis med en gang, så skjønner jeg at det er omsettings krav før eventuelle utak. Jeg regner med og få kr 1000 på saldo umiddelbart når jeg blir lovet 100% bonus for mitt innskudd. Slik det fungerer det på alle andre casinoer. Jeg regner med at du ordner dette ?? Ellers føler jeg meg ranet.
Kurt
Jeg beklager ulempen, men tilbudskravene sier at du må oppfylle omsetningskravet (oversatt)
som det står på selve tilbudskortet (oversatt)
På grunn av inaktivitet må jeg lukke denne chatten. Det var en glede å snakke med deg i dag! Takk for at du kontaktet oss. Ikke nøl med å ta kontakt via chat eller e-post dersom du trenger ytterligere hjelp. Vi er alltid glade for å hjelpe.
Du kan også sjekke hjelpesenteret vårt for ytterligere spørsmål du måtte ha.
Ha en flott dag og ha det nå! :) (oversatt)
avatar
Kurt har gått fra chatten
Dette er helt spesielt, og om dere ikke ordner utbetaler bonusen jeg ble lovet, så kan i alle fall jeg love at jeg kommer til og bruke mye resurser og tid på og advare andre om dette. For dette er helt spesielt og første gang jeg føler meg lurt på online casino
Kurt chatter nå
Kurt
Jeg beklager ulempen, og jeg kan forstå frustrasjonen din, men kravene til tilbudet sto på tilbudskortet (oversatt)
avatar
Det er ikke snakk om ulempe her. Dette er helt unikt for dere, og som sagt: jeg føler meg lurt ...
Kurt
Dessverre er det ingenting som kan gjøres i denne situasjonen (oversatt)
da det var kravene sto på tilbudskortet (oversatt)
og omsetningskravet må oppfylles for å kunne kreve bonusen (oversatt)
avatar
Dere er helt unikt for dere, og jeg kommer til og advare andre om hvordan dere driver. Ferdig snakka!!!!
Kurt
Jeg beklager forstyrrelsen (oversatt)
På grunn av inaktivitet må jeg lukke denne chatten. Det var en glede å snakke med deg i dag! Takk for at du kontaktet oss. Ikke nøl med å ta kontakt via chat eller e-post dersom du trenger ytterligere hjelp. Vi er alltid glade for å hjelpe.
Du kan også sjekke hjelpesenteret vårt for ytterligere spørsmål du måtte ha.
Ha en flott dag og ha det nå! :) (oversatt)
avatar
Kurt har gått fra chatten
Skriv en beskjed her...
Its been almost 2 months that I am waiting for my money. I had 48 000 INR on my account. But since Royal Panda is not available in India anymore I could not log in to withdrawal. They have asked me to send them bank details for international transaction. I have sent them all details and they said withdrawal is approved. But it's been more than one month and I have not received any money on my account!

Risposta di Royal Panda
Ist withdrawal, withdrew at night, was in my bank in the morning when I woke, great site

Risposta di Royal Panda
Scam!! They will tell you that your money will be deposited and it never will

Risposta di Royal Panda
I have an account with royal panda that was closed randomly 4 days ago. No reason given. A lot of money in the account. Every time I try to contact customer support they can’t help me and come up with new excuses as to why I can’t get into my account. I’m still fighting with them over it. Do not join this casino. They will just take your money and kick you out.

Risposta di Royal Panda
Will not give me my winnings despite me giving them 5 verification documents which all have been approved. Talked to several agents and no help whatsoever. My withdrawal is canceled every morning and the funds are back in my wallet. Now they have run out of excuses of blaming me to release my winnings. Now they say it is an ‘internal problem’. This is the worst casino I have ever dealt with. I have put In two complaints with igaming and IAGCO. I will keep trying every day until I get my winnings from this scam of a company and then I will exclude myself from them forever. Warning: Don’t go there.

Risposta di Royal Panda
I have been jerked around by this company. I tried to withdraw using every method. All my documents were verified. I was told to try again, which I did. Now I am out of the country for 8 months and can’t login. I have been emailing constantly with no assistance just the same excuses to upload documents which I can’t do from outside the country. This was their error and they refuse to do anything except come up with more excuses

Risposta di Royal Panda
Had some initial issues with uploading my credit card for verification, but the chat support was great, actually reviewed my documents in real time and was able to process my pending withdrawal and approve all my documents in 30 minutes. Just received my withdrawal today, within 2 business days from my request to withdraw.

Risposta di Royal Panda
Great games and great customer service

Risposta di Royal Panda
Complete liars and goofs waiting to suck any penny you have. Played Blackjack while the dealer consistently got better despite making the right play every time. Multiple 21's for the dealer and constantly trumping your 18, 19, and 20's. Sincerely, from me to you Royal Panda
GO F YOURSELF.

Risposta di Royal Panda
Had a deposit issue last week, told royal to close my account. They did. Was still getting emails about the sign up bonus. I contacted customer service and told em t9 reinstate my account as I would take part in their 100% bonus upto 500 with a 5x rollover. After reading into the fine print and wondering why they would allow multiple deposits on the same bonus to complete the rollover. We'll that because YOU ONLY GET YOUR DEPOSIT FUNDS TO USE. MUST ROLL YOUR DEPOSIT 5x. But they are all cool with players multi depositing to complete the rollover
After reading the multi issues players have with id and Royal's "withhold payment " thumb up their ass.... I will NOT be depositing at Royal Panda💩💩

Risposta di Royal Panda
Horrible!
If you want to withdraw cash, they will jack you around claiming you haven't submitted the proper documents. I submitted way more than necessary (bank statements, passport, selfies holding the card, etc) and they still wouldn't send the money. They accept cash in seconds but when you try to withdraw they give ridiculous excuses about security as to why they can't pay out. The type of bank documents they request require pieces of info that aren't even on your bank statement...so they then use that as an excuse to not pay.
I've spoken to friends who used their site and they have also had major issues in getting verified and withdrawing funds too.
Leo Vegas is the same company and they also make you jump through unnecessary hoops for weeks.
Stay away from this frustrating company!

Risposta di Royal Panda
Do not sign up at this Casino in Ontario. They promoto a 100% sign up bonus, but they don't actually give you the funds to wager with like every other casino. You need to roll both the deposit and bonus funds 20x before you can ever wager with the bonus funds. Completely backwards. You will never actually see the bonus funds as you will almost surely go broke before clearing the ridiculous rollover conditions. Such a shame the casino is shady in their offering of this bonus. DO NOT USE.
If you're looking for online casinos who do bonuses right where you actually get to use the bonus funds during the rollover requirements I'd recommend coolbet.ca or fanduel.
Again, do NOT sign up for this scam casino in Ontario!

Risposta di Royal Panda
Seems like a very big SCAM!!
Is it rigged ? Do you just lure people by letting them win a few games at the beginning and then drain every penny of us ?
I’ve been following the algorithms you provide, following it religiously and just losing my money game after game and your consultant keeps saying keep trying and sound so promising- the biggest casino scam I believe this is.
Do not trust Royal Panda

Risposta di Royal Panda
Ik had een account lange periode was niet zo actief na een tijdje wel winde ik heel goed en opeens had ik alles verloren dus ik zij er iets van bij de spel waar ik speelde ben ik toen geblokkeerd ze hebben gewacht tot ik alles wat ik gewonnen had terug had verloren. Werd ik geblokkeerd zeiden ze we nemen contact met je op nooit gedaan is echt een oplicht casino speel hier niet het is mischien nu jaar geleden dat het gebeurden vindt het zo erg dat ze mensen oplichten hoop dat ze net zo hard gepakt worden!

Risposta di Royal Panda
They Will NOT Let You Withdraw Winnings!
This comany is a total scam with their fradulent activities and business operation. Depositing money to them is as easy as 1,2,3, but when you have won and want to withdraw it is a total NIGHTMARE. They come up with new verification process every step of the way to the point where you give up.
Now they want to verify my Debit Card ownership, I have sent them my ID and photo of my Debit Card which clearly has MY NAME on the card but they want more document from my bank for stupid NO REASON. When these are all unnecessary because WHY would I want to withdraw to someone else's account???
I WARN EVERYONE TO STAY AWAY FROM THIS COMPANY!

Risposta di Royal Panda
DON'T TRUST THIS COMPANY. I won and wanted to withdraw my money. My account was previously already verified but they decide to go through the process again, just to hassle me. I had no problem and submitted my documents for address, bank, credit card, gov ID. Some of these are unnecessary and they do it to just to abuse people and waste your time. Meanwhile they will cancel your withdraw request in the hopes you will play and lose.
Their games are a scam and manipulated. You can find many videos on YouTube proving this. They are a fraudilent business and stay AWAY from them!
DO NOT GAMBLE ONLINE! YOU WILL LOSE!

Risposta di Royal Panda
So dealing with delays in deposits while
Losing some money and voicing your frustration at this fact will get you kicked out apparently from Royal Panda. Two different agents, one who hits a lock button and one who understands the frustration of being a slot comptetitor, guess who I got? Could be all a scam and an illegitimate site. Idk but that guy has to grow some balls i thought or understand his players or something.
Its not all about helping people make deposits, which mind you were a delayed frustration as well. Thats what an ATM does.
Royal Pandas RTP rate didnt look promising but as a new site I was willing to give it a chance. But Royal Panda aint about its customers its looking like atm.
Rating of 2 because I spoke with a decent agent at the end of the day.
Regardless of what they decide, a lethargic docile player I aint.
And to be honest, who likes losing? No one.
Time will only tell to see of Royal Panda is looking for that kind of customer base.
Further reviews may paint a reviewable picture for you all. Your decision.Your money.
Your entertainment time.

Risposta di Royal Panda
***if you feel they sa m you to make it impossible to get your $ call OLG and make a complaint***
If I could give minus 0 I would. Just recently subscribed because it was in top 5 Canadian Casino from an online add...
I deposited about 150$ with no problems from my visa debit.
My first withdrawal is 100$ have still been pending for days. They asked to provide documents (picture of my card and a bank statement, which I think is little too much sensitive documents.) But anyways. I also have an other 290$ gain pending.
Now they say they can't approve my documents because there is no name.on the card (its a visa debit) and now make it impossible to have my documents approved and to get my money. I called OLG already to complain and report them.

Risposta di Royal Panda
Well about a year ago I won over 60 thousand on this site. All my documents were verified and I put a small withdrawal for 2000, and nothing. Just sits pending. and pending. Support stalling. They didn't want to pay out. They requested additional verification..I provide that and they keep the excuse going. Honestly I gave up after two months of this. Other casinos a 2 thousand withdrawl is no problem, especially if you are already verified. 3k and above can ask for some additional docs

Risposta di Royal Panda
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