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Scopri cosa dicono le persone

Valutata 1 stelle su 5

The verification process is a joke. After submitting my bank account info with proof of address, they required a picture of my debit card. Since my name isn't on my debit card they require proof of de... Leggi di più

L'azienda ha risposto

Valutata 1 stelle su 5

Compete Scam, they will not let you withdraw any money. Don’t waste your time, if you contact support they will find plenty of reasons to reject your documents and finally block your access to their w... Leggi di più

L'azienda ha risposto

Valutata 1 stelle su 5

Very bad site new owner leo vegas, it looks like it was sold to wolves in sheeps clothing!! This site went from excellent to worst!! Leo Vegas has purchased Royal Panda for a reported fee of €60... Leggi di più

Valutata 5 stelle su 5

The First on line Casino that pays out without the overbearing manner in which all others i have played with have.No requirement of holding your passport in front of a mirror,ot others excessive check... Leggi di più

Dettagli dell'azienda

  1. Casinò o centro scommesse online
  2. Casinò
  3. Sala per giochi d'azzardo
  4. Servizio di giochi d'azzardo
  5. Fornitore di servizi di giochi al computer

Scritti dall'azienda

Royal Panda is a fully regulated online casino entertaining players with 1000s of Live Casino, Casino and classic slot games, like Book of Dead. Exclusive tables like Royal Panda Live Roulette and Royal Panda Live Blackjack are also available, along with Royal Jackpot—for your chance to win millions while playing jackpot games. With so many exciting games to choose from, you can start playing at home or on the go with a deposit as low as $10/€10. Use Skrill, Card, Apple Pay and Paypal to get started. Once all the legal bits (account verification) are completed, withdrawals are quick and easy with winnings typically paid within 5 days. On top of hassle-free deposits and withdrawals, new players can sign-up in just a few steps to enjoy a fun and rewarding experience from day one. And finally, to make sure you have a ‘royally good time’, Royal Panda’s customer service team is always available for any questions or advice, via live chat and email; with the Help Center offering answers to all the most common queries. Your experience matters, which is why your review will help us continue improving our service for you and other players. So tell us, what do you like most about Royal Panda?


Informazioni di contatto

2,1

Scarso

TrustScore 2 su 5

2K recensioni

5 stelle
4 stelle
3 stelle
2 stelle
1 stella

Non risultano inviti alla recensione recenti

Questa azienda non ha mandato inviti ai suoi clienti di recente, quindi le recensioni potrebbero non essere rappresentative

Ha risposto al 88% delle recensioni negative ricevute

Solitamente risponde entro 24 ore

Come questa azienda usa Trustpilot

Scopri come vengono raccolte, valutate e moderate le loro recensioni e valutazioni.

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Tutte le recensioni

(1603)

22 recensioni negli ultimi 12 mesi

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Su Trustpilot, le aziende non possono offrire incentivi o pagare per nascondere le recensioni. Le recensioni sono le opinioni dei singoli utenti e non di Trustpilot. Leggi di più

Valutata 1 stelle su 5

ONLY PLAY HERE IF YOU'RE RICH

I use to enjoy this casino but be aware big wins and bonuses are extremely difficult to get and if you do get one expect a low payout. Spent thousands at this casino and never ever came close to a good win. The drop bonus program is also useless never win anything even after playing 3k betting only $1. They don't offer any cash backs on losses or good promotions. The only good thing is if you win and withdraw it is quick.

31 gennaio 2024
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Risposta di Royal Panda

Hi Andre,

Thank you for your message. We want to assure you that we are a fully licensed online casino and follow very strict regulations to ensure fairness to everyone at Royal Panda.
All of the games on our site are regulated by the gaming licenses we hold and are operated by random number generators - meaning that every outcome of every round is completely random.
All of the games are also provided by different game providers and this means you have the same chance to win at LeoVegas as you do on any other gaming site. We are unable to control the outcome of the games, and we feel that this is a good thing as it means everyone has the same chance of winning!
We hope this helps, and again, thank you for reaching out to us.
Kind regards, Royal Panda

Valutata 1 stelle su 5

Waste of your money don’t play in this…

Waste of your money don’t play in this casino , this casino is the worst casino I played ever everrrrrrrrrrrrr

30 gennaio 2024
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Risposta di Royal Panda

Hi,

Thank you for your feedback, and we are really sorry that your experience at Royal Panda didn’t match your expectations. We would love to know why so that we can improve and deliver a better experience next time.

Please do reach out to our customer support so we look into this further.

Kind regards, Royal Panda

Valutata 1 stelle su 5

This company is ridiculous!

Reply to their response: While they sound sincere and suggest to reach out to their team which I found that odd, as it was their team who stated "they cannot escalate the matter to Mgmt" but... "even if they could, Mgmt would state the same thing... it's 2-5 business days to receive funds...and it's CLEARLY stated on their webpage" 🙄

This company is ridiculous!! It can receive my deposit in 1 minute but claims that withdrawals can take 2 to 5 business days!!! Like WTH??? What a way to 1) have their customers continue to play out their winnings or 2) lose customers.... I did #1 twice because the withdrawals were small but this most recent one is a bit bigger.... hence, going with #2 once my funds are received, I will be closing my account. Totally idiotic as there are so many sites out there that have almost instantaneous withdrawals.... Beware and avoid this site.

16 gennaio 2024
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Risposta di Royal Panda

Hi Michele,

Thank you for your feedback, and we are really sorry that your experience at Royal Panda didn’t match your expectations. We always try to process withdrawals quickly and our team does work 24 hours a day to ensure they are as quick as possible.
We would love to know why so that we can improve and deliver a better experience next time.
Please do reach out to our customer support so we look into this further and deliver a better experience.

Kind regards, Royal Panda

Valutata 1 stelle su 5

Blocked if you win!

After 3 months signed up to this casino, I started to win. I requested 2-3 withdrawals per week for about 3 weeks straight and without any explanation, they blocked my account! I got on a lucky streak and clearly they didn't like it. I am still going back and forth with their customer service to try and find out why I've been blocked and there's still no answers! At all! I was told "this was normal procedure". Very disappointing and worrying experience. I still have money locked in there and I don't know what to do.

Other than that, half the blackjack dealers are asleep at the tables and they are beyond miserable! Very poor experience from this casino, make sure it's last on your list!

27 dicembre 2023
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Risposta di Royal Panda

Hi,

Thank you for letting us know about your experience, and we’re really sorry as it’s not the one we want you to have.

We have sent you an email through Trustpilot so we can get some details from you so we can look into this further.

Thank you for your patience and understanding.

Kind regards, Royal Panda

Valutata 5 stelle su 5

Great Casino with awesome bonuses and…

Great Casino with awesome bonuses and other features.

28 dicembre 2023
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Risposta di Royal Panda

Hi,

Thank you for your kind feedback - we really do appreciate it! Here at Royal Panda we always strive to improve, so if you have any more feedback and/or suggestions then please do let us know

Kind regards, Royal Panda

Valutata 1 stelle su 5

They will rip you off. Caution

This casino makes it appear that registration is easy with a few simple identifiers. Then after you play and look to make a withdraw, they go through an incredibly difficult process requiring multiple pieces of identification. In my case, I had sent eight different documents to them and they still did not except my proof. They have $400 that I would say… Since it’ll be next to impossible for me to satisfy the requirements; they have now stolen it.

16 giugno 2023
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Valutata 1 stelle su 5

Biggest scam

Biggest scam I won 150$ since April and they still won't give me my mi et always some stupid excuse and another save your money or use a reputable gaming site like old or 888 Casinos you will get your money out but not royal casino

14 giugno 2023
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Valutata 1 stelle su 5

Poor customer service

Poor customer service. Never got their welcome offer, asked where it is said I needed to spend 500 dollars to get it. don't play here. it's a scam

8 giugno 2023
Non scritta su invito
Valutata 1 stelle su 5

Royal Panda Casino was a complete Disaster

I had such a bad experience with this Casino Site. This is a scam and do not expect any help from customer service. When I joined the Royal Panda, they did not ask for any verification. They let me withdraw a few times. But suddenly they asked for the documents to verify. I submitted my Id and address proof. I used 2 different cards to put some money as a deposit. First of all, it was shocking that they were asking for a debit/credit card picture to upload. But I still uploaded the debit card picture but they kept rejecting the document as they wanted me to upload both the card. It was so illogical to ask for pictures for both my cards then I talked to this customer service representative named Simon. He was doing the same thing just asking me to upload both card pictures. He was not even responding properly and reading what I was writing. With all the frustration I just closed the account without withdrawing my money from Royal Panda. my experience with Royal Panda Casino was a complete disaster. From the frustrating website design to the unhelpful customer support and convoluted withdrawal process, it's clear that this casino falls far short of providing a satisfactory gaming experience. I strongly advise anyone considering playing at Royal Panda Casino to look elsewhere for a more reputable and customer-oriented online casino.

7 giugno 2023
Non scritta su invito
Valutata 1 stelle su 5

This site is really bad said I'd won 700…

This site is bad said I'd won 700 and sent all info they needed and kept coming back with an excuse on all wot a scam they are and liars said they could send reward back too my visa the one the deposit came from then asks for all this other verification for bank statement ID and conformation on every other thing then everytime I sent it wasn't good enough please please don't join this scam

25 maggio 2023
Non scritta su invito
Valutata 1 stelle su 5

Really bad company deposit bonus really…

Really bad company deposit bonus really bad you need to deposit twice to get the deposit bonus which doesn't make any sense coz they states it's a 1st time deposit bonus but if I have to deposit one time to enable the bonus and then deposit again to get the bonus that becomes false advertisement it becomes a 2nd deposit bonus... also for the 100 spin you'll probably be like 1 out of 10 ppl to get it coz say yiu deposit 20$ you need to wager 400$ just to get the 100 free spins so like technically not free spins these casinos avoid at all costs resd t&c at all times DO NO WASTE YOUR TIME WITH THIS SITE

14 maggio 2023
Non scritta su invito
Valutata 5 stelle su 5

Was een schoon app ik weet niet wat ik…

Was een schoon app ik weet niet wat ik lees mijn ervaring was top deze man doet zo erg zijn best airo gratis kluis gratis tv gratis mochten de dag van vertrek zonder kosten blijven in 1 word geweldig ja oké klein maar ach schoon is belangrijker dan klein gewoon top en de locatie ook

24 aprile 2023
Non scritta su invito
Valutata 1 stelle su 5

I’m from Ontario and I had made an…

I’m from Ontario and I had made an account a year ago.Yesterday I deposited $40 and ended up winning $120. Upon withdrawing, Royal Panda decided I needed to make a new account under their new Ontario license, removing all my funds completely. So essentially they let me play, spend money and then when I won they decided I’m not aloud to keep the money. I wouldn’t recommend Royal Panda for shady business practices.

22 aprile 2023
Non scritta su invito
Valutata 1 stelle su 5

This company is a fraud heartless…

This company is a fraud heartless thieves. I signed up and play some money and won some money so i press the withdrawal which it shows that my withdrawal is bending and nearly one day later theres still no money and i tried to login but they have lock me out and cancel my account. Please dont ever think of wasting your money. Everytime some one will write a honest reviews they will reply to cover their con jobs. The authorities where this company is operating should investigate this fraud. If its part of an international in US than the FBI should be notified and if its other countries than notify relevant law enforcement. Heartless Fraud Thieves these people are.

6 aprile 2023
Non scritta su invito
Valutata 5 stelle su 5

SULTANPUR ROAD BEST DHABA

We were on the way to varanasi from noida and were looking for a place having decent lunch in route so that we can carry on our journey and not waste much time in the city in finding a good restaurant. First of all, the food was awesome and staff were well behaved. Good ambience and seating area. It's located outside the city that helps you to carry on your travel without spending time in the city traffic.

22 gennaio 2023
Non scritta su invito
Valutata 1 stelle su 5

Dont waste your money!!

Tried to withdrawl 2 sets of winnings turns out they needed verification after I was already verified and was just excuse afyer excuse after that so they didnt have to pay.

Complete Rip offs

23 febbraio 2022
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Risposta di Royal Panda

Hi Chayne

Verification can be triggered at anytime in your journey, sometimes because we need additional information or that something was missing from the first time. Verification is an obligation as we're a licensed casino and if you have any questions regarding this, please reach out to our support!

Thanks!

Valutata 5 stelle su 5

Great casino.

If you are looking for a casino with fast responding support and fast verifications you should definitely use Royal Panda Casino. I am very pleased to say that everything went smooth from verification process to my first withdrawal. Usually only take 1 business day for me to recieve my money. 5/5!

1 gennaio 2023
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Risposta di Royal Panda

Hi Christofer!

Fantastic to hear this, wow!
Many thanks for leaving this nice review here! Wishing you a great week.

Best,
Royal Panda

Valutata 1 stelle su 5

Stealing money

Stealing money. 16.08€ on account. I set 100 spins on game for 0.20c bet. It ended after 57 spins and no money on account. How is that possible?

1 gennaio 2023
Non scritta su invito
Logo di Royal Panda

Risposta di Royal Panda

Hi

Thank you for reaching out to us regarding this matter. We are very sorry to hear that you feel this way. I want to assure you that we are a licensed online casino and follow strict regulations to ensure fairness to all of our customers.

All of the slots we host on our site are regulated by the gaming licenses we hold and are operated by random number generators, meaning every outcome of every round is completely random. We rent all of our games from different providers, which means that you have the same chance to win with us as you have on any other gaming site.

We can not control the outcome of the games, and we feel that this is a good thing as this means everyone has an equal chance to win!

We hope this makes this matter more clear and thank you for reaching out to us again!

Kind regards, Royal Panda!

Valutata 1 stelle su 5

To much money, never had fun.

Didn't know LeoVegas bought this s*it, if i knew i'd closed my accound imidiately and never deposit, but, unknown, I deposited 700€ I had a bonus on dog house in all this money, the bonus paid 16€ on 2.4€ stack so good luck with LeoVegas and Royal Panda casino. 😁👍

13 dicembre 2022
Non scritta su invito

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